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Copyright©2015PearsonEducation,Inc.9-1Chapter9FoundationsofIndividualBehaviorLearningOutcomesIdentifythefocusandgoalsoforganizationalbehavior(OB).Explaintherolethatattitudesplayinjobperformance.Describedifferentpersonalitytheories.Copyright©2015PearsonEducation,Inc.9-2LearningOutcomes(cont.)Describeperceptionandthefactorsthatinfluenceit.Discusslearningtheoriesandtheirrelevanceinshapingbehavior.DiscusscontemporaryissuesinOB.Copyright©2015PearsonEducation,Inc.9-3OrganizationalBehaviorCopyright©2015PearsonEducation,Inc.9-5GoalsofOrganizationalBehaviorEmployeeproductivityAbsenteeismTurnoverOrganizationalcitizenshipbehaviorJobsatisfactionWorkplacemisbehaviorCopyright©2015PearsonEducation,Inc.9-6Copyright©2015PearsonEducation,Inc.9-79.2Explaintherolethatattitudesplayinjobperformance.AttitudesandConsistency Cognitivedissonance: Anyincompatibilityorinconsistencybetweenattitudesorbetweenbehaviorandattitudes.Copyright©2015PearsonEducation,Inc.9-9UnderstandingAttitudes9-10Copyright©2015PearsonEducation,Inc.Copyright©2015PearsonEducation,Inc.9-119.3Describedifferentpersonalitytheories.BigFiveModelofPersonalityTheBigFivefactorsare:ExtraversionAgreeablenessConscientiousEmotionalstabilityOpennesstoexperienceCopyright©2015PearsonEducation,Inc.9-13EmotionalIntelligence Fivedimensions:Self-awarenessSelf-managementSelf-motivationEmpathySocialskillsCopyright©2015PearsonEducation,Inc.9-14PersonalityTraits

Canpersonalitytraitspredictpracticalwork-relatedbehaviors?

Copyright©2015PearsonEducation,Inc.9-15PersonalityTraitsAcrossCulturesCopyright©2015PearsonEducation,Inc.9-17

Nationalculturesdifferintermsofthedegreetowhichpeoplebelievetheycontroltheirenvironment.UnderstandingPersonalityJob-personcompatibilityUnderstandingdifferentapproachestoworkBeingabettermanagerCopyright©2015PearsonEducation,Inc.9-18Copyright©2015PearsonEducation,Inc.9-199.4Describeperceptionandthefactorsthatinfluenceit.JudgingEmployeesCopyright©2015PearsonEducation,Inc.9-21DistortedAttributions Fundamentalattributionerror: Thetendencytounderestimatetheinfluenceofexternalfactorsandoverestimatetheinfluenceofinternalfactorswhenmakingjudgmentsaboutthebehaviorofothers. Self-servingbias: Thetendencyforindividualstoattributetheirsuccessestointernalfactorswhileputtingtheblameforfailuresonexternalfactors.Copyright©2015PearsonEducation,Inc.9-22PerceptualShortcutsCopyright©2015PearsonEducation,Inc.9-23Copyright©2015PearsonEducation,Inc.9-259.5Discusslearningtheoriesandtheirrelevanceinshapingbehavior.OperantConditioningCopyright©2015PearsonEducation,Inc.9-26ManagingEmployees’LearningCopyright©2015PearsonEducation,Inc.9-29Watchwhatyoureward.Watchwhatyoudo.Copyright©2015PearsonEducation,Inc.9-309.6DiscusscontemporaryissuesinOB.ContemporaryIssuesCopyright©2015PearsonEducation,Inc.9-31ManagerialChallengesCopyright©2015PearsonEducation,Inc.9-32NegativeBehaviorin

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