2023高考英语阅读理解分类汇编之社会生活类

2023高考英语阅读理解分类汇编之社会生活类

1.〔2023•天津卷〕D

Blindimitation(模仿)isself-destruction.Tothosewhodonotrecognizetheiruniqueworth.Imitationappearsattractive:tothosewhoknowtheirstrenghth.Imitationisunacceptable.

Intheearlystagesofskillorcharacterdevelopment,imitationishelpful.WhenIfirstlearnedtocook,Iusedrecipes(菜谱)andturnedoutsometastydishes.ButsoonIgrewbored.Whyfollowsomeoneelse’swayofcookingwhenIcouldcreatemyown?Imitatingrolemodelsislikeusingtrainingwheelsonachild’sbicycle;theyhelpyougetgoing,butonceyoufindyourownbalance,youflyfasterandfartherwithoutrelyingonthem.

Indailylife,imitationcanhurtusifwesubconsciously(下意识地)holdpoorrolemodels.If,asachild,youobservedpeoplewhoseliveswerebad,youmayhaveacceptedtheirfearandpainasnormalandgoneontofollowwhattheydid.Ifyoudonotmakestrongchoicesforyourself,youwillgettheresultsoftheweakchoicesofothers.

Inthefieldofentertainment,ourcultureglorifiescelebrities.Thosestarslookgreatonscreen.Butwhentheystepoffscreen,theirpersonallivesmaybedisastrous.Ifyouaregoingtofollowsomeone,focusontheirtalent,nottheirbadcharacterorunacceptablebehaviors.

Blessedisthepersonwillingtoactontheirsunddendesiretocreatesomrthingunique.Thinkofthemovies,books,teachers,andfriendsthathaveaffectedyoumostdeeply.Theytouchedyoubecausetheircreationsweremotivatedbyinspiration,notdesperation.Theworldischangednotbythosewhodowhathasbeendonebrforethem,butbythosewhodowhathasbeendoneinsidethem.Creativepeoplehaveanendlessresourceofideas.Theproblemacreatorfaces

is

notrunningoutofmaterial;itiswhattodowiththematerialknockingatthedoorofimagination.

Syudyyourrolemodels,acceptthegiftstheyhavegiven,andleavebehindwhatdoesnotserver.Thenyoucansay,〞Istandontheshouldersofmyancestors〞tragediesand

tory,andknowthattheyarecheeringon.

51.Imitationprovesusefulwhenyou

.

A.knowyouareunique

B.losethebslanceoflife

C.begintolearnsomethingnew

D.gettiredofroutinepractice

52.Toavoidthebadresultofimitation,weshould________.

A.forgetdailyfearandpain

B.choosetherightexample

C.askothersfordecisions

D.stayawayfromstars

53.Acordingtotheauthor.Theworldmovesonbecauseofthosewhoare

.

A.desperatetointruence

otherswiththeirknowledge

B.readytoturntheiroriginalideasintoreality

C.eagertodiscoverwhattheirancestorsdid

D.willingtoacceptothers’ideas

54.Thetroubleacreatorfacesis

.

A.thelackofstrongmotivation

B.theabsenceofpracticalideas

C.howtosearchformorematerials

D.howtouseimaginationcreatively

55.Whatistheauthor’spurposeinwritingthispassage?

A.Tohighlighttheimportanceofcreatively.

B.Tocriticizethecharactersofrolemodels.

C.Tocompareimitationwithcreation.

D.Toexplainthemeaningofsuccess.

CBBDA

2.〔2023•天津卷〕C

AnideathatstartedinSeattle'spubliclibraryhasspreadthroughoutAmericaandbeyond.Theconceptissimple:helptobuildasenseofcommunityinacitybygettingeveryonetoreadthesamebookatthesametome.

Inadditiontoencouragingreadingasapursuit(追求)tobeenjoyedbyall,theprogramallowsstrangerstocommunicatebydiscussingthebookonthebus,aswellaspromotingreadingasanexperiencetobesharedinfamiliesandschools.TheideacamefromSeattlelibrarianNancyPearlwholaunched(发起〕the"IfAllofSeattleReadtheSameBook"projectin1998.Heroriginalprogramusedauthorvisits,studyguidesandbookdiscussiongroupstobringpeopletogetherwithabook,buttheideahassinceexpandedtomanyotherAmericancities,andeventoHongkong.

InChicago,themayor(市长〕appearedontelevisiontoannouncethechoiceofToKillaMockingbirdasthefirstbookinthe"OneBook,OneChicago"program.Asaresult,readingclubsandneighbourhoodgroupsspranguparoundthecity.AcrosstheUS,storiesemergedofparentsandchildrenreadingtoeachotheratnightandstrangerschattingawayonthebusaboutplotandcharacter.

TheonlyproblemaroseinNewYork,wherelocalreaderscouldnotdecideononebooktorepresentthehugeanddiversepopulation.Thismayshowthattheideaworksbestinmedium-sizedcitiesorlargetowns,whereagreatersenseofunity(一致〕canbeachieved.OritmayshowthatNewYorkersrathermissedthepoint,puttingalltheirenergy

Andpassionintothechoiceofthebookratherthandiscussionaboutabookitself.

UltinatelwasNancypointsout,thelevelofsucicessisnotmeasturedbyhowmanypeoplereadabook,butbyhowmanypeopleareenrichedbytheprocess.orhaveenjoyedspeakingtosomeonewithwhomtheywouldnototherwisehavesharedaword.

46.WhatisthepurposeoftheprojectlaunchedbyNancy?

A.Toinviteauthorstoguidereaders.

B.Toencouragepeopletoreadandshare.

C.Toinvolvepeopleincommunnityservice.

D.Topromotethefriendshipbetweencities.

47.WhywasitdifficultforNewYorkerstocarryouttheprojict?

A.Theyhadlittleinterestinreading.

B.Theyweretoobusytoreadabook.

C.Theycamefrommanydifferentbackgrounds

D.Theylackedsupportfromthelocatgovernment

48.Accordingtothepassage,wherewouldtheprojectbemoreeasilycarriedout?

A.Inlargecommunitieswithlittlesenseofunity

B.Inlargecitieswherelibrariesarefarfromhome

C.Inmedium-sizedcitieswithadiversepopulation

D.Inlargetownswhereagreementcanbequicklyreached

49.Theunderlinedwords“sharedaword〞inParagraph5probablymean

A.exchangedideaswitheachother

B.discussedthemeaningofaword

C.gamedlifeexperience

D.usedthesamelanguage

50.AccordingtoNacy,thedegreeofstudentsoftheprojectisjudgedby

A.

thecarefulselectionofaproperbook

B.

thegrowingpopularityofthewriters

C.thenumberofpeoplewhobenefitfromreading.

D.thenumberofbooksthateachpersonreads.

BCDAC

3.〔2023•重庆卷〕E

Skepticsareastangelot.Someofthemrefusetoadmittheseriousthreatofhumanactivitiestotheenviroment,andtheyaretiredofpeoplewhodisagreewiththem.Thosepeople,sayskeptics,spreadnothingbutbadnewsabouttheenvironment.The“eco-guilt〞broughtonbythediscouragingnewsaboutourplanetgivesrisetothepopularityofskepticsaspeoplesearchformorecomfortingworldviews.

PerhapsthatexplainwhyanewbookbyBjornLomborgreceivedsomuchpublicity.Thatbook,TheSkepticalEnvironmentalist,declaresthatitmeasuresthe“realstateoftheworld〞asfine.Ofcourse,anotherexplanationisthedeeppocketssomebigbusinesseswithspecialintererts.Indeed,Mr.Lomborg’sviewsaresimilartothoseofsomeIndustry-fundedorganizations,whichstarthugeactivitiesthoughthemediatoconfusethepublicaboutissueslikeglobalwarming.

SoitwasstrangetoseeMr.Lomborg’sbookgolargelyunchallengedinthemediathoughhisbeliefswerecontrarytomostscientificopinions.OnenationalnewspaperinCanadarananumberofarticlesandreviewsfullofwordsofpraise,evenwiththeconclusionthat“AfterLomborg,theenvironmentalmovementwillbegintodiedown.〞

Suchone-sidedviewsshouldhaveimmediatelybeenchallenged.ButonlyadifferentreviewappearedinNature,arespectedsciencemagazinewithspecificreadership.ThereviewremarkedthatMr.Lomborg’s“preferenceforunexaminedmaterialsisincredible(不可信的)〞。

Acritical(批判的)eyeisvaluable,andthemediashouldpresentinformationinsuchawaythatcouldallowpeopletomakeinformeddecisions.Unfortunately,thatisofteninaccessibleasblockedbythedesiretobeshockingortodefendsomespecialinterests.Peoplemightbecomehalf-blindbeforeaworldpartiallyexhibitedbythemedia.That’sashame,becausemattersconcerningthehealthoftheplanetarefartooimportanttobetreatedlightly.

72.Accordingtothepassage,whichofthefollowingmayberegardedas“skeptics〞?

A.Peoplewhoagreeonthepopularityof“eco-guilt〞.

B.Peoplewhodisbelievetheserioussituationofourplanet.

C.Peoplewhodisliketheharmfuleffectofhumanactivities.

D.Peoplewhospreadcomfortingnewstoprotectourenvironment.

73.WhichofthefollowingcanbeareasonforthepopularityofLomborg’sbooks?

A.Somebigbusinessesintendtoprotecttheirowninterests.

B.Thebookchallengesviewsaboutthefinestateofthewirld.

C.Theauthorconvincespeopletoseekcomfortingworldviews.

D.Industry–fundedmediapresentconfusinginformation.

74.TheauthormentionedthereviewinNatureinorderto_____.

A.voiceadifferentopinion

B.findfaultwithLomborg’sbook

C.challengetheauthorityofthemedia

D.pointoutthevalueofscientificviews.

75.Whatistheauthor’smainpurposeinwritingthepassage?

A.Toencouragetheskepticstohaveacriticaleye.

B.Towarnthepublicofthedangerofhalf–blindnesswithreviews.

C.Toblamethemedia’slackofresponsibilityinpresentinginformation.

D.Toshowtheimportanceofpresentingoverallinformationbythemedia.

BAAD

4.〔2023•安徽卷〕B

Thinkaboutthedifferentwaysthatpeopleusethewind.Youcanuseittoflyakiteortosailaboat.Windisoneofourcleanestandrichestpowersources〔来源〕,aswellasoneoftheoldest.Evidenceshowsthatwindmills〔风车〕begantobeusedinancientIranbackintheseventhcenturyBC.TheywerefirstintroducedtoEuropeduringthe1100s,whenarmiesreturnedfromtheMiddleEastwithknowledgeofusingwindpower.

Formanycenturies,peopleusedwindmillstogrind〔磨碎〕wheatintoflourorpumpwaterfromdeepunderground.Whenelectricitywasdiscoveredinthelate1800s,peoplelivinginremoteareasbegantousethemtoproduceelectricity.Thisallowedthemtohaveelectriclightsandradio.However,bythe1940s,whenelectricitywasavailabletopeopleinalmostallareasoftheUnitedStates,windmillswererarelyused.

Duringthe1970s,peoplestartedbecomingconcernedaboutthepollutionthatiscreatedwhencoalandgasareburnedtoproduceelectricity.Peoplealsorealizedthatthesupplyofcoalandgaswouldnotlastforever.Then,windwasrediscovered,thoughitmeanshighercosts.Today,thereisaglobalmovementtosupplymoreandmoreofourelectricitythroughtheuseofwind.

【文章大意】本文介绍了风能及风能运用的情况。在能源短缺的今天，作为最为洁净、丰富的风能，一定会对我们的生活作出极大的奉献。

60.Fromthetextweknowthatwindmills

.

A.wereinventedbyEuropeanarmies

B.haveahistoryofmorethan2800years

C.usedtosupplypowertoradioinremoteareas

D.haverarelybeenusedsinceelectricitywasdiscovered

【解析】选C。细节理解题。根据第二段句子可知，十九世纪末有了电之后，偏僻地区的人们就利用风车发电，于是人们就有了电灯和收音机，因此选择C项。根据windmillsbegantobeusedinancientIranbackintheseventhcenturyBC可知，A项错误，B项错在morethan；根据末段句子可知，尽管本钱较高，人们依然使用风能提供电力，因此D项错误。

61.Whatwasanewuseforwindpowerinthelatel9thcentury?

A.Sailingaboat.

B.Producingelectricity.

C.Grindingwheatintoflour.

D.Pumpingwaterfromunderground.

【解析】选B。细节理解题。根据第二段句子可知，人们最初利用风车磨面或抽水，十九世纪末有了电之后，人们又用其发电，因此选择B项。

62.Oneofthereasonswindwasrediscoveredinthe1970sisthat

.

A.windpoweriscleaner

B.itisoneoftheoldestpowersources

C.itwascheapertocreateenergyfromwind

D.thesupplyofcoalandgasfailedtomeetneeds

【解析】选A。推理判断题。根据最后一段可知，二十世纪七十年代，人们注重环保，而且认识到煤和气的短缺；而风能的特点是洁净、丰富和历史悠久，但是本钱较高。综合选择A项最正确。

63.Whatwouldtheauthorprobablydiscussintheparagraphthatfollows?

A.Theadvantageofwindpower.

B.Thedesignofwindpowerplants.

C.Theworldwidemovementtosaveenergy.

D.Theglobaltrendtowardsproducingpowerfromwind.

【解析】选D。推理判断题。根据末段句子Today,thereisaglobalmovementtosupplymoreandmoreofourelectricitythroughtheuseofwind可知，接下来作者应该谈论利用风能发电的情况，因此选择D项。

5.〔2023•山东卷〕C

DianaJacobsthoughtherfamilyhadaworkableplantopayforcollegeforher21-year-oldtwinsons:acombinationofsavings,income,scholarships,andamodestamountofborrowing.Thenherhusbandlosthisjob,andtheplanfellapart.

“Ihavetwokidsincollege,andIwanttosay‘comehome,’butatthesametimeIwanttoprovidethemwithagoodeducation,〞saysJacobs.

TheJacobsfamilydidworkoutasolution:Theyaskedandreceivedmoreaidfromtheschools,andeachsonincreasedhisborrowingtothemaximumamountthroughthefederalloan(贷款)program.Theywilleachgraduatewith$20,000ofdebt,butatleasttheywillbeabletofinishschool.

Withunemploymentrising,financialaidadministratorsexpecttohearmorefamiliesliketheJacobs.Morestudentsareapplyingforaid,andmorefamiliesexpecttoneedstudentloans.Collegeadministratorsareconcernedthattheywillnothaveenoughaidmoneytogoaround.

Atthesametime,tuition〔学费〕continuestorise.AreportfromtheNationalCenterforPublicPolicyandHigherEducationfoundthatcollegetuitionandfeesincreased439%from1982to2023,whileaveragefamilyincomerosejust147%.Studentborrowinghasmorethandoubledinthelastdecade,

“Ifwegoonthiswayforanother25years,wewon’thaveanaffordablesystemofhighereducation,〞saysPatrickM.Callan,presidentofthecenter.“Themiddleclassfamilieshavebeenfinancingitthroughdebt.Theywillsendkidstocollegewhateverittakes,evenifthatmeansahugeamountofdebt.〞

Financialaidadministratorshavebeenhavingahardtimeasmanycompaniesdecidethatstudentloansarenotprofitableenoughandhavestoppedmakingthem.Thegoodnews,however,isthatfederalloansaccountforaboutthreequartersofstudentborrowing,andthegovernmentsaysthatmoneywillflowuninterrupted.

67.HowdidtheJacobsmanagetosolvetheirproblem?

A.Theyaskedtheirkidstocomehome.

B.Theyborrowed$20,000fromtheschool.

C.Theyencouragedtheirtwinsonstodopart-timejobs.

D.Theygothelpfromtheschoolandthefederalgovernment.

68.Financialaidadministratorsbelievethat_______.

A.morefamilieswillfacethesameproblemastheJacobses

B.thegovernmentwillreceivemorelettersofcomplaint

C.collegetuitionfeeswilldoublesoon

D.America’sunemploymentwillfall

69.Whatcanwelearnaboutthemiddleclassfamiliesfromthetext?

A.Theyblamedthegovernmentforthetuitionincrease.

B.Theirincomeremainedsteadyinthelastdecade.

C.Theywilltrytheirbesttosendkidstocollege.

D.Theirdebtswillbepaidoffwithin25years.

70.Accordingtothelastparagraph,thegovernmentwill

.

A.providemoststudentswillscholarships

B.dismisssomefinancialaidadministrators

C.stopthecompaniesfrommakingstudentloans

D.goonprovidingfinancialsupportforcollegestudents

【解析】：66-70:BDACD

【语篇解读】本文介绍了今年学生贷款增多给家庭带来的压力和大学学费的不断增加的社会问题，提出政府对之做出的回应。

66.B．推理判断题。第一段提到DianaJacobs的家庭本来有一个可行的方案可以支付两个双胞胎儿子的大学费用，可由于丈夫的失业方案瓦解了。

67.D．推理判断题。第三段指出解决方案solution是向学校索求更多的援助，每个儿子增加贷款到最大额度。如原文“Theyaskedandreceivedmoreaidfromtheschools,andeachsonincreasedhisborrowingtothemaximumamountthroughthefederalloan(贷款)program.〞，也即是选项B。

68.A。细节推断题。由第四段“expecttohearmorefamiliesliketheJacobs〞可以得知财政援助的管理员们预期会看到更多像Jacobs一家的情况，同义转换即选项A。而BD原文没有提到，C从第五段“Studentborrowinghasmorethandoubledinthelastdecade〞,可知在过去10年里已经长了一倍还多，因此是错的。

69.C。推理判断题。从第六段最后一句话“Theywillsendkidstocollegewhateverittakes,evenifthatmeansahugeamountofdebt.〞可知，无论需要什么他们都会送孩子去上大学，即使那意味着大笔的债务。

70.D。细节推断题。由最后一段可知许多公司做出决定说学生贷款利润股沟因此不再做贷款，而好消息是联邦政府承当着四分之三的学生贷款。因此推断是D，政府将继续承当对大学生的资金援助。

6.〔2023•江西卷〕C

ThegardencitywaslargelytheinventionofEbenezerHoward(1850-1928).AfterimmigratingformEnglandtotheUSA,andanunsuccessfulattempttomakealivingasafarmer,hemovedtoChicago,wherehesawthereconstructionofthecityafterthedisastrousfireof1871.Inthosedays,itwasnicknamed“theGardenCity〞,almostcertainlythesourceofHoward’snameforhislaterbuildingplanoftowns.ReturningtoLondon,Howarddevelopedhisdesigninthe1880sand1890s,drawingonideasthatwerepopularatthetime,butcreatingauniquecombinationofdesigns.

Thenineteenth-centurypoorcitywasinmanywaysaterribleplace,dirtyandcrowded;butitofferedeconomicandsocialopportunities.Atthesametime,theBritishcountrysidewasinfactequallyunattractive:thoughitpromisedfreshairandnature,itsufferedfromagriculturaldepression(萧条)anditofferedneitherenoughworkandwages,normuchsociallife.Howard’sideawastocombinethebestoftownandcountryinanewkindofsettlement,thegardencity.Howard’sideawasthatagroupofpeopleshouldsetupacompany,borrowingmoneytoestablishagardencityinthedepressedcountryside;farenoughfromexistingcitiestomakesurethatthelandwasboughtatthebottomprice.

Gardencitieswouldprovideacentralpublicopenspace,radialavenuesandconnectingindustries.Theywouldbesurroundedbyamuchlargerareaofgreenbelt,alsoownedbythecompany,containingnotmerelyfarmsbutalsosomeindustrialinstitutions.Asmoreandmorepeoplemovedin,thegardencitywouldreachitsplannedlimit-Howardsuggested32,000people;then,anotherwouldbestartedashortdistanceaway.Thus,overtime,therewoulddevelopavastplannedhousecollection,extendingalmostwithoutlimit;withinit,eachgardencitywouldofferawiderangofjobsandservices,buteachwouldalsobeconnectedtotheothersbyarapidtransportationsystem,thusgivingalltheeconomicandsocialopportunitiesofabigcity.

66.HowdidHowardgetthenameforhisbuildingplanofgardencities?

A.Throughhisobservationofthecountrylife.

B.Throughthecombinationofdifferentideas.

C.Bytakingotherpeople’sadvice.

D.ByusingthenicknameofthereconstructedChicago.

67.Theunderlinedphrase“drawingon〞inParagraph1probablymeans______.

A.makinguseof

B.makingcommentson

C.givinganexplanationof

D.givingadescriptionof

68.AccordingtoHoward,gardencitiesshouldbebuilt______.

A.asfaraspossiblefromexistingcities

B.inthecountrysidewherethelandwascheap

C.inthecountrysidewhereagriculturewasdeveloped

D.nearcitieswhereemploymentopportunitiesalreadyexisted

69.Whatcanwelearnaboutgardencitiesfromthelastparagraph?

A.Theirnumberwouldcontinuetorise

B.Eachonewouldcontinuetobecomelarger

C.Peoplewouldliveandworkinthesameplace

D.Eachonewouldcontainacertaintypeofbusiness

70.Whatcouldbethebesttitleforthepassage?

A.CityandCountryside

B.TheInventionoftheGardenCity

C.ANewCityinChicago

D.AFamousGardenCityinEngland

66题：

答案：D

考点：细节理解题

解析：通过文章第一段的第三句得出：芝加哥的花园城市几乎成为了Howard后来命名的来源。选项选择D,选项A,B,C未表达

67题

答案：A

考点：词义理解题

解析：通过文章第一段表达可知Howard在到达芝加哥后有了创立“花园城市“的灵感，回到伦敦后，他运用当时所流行的观点把各种设计进行了结合，形成了他自己的独特设计。选项选择A

68题

答案：B

考点：细节理解题

解析：根据文章第二段的最后一句话可知：要远离现有的城市带以保证土地可以以最低的价位买到。解题关键在：tomakesure表示目的是，重点在后面。Bottomprice指最低价格，对应文章选项的土地廉价。答案选择B.选项A,C,D都不是建造花园城市的关键要求。

69题

答案：A

考点：细节理解题

解析：根据文章第三句可知：当越来越多的人搬入花园城市，花园城市就会到达它的预期极限，然后，在不远的地方又会建造另外一个花园城市。答案选择:A.

选项B,每一个花园城市并不会一直扩大，到了一定程度，就会到达极限，另一个花园城市会再建造起来，该选项错误

选项C.不同的花园城市建造起来，人们不会在同一个地点生活和上班。该选项错误

选项D每一个花园城市都有带有农业和一些工业企业，并不只带有一种特定的经济。从最后一段的第二句可以得出该选项错误。

70题

答案：B

考点：主旨大意题

解析：从文章通篇可知，文章讲到的是由芝加哥花园城市的建立到伦敦花园城市的建立，再到文章二段，三段讲到的花园城市建立需要的一些条件和建立的模式可知道文章重点是围绕花园城市的创立来展开的。A选项与文章本身不符合，C选项芝加哥新城只是文章开头的引入，后面通篇围绕的都是花园城市展开，与文章本身不符合，D选项的英格兰花园城市只是花园城市的一个典型代表，选项并没有进行通篇描述这一个花园城市，而是转入花园城市的总体建立条件和模式展开。故答案选择B.

7.〔2023•广东卷〕A

Intheanimalkingdom,weaknesscanbringaboutaggressioninotheranimals.Thissometimeshappenswithhumansalso.ButIhavefoundthatmyweaknessbringsoutthekindnessinpeople.Iseeiteverydaywhenpeopleholddoorsforme,pourcreamintomycofffee,

orhelpmetoputonmycoat.AndIhavediscoveredthatitmakesthemhappy.

Frommywheelchairexperience,Iseethebestinpeople,butsometimesIwassadbecausethosewhoappearindependentmissthekindnessIseedaily.Theydon’tgettoseethissoftsideofothers.Often,wetryeverywaypossibletoavoidshowingourweakness,whichincludesalotofpretending.Butonlywhenwestoppretendingwe’rebraveorstrongdoweallowpeopletoshowthekindnessthat’sinthem.

Lastmonth,whenIwasdrivinghomeonabusyhighway,Ibegantofeelunwellanddrovemoreslowlythanusual.Peoplebehindmebegantogetimpatientandangry,withsomespeedingupalongsideme,horning(按喇叭)orevenshoutingatme.Atthatmoment,IdecidedtodosomethingIhadneverdoneintwenty-fourofdrivingIputontheflashlightsanddroveonatareallylowspeed.

Nomoreangryshoutsandnomorehorns!

WhenIputonmyflashlights,Iwassayingtotheotherdrivers,“Ihaveaproblemhere,IamweakanddoingthebestIcan,〞Andeveryoneunderstood.Severaltimes,Isawdriverswhowantedtopass.Theycouldn’tgetaroundmebecauseofthestreamofpassingtraffic.Butinsteadofgettingimpatientandangry,theywaited,knowingthedriverinfrontofthemwasinsomewayweak.

Sometimesweaknesscallforustoactstrongandbraveevenwhenwedon’tthatthosefarbetween.Moreoften,itwouldbebetterifwedon’tpretendtofeelstrongwhenwefeelweakorpretendthatwearebravewhenwe’rescared.

26.Theauthorhasdiscoveredthatpeoplewillfeelhappywhen_______.

A.theyoffertheirhelp

B.theyreceiveothers’help

C.theyfeelothers’kindness

D.theyshowtheirweakness

27.Theauthorfeelssadsometimesbecause______.

A.hehasasoftheart

B.hereliesmuchonothers

C.somepeoplepretendtobekind

D.somepeoplefailtoseethekindnessinothers

28.Whatdidtheotherdriversdowhentheysawtheflashlights?

A.Theyspeeduptopass.

B.Theywaitedwithpatience.

C.Theytriedtheirbesttohelp.

D.Theyputontheirflashlightstoo.

29.Inthispassage,theauthoradvisesusto______.

A.handleproblemsbyourselves

B.accepthelpfromothers

C.admitourweakness

D.showourbravery

30.Whichofthefollowingisthebesttitleforthepassage?

A.AWheelchairExperience.

B.WeaknessandKindness.

C.WeaknessandStrength

D.ADrivingExperience

【文章大意】本文是一篇议论文。在动物王国弱势会带来被侵略，在人类社会有时也是如此。但作者认为弱势能显现出人们的善良，给人们带来更多的帮助。从而使双方都感到幸福。作者以自己的经历向人们阐述了弱势与善良的关系。

26.A考查细节理解。根据Ihavefoundthatmyweaknessbringsoutthekindnessinpeople.可知我的弱势显现了人们的善良，进而许多人帮助我。又因Ihavediscoveredthatitmakesthemhappy可知：帮助别人能使他们感到幸福。应选A。

27.D考查细节理解。根据sometimesIwassadbecausethosewhoappearindependentmissthekindnessIseedaily.Theydon’tgettoseethissoftsideofothers.可知选D。

28.B考查细节理解。根据文中WhenIputonmyflashlights,。。。。Butinsteadofgettingimpatientandangry,theywaited,knowingthedriverinfrontofthemwasinsomewayweak.可知选B。

29.C考查主旨、要义。根据文章的第一段可知ButIhavefoundthatmyweaknessbringsoutthekindnessinpeople.是文章的中心句，全文作者以自己的亲身经历向人们阐述了：有时成认自己的弱势给人们带来的好处，成认弱势能改善人们之间的关系，使自己得到更多的帮助，让我们看到人性的善良。

30.C考查文章的标题。文章的作者第一段就提出了自己的论点myweaknessbringsoutthekindnessinpeople.文章通篇以自己的经历向人们阐述弱势与善良的关系。

8.〔2023•浙江卷〕C

Inthemoreandmorecompetitiveserviceindustry,itisnolongerenoughtopromisecustomrrsatisfaction.Today,customer“delighi〞iswhatcompaniesaretryingtoachieveinorordertokeepandincreasemarketshare.

Itisacceptedinthemarketingindustry,andconfirmedbyanumberofresearches,thatcustomersreceivinggoodservicewillpromotebusinessbytellingupto12otherpeople:thosetreatedbadlywilltelltheirtalesofwoetoupto20people,80percentofpeoplewhofeeltheircomplaintsarehandledfairlywillstayloyal

Newllengesforcustomercarehavecomewhenpeoplecanobtain

goodsandservicesthrough

telephonecallcentersandtheIntemet.Forexample,manycompaniesnowhavetoinvest(投资)alotofmoneyininformationtechnologyandstafftraininginordertocopewiththe“phonerage〞—causedbydelaysinansweringcalls,beingcutoffinmid-conversationorleftwaitingforlongperiods.

“Manypeopledonotliketalkingtomachines,〞saysDr.StoreySeniorLecturerinMarketngatCityUniversityBusinessSchool.“Banks,forexample,encouragestaffatcallcenterstousecustomerdatatoestablishinstantandgoodrelationshipwiththem.Theaimistomakethecustometfeeltheyknowyouandthatyoucantrest—thesortofcomfortablefeelingspeoplehaveduringface-to-facechatswiththeirlocalbranchmanager.〞

Recommendedwaysofcreatingcustomerdelightinclude:under-promisingandover-delivering

(sayingthatarepairwillbecamedoutwithinfivehours,butgettingitdonewithintwo);replacingafaultyproductimmediately:throwinginagiftvoucher(购物礼卷)asanunexpected“thankyou〞toregntlarcustomers;andalwaysreturningcalls,evenwhentheyarecomplaints.

Aimingforcustomerdelightisallverywell,butifservicesdonotreachthehighlevelpromised,disappointmentorworsewillbetheresult.Thiscanbeeasedbyofferinganaplogyandanexplanationofwhytheservicedidnotmeetusualstandardswithempathy(forexample,“Iknowhowyoumustfeel〞),andpossiblesolutions(replacement,compensationorwhateverfaimesssuggestsbestmeetsthecase).

Airlinesfacesomeofthetourhestchallengesovercustomercare.Fiercecompetitionhasconvincedthemthatdelightingpassengersisanimportantmarketingtool,whilethereisgreatpotentialforcustomerangeroverdelayscausedbyweather,unclaimedluggageandtechniealproblems.

ForBritishAirwaysstaff,awinningtelephonestyleisconsidercdvitalinhandlingthelargevolumeofcallsaboutbookingsandflighttimes.Theyaretrainedtoanswerquickly,withtheirname,jobtitleanda“weareheretohelp〞attitude.Thecompanyhasinvestodheavilyininformationtechnologytomakesurethatinfomationisavailableinstantlyonscren.

BritishAirwaysalsosaysitscustomercarepoliciesareappliedwithinthecompanyandstaffaretaughttoregardeachotherascustomersrequiringthehigheststandardsofservice.

Customercareisobviouslyheretostayanditwouldbeafoolishcompanythatusedsloganssuchas"wedoasweplease〞.Ontheother

hand,themorecustomersarepromised,thegreatertheriskof

disappointment.

50.WecanlearnfromParagraph2that

.

A.

complainingcustomersarehardtosatisfy

B.

unsatisfiedcustomersreceivebetterservice

C.

Satisfiedcustomerscatchmoreattention

D.

well-treatedcustomerspromotebusiness

51.Th