2023年BEC剑桥商务英语中级作文模板例题超全解析

BEＣ中级作文模板、例题超全解析题型：1．商务书信类;2.商务便条便函类;３.商务信函类；４.商务报告类商务书信类这一题型规定考生根据所提供的短文,如书信、传真、便函、留言条（电话留言条)等,起草一封书信，字数规定达成120—140词左右。题目结构：Iｎpuｔ:1situationdesｃｒiptioｎ2tasｋ3targetreａｄerReaｄｉng:ｔｅxtsinｎote,ｌetｔer,fax,memo+cｏntenｔpointｓ(hａndｗrittｅnnotes;ｓｅcoｎｄlｅtteｒ）Writｅ：busｉｎesｓlettｅr(120-140worｄs)【例题】Youhaveorganiseｄａprodｕｃtioｎｃonferencefoｒyourcomｐanyｗhichwillbｅhelｄon1０October２023．ThefｏllowiｎgｉstheletｔeｒofconfirmatiｏnyoureceivedfｒｏｍtｈeConfeｒenceCenｔre．Reａdtｈeleｔteｒandｆaxbｅlow,ｗhichｇivesdetailｓｏftheｃoｎｆeｒｅnce.Then,usingaｌlinformatｉonfroｍthefaｘ,writeｙourleｔtｅrｔoJoｈnSmitｈａtthｅＮufｆiｅldConｆeｒenceCentre,ｅxplａinｉngtｈecｈangeｓtothｅarrangeｍentｓ．Doｎotinｃludeｐoｓtaｌaddresses.Wｒｉte1２0-140ｗorｄsonsepaｒatesｈｅet.DeａrConferenceＯｒgａniser,Iamｗritingtoconfiｒmtｈearrangｅmenｔｓfoｒtｈｅｃｏｎference.ＤAＴEANDＴIＭＥ:10thOctober-10ａ.m．ｔo５p．ｍ．NUMBＥROFGUＥSTS:50ROOＭSRＥSＥRVED10a.ｍ.to12:3０ｐ.ｍ.CONＦERENCEHALL32ｐ．m.to5ｐ.ｍ.ＳＥMINARRＯOMS1,２,ａnd３ＣATERINＧ:Ｃoffee－－11ａ.ｍ.to１1：Lｕncｈ-１2:30p.ｍ．tｏ2p.ｍ．CｏｎferｅncｅCenｔreRｅstａurａｎtＴｅa-4ｐ.m．WelookforｗａrdtｏwｅlcomｉngyouｒcompanytotheＮuffieldConfｅrenｃeCｅｎtｒe.Yoursfａitｈｆuｌly,

JohnSｍｉth

ＴoｄayyoｕrProductiｏｎMaｎagｅrhassｅｎtyouthｅfaxｂelowｗithchaｎgｅshewoulｄｌiketomaketoｔhｅconfｅｒenceａrrangｅmentｓFＡXＩ’mafrａidｗｅhａvetomakｅｓｏｍelaｓｔ－minuｔechangeｓtoｔheaｒrangementsｆorｏｕrpｒoｄｕcｔionconference.Ｔｅnmoreｇuesｔsｈavｅacceｐtｅd.TｈｅPrｅsidenｔwantsonlyoｎehourforlunｃh,andjustａsimpｌeｂuffeｔ-nｏtｓeateｄｉntherestaurａｎt.TheConｆerenceＳpeaｋｅr(ToｍＭoorｓ）can’ｔｃomeuntil2pm．Sｏｈeｗｉllgiｖehiｓｐrｅsentａｔｉｏｎｉntｈeaftｅrnooｎ.Cａnwemｏvetｈesｅmiｎaｒsｔothemoｒnｉｎg?Sorrｙabouｔｔｈis!Saｍ2．商务便函与便条审题:MｒSｍith,ｙourbｏsｓ,toｌｄyoutｏasｋMsLｉutｏatteｎdaｓalesｐｒesenｔatioｎonaｎewproduct.WrｉteaｎotetoMｓＬｉu：*ｓayｉｎgwhｏｗａntshertoaｔtendｔｈesalｅspreｓｅｎｔatｉoｎ;*iｎforminｇherｗｈenanｄwhereｔhesalesｐｒｅsenｔaｔioｎｗillbｅheld（一）商务便函一般公司公司往往都印有按照自己公司风格的商业便函,请看下列例子:MemoTo:(收信人)From:（发信人）Datｅ:(日期)Subjecｔ：(事由）Mｅssage:(正文）商务便函一般由以下几个部分组成:1、Memo：Memo是Mｅmoranｄuｍ缩写,因此也可以用Ｍemorandum备忘录2、To:这一标题后面应写收信人的姓名与职衔,姓名前可以用尊称或不用,如：Tｏ:Mr.JohｎSｍitｈ,SaｌeｓMaｎager3、Frｏｍ:这一标题后应写发信人的姓名与职衔：职衔可根据需要决定写或不写,但姓名前不要用尊称。4、Dａｔe：日期的写法同书信里日期写法的规定完全同样,不要用数字来表达月份。５、Sｕbjeｃt:这一标题后是写事由的，即用一个或几个词汇简朴概括便函的内容,以便查阅。事由必须简洁明了,不要用完整的句子,如:CｈangeｓinTravelAdｖancｅＦoｒmPromｏtionofSｔaｆfVacａｔionＳchｅdulｅＰartiｃｉpaｔioninTraininｇPrｏgrammes（二)商务便条商务便条一般有四个组成部分：日期、称呼、正文、署名。一些公司有印好的便条笺。如:ﻬMｅｓsａgeTo:Datｅ:MｅssaｇｅTelepｈoneMessagｅＦor：Frｏm:Tel.：Ｍeｓsage:Aｃtｉonrｅquｉｒed:PlｅａseｃaｌlbａckCallerｗillcallbａcklaterNoａｃtｉｏnrequｉrｅdＭｅｓsagｅtakｅｎby:DaｔｅＴime例:让秘书告知推迟约会９a．ｍ.MissＷaｎg,I'vegotaｎurｇentmｅｅtｉngtoｄay.Pleaseconｔacｔtｈeappliｃanｔstopostponｅｔhｅｉｎtervｉewstiｌlfｕrｔhernoｔice.ＤＳ分类:1告知信息iｎform２布置安排arraｎge3征求意见requesｔ４询问信息enqｕire５求助申请ａpｐly6推荐建议sｕｇgest1告知信息类例题：YｏｕaｒeamanageraｔaｎａudｉtorscaｌｌｅdGｏldiｎg&Co.YｏurcompanｙhaｓjustmｅrｇeｄｗithaｃompetitorｔobecomeMaｓonGolding．Ｙｏuhavｅbeｅｎaskｅdｔｏinformstａffｏfｔｈecｈangｅｏfnaｍe.Wrｉteameｍoof40-50words：＊infoｒｍingsｔafｆｏｆtheneｗname*tellingtheｍwｈｅntostartuｓｉngthｅnｅｗname*aｓkｉｎgstafftoｕseｏnlｙｔｈｅｎewnａmeafｔeｒthａtｔime.收购与兼并ｍeｒｇerandaquisition范文:ＡsａｒesultofｏurmergerwithＭａson＆Ｃo．，tｈeｎameofourcompanyｗｉｌlｂechangedMasonＧoldｉng.Pleaｓestaｒttousｅtｈenewnameon1March2０２3.Yｏuareremｉｎdedtｈaｔｏnlytheneｗnamecanbｅusｅdfromtｈeｎon．例题Ｙouarethｅtｒａiｎinｇmanageｒofacｏmpａnｙwｈiｃｈhａswonalargｅｅxportｏrｄer.Ｙouｈavebｅeｎaskedtoorganiｓｅfｏreiｇnｌanｇuagetｒａｉｎinｇfｏrsomｅoｆyouｒstaff.Wriｔeamemｏtostaff:ﻩexpｌaｉningwhythｅcourseｓarenecｅssａryﻩｓaｙingwhichmeｍbersｏfstaffshouldaｔtendﻩａnnouｎｃingｗhｅnthecourｓeｓwiｌlsｔartＷrｉtｅ40-５0wordｓoｎaseｐaraｔesｈeet.［范文]Tｏ:AllstaｆｆＦrom:theＴｒaiｎingMaｎaｇerDate:1Ｍａrch２023Subject：AForeｉgnLanguageTrａｉningＣｏursｅIｗａsaｓｋeｄtoorgaｎｉｓeaｆoreignｌａnｇuaｇetrainiｎｇcoｕrｓeｂeｃauｓeoftheｌａrgeeｘportoｒdｅrwereceivedrecentｌy.Itwilｌｓtarton15Maｒｃｈａnｄwilllａｓt２wｅeks．Thosｅｗhowilldｅalwithorｄｅrsshouｌdattendthiscouｒｓe.2布置安排类YｏｕarｅHeadofResearｃhforaｎinternationalcａｒmanufａcturer.YｏｕhａvetｏmａｋeａｎｕrｇeｎttriｐtomｏｒrowｔoｖｉｓitPｉerreBlaｎco,ａｃollｅaguewhowｏrｋsforａsｕｂｓidiａrｙ.Writｅａmemｏof40-50ｗｏrdｓtoyｏuｒsecreｔary:tｅlliｎgherwhoｙｏuarｅgoiｎgｔosｅeandwhenaskinghertobookfｌightticketｓanｄaccomｍoｄaｔiｏnteｌｌinｇherwhaｔwoｒｋyoｕwｏuldlikeｈertodoｉnyourａbsence.ＷriteonyｏｕrＡnswｅrSｈeeｔ.ｓubsｉdiarｙ,pａrenｔcoｍｐanｙ，holdinｇｃompany,aｆfｉliate,ｂranｃh，headqｕarteｒs,rｅｐｒｅsｅｎｔatiｖeoffｉｃe范文：ＩｎeedtoｈaveanurgｅntｍeetiｎgwiｔhＰieｒｒeBlancoofourPａrｉsｏfficｅtomｏrroｗ.PlｅａｓebooｋareturnｔickｅttoParisａndahotelrooｍformｅassoonaｓｐoｓｓibｌｅ．Ｄｕｒingmyabｓｅnce,ｐleasekeｅpmeｉnfoｒmedoｆtheｐrogressｏfｔhｅprｏjｅcｔ.Iｆtｈereiｓａnytｈingurgｅnt,giｖｅmｅaphonｅｃalｌ.[例文]Youarｅthemanａｇｅroｆasmallexportcompaｎｙ.PeｔerWatson,anｉｍｐortａntｃlｉent,iｓviｓiｔingyouｒｃｏmｐanyforthreedaysfrｏm22Ocｔoｂer.Wrｉteanoteｏf40-50wｏrdstoｙourｓｅｃretary:ＡｓkingherｔobookａhｏｔelrｏoｍSayingwheｒｅｔhehotelsｈoｕｌｄbeGiviｎghｅrｔhedatｅs[范文]比较下面三篇作文,注意内容点和语气的区别。作文1:DeaｒMｓJｏnes，IamwritｉnｇｔoｉｎｆorｍyouthａtMrPeteｒWａｔsonwilｌbｅvisｉtinｇourcompany．Wouldyouplｅaseｂｅsokindlyaｓtoreserveasuitａbleｒoomforｈim?Yourssinceｒely作文２：ＨiMaｒy,Looｋ．I’mrｅallysoｒryｔohavetotroubleyｏubutＰeｔerWaｔｓon–areallｙimｐortantcliｅｎt–isvｉsiｔiｎｇtｈecompanyｆｏｒthreeｄaysinOctobｅr，ｓtartｉngon22ｎｄ,toｄiscｕsｓacoｎtｒaｃtwithus.ＰleａsewillyouboｏkｆｏｒMrWａtsｏnarealｌｙｎｉｃehoteｌroomassｏonasｐosｓｉblｅ?Tｈａnksveryｍｕcｈ.Seｅyoｕsoｏｎ！作文3Mａry,ＭrPeteｒWatｓoｎiｓviｓｉｔingusinＯｃｔobeｒ.Coulｄyoupleaseｈireahotelroｏmfoｒhim?Heiｓarriviｎgon２2ndOctoberanｄwillｓtayｆoｒｔhreenights.Ifpoｓｓible,thｅhｏtelshｏuldｂｅoneｎｅartheofficｅ.Tｈankｙou．3询问信息类[例5］Youarethｅfactoryｍａnａgerofacarcoｍpａｎy.Youarｅｗａiｔingforurgｅnｔlyｎeｅdｅdcomponenｔsfrｏmｙouｒpｕｒchasｉngｄｅpartmeｎｔ.ＷriteａnoｔetoＭrGｒａyson,ｔheAｓsｉｓｔａｎtPｕrchasｉngManager:enqｕirinｇabｏｕｔthereasoｎforthｅｄelay;sｔatingwhentheｃｏmponenｔsａreneedeｄ;ｓuggesｔingaｍeetｉngtodiｓcuｓsfutｕredeliveｒies.Wｒitｅ40-50wｏrdsｏnyｏｕrAnsｗｅrShｅeｔ．[范文]Iａmwrｉtingtoenquiｒeａｂｏｕｔｔｈｅreasoｎｏfｔhｅｌaｔedeliｖeryoftheordeｒedcomponenｔs.WｅneedtheｃoｍponeｎｔsbyneｘtMondaｙ.Inordertosmooｔhoｕｒcooperatioｎ，Iｓuｇgesttｈaｔwｅhaveameetｉｎgtｏdisｃｕssfuturｅdeｌiveries.4征求意见类[例文]YouaｒeaProjeｃｔTｅａｍLeader.Youhavehadtopoｓtpoｎeyoｕrnextprojectmeｅtingbｅcausｅsｏmeｏｆtｈemｅmｂｅrsｏfｙouｒｔeamwillbｅａbroad．Wriｔeamｅmoof４０-50wordstoyｏuｒｐrojectteam:infｏｒmiｎgthemofｔｈepoｓtｐoｎinganｄｇivingｔhｅrｅasoｎsｔaｔinganewdateandtｉmefoｒｔｈemeetingｒeqｕeｓｔiｎｇsuggeｓｔionsfortheageｎda.WritｅonyourAnsｗerＳheet.词汇：pｏstponｅ;dｅlaｙaｇenda,sｃheｄｕlｅ，timetable[范文]Iamwｒitｉngtoｉnforｍyoｕｔhattheｎextprojｅctmeetiｎｇｗｉｌlbepostponeｄ.Becauｓeseｖeraｌｔeamｍemberswｉllbeabrｏadforaｎoｔheｒproｊｅｃt,wewiｌlｈolｄournｅxtmeetｉnｇon1Ａugusｔ，ｓtartinｇfｒom9am.Pｌeaｓeｌetｍeknｏｗifｙouhaveaｎysugｇestｉonｓastｏtｈeａgｅndａofthemeetｉng．最后一句话可以替换为:Doｙｏuhaｖeanｙｓuggｅstionsｒegardinｇｔheschedule？Iｗelｃｏmeyoursugｇｅstｉonsconｃerｎinｇthｅtｉmetabｌe.５求助申请类[例题]Yoｕhaveｌｏstｙourcalculatｏr,aｎdyouｗanｔtooｒderanewｏnｅ.Ｙouｎeｅdtｏmakｅaｗrittenｒｅquesttoyoursupervｉsoｒ,AｎnＲａy.Ｗritｅａmemotoｈeｒ 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WriteonyｏuｒAnｓweｒＳｈeet．范文:DｅａrMrＹamaｇuchi,Thankyouｆoｒｌetｔerｄateｄ2７July20２３，iｎwhichyouｐutfoｒwａrdsｏmｅｓuggestｉonｓforthepropｏsedｖiｓiｔｔoｏurcoｍpany.Ｔhｅreare,ｈowever,aｆｅwｃhａngeｓwｈichIwouｌdlｉkeｔｏmaｋeｔoyｏｕrsuggestioｎs．Inｏrdertoｃonfｉrｍtheaｂovearｒａngｅｍｅｎｔｓ，Iｓuggesttｈａｔwedｉscusｓtheseｏverｔｈetelephoneatyoureａｒｌiesｔｃonｖeniｅｎce．Ｉlookfｏｒwaｒdｔoyoｕreａrlyrｅply.Yoursiｎcｅreｌy，商务信函（下）投诉信结构:投诉事由详述事件／投诉理由提出规定常用句型:LｅtｔersｏfcoｍplaiｎｔIａmwritｉngtoｃomplaiｎaｂｏut…Ｉamnｏtsatisｆiedwith…Ｉｍusttherｅforeinsisｔthat…例题Youreｃenｔlyattenｄedａone-ｄａytrａiｎinｇcｏurseｏnheａlthandｓafety.Youwereｄｉsaｐpoiｎtedwitｈtｈecouｒｓeandyｏuhavｅdeｃｉdｅdtowｒitealeｔｔｅroｆcｏmpｌａinｔtｏthetrａiningｃomｐany.Reaｄｔheadvertisementbelow,ｗhicｈgｉｖesdeｔaｉlsoftheｃourse.Youhaｖealｒｅaｄymadesｏmeｎotｅsoｎthｅaｄveｒｔiseｍent.Thｅn,uｓinｇallyoｕrhandwriｔtennｏtｅs,ｗｒｉteyoｕｒlｅtｔeｒtoＭｏｉｒaGeｄｄingsatGBGCertificａtionＳeｒviceｓ.Ｄonotｉnclｕdeｐoｓtaｌaｄdｒeｓｓes.GBGCertificationServicesGoodforbusiness,goodforyou.GBGCertificationServicesGoodforbusiness,goodforyou.Regardlessofwhetheryouareinamanufacturingorserviceindustry,youarerequiredbylawtooperateyourbusinessinamannerwhichissafeandhealthyforyourworkforce.Ourcourseswillhelpyouprovideasafeandlegallysoundworkingenvironmentforyourstaff.Ourone-daycoursesinclude:Experiencedandhighly-qualifiedtrainersHigh-qualityinformationpacksSmallgroups(maximum8people)PriceincludeslunchandrefreshmentsAllone-daycoursesrunMonday-Fridayfrom9.30-17.00.Formoreinformationcontact:MoraGeddingsGBGHouseSummerfieldRoadOxfordOX84DNﻬ[范文］ＤeaｒMrｓＧeddinｇｓ,IwｒiｔeｒｅｇarｄingａtrainｉngｃｏuｒｓｅoｎhealthandsafeｔywｈiｃｈIａttenｄed27Novｅｍbeｒ.WhｅnIbookｅdthisｃouｒse,Ｉchoseyouｒcomｐａnyaｓiｔcａmeｈighlyrｅcｏmmendedandthｅｃourｓesｓｅｅmｅｄtｏbｅｏfａｈighstandａｒd.Iwaｓpromｉsｅdaｎeｘｐerienceｄｔｒainerbutuｎfoｒtｕｎａtｅlyheｗassｉckａnｄthereplａcementwasnotaｓｇｏodａｓeｘｐecｔｅｄ.Regａrdingtheｉnfｏrmａtｉonpaｃｋstheｓｅwｅreｏnlyapilｅofloｏｓephｏtocopｉeｓ，whichwasｎｏtｐrｏｍiｓｅｄ.Thｅｃlasswａｓｓupposedtｏbeabout8ｐｅoplebｕtinmｉｎｅtherｅｗereaboｕt15.Fiｎally，Ｉｓhoulｄmａkeｉtcｌｅarｔhatthｅclassｓｔａｒted1houｒlate,aｎdｔhelunchthatｗasｓｅｒvｅｄ，wａscold.Iamsuｒeyouｃａｎunderstanｄｍｙｄｉsaｐpointmｅnt.Ｉwouｌｄthｅreforebeglaｄｉfyoucoｕldinvesｔigateｔhiｓmatteｒ.Ilookｆoｒwａｒdtoheａrｉngfromyｏu.Yourssinceｒｅly,LisaKostｅvskaCａbinAｔｔendaｎt索赔:ｃｏmpeｎｓatｅ,indｅmniｆy,rｅｆund,ａｐologise投诉信范文：DearＳｉrorＭaｄａｍIａｍｗriｔingtocｏmplainａｂoutyoｕrＴouｒ5210toMexicｏon15Juｎe.Ｔheqｕalityｏftheｆｏodinｔhehｏteｌswaｓteｒrｉｂleａnｄevｅrybｏdｙinouｒｇroｕpwaｓsicｋmｏｓｔofｔhetiｍe.Ｉwouldｌiｋeｔｏremｉndyoｕofｔｈｅfacｔtｈatyoｕraｄvertisemeｎtｓａiｄ“sｕperiorｈotｅｌsandfaｎｔａsｔｉcfoｏｄallｔｈｅwaｙ”．Wemｕstiｎｓｉst,thｅrefoｒe,thaｔyoｕｒefunｄatleaｓt10%ofouｒmoｎeyaｓｃoｍｐensatｉoｎ．Ifwｅｄonotreceiveadeｑuaｔeｃompensationwithin7dａys，wewｉｌlbeｆorcedtowｒｉtetotｈeｌoｃalnｅｗspａpeｒ.Ｙouｒsｆaiｔhfuｌly比较强烈投诉抗议信:ＤearＳｉｒoｒMadamIａｍwriｔiｎgaｂｏｕttheｈeaｔinguniｔyouiｎstａｌleｄｆoruson15Mａrｃhlaｓｔyeａr.Uｎfortｕｎatｅly,tｈeheatinｇｓｙstemeｘｐｌｏdeｄoｎ１２Januaｒytｈisｙｅar,anｄblｅwalargeholeintheｒｏof,ｔhusresuｌtｉnginaｌargedamagetｏbothourwoｒｋsｈｏｐanｄstoｃks．Iｓｈｏuldlｉｋetoremiｎdｙouthatwewrotetoｙoｕon9ｔhDｅcembeｒｌastyｅarｂeｃauseiｔｗasmaｋingａstｒaｎｇenoise,butyouｄidnoｔgｉveｕsａｒeｐly.Ｗｅmuｓtinｓisｔ,thereｆorｅ,ｔhatyouｒeplａｃｅthehｅaｔingsyｓtemｉmmedｉａtｅlｙanｄpaｙforourdamagewｏｒthUS＄4０0,00０.Yｏuｒfaithfully道歉信结构:表达歉意解释因素解决意见再次道歉LetteｒｓｏｆapoｌoｇyIamwriｔiｎｇtoapoloｇｉsefｏr／abｏuｔＴhiswａsｄuｅto…Uｎfortunａｔeｌｙ,wehａvebｅeｎunableto…Iａｍsorryforanyiｎconveniｅncetｈishａscａuseｄ．Ｉcａｎassｕreyouthatweｗiｌl…例题Yoｕarethｅsｅcｒeｔaryinaｃompａnｙｗhｉchmakeｓｐlasticｔablewaｒe．Youｒbosshasleｆtｔhelettｅrbeloｗforｙoｕtoanｓwｅr.Wｒｉteaｌettｅrof12０－1４０wordｓtoMs,Jeromｅ,explaiｎｉngｔhereａsonｆortｈｅdamagｅｄgooｄs.Ｕｓｅtheｉｎｆorｍaｔｉoninheｒlettｅrandｔhenotesfｒomyourboss．Donｏtiｎcｌｕdeａddｒesｓes.WｒiteonｙoｕrAnswｅrSｈeet.Chris:plｅasｅｗritｅbacｋtoMｓJerｅmeｗiｔhreｇrets,etc.Wｅmustn’tloｓｅtｈiscｕstomｅrＴhａｎｋs-Hugh.QUALITYCAFETＥRIASＩNＣ.NEWROADMELBOURNＥ6Ｏｃtober199７ThｅＭanageｒPlasｔiｃ–A–PlｅntｙCo.GｏuｇhIndusｔrialEsｔateMelｂourneDeａrSirorMaｄamPLASTICTABLEＷARE-Productnoｓ.0821(ｆorks）and7２３４(ｂoｗls)Wｅｈaｖeusedyｏuｒcompａｎyaｓａsｕｐｐlierｔoｏｕrresｔaurａnｔsｆoｒsｅveｒalyears，anduntilrecｅntlytheｑuaｌｉｔyｏｆyoｕrprｏｄｕctsｈａsａｌwaysbeｅngood.Ｈowｅveｒ,on2Ｓｅｐｔemｂerthisｙeａr,wetookｄeliveryｏfsomｅplasticｔablｅｗarｅwhｉｃhｗａsofeｘｔrｅmelypooｒquaｌiｔy.Manyoｆthebowlsｗereｃhiｐpｅdandseｖｅraｌoftｈeforkswｅrebrｏｋen.Wecanｎotｕseｔheｍinｏuｒcafeｔｅｒiaｓ.Ｉdoｈopeｔhatsucｈａｄeliｖｅryｗｉｌlnotbｅrｅpeａteｄ,aｎｄthatyoｕｒｓuppliestousinthｅfuｔｕｒewｉｌｌagaｉnbｅｏfhighqｕalｉty.If,however，werｅceiveaｎｙfurtherfaultyplａsticｔａbｌewareｆromyｏu,wewillbeobligedtｏfinｄａnoｔｈersuppｌiertoproｖideuswｉtｈｇoｏｄsｗhiｃhmeｅtourｏwｎhｉｇhｓtandardｓＩamsｕreyouwｉｌlbｅａbletoｐroviｄｅusｗithasatｉsfactorｙexplａnation．Ｙｏuｒsfaithfulｌｙ,ＡnｎJｅreｍｅResｔaurantsDirector范文:ＤearMsJｅｒemy,Thaｎkyouforｙｏuｒleｔtｅrof6Ocｔober.Ａfteｒsｕpｐlyinｇｙourrestaurantｓｆor５years,Iwasextｒemｅlysoｒryｔoｈearthａtｔｈeｂatchofbｏwlsaｎdｆorｋsｗhicｈyｏuｒeceiｖｅdoｎ2Sepｔembｅrwasnｏtofusuaｌqｕaｌiｔy.Aftercａrefulinvesｔigatioｎ，ｗefoｕndthaｔthｅｃaｕseｏｆｔheｐrｏｂlｅｍwａsafaultyｐackingmaｃｈine．Ithasnｏwbeenrepaiｒｅd.Icaｎｐｒomｉseyoutｈａtthistyｐｅofproblemwiｌｌｎｏthappｅｎａｇain．Ａccordｉngｔoｔｈｅsalescontracｔbetweeｎuｓ,wewill,ofcoｕrse,replａceyｏｕrfaｕltyｄeliｖeryfｒeeofchａｒgｅ.Iwoｕｌdlikeｔｏofferoｕrａpologｉeｓｏnｃeaｇａinaｎdｔhaｎkyoubeinｇａnexcelleｎtcusｔoｍer.Ｙｏurssincｅrｅly,例题ＹouwoｒkinｔheSaｌeｓDｅｐａｒtmｅnｔofａninter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