《旅游英语口语》-课程教学大纲

PAGEPAGE11《旅游英语口语》课程教学大纲一、课程基本信息课程代码：18080622课程名称：旅游英语口语英文名称：OralEnglishforTourism课程类别：专业课学时：32学分：2适用对象:旅游管理考核方式：考查先修课程：无二、课程简介《旅游英语口语》是旅游管理专业的一门专业选修课。以旅游业发展的最新业态和国际化趋势为切入点，紧扣旅游管理专业学生在学习和将来工作中的实际语言交流需求，以说为基础，综合听、读、写展开训练。通过学习，使学生了解旅游行业基础工作岗位的基本工作内容；了解及认识旅游行业基本工作场景；熟悉及掌握旅游行业基本词汇和术语；掌握不同工作场景中的基本英语应对。OralTourismEnglishisaprofessionalelectivecoursefortourismmanagementmajor.Withthedevelopmentandinternationalizationtrendofthetourismindustryasthebreakthroughpoint,itiscloselyrelatedtothecommunicationskills,basedonspeaking,withcomprehensivetrainingoflistening,readingandwriting.Focusondevelopintegratedskillsofbeingandpracticecommunicativeskillsinvariouscontextsasatourguide.三、课程性质与教学目的《旅游英语口语》是旅游管理专业的一门专业选修课。课程以导游工作流程为主线，基于导游职业能力设计课程内容，融知识、理论、实践为一体，引导学生积极思考，勇于实践。在教学过程中一方面要引导学生熟练掌握导游讲解过程中涉及到的历史、地理、宗教、民族、风情特产、建筑园林等方面的基本知识，同时要提高学生的英语运用能力,使学生通过课程学习能够用英语向外国友人描绘中国的锦绣山河,宣传中国的传统文化。四、教学内容及要求Chapter1AnIntroductiontoTourismⅠObjectivesTofamiliarizelearnerswiththehistoryofworldtourismTomakelearnersawareoftheformsofearlytourismToexplorecausesofthedevelopmentofworldtourismTomakelearnersawareoftheformsofearlytourisminChinaⅡContentsMaincontents1.1Whydopeopletravel1.2Worldtourism1.3TourisminChinaBasicconceptsleisurediscretionarymoneyTravellingforeducationThomasCookEmperors’ImperialTourReligioustravelProblemsandApplications(abilityrequirements)（1）WhyisthatmoderntourismliterallyemergedafterWorldWarII?（2）WhataretheformsofearlytourisminChina?(3)ToexplorewhatChina’stourismemblemisandwhythedesignisselected.ⅢPracticeandThinking1.Picturetalk2.TalkaboutthedevelopmenthistoryofChinatourismindustry.ⅣTeachingMethodsClassroomlecture,multimediateachingandcasestudy.Chapter2AnOverviewofChinaⅠObjectivesTofamiliarizelearnerswiththelocation,boundaryandtopographyofChinaTomakelearnersawareoftheadministrativedivision,constitution,andhistoryofChinaToacquaintlearnerswiththeEnglishexpressionoftheaboveknowledgeThedevelopmentoftheLoongcultureⅡContentsMaincontents1.1LocationandBoundary1.2TheLOONGCultureBasicconceptsspecialadministrativeregionsmunicipalitiesautonomousregionsProblemsandApplications(abilityrequirements)(1)HowmanyneighboringcountriesdoesChinahave?Canyounamethem?(2)DoyouknowwhentherecordedChinesehistorybegins?CanyoumakealistofthedynastiesbeforethePeople’sRepublicofChina?(3)ThedifferencebetweenChinesedragonandwesterndragon.(4)ThesymbolicmeaningofLoong.(5)WhatarethesonsoftheLoong?AndwhatarethephysicaldescriptionsoftheninesonsofLoong?ⅢPracticeandThinking1.LearntheEnglishnamesofChina'sneighborsmarkedinthePPTandthecorrespondingadjectivalexpressions,suchas:Japan&Japanese.2.TalkaboutthedevelopmentChineseLoongculture.ⅣTeachingMethodsClassroomlecture,multimediateachingandcasestudy.Chapter3ReceivingGuestsⅠObjectivesKnowwhattodobeforemeetingyourguestsHowtogreetyourvisitorsatthefirstmeetingⅡContentsMaincontents1.1Preparationforreceivingyourguests1.2DifferentsituationsofreceivingguestsBasicconceptstourmanagers/escorts领队/国际导游员localtourguides地方导游/地陪nationaltourguides/interpreters全程导游/全程翻译/全陪driverguides司机导游员adventureguides探险导游员heritageinterpreters历史遗迹解说员escortinterpreters陪同解说员docents博物馆解说员scenic-spotguide景点导游员ProblemsandApplications(abilityrequirements)（1）Whatmakeaqualifiedtourguide?（2）Whattodobeforemeetingyourguests?ⅢPracticeandThinking1.Situationaldialogues2.Talkabouthowtomakepreparationforreceivingguests.ⅣTeachingMethodsClassroomlecture,multimediateachingandroleplay.Chapter4EnRoutetotheHotel&WelcomeSpeechⅠObjectivesNotetheimportanceofconductingbustourguiding;Notethechallengesofdoingbustourguiding;Learnsomeusefultechniquesofhandlingbustourguiding;BeabletogivevisitorsageneralintroductiontoChina/thedestination；Beabletomakeawelcomespeech.ⅡContentsMaincontents1.1Theimportanceoflearningconductingabustour1.2Thechallengesofworkingontourbuses1.3Techniquesofhandlingbustourguiding1.4GivevisitorsageneralintroductiontoChina/thedestination1.5MakeawelcomespeechBasicconceptsbustourbustourguidingProblemsandApplications(abilityrequirements)（1）Techniquesofhandlingbustourguiding（2）MakeawelcomespeechⅢPracticeandThinking1.Situationaldialogues2.MakeawelcomespeechⅣTeachingMethodsClassroomlecture,multimediateachingandroleplay.Chapter5HotelserviceⅠObjectivesKnowhowvisitorscheckinatahotelandwhatassistanceyoumayoffer;Beawareofthetrendofhotelcheck-inproceduredevelopment;Becomefamiliarwiththecheck-outprocedures;Beabletohandleproblemsconcerninghotelcheck-inandcheck-outefficiently;Knowhowtocooperatewithhotelstaff,thetourleaderandnationalguide.ⅡContentsMaincontents1.1Check-inathotel1.2Check-outathotel1.3HotelserviceBasicconceptsFrontdeskroomservicecashierreceptionistoperatorbellboyroomreservationextensionreductioncancellationshuttleserviceFITwake-upcallProblemsandApplications(abilityrequirements)（1）Knowthemaindepartmentsofahotel；（2）AcquaintyourselfwiththeworkingenvironmentinsideahotelⅢPracticeandThinking1.SituationaldialoguesⅣTeachingMethodsClassroomlecture,multimediateachingandroleplay.Chapter6FoodServiceⅠObjectivesLearnabouttheoverallcharacteristicsofChinesecuisineKnowthedevelopmentofChinesefoodcultureUnderstandtheChinesetablemannersⅡContentsMaincontents1.1Chinesecuisine1.2TablemannersBasicconceptsChinesecuisinetablemannertheorderofthepositionProblemsandApplications(abilityrequirements)（1）WhatarethedietaryfeaturesinChinesefoodculture?（2）WhataresymbolicmeaningsofchopsticksinChineseculture(3)Howtodealwithdifferentcustomsinfoodculture?ⅢPracticeandThinking1.Picturetalk2.Talkabouttheorderoftheposition(forexample,whichisthemostimportantontheleftorthemostimportantontheright?)3.Meaningofchopsticks(Besidesthemeaningmentionedinthevideo,whatotherculturalconceptsincludethem,suchas:Whyaretraditionalchopsticksroundatoneendandsquareattheother?Whatkindoftraditionalideasdotwochopsticksrepresent?ⅣTeachingMethodsClassroomlecture,multimediateachingandcasestudy.Chapter7TourPlanningⅠObjectivesSeetheimportanceoftourplanning;Beabletoexplainthetourplanning;Learnhowtodiscussitinerarywithyourguests;Learntheskillsofsettingtouritinerary.ⅡContentsMaincontents1.1Touristscheduleplanningprinciples1.2Specialpreparationsneededforspecialvisitors1.3ItinerarydiscussionBasicconceptsTouristscheduleplanningProblemsandApplications(abilityrequirements)（1）Makeclearthefollowingpointswhenmakingatourplanning；（2）Doublecheckarrangementsofsomekeypoints；（3）Thegeneralprocedureofitinerarydiscussion.ⅢPracticeandThinking1.Situationaldialogues2.Designingtravelprograms,introducesthespecialtiesandthecultureofthedestinations.ⅣTeachingMethodsClassroomlecture,multimediateachingandroleplay.Chapter8SightseeingⅠObjectivesLearnhowtointroducetoatourgrouponthewaytoatouristattraction;Learntheskillsofmakingatourcommentary.ⅡContentsMaincontents1.1Methodofintroduction1.2SkillsforguidingduringsightseeingBasicconceptssightseeingtempoquotationintroductionwithakeyeventstracinganalogybetweentwoeventsquestion-and-answerintroductionsintroductionofcombiningfactsandfigmentsexplanatoryintroductionsuspense-creatingintroductiongivingacrucialtouchtothepicturesection-by-sectionintroductiondescriptiveintroductionleadingsomeonetoafascinatingvistaProblemsandApplications(abilityrequirements)（1）Makeclearthefollowingpointswhenmakingatourplanning；（2）Doublecheckarrangementsofsomekeypoints；（3）Thegeneralprocedureofitinerarydiscussion.ⅢPracticeandThinking1.Situationaldialogues2.Draftacommentaryofanyplaceyoulike.ⅣTeachingMethodsClassroomlecture,multimediateachingandroleplay.Chapter9ShoppinginChinaⅠObjectivesTofamiliarizelearnerswiththetraditionalChinesecraftandspecialtiesTolearnhowtoprovidetheshoppingserviceⅡContentsMaincontents1.1Chinesetea1.2JadeCulture1.3Papercutting1.4ChineseKnots1.5FourTreasuresofStudyBasicconceptsJadeCulturePapercuttingChineseKnotsFourTreasuresofStudyProblemsandApplications(abilityrequirements)(1)Thehistoryofteaculture(2)TheclassificationofChinesetea(3)Theprocessofteaceremony(4)Theelementsofteaart(5)Thedevelopmentofclayfigurine(6)ThehistoryofjadeinChina(7)ThesymbolicmeaningofjadeinChineseculture(8)ThemostfamouskindsofjadeinChinaⅢPracticeandThinking1.PicturetalkIntroducethejadeinthepictureandthestorybehindit.2.Situationaldialogues.ⅣTeachingMethodsClassroomlecture,multimediateachingandcasestudy.Chapter10HandlingEmergenciesⅠObjectivesLearnhowtogetreadyforemergencieswhentouring;Learntheskillsofhandlingemergencies.ⅡContentsMaincontents1.1Typesofemergencies1.2SkillsforhandlingemergenciesBasicconceptsfracturedlimbfireaccidentalimentarytoxicosiscarsicknessanginapectorissunstrokeProblemsandApplications(abilityrequirements)（1）Makeclearthemainpointswhenfacingemergencies；（2）Preparefortheemergencies.ⅢPracticeandThinking1.SituationaldialoguesⅣTeachingMethodsClassroomlecture,multimediateachingandroleplay.Chapter11SeeingoffGuestsandFarewellSpeechesⅠObjectivesLearnhowtoprepareforseeingofftheguests;Knowthestepsshouldfollowwhenarrangingdepartureissues;Makeafarewellspeech.ⅡContentsMaincontents1.1Thestepsshouldfollowwhenarrangingdepartureissues1.2MakeafarewellspeechBasicconceptsfarewellspeech