高级商务英语口语教程

高级商务英语口语CONTENTLesson1FormalVerbalCommunicationinBusinessILeadingSeminarsQuestioningTechniquesBeaLeaderandAGoodListenerAttheSameTimeGivingCriticismLesson2FormalVerbalCommunicationinBusinessIIFourMainPartsofaPresentationDeliverySkillsWhattoSayWhenYouForgetWhattoSayPresentationLanguageFocusLesson3Cross-CulturalCommunicationinBusinessSixFundamentalPatternsofCulturalDifferencesAGeneralViewofCorporateCultureDecodingBody-languageofNorthAmericaLesson4BusinessEtiquetteGuidelinesforBusinessEntertainingandGift-GivingAcceptablePublicConductinNorthAmericaTheArtof“SmallTalks”WelcomeTopicsofConversationLesson5ContractEnglishMainCharacteristicsofAContractElementsofaContractCommonlyusedLegalTermsTipsonContractLingoLesson6NegotiationEnglishWhatYouShouldKnowBeforeNegotiatingNegotiationTacticsNegotiationLanguageFocusesLesson7BusinessReportingResearchToolsandinformationSourcesForEarnings,PerformancesandSECFilingGeneralTheoryofThe“DoubleEntryAccounting"SystemTheContentsandTheEquationofABalanceSheet1/58/58Lesson8BusinessNewsReadingFeaturesandStylesofWritinginWesternBusinessJournalismWhatisitinanEarningReport?IdiomaticUsagesandSetPhrasesOftenUsedtoDescribeandPredictingEconomicDevelopmentLesson9InterviewEnglishTheABCsofJobInterviewsInNorthAmericaCommonquestionsguidelinestoproperanswers“Telmesomethingaboutyourself Thetone-settingquestionNonverbalPitfallstoWatchForLessonOneFormalVerbalCommunicationinBusinessI正式商业交流(1)-研讨会PartIObjectivesProceduresofSeminarsLeadingandCommonlyUsedSentenceStructures研讨会各个程序及常用句型QuestioningTechniques提问技巧ALeaderandAGoodListener,AttheSameTime做好的听众，做好的领导者GivingCriticism提出批评观点的技巧PartIITheHow-TosLeadingSeminars/QuestioningTechniquesGeneralproceduresofaseminar/lectureSelf-introductionIntroductionofTopicDescribingsequencesandtimingHighlightinginformationInvolvingtheaudienceGivinginstructionsCheckingunderstandingAskingquestionsClarifyingquestionsEvadingquestionsInvitingcommentsInterruptingTransitionsReformulationsClosingLanguageReferenceSelf-introduction自我介绍Goodmorning,I'mandI'vebeeninvitedtogivethistalk/presentation/lecturebecauseIhavedoneresearchin/Ihaveaspecialinterestin/myexperienceisinIntroductionofTopic 话题介绍Inmypresentation/talk/lecturetodayIshallbedealingwithThesubjectofmytodayis——WhatI'dliketodotodayisintroduce/suggest/analyse/describe/explainMytopic/subjecttodayis--Ishallbedealingwith2/3/4 ….mainareas/topics/subjetotsayDescribingSequencesandTiming 程序介绍与时间安邦EFirstIwantto/spendafewminutesoutlining/remindyouofthebackgroundto/summarisethe/explain/presentNextIshall/afterthatIwilltaketheopportunityofdescribing/Thenwe'lllookatFinallyIwanttoHighlightingInformation 重点介绍(Rhetoricalquestions)So,whatdoesthatmean?/Howcanweinterpretthis?/What'stheexplanationforthis?/Whataretheimplicationsofthesefindings?(Changeoffocus)Whatthattellsusis/WhatI'msuggestingis/Whatisclearisthat(Introducingauxiliaryverb)Soclearlywedoneedto--/Obviouslytheydidunderstandthat/OfcourseyoudowantoknowwhyInvolvingtheAudience听者的参与Let'shaveashowofhands,howmanyofyouagreewith——I'msureweallknowwhatit'sliketo一LetmeaskyouspendacoupleofsecondsthinkingaboutWell,whatwouldyoudo,IwonderJustlookaroundtheroomandtakeanoteof/howmanymenarewearingatie/howmanypeoplearewearingjeans/theaverageageoftheparticipantsGivingInstructions 给予指示Forthisexercise,wearegoingtoworkinpairs:groupsof3/4/5Makeanoteofthesewords/figuresReadtheparagraphonPleasenotethatIshallbetimingtheexerciseandyouhaveexactly7minutesNowcompletethequestionnaireandputyournameinthetopleft-handcornerCheckingUnderstanding 随时观察听者反映Iseveryonewithmesofar?Arethereanyquestionsatthisstage?Wouldanyonelikemetorunthroughthatagain?Ifyouhaveanyproblemswiththedetail,don'tworrybecausealltheinformationisinyourhandoutAskingQuestions询问问题Directquestions/open-ended:What/why/how/where/whenClosedquestions:Doyou/didyouDelicatequestions:Iwaswonderingif/couldIaskyou/wouldyoumindtellingme/ifit'snotindiscreetI'dliketoknow/mightIask/mayIaskClarifyingQuestions 澄清问题Soyouwanttoknowabout/isitthefiguresthatworryyou/whenyousaydoyoumean/IfI'veunderstoodthequestionyouwanttoknowaboutEvadingQuestions回避问题That'snotreallymyfield/that'sabitoutsidethescopeoftoday'stopic/Ihaven'tgotthepreciseinformationwithmetoday/that'snotreallyformetosay/I'dneednoticeofthatquestiontoansweryouinfull/thisisnotreallytheplacetodiscussthatmatter/perhapsthat'saquestionforanothermeetingInvitingComments 鼓励并听取意见Hasanyonegotanyquestionsatthispoint?Wouldanyoneliketocommentonthat?Doesanyonedisagreewithmylastpoint?Cananyoneconfirmmyexperience?IfnobodyhasanyquestionsthenI'llmoveonInterrupting中断I'dliketodiscussitfurther,butIthinkit'stimetomoveonCouldIjuststopyouthereIfImightjustaddI'msurewe'dallagree,butperhapsweshouldgetbacktothemainpointTransitions过渡Ifwecouldnowturnto/mynextpointis/whatIwanttodonextis/let'smoveonto/thatcompletesmyanalysisof/so,nowwearegoingtoReformulations =结IfImightjustgooverthatagain/so,insummary/justtoremindyouofthekeyfacts/themainpoints/theadvantagesof/mymainargumentswereClosing结束ThankyouforlisteningtometodayIhopeyouhavefoundmypresentationusefulThankyouforyourattentionQuestioningTechniques 提问技巧Reasonsforaskingquestions:ToobtaininformationTofindouttheopinionsofotherpeopleToaskotherpeopletocontributeideasTofindoutthereasonsbehindeventsToseekconfirmationThestatusofthequestionerThequestionermayhaveanofficialneedtoaskquestions-work-role,legalpower,etc.,orthequestionermayhaveanentirelypersonalcuriositytosatisfy.Iftheroleisofficial,thequestionerneedstochoosethequestioningstylewithcareinordertoproducetherequiredresults.Questioningcanbequiteathreateningactivityinsomecircumstances.Forexample,ifthequestionerwantsinformation,thenthepersonwhohasthatinformationmayfeelthats/heisbeingaskedtogiveupsomethingthatrepresentsanadvantage.Ifthequestionerismerelycuriousinasocialsetting,thentheimportantpointisthelevelofdelicacyofthequestion.Inmostcultures,verypersonaldetailssuchashowmuchmoneyweearnistooprivatetoformthesubjectofquestionsbyothers.ChoicesofquestionstyleClosedv.openClosedquestionspermitonly'yes'/'no'answers.Theymaythereforebemorethreateningthanopenquestionsbecausetheyleavenoroomforexpansionorexplanation.Thequestionerneedstodecideifitwouldbemoretactfultoask:Haveyoufinishedthatreportyet?OrHowareyougettingonwiththatreport?Thefirstquestionimpliesthatthereportisnowdue;thesecondmerelyasksforaprogressstatement.Theopenquestionallowstherespondenttoelaborateanddoesnothaveovertonesofauthority.Wh-typequestionsQuestionsstartingwithquestionwords:what,when,why,who,how,areopenquestionsbuttheyarealsoverydirect.Toomanyquestionslikethishavetheflavourofaninterrogationandmaymakethepersonbeingquestionedfeeluncomfortable.Itmaybenecessarytoprefacethequestionswithphrasesthatshowthequestionerisawareoftheintrusivenessofthequestion:MayIaskyou…Couldyoutellme…Wouldyoumindtellingme …IwonderifIcouldaskyou•••.Iwouldbeinterestedinknowing…Ifit'snotindiscreet,mayIask •••.Iknowit'snotreallymybusiness,but •••.Facilitativestylesofaskingquestions interlocutorinnotbeappropriateordertogivetheIftheintentionofthequestionerisreallytopromptthedisclosinginformationfreely,thenquestiontechniquesmayatall.InsteaditmightbebettertoechoandtoreformulateininterlocutortheopportunitytoerlocutorinnotbeappropriateordertogivetheIllustrativedialogueWell,Iliveinaflatinaratherpoorpartoftown.whyIdon'tThat'swhyIwhyIdon'tThat'swhyIbutmerelyechoesher.Yes,it'squitedirtyandthestreetsarebadlylit.That'slikegoingoutaloneatnight.Soyou'refrightenedtogooutalone?A.Well,yesbecausewehearofattacksandmuggings.wanttoleave.Inthisdialogue,speakerBdoesn'ttrytotaketheinitiative,andreformulatestopromptspeakerAtosaywhatworriesPartIIILet'sTalkBusinessLEADINGTHROUGHCHANGE:ListeningasaleaderTomotimtefollovxers,,firatlisten,

fnct vheretiiey,recorriinjyoucan

takethemtowhereyou're(joingOften,whenwethinkofcommunication,wethinkofspeaking,presenting,writing-deliveringamessageinsomeway.Butaneffectivecommunicatorisalsoadeptatreceivingmessages.Youwon'tbudgepeopletowardagoaliftheydon'tfeelthatthey'vehadinput,thatthey'vebeenheardandunderstood,andthatthevisionthey'reworkingtowardisalsotheirownvision.Listeningtoyourfollowersistheonlywayyoucanmakethishappen.Tobeagoodleader,HEAROUTwhatothershavetosay:HoldjudgmentandholdeyefocusListencarefullyandwithanopenmind--ifyou'redefensiveyoumaymisscriticalinformation.Don'tformulateyouranswerwhileapersonisstillspeaking.Watchforsubtlebodylanguagethatmayofferextracluestothespeaker'struemeaning.Also,holdeyefocus.Ifyoudon't'lookatthepersonwhoisspeakingtoyou,youcan'testablishtrust.Asaleader,youwantfollowerstotrustyouandbelieveinyou.Endallothertasks.Showrespectforpeoplebyputtingasideyourpaper,lunch,etc.,anddon'ttakephonecalls.You'llbebetterregarded,andyou'llsavetime.By"doingitrightthefirsttime,"therewon'tbemisunderstandingsoranyneedtorepeatinformation.Bereadytojobdownnotesasthepersonspeaks.Allowthespeakertofinish.Don'tinterrupt.Don'tchangethesubject.Don'tfinishsentencesforthespeaker.Remainquietuntilyou'resurethespeakerhascompletedhisorherthoughts.Readbetweenthelines.Asyoulistentothespeaker,listenforwhatmightbeleftunsaid.It'snotalwayseasyforapersontoapproachsomeoneinamoreseniorpositionandtellitlikeitis.Ifyouwanttogetanhonestopinionofsomeofyourideasandactions,you'llneedtoprobe.You'llalsoneedtovaluethatfeedbackandthepersonwhogaveittoyou.Nevershootthemessenger.Outlineyourunderstanding.Oncethepersonisfinishedspeaking,reiteratewhatyoubelievetobethemainideas,issues,etc.Statethemsimplyand,ifpossible,tryto"rank"themfrommostimportanttoleast.Ateachstep,askthespeakerifyou'vecorrectlyheardthemessage.Takethetimetobecertain,oryou'vebothsimplywastedtime.Underlinemajorpoints.Onceyouandthespeakeragreeonthemainideasthathavebeenuncovered,focusyourattentionononeortwoofthemostimportant:Whatneedstobedonerightnowtomakethespeaker--andyou--acknowledgethatsomethingpositivehasbeenaccomplished?Whatelsecanbedoneinthefuture?Setadatetorevisitthesemainideasandtodiscussprogress.Testthewaters.Takewhatyou'velearnedandtestitwithothers.Whatareothersfeelingandthinking?Isthisanisolatedissue?Don'ttakeitanylessseriouslybutifit'sa"movement"ofsorts,you'llneedtoaddressitdifferently.Testingthewatersallowsyoutoexploretherealneeds,fearsandhopesofyourfollowersandincorporatethemintoyoursharedvision.Remember,ifyou'retryingtomovepeopleinanewdirection,youmustknowherethey'recomingfrom.Peopledon'talwaysneedleaderstoagreewiththemandactontheirsuggestions.Butpeoplealwaysdoneedtofeeltheirleadercaresenoughtolisten.Whenpeopleareuncertainwhattomorrowmaybring,aleaderwithareputationasa"goodlistener"maybethemostprizedemployeeinanyorganization.Workhardtomakeyourselfthatperson.PartIIIIExercisesandDiscussionExercisetosensitizeyourquestioningtechniques.1Writeontheboardalistof5or6prominentpeoplethateveryoneknows.Someofthesepeopleshouldbethesubjectofcurrentcontroversy.Writeaquestionofeachtype(seereasonsforaskingquestionsatthebeginningofthisunit)andaddresseachofyourquestionstooneofthepeopleyouhavelisted.Nowgradetheirquestionsforlevelsofdelicacyonascale1-5,with5beingthemostdelicate.Checktheirquestionsfortheappropriatenessoftheirstyle-aretheyopenorclosed;directorindirect?Adjustthephrasingofthequestionstosuitthelevelofdelicacy.Letsdiscusstheresults.Giveexamplesofsituationswhereopen/closedtypesofquestionsaregenerallyasked.Chooseoneofthefollowingtopicsandmakeitintoaseminar.Trytoincorporateallthe15elementsmentionedinpartII.HowtoboilaneggHowtoorganizeapicnicforyourcompanyKeyfactorsconsumersshouldbeawareofwhenpurchasingaDVDplayerRewritetheconversationbetweenJohnandMaryinPartfive.Discussonthepossibleoutcomesoftheconversationwithyourpartner.PartVSupplementaryMaterialsGivingCriticismWhenit'snecessarytocriticisetheworkofcolleaguesitisimportanttodosoinamannerthatissupportiveandthatpermitstheotherpersonfindwaysofimprovinghisorherperformance.Todothisweneedto:Concentrateontheerror,notontheperson?Avoidgeneralizations?Providespecificexamplesoftheproblemsthatneedattention?Makehelpfulsuggestionsforimprovement? Avoidaone-sidedattack? Avoidinsinuationsandhints?ConductthecriticisminprivatesoasnottohumiliatetheotherpersonReadthedialoguebelowandmakeanoteofthewaysinwhichJohnfailstoobservetheadvicegivenaboveinhiscriticismsofMary'swork:John:Comeinandtakeaseat,Mary.Thiswon'ttakeaminute.Mary:What'sthisallabout,John?John:WellI'msorryMary,butI'vecometotheconclusionthatyourwork'sjustnotuptoscratch.Ineedtoseeabigimprovementifyouwanttostayhere.Mary:Isee.IadmitIhavefoundthesefirstfewweeksahard,butIneedtimetosettleinandthere'salottolearn.(Knockatthedoor)John:Comein.Jane:Oh,sorryJohn,I'llcomebacklater,Ididn'trealizeyouweretalking.John:That'sallright,comein.IwasjusttellingMarythatIdon'tthinkshe'sreallyuptothejobhere.Jane:No,Idon'twanttointrudeonaprivateconversation;I'llcomebacklater.Mary:SowhatareyousayingJohn,areyoufiringme?John:No;butIhavetosaythatifthislittletalkdoesn'tmakeyourealizewhereyou'regoingwrong,itmaycometothat.PoorMary!Johnhasjustattackedthestandardofherwithoutgivingheranyideaofwheresheisgoingwrong;ontopofthathe'srepeatedthecriticisminfrontofanothermemberofstaff.Byusingsomeofthesuggestionsbelow,seeifyoucanrewritethedialoguesothatJohnoffersMaryconstructiveandpositivecriticismthatwillhelphertoimproveherperformance:?InviteMarytoaprivateinterview?Askifsheisreadytodiscussthestandardofherwork?Acknowledgethefactthatsheisnewtothecompanyandthatthereisalottolearn?Saythatherreportsarelackingindetailandaccuracy?Askherifsheisawareofthat?Saythatsheisoftenlateinthemorning? Ask her if therearepersonalproblems that makeitdifficult forhertoarriveon time? Say that someoftheclientsshedeals with havecomplainedthatshemisses appointments? Ask her if shecanexplainwhythisis? Ask her if thereisanythingyoucando tohelpherimprove intheseareas.?Setadateforanothertalkinafewweekstoreviewherprogress.IfJohnconductstheinterviewalongtheselines,Marywill:?Knowexactlywhichaspectsofherworkareunsatisfactory?Willhavetheopportunitytoexplainwhyshehasproblems?Willnotbepubliclyhumiliated?Willfeelthatsheisgettingsupportinhereffortstoimprove.ReferenceBrendaTownsendHall,1998LessonTwoFormalVerbalCommunicationinBusinessII正式商业交流-商业演示（2）PartIObjectivesFourMainPartsofaPresentation 商业演示的四个部分DeliverySkills表达技巧Saveyououtofembarrassment,ataPresentation 摆脱商业演示中的尴尬场面LanguageReferences 语言参考PartIITheHow-TosFourpartsofapresentationFormalpresentationsareusuallydividedintofourmainparts.TheintroductionTheoverviewThebodyTheendingTheintroductionAttheveryleast,theintroductionshouldintroducethesubjectofyourpresentation.“TodayI'mgoingtotellyouabouttherecentimprovementsthathavebeenmadetotheXLseriesof■___，，engines.Dependingonthesituation,itwillalsodooneormoreofthefollowing:Givetheaudienceareasontolisten“Theseimprovementsgivegreaterfuelefficiencyandalsolowerproductioncosts.Providebackgroundinformation.“Asyouprobablyknow,ourmarketsharehasbeenfallinginrecentyears.Narrowthetopic.“Inparticular,Iwillshowyouhowtheseimprovementsmakeourenginesbetterthanourcompetitors.TheoverviewTheoverviewprovidesapreviewofyourpresentationfortheaudience.structureofyourpresentation.ItiseasilydonebyexplainingtheFirst,I'“Second,IaAfterthat,I"Finally,Imgoingtodescribethenewfeaturesoftheengine.

llshowyousomeperformancedataoftheenginesfuelefficiency.'llexplainhowthenewfeatureswillallowustoreduceproductioncosts.llshowacomparisonwithourcompetitors 'models.”Theoverviewisveryimportant.contentspageofabook.Ithelpstheaudiencetoorganizethewaytheylisten.ItissimilartotheAslongasthepresentationiswell-organized,theoverviewistheeasiestpartofthepresentationtoprepare.ThebodyThisisthemaincontentofthepresentation.Howitisorganizedwilldependonthetypeofpresentation.Itshouldbeorganizedlogicallytomatchtheoverallpurposeofthepresentation.TheendingTheendingusuallydoestwothings.Itreviewstheinformationandideasthatwerepresentedinthebodyofthepresentation. Thisiscalledthesummary.“Asyoucansee,theseimprovementsincreasefuelefficiencyandallowustolowerourproductioncosts.Itrestatesthemainpurposeofthepresentationwhichwasstatedintheintroduction.Thisiscalledtheconclusionorconcludingstatement.“Iamsuretheseimprovementswillallowustowinbackourmarketshare. ”DeliveryskillsLookorganizedTheaudiencewillhaveconfidenceinsomeonewhoseemstoknowwhatheorsheisdoing. Arrangeyourpapersonthedesk.ChecktheOHP(over-headprojector).Putyourbaginasuitableplace.Putyournotesinasuitableplace.Changetheseatingarrangementifyoudon 'tlikeCheckthateveryonecanseeyouandyourvisualaids.UsenaturalgesturesDon'ttrytobeagreatactor.Relymainlyonthecontentofyourpresentation,notonactingskills. Usethesamegesturesyouwoulduseifyouwereexplainingthesamethingtoacolleagueinaone-to-oneconversation.Toensurethatyouusegesturesnaturally,avoidclaspingyourhandsbehindyourback,claspingtheminfrontofyou,orplacingthemonyourhips.Ifyouareholdingnotes,trytoholdtheminonehand,leavingyourotherhandfreetomakegestures.EyecontactLookatindividualmembersofyouraudience,justasifyouwerehavingaconversationwiththem. Don'tburyyourheadinyournotes.Trynottolookattheceilingwhenyoucan 'trememberwhattosay.SignalingInwriting,youuseparagraphstoshowthepartsofyourpresentation. Inpresentations,youhavetodoitinotherways.Youcanuseverbaltechniquesandnon-verbaltechniques.Verbaltechniquesinvolveusingamixtureoflinkingphrases,intonation,andpauses.Non-verbaltechniquescanincludechangingpositions,turningpagesofyournotes,andchangingtheOHPslide.PronunciationMakesureyouknowhowtopronouncethewordsinyourpresentation. BeparticularlycarefulofwordsthatareusedinbothyourlanguageandEnglish.Thesewordscanbefalsefriends.AvoiddistractionsAholeinyourshirtwillgetattention,butitwilldivertattentionfromwhatyouaresaying.Sowillthefollowing:Passingroundthingsforyouraudiencetolookatwhileyouarespeaking.HavingaslidedisplayedontheOHPwhileyouaretalkingaboutsomethingelse.PartIIILetsTalkBusinessPullingItOutofThinAir-WhattosaywhenyouforgetwhattosayIt'slikewhenaplanehitsanairpocket-yourintestinesthrobinyourbrain-pan.You'reflowingsmoothlythroughyourpresentation(withoutnotesorwithbulletednotesthatsuddenlynolongermakesense)andwham!Yougoblank.There'snothingupstairs.Nothingon-line.YourmindisasblankasablackboardinAugust.

Youlickyourlips,clearyourthroat,andsay"uh"enoughtimestojumpstartanoutboard.Youreyesbegintodartaboutindesperation,andastheinternalpressuremounts,therealsignalsofdistresspourout:giggling,blushing,andembarrassingtrueconfessionsofjusthowlostyoureallyare,revealingonlyyourlackofpreparationanddiminishedprofessionalism.WHATTODOFirst,useanounceofprevention.Rehearseoutloudfrequentlyenoughtointernalizeyourmessage.Strangely,ifyoutrytomemorizeyourremarks,you'realmostsuretogoblank.Understandwhyyou'respeakingthewordsyouchoose,andsaytheminrehearsaluntilyouhaveagutfeelingfortheessenceofyourmessage.Useyourvisualsasaroadmap,ifpossible.Usinggraphicimagesorbulletpoints,relyonyourvisualstokeepyouontrack.Visualsshouldnotserveasascript,butratherasaseriesoftriggerpointsthatgeneratediscourse.Keepyournotesnearby.Makesurethey'rewritteninlarge,colorfulwriting.They'llbeeasytoreadwhenyou'reunderpressure.Focusyoureyesononepersonintheaudiencewhenyougoblank.They'llthinkyou'rebeingforcefulanddramatic.Then,afteraboutfourseconds,moveyoureyestoanotherperson.Doitagain.Keepdoingthisthroughthesilenceuntilyourbraincomesbacktolife.Repeatwhatyoujustsaid.Usingrepetitionisagoodspeakingtechniqueanyway.Keeprepeatingyourselfuntilyourmindclicksintogear.Orsaysomethingthatparallelsyoursubject,andchancesare,withinseconds,you'llbebackontrack.Asktheaudienceaquestionifit'sasmallgroup."Marilyn,whatareyourthoughtssofar?"Makeitanopen-endedquestionsoMarilyncan'tsaysimply"yes"or"no."Thatway,yougetmoretimetothinkasMarilynspeaks.Ifyou'respeakingtoalargegroup,askarhetoricalquestion.Again,you'llprobablywakeyourselfupquickly.Askforhelp."WherewasI?"isnotashamefulthingtosay.Mostaudienceswillbesympathetic.Everyoneknowsthepressureofspeaking.Justdon'tdoitrepeatedlyor makeabigdealoutofit.PartIIIIExercisesandDiscussionPartIIIIExercisesandDiscussionLookatthesamplepresentationbelowand:-TrytoidentifythosefourpartsmentionedinPartTwo-Incasethepresenterherewentblankrightafterthethirdparagraph,anysuggestionsfromyoutosavethepoorguyfromembarrassment?TheDCAutodiallerAvoicecontrolleddatarecorderandautomatictelephonedialer.MainfeaturesSpeechanalyzerLargememoryLargedisplayLithiumbatteriesGoodafternoon.TodayI'dliketotellyouaboutourlatestproduct,theDCAutodialler.TheDCAutodiallerletsyourecordtelephonenumbersbyspeaking. Itcanalsodialtelephonenumbersautomatically.Weexpectittobeaverypopularproduct.First,I'lltellyouthemainfeaturesofthe Thautodiallerescribeitsphysicalcharacteristics.Finally,I'llexplainhowtoseeit.TheAutodiallerhasfourimportantfeatures.Ithasaverysophisticatedspeechanalyzerwhichallowsittorecordnamesandtelephonenumbers. Itcanrecognizeupto5000commonNorthAmericannames.Ithasalargememorywhichletsyourecordupto2500namesandtelephonenumbers.Ithasa4-centimeterby2-centimeterliquidcrystaldisplaywhichprovidesasharpimage.Tiuseslithiumbatterieswhichlastfortwoyear.TheAutodiallerisverycompact.Itmeasures10centimetersby5centimetersby0.5centimeters.It'smadeofverylightbuthardplastic,andweightsonly150grams. Itcomesinthreecolors:black,silverandwinered.Now,I'llshowyouhoweasytheAutodialleristouse.Thereareonlythreebuttons:a"new"button,a"find"button,anda “Toaenterbuittewnameandphonenumber,pressthe"new"buttoThensaytheperson'snameWhenthenameisdisplayedsaythetelephonenumber.Tofindaname,pressthe"find"buttonandsaytheperson'sname.Whenthenameisdisplayedyoumaydialthenumber,changethenameortelephonenumber,ordeletetheinformation.Todialthenumber,pointtheAutodialleratyourtelephoneandpressthe "dial"button.Asyoucansee,theAutodiallerhasmanyusefulfeatures,it 'sverycompacted,it'seasytouse.I'msureyou'llagreethattherewillbealargemarketforit.Thankyou.Checkoutoneinfomercialyoureallyhatetosee.Trytotransformitintoa3-minutelongbusinesspresentationbyusingsomelanguagereferencesinpartfive.PartVSupplementaryMaterialsLanguagereferenceBelowisalistofphrasesandsentencepatternsthatmayhelpyouprepareyourpresentation. Remember,however,thateverypresentationisunique,andyoumustdecideforyourselfwhichlanguageisappropriateforyourpresentation.Theintroduction介绍Basicintroduction基本介绍TodayI'mgoingtotellyouaboutanewkindofmaterial.今天我将要介绍一种新材料I'dliketotalkaboutourrecentsalesperformance.我想介绍一下我们最近的销售业绩。Today,I'dliketdhswyouawaytocutcosts.今天，我想给大家展示一种减少成本的新方法。Today,I'mgoingtoexplainourstrategyfornextyear.今天，我想就明年的战略部署进行一下解释。Narrowingthetopic缩小范围Inparticular,Iwillexplainhowthematerialcanbeusedinmanyofourproducts.我重点想解释一下这种材料在我们其它产品中的用途。Referringtobackgroundinformation涉及背景资料Asyouprobablyknow,ourmarketsharehasbeenfallinginrecentyears.众所周知，我们的市场份额近年来开始下降。Someofyoumayknowaboutourresearchprogram.大家可能知道我们研究的项目。YoumaybeawareofthefeaturesoftheRS-4model.您将会了解到RS-4模型的特点。Presentingtheoverview 总览程序First,I'mgoing-to首先，我将要…Second,I'llshowyou••其次，我将要展示给您…Then,I'dliketo一再次，我想…Afterthat,I'llexplain然后，我会解释…Finally,I•・'•l最后，我将…Signalingandlinking 承上启下Sequencing层次Now,I'llexplain..现在，我来解释…一下Let'snowconsider•••我们来考虑一下…Thisbringsusto… 由此得来...Finally,…最后…Directingat