施耐德供应商流程复习进程

SchneiderSupplierManagementSAMSQMSPM第一页，共45页。SupplierApprovalModule(SAM)SSQMProcessforEvaluatingSuppliers第二页，共45页。SAM:ProcessFlowRequestinSSRM!!!RecordinSSRM(VENUS)!RecordinSSRM(VENUS)!RecordinSSRM(VENUS)!Technological&designaudits第三页，共45页。

SSRM,SchneiderSupplierRelationshipManagement第四页，共45页。

SAM:SupplierAssessmentSupplierAssessmentQuestionnaireIdentifygeneralstrengths&weaknessesCommoditybasedEachlocationrequiresanewevaluationIdentifiedexperimentedpurchasingassessorsdesignedbythecommoditymanagertodoandcompleteAfterphysicalvisitatsupplierScoringbasedon‘

ObjectiveEvidence

’SpecificIF->THENscoringRecommendedornot!第五页，共45页。GlobalCompact

Sustainable

Development第六页，共45页。GlobalCompact第七页，共45页。GlobalCompact:

Global

CompactChart第八页，共45页。GlobalCompactisachartsignedbythecompaniesengagingthemtorespect10principlesGlobalCompact第九页，共45页。

SAM:FunctionalAuditsDetailedanalysisofsupplierMandatoryforquality&supplychainMadebycertifiedauditors(experience+training)ObjectiveDetermineifsupplierhastheabilitytomeetourneedsIdentifyfunctionalstrengths&weaknessesIdentifyimprovementareasIdentifyGeneralCapabilityLevelAdditionalauditsifneededTechnological,design…QualityLogistic第十页，共45页。

SAM:TeamDecision“DoesSupplierhaveabilitytomeetourneeds?”AllfunctionsmustagreeEachhas«

Veto

»authorityNot«

Consensus

»votingIf“Approved”-TeamapprovesIf“Rejected”-TeamrejectsIf“ConditionalApproved”-ImprovementplanisrequiredIf“ConditionalRejected”-Improvementplanand2ndauditarerequired第十一页，共45页。Green绿色Yellow黄色(huángsè)Orange橙色Red红色DecisionforSAMcolor(Quality)

SAM审核颜色(yánsè)确定(质量)Green:0reject,0condition,TotalScore>=18Original:≤2rejects,≤4conditions

TotalScore>=10Red:≥3rejects,≥5conditionsTotalScore<10Yellow:0reject,≤2conditions

TotalScore>=15SAM第十二页，共45页。SAMDecisionofSAMaudit

Redsupplier:NotstartorstopbusinessOrangesupplier:notstartornonewbusinessgiven,improvementwithin6months.Yellowsupplier:Withinoneyear,mustmovetoGreen.IfnotmovetoorangeGreensupplier:Keysupplierarereviewedonceper1-2years(normally)第十三页，共45页。CommodityManagertodecideIf“NO”-theprocessisstoppedIf“YES”:=S=tolistallweak/improvementpoints(Requestforactionplan)SuppliertofillintheactionstoRAP=S=toReview&ApprovetheRAPSuppliertoimplementtheRAPSAM:DecisiontoImprove第十四页，共45页。

SAM:ImprovementPlanMustbeshortterm(upto1year)SchneidermustverifyimprovementsAtSupplierlocationSuppliermustimproveOrlose“Conditional”ratingImprovementplanisdocumentedinSSRM(tobeimplemented)AfullauditisnecessarytoremoveCONDITIONALREJECTEDstatus第十五页，共45页。

SAM:SupplierApprovalResultsstoredelectronicallyinSSRMDatabaseSupplierAssessmentQuality&SupplyChainAuditsOtherAudits(ifany)ImprovementPlans(tobeimplemented)Resultsavailableacrossall=S=Approval->

Supplierhasbeenevaluated,andshouldhavecapabilitytomeetourneeds(Foraspecificlocation/commodity)第十六页，共45页。SAM第十七页，共45页。SupplierQualificationModule(SQM)SSQMProcessforEvaluatingGoods&ServicesfromSuppliers第十八页，共45页。TheSQMQualificationTeammustinclude(ataminimum):Engineering(ProductResponsible)QualityPurchasingManufacturing(LogisticsorIndustrial)AdditionalactorsfortheQualificationTeammayinclude:AdvancedManufacturingSupplyChainAdvancedQualityMarketingSafety,Health&EnvironmentalCorporateQuality

SQM-KeyPoints:第十九页，共45页。ProjectIntroduction:Descriptionofproject/activityInformationsharingRoughScheduleStartofPPEPFormThisisthefirststepintheSQMprocess->Whentherequestisinitiatedtoqualifyagoodfromasupplier.Atthisstep,theQualificationTeammeetstogethertodiscusstherequestMeetingorconferencecallReviewgeneralcharacteristicsofthegoodComplexdesign?Newtool?Samematerial?Sameprocess?OutputofthisstepisanestimateforthequalificationrequirementsandscheduleSSQM:SQMProcessFlow第二十页，共45页。DetermineRequirements:AllFunctionalRequirementsMustConsider:ParttoSpecificationSupplierProcessCapabilityEnd-ProductFunctionalityInternalManufacturingProcessRecordRequirementsinPPEPFormThisisthesecondstepintheSQMprocess->ThedefinitionofthequalificationrequirementsAtthisstep,theQualificationTeamworksseperatelytodefineeachfunctionalrequirementsQualitydeterminescontrolplan,processFMEA,traceability,GaugeR&REngineeringdeterminescomponent&finishedproductfunctionaltestingManufacturingdeterminespre-productionbuildacceptancecriteriaetcTheQualificationTeamthenhasasecondmeetingtocombineallfunctionalrequirements,andlisttheserequirementsinthePPEPformSSQM:SQMProcessFlow第二十一页，共45页。SupplierReview:CommunicateRequirementstosupplierBeforesuppliermakessamplepartsAndbetter,beforequotationThisisthethirdstepintheSQMprocess->ReviewingthequalificationrequirementswiththesupplierItiscriticalthatthesupplierunderstandallofourfunctionalrequirementsBeforethesupplierfabricatessamples,orstartstodeveloptooling.Suppliermustknowourexpectationsbeforeanyinvestmentismade->tobecertainthatthegoodwillmeetourneedsThedeliverablesthatthesuppliermustcompletearedefinedatthismeetingFirstArticleInspectionReport,ControlPlan,etcThesuppliermustcommittoprovidingtheirdeliverablesSSQM:SQMProcessFlow第二十二页，共45页。CompleteActions:DOTHEWORK!ThisisthefourthstepintheSQMprocess->CompletingthequalificationrequirementsThisiswheretheSupplierandtheQualificationTeaminsurethatalloftherequirementsarecompleted,andsatisfytheacceptancecriteria.SSQM:SQMProcessFlow第二十三页，共45页。QualificationOK?:Question:AreallfunctionsOKwithsupply?All4‘

considerations

’utilized?Readyforproduction?ProductioncannotbeinitiateduntilaftertheentireQualificationTeamagreesthateachrequirementhasbeensatisfiedThisdoesnotimpactpre-production->pre-productionbuildsarenecessarytovalidateseveraloftherequirementsThisdoesrequirethatbeforeapartcanbeconsidered«

QUALIFIED

»thatalltherequirementshavebeen«

ACCEPTED

»bytheQualificationTeamSSQM:SQMProcessFlow第二十四页，共45页。PRODUCTION:DocumentresultsinPPEPformPlaceproductionordersRetaininformationincomponentqualityrecordsatplantsPPEPFormTestResults….ProductionsignalstheendoftheSQMprocessTheQualificationTeamisdisbanded,andthequalificationprojectisclosedTheQualityManagementSystemforafacilitydeterminesthequalityoversightforthegoodSSQM:SQMProcessFlow第二十五页，共45页。New

Part/ProductEvaluationPlan(PPEP)

SummarySheet

第二十六页，共45页。WhatisaPPEPform?Apurchasingprojecttooltoselectallthenecessarypartfunctionalrequirements,alltheactorsinordertoqualifyasupplyandaprocess.第二十七页，共45页。WhentoestablishaPPEP?Atthestartofanypurchasingproject,normallybeforethesupplierchoiceandbetterbeforethequotationstep.Don’t’forgettoreadtheSAMauditsbeforechoiceasupplier.第二十八页，共45页。Whatisapurchaseproject?AuseofaNewSupplierARawMaterialChangeASupplierProcessChange(eg:Cr6Cr3)ASupplierLocationChangeADesignChangeAnOutsourcing<->InsourcingADifferentSchneiderManufacturingLocationAPartNon-Conformancesimprovement(likecorrectiveaction)第二十九页，共45页。WhoestablishaPPEPform?Thequalificationteamincludingatleastthefollowingfunctionswithavetoright:Engineering(ProductResponsible)QualityPurchasingManufacturing(LogisticsorIndustrial)第三十页，共45页。WhoisresponsibletostartthePPEPprocess?TheprojectleaderWhoisresponsibleofthePPEPapplication?TheQualityDepartment.WhosignthethePPEP?Thesupplierbeforetostarttheprojectandthequalityresponsibleattheend.WhovalidatethePPEP?Thequalificationteam第三十一页，共45页。第三十二页，共45页。第三十三页，共45页。第三十四页，共45页。

LinksbetweenSSQMandPMP

Selectionofsuppliersin“technologysuppliermapping”Verificationplaninclude:listofallcomponentsthatshouldbesubmittedtoverification,+PPEPselectedoperationstobeperformedforeachcomponent,+qualityspecificationsFinalcheckofqualificationaspectsduring“suppliercontractreview”SupplyQualification

ModuleQualificationreportreportofPPEPselecteditems(couldincludecomponentapproval)SupplierApprovalModulenewprojectfocussedonpartscomponentverificationSupplierPerformanceModuleSuppliercontractreviewmethods&toolsSupplierperformanceevaluationresultsSSQMSchneiderSupplierQualityManagementS.SRMapprovedsuppliersSuppliersforNewProjectDevelopmentande.designlabelCriteriaE.designcriteriaincludedifneededRequestCriticalitylevel第三十五页，共45页。SupplierPerformanceModule(SPM)SSQMProcessforMonitoringPerformanceofSuppliers第三十六页，共45页。

SupplierPerformanceModuleTheSSQM-SPMSupplierevaluationprocessisacombinationofdailyandregularlyscheduledevents;Daily:Communication&resolutionofSupplierDelivery,QualityandCriticalIssuesbySupplierQualityEngineerandUpstreamFlowSupervisorMonthly:CompilemetricdataforKeySuppliersbySupplierLeaderandSupplierQualityManagementEngineerandSupplierSupplyChainManagementEngineerQuarterlyCommunicatemetricperformancevs.targettoKeySuppliersbySupplierLeadersYearlyAnnualreviewswithKeySuppliersoncurrentyearperformanceandfutureyearrequirementsbySupplierLeaderandMarketManager第三十七页，共45页。TodaygloballyallthesuppliersaremonitoredwiththeSPM.ButeachCountryaremorefocusonsomecategoriesofsuppliers,suchas;TheKey&ChallengersuppliersThemainactivesuppliersThemostimpactingsuppliers...Additionally,CorporatePurchasingandOperatingDivisionPurchasingalsohastheresponsibilitytomonitor“Global”SuppliersacrossSchneider.TheCountryorganizationsmustprovideperformancedatatoCorporatePurchasingforthese“Global”SuppliersDefinitionofSupplierstobeMonitored第三十八页，共45页。

SupplierPerformanceModuleThereare5minimumSupplierperformancemetricsrequiredbytheSupplierQualityPolicyandSSQM;Delivery DeliveryofProductvs.Lead-TimeQuality QualityofProductDeliveredProductivity AchievementofProductivityTargetsAdministrative ResponsetoSchneiderRequestsDevelopment CompletionofImprovementPlansButonly3areusedtoday第三十九页，共45页。TheExternalSupplierServiceRate(ESSR)

(Thequantityoforderlinesontime/thequantityoforderlinesexpectedinthesamemonth)*100(%)AftercommonacknowledgementbetweenthesupplierandSchneideronthedeliverydayoraccordingthestandardleadtime

(Nomorethan7days

beforeand

)noonedayafterOnlyformassproductionandexcludingprototypes,samples,pilotrun,…第四十页，共45页。TheDefectPartsperMillion(DPMe)FormulaandDefinitionDP1=(numberofdefectivesamples/totalnumberofsamplesinspected)*Totalnumberofpartsinthebatchorifasort,thetotalNCparts/totalquantityofthebatchx1000000DP2=numberofdefectiv