商务英语写作 第7次课

Lecture8Review:

FurtherinformationandstockRulesforwritinge-mails/lettersconcernfurtherinformationandstockClearlyindicatethatthise-mail/letteristhereplyofwhichpreviouscontact.IndicateyourpurposedirectlyandbrieflyYou-orientedwritingPoliteattitudePatternsandSubstitutions1.Wereceivedthefurnitureyoumailedingoodcondition.我们收到了你公司寄来的家具,完好无损。PatternsandSubstitutions2.WhenMr.ChencallsIwillinformhimofyourmessageandgetbacktoyouimmediately.陈先生一来电话我将转告他你的来电,并马上告知你他的回复。PatternsandSubstitutions

3.

Ifyouhaveanyfurtherquestions,pleaseletusknowwithinthenext15days.

如果还有其他问题请于15日内提出。PatternsandSubstitutions4.我们可以接受你所要求的推迟到四月末再交付学费。WecouldacceptyourrequesttodelaypaymentuntiltheendofApril.PatternsandSubstitutions5.请来函告知情况如何？Wouldyoupleaseletusknowbye-mailwhatthestatusis?(averyusefulsentence)PatternsandSubstitutions6.鉴于第105号订单非常紧急,请于4月10日前送到我们的在沈阳的工厂。SinceNo.105isaveryrushorder,socouldyoupleasedelivertheproducttoourShenyangfactorybyApril10.Unit2Routinebusinessdocuments常规商务文书Appointments预约函Stepsforanappointment1.Askforanappointmentandexplainyourreasons;2.Giveasuggestionabouttheexacttimeandplaceforthemeeting.Totakeinitiative,youmaysuggestandgiveoptionsforyouraddresseetochoose.Alsoyouneedtoasktheaddresseewhetherhimorherareconvenient.3.Requestforaconfirmationbye-mail.StepsfortherepliesAccepttheappointment1.indicatethatyoureceivedthee-mail;2.accepttomeetwiththeaddressee;3.repeatorchoosetheconvenientdate,timeandplaceforthemeeting.4.expressthefeelingofeagernessinmetingwiththeaddressee.StepsfortherepliesRefusetotaketheappointment1.indicatethatyoureceivedthee-mail;2.refusetomeetwiththeaddressee;3.provideacceptablereasons4.saysorryMakeachangetotheappointmentIfyouneedtochangethedate,timeorplaceofthemeeting,youneedtogiveacceptablereasonsfirstthensaysorry.Samplee-mailDearMr.Smith,IamscheduledtovisittheU.S.onbusinessattheendofthismonth,andwishtocallonyouatyourofficeonthatoccasion.（解释原因）IwillbearrivinginWashingtononoraroundAugust20andstayingthereforaboutaweek.WouldyoupleasearrangetomeetwithmeeitheronAugust22or23,

whicheverisconvenientforyou.Samplee-mailpage2Ifneitherisconvenient,couldyoupleasesuggestanalternativedatebyreturne-mail.（建议约会时间地点并请对方回复）IamlookingforwardtomeetingyouinWashingtonsoon!（期待会面的心情）Sincerelyyours,LiLeiSamplee-mail2Subject:Urgent-NeedtochangeappointmentDearMr.Zhang,Thankyouforarrangingourappointmenttovisityouchina’sfactoryonAugust2.Unfortunately,duetoanunexpectedmatterthatrequiresmypersonalattention,couldyoupleasechangethedatetoAugust3?Samplee-mailpage2I’mawfullysorryforthislast-minuterequest,buthopeyouwillbeabletomeetwithmeonAugust3ataround10:00am.Ifyouarenotavailable,willyoupleaseletmeknowbye-mailassoonasyoucan?Hopethiswillnotcauseyoutoomuchinconvenience.Bestregards,SentencetranslationWouldyoupleasearrangetomeetwithmeinyourofficeeitheronAugust22or23?Wouldthisbeconvenientforyou?Ifneitherisconvenient,couldyoupleasesuggestanalternativedatebyreturne-mail.感谢您安排我们于10月31日参观您公司在沈阳的工厂。因有突发事件必须亲自处理，在此不得不恳请你将日期改至8月3日，实在抱歉。在最后一刻才提出这个要求，实在抱歉。希望这不会带给您太大的麻烦。PatternsandSubstitutions1.WouldyoupleasearrangetomeetwithmeinyourofficeeitheronAugust22or23?您是否能够安排与我于８月２２日或２３日在您办公室会面PatternsandSubstitutions2.Wouldthisbeconvenientforyou?这样您是否方便?PatternsandSubstitutions3.Ifneitherisconvenient,couldyoupleasesuggestanalternativedatebyreturne-mail.假如这两天都不行,请以电子邮件回复并告知其他日期。PatternsandSubstitutions4.感谢您安排我们于10月31日参观您公司在沈阳的工厂。(Usefulopeningsentenceforchangingappointments)Thankyouforarrangingourappointmenttovisityouchina’sfactoryonAugust2.PatternsandSubstitutions5.因有突发事件必须亲自处理，在此不得不恳请你将日期改至8月3日，实在抱歉。（解释原因常用句式，可避免谈及具体情况）Duetoanunexpectedmatterthatrequiresmypersonalattention,couldyoupleasechangethedatetoAugust3?PatternsandSubstitutions6.在最后一刻才提出这个要求，实在抱歉。I’mawfullysorryforthislast-minuterequest.PatternsandSubstitutions7.希望这不会带给您太大的麻烦。(变更预约常用结语句)Hopethiswillnotcauseyoutoomuchinconvenience.Practicalwriting主题：预约会面康先生在过去两周曾多次来电,您曾试着回电但均未成功.请您撰写一封电邮回复康先生关于希望在7月20日或21日见面的留言.表示可以在21日早晨约见,问对方意见。如果没有问题则21日早11点见。SampleversionDearMr.Kang:Thankyouforyourcallsoverthelasttwoweeks.Itriedcallingbackafewtimesbutwithoutsuccess.IunderstandfromyourmessagethatyouwouldliketomeetmeeitheronJuly20or21.Sampleversionp