S04FireEmergencyPlan消防应急预案课件

1FLSMobileLearning

消防生命安全移动学习

S04FireEmergencyPlan

消防应急预案1FLSMobileLearning

消防生命安全移动学2FireEmergencyPlan

消防应急预案RequirementwasoutlinedinCorporatePolicyCE-F12要求概述于集团政策CE-F12….toestablishandmaintainFireEmergencyPlanintheHotels.

….制定及保持酒店消防应急预案2FireEmergencyPlan

消防应急预案Req3CodeofSafetyforFireEmergency

消防应急之安全守则Alwayssavelifefirst,whetheryourownorothers.永远把抢救生命放在首位，无论是对你自己或是别人

Ifstaffdiscoveredafire,raisethealarmfirstbeforeattemptingtoputitout

若员工发现火情，先报警后救火

Incaseoffire,DONOTUSETHELIFTS,usethestaircase.

火警时使用楼梯而不得使用电梯

Atalltimesstaffwillactinsuchamannerastominimizepanicsituations-PANICISAKILLER.无论何时员工必须时刻保持镇定以避免出现恐慌情况–恐慌可以致命

Alwaysstaylowwhentheareaissmokelogged.若在充满浓烟的区域

，应呆在低处。烟比火更易致命

3CodeofSafetyforFireEmerg4FireEmergencyPlan

消防应急预案KeyElements关键要素：EmergencyOrganization应急组织EmergencyProcedure应急程序

Drillsandtraining消防演习及培訓FireCommandCenter消防指挥中心

EmergencyEquipmentandProvisions

应急装备和设施

4FireEmergencyPlan

消防应急预案Key5EmergencyOrganization应急组织5EmergencyOrganization6EmergencyOrganization

应急组织EmergencyResponseTeam–ERT应急响应小组CrisisManagementTeam–CMT危机管理小组TelephoneOperator总机接线员

FireBrigade消防队FireWarden

消防管理员

6EmergencyOrganization

应急组织Em7EmergencyResponseTeam-ERT

应急响应小组ERTLeader应急响应小组组长:-DutyManagerormostseniorstaffmemberpresentattheincident

值班经理或意外现场的最高级员工Makedecisionforevacuation

作出撤离的决定7EmergencyResponseTeam-ERT82Teams2个小组:ERT1ERT第一小组Leadteam先遣队Investigatealarmfast

尽快进行火警调查ERT2ERT第二小组SupportTeam

后援队EquippedwithFireSafetyequipment

配备消防安全设备EmergencyResponseTeam-ERT

应急响应小组82Teams2个小组:EmergencyRespon9TelephoneOperator

总机接线员Purpose目的:

Sendmessagetoemergencyorganization

向应急组织发送火灾消息Responsetoguestenquiry回应客人查询9TelephoneOperator

总机接线员Purp10FireWarden

消防管理员Purpose目的:

Assistinfloorevacuation协助楼层疏散Assistparticularpersonwhoaredisable,children,pregnantwomanetc.协助特別的人士如伤残人士、儿童、孕妇等10FireWarden

消防管理员Purpose目的11FireCommandCenter

消防指挥中心

Establishthelocationeitheron位置的挑选可二选其一Securitycontrolroom保安监控室Telephoneoperatorroom总机接线员室FCCRequirement消防指挥中心要求:Readyaccessandegresstoincident在意外发生时易于进出和疏散Closetotelephones利于电话通讯Nocommunicationblindspot无通讯盲区

11FireCommandCenter

消防指挥中心E12EmergencyEquipmentandProvisions应急装备和设施12EmergencyEquipmentandProv13EmergencyEquipmentandProvisions应急装备和设施FCCandAlarmSystem

消防指挥中心及火灾报警系统

EnsureFCCresponsetimeandsystemfunctionality

确保消防指挥中心响应时间和系统运作MustputinAUTOmode,manualmodeisprohibited

必须设定为自动模式,严禁手动模式EmergencyCommunicationSystem

应急通信系统Testandensurethedevicesfunctionalitysuchaswalkie-talkie,UPSorfaxmachineetc 测试并确保如对讲机,不间断电源或传真机等设备的运作正常PublicAddressSystem公共广播系统Testandensurethesystemandspeakerfunctionality测试并确保系统和扬声器运作正常13EmergencyEquipmentandProv14ERTEquipment应急响应小组设备ERTBagandtrolley–Checktheprovision

应急包和手推车

-检查BreathingApparatus–Checktheapparatuscondition呼吸器-检查仪器状态FireExtinguisher–testandensureitsfunctionality灭火器-

测试并确保其运作Water水Checkwatersupplysource&watertankandensurethepumpingsystemfunctionality

检查供水源及水箱，并确保抽水系统运作EmergencyEquipmentandProvisions应急装备和设施14ERTEquipment应急响应小组设备Emerge156.ElevatorHoming电梯自动归位Testthelifthominginterfacingfunctionality

测试电梯自动归位的接口运作7.EmergencyLight,FlashlightandExitSign

应急灯、手电筒及出口指示牌TestandensurethebatteryandE.lightfunctionality电池测试和确保应急灯运作8.SmokeControlandFireCompartmentation

烟气控制及防火分隔

Testandensurethesmokeexhaust,staircasepressurizationsystemfunctionality

测试并确保排烟，楼梯加压系统的运作

Testandensurethefireshutterfunctionality

测试并确保防火卷帘的运作EmergencyEquipmentandProvisions应急装备和设施156.ElevatorHoming电梯自动归位Emer169.FireExits消防通道Checkthepushbaranddoorcondition

检查推杆和门之状态Preventanyobstruction防止任何堵塞10.AssemblyPoint集合点

Ensuretheassemblypointcanmeetbasisrequirement

确保集合点能符合需求

EmergencyVehicleAccess(EVA)紧急车辆通道PreventobstructionofEVAforfireengineentering

避免堵塞消防车进入EmergencyEquipmentandProvisions应急装备和设施169.FireExits消防通道Emergency17EmergencyProcedure应急程序17EmergencyProcedure18EmergencyProcedure应急程序FireAlarmActivation火警信号启动

FCCFireAlarmsignal/codeReceipt消防指挥中心收到火警信号/代码ERTEvaluationofEmergencySituation应急响应小組评估紧急情况IfRealFireCode2如确实火灾二級火警

Code1一级火警ERTExecuteEvacuationOrder应急响应小組执行疏散令FCCEvacuationAnnouncement消防指挥中心疏散广播Code3三級火警GatheringinAssemblyArea齐集于集合点ConfirmingtheBuildingisClear确认该楼宇已查清18EmergencyProcedure应急程序Fire19FireEmergencyCode

消防应急信号

Three(3)EmergencyCodes三种火灾信号:Code1一级火警Firealarmhasbeenraised;警报已经启动Actiontobetaken将采取的行动:

FireERTshouldproceedtothesceneforenquiry.

应急响应小组应赶往现场调查

19FireEmergencyCode

消防应急信号T20FireEmergencyCode

消防应急信号Code2二级火警Firediscoveredbystaff;员工发现火情;ERTconfirmofrealfireafterinvestigation应急响应小组调查后并确认真火;Manualcallpointwasactivated手动火灾报警器启动;Actiontobetaken将采取的行动:

ShouldreporttotheTelephoneOperator/SecurityControl

员工向总机接线员或保安部控制室报告火情20FireEmergencyCode

消防应急信号21FireEmergencyCode

消防应急信号Code3三級火警Potentialdangerhasbeendiscovered&peoplemustleaveimmediately;说明已确认潜在危险,人员必须马上撤离;Actiontobetaken将采取的行动:-

Evacuationmustbeordered

必须下达“疏散”命令

Continuouspublicannouncement 广播系统将连续地播出疏散通告

21FireEmergencyCode

消防应急信号22主要活动一级火警启动

30秒内在火警控制面板上对火警进行确认

（是/否）ERT发出一级火警信号(最长4分钟限时ERT进行调查)ERT携带适当的灭火器材赶赴火警现场调查是否真正起火?

（是/否）否:重置系統回正常模式(4分钟限时內重置系统)完成火警记录或火灾意外报告

是：ERT尝试扑救

在调查時限內成功扑灭火灾（是/否)否：ERT组长作根据实际情况決定启动二級或三級号2号或3号火警启动否是4分钟开始

否是否是22主要活动30秒内在火警控制面板上对火警进行确认

（是/MAJORACTIVITIESCODE1CODE1:

uponanyactivationofsmokedetector,heatdetector,Cleanagentsystem,kitchensuppressionsystem,etc.AcknowledgealarmontheFApanelwithin30second?

(Yes/No)SendCode1alertmessagetoERT

(max4mininvestigationtimestarts)ERTProceedtothesceneandinvestigatewithappropriatefirefightingequipmentIsitaRealFire?

(Yes/No)IfNo:Resetthesystembacktonormal

within4minafterCode1activatedPreparefirealarmlogorfireincidentreport.IfYes:ERTattempttoputoutthefireManagetoputupthefire?

(Yes/No)IfNo:

ERTleadertomakedecisiontoraiseCODE2orCODE3basedonactualsituation.CODE2orCODE3ActivatedNoYes4minsstartsNoYesNoYesMAJORACTIVITIESCODE1:upona24FireAlarmisactivatedby

火警信号启动来源于

:Smokedetectororheatdetector

烟感或温感的启动Interfacesystems,e.g.firepump,flowswitchetc.

联动系统，如消防泵、水流开关等的启动Kitchensuppressionsystem

厨房灭火系统的启动Cleanagentsystem

清洁灭火剂系统的启动Code1Summary一级火警总结24FireAlarmisactivatedbyC25FireCommandCenter(FCC)

消防指挥中心

Mustacknowledgethefirealarmin30seconduponactivation

在火警启动后的30秒内必须完成确认

InitiateCode1启动一级火警

EvaluationofEmergencySituation

评估紧急情况ERTleaderassesstheseriousnessofthesituationwithin4min.

应急响应小组组长在4分钟内评估局势的严重性Ifthereisa“RealFire”,initiateCode2orCode3

如果发生“真火”，启动二级或三级火警Code1Summary一级火警总结25FireCommandCenter(FCC)消防26主要活动二级火警ERT组长将一级火警信息提升至二级火警信息ERT继续对火灾进行扑救5分钟开始否是二级火警启动:发现火情的人员必须立即启动最近的手动火灾报警器或向总机接綫员报警

向ERT及包括CMT在内的所有员工发出二级火警信息。通知消防队。按照SOP回覆客人的询问消防管理员协助进行局部疏散。向FCC汇报疏散情况ERT携帶适当的灭火器材赶赴现场灭火启动CMT,CMT成员前往FCC或指挥中心并与ERT組长保持通讯火势已受控制

（是/否）是

:重置系统回正常模式完成火灾意外報告三級火警信号已启动及下达全体疏散指令26主要活动ERT组长将一级火警信息提升至二级火警信息ERMAJORACTIVITIESCODE2CODE2raisedfromCODE1byERTLeaderERTcontinuetofightthefire.5minsstartsNoYesCODE2raiseddirectlyfrom:manualbreakglassactivationortelephonereportingSendCode2toallstaffincl.

ERT&CMT.ReporttoFiredept.

RespondtoguestenquiryERTproceedtothesceneandinvestigatewithappropriatefirefightingequipmentFirewardensfacilitatethepartialevacuation.ReporttoFCCtheevacuationstatus.CMTactivated:proceedtoFCCorcommandpostandcommunicatewithERTleaderFireundercontrol?

(Yes/No)IfYes:Resetthesystembacktonormal

within5minafterCode2activatedPreparefirealarmlogorfireincidentreport.CODE3activated&fullevacuationdeclaredMAJORACTIVITIESCODE2raised28Code2raisedfromCode1byERTleader

应急响应小组组长将一级火警信号提升至二级火警信号Actiontobetaken将采取的行动:-SendCode2toallstaffincludingERT&CMTandreporttoFireDepartment;

发送二级火警信号予所有员工,包括应急响应小组,危机管理小组和报告消防队;Partialevacuationmayberequired

也许需要局部疏散;ERTtrytofightthefireorrescuepeopleifsituationisadequate

如果情况容许,应急响应小组可尝试救火或救人Code2Summary二级火警总结28Code2raisedfromCode1by29主要活动三级火警三級火警信息启动:由火警一级或二级提升

在必要时下达全体疏散指令,通知CMT,FCC,保安部操作员及总机接线员

向ERT及包括CMT在內的所有员工发出三級火警信息,通知消防队。按照SOP回覆客人的询问

消防管理员协助进行全体疏散,在自己疏散前向FCC汇报疏散情况ERT撤离并在消防队到达后向他们汇报情况

CMT接管指挥权并按照危机管理程序应变29主要活动三級火警信息启动:由火警一级或二级提升在必要时MAJORACTIVITIESCODE3CODE3activated:

canberaisedfromCODE1orCODE2Declarefullevacuation.InformCMT,FCC,SecurityOperatorandTelephoneOperatorSendCode3

toallstaffincl.

ERT&CMT.ReporttoFiredept.

RespondtoguestenquiryFirewardensfacilitatethefullevacuation.ReporttoFCCtheevacuationstatus.ERTEvacuateandreporttoFiremanaftertheirarrival.CMTtakeoverthecommandandrespondaccordingtotheCrisisManagementProcedures.MAJORACTIVITIESCODE3activat31Wheresituationisdanger,ERTmustleaveimmediately

应急响应小組必须立即离开危险位置InitiateCode3forfullevacuation

启动三級火警进行全体疏散

Actiontobetaken将采取的行动:-Notify“CrisisManagementTeam”

通知“危机管理小组”;Broadcasttheevacuationannouncement

广播“疏散”命令;Firewardenassistoccupanttoescape

消防管理员协助客人逃生;ERTreporttoFireDepartmentupontheirarrival

应急响应小组于消防队抵达之后进行报告

Code3Summary三级火警总结31Wheresituationisdanger,E32Allescapedoccupantgatherintheassemblyarea

所有撤离人员聚集在集合点Countingtheoccupantnumber

点算人数ConfirmingtheBuildingisClearby“Sweep”and“Roll-call”system

经“点名”

确认建筑物內已查清DismissuntilFireDepartmentconfirmation

直至消防队确认才解散AssemblyArea&ClearBuilding集合点及查清建筑物32Allescapedoccupantgather33FireDrills消防演习

33FireDrills34FireDrills消防演习

RequirementwasoutlinedinCorporatePolicyCE-F14要求概述于集团政策编号CE-F14….toconductregularfiredrillsasbelow:…酒店必须举行以下所概述的消防演习:-3TypesofFireDrill三种消防演习:-Type1-RandomFireDrill

第一类-随机消防演习Type2-FireSystemDrill

第二类–消防系统演习Type3-EvacuationDrill

第三类–疏散演习

34FireDrills消防演习Requirement35Type1-RandomFireDrill第一类-随机消防演习Practice演练内容： ERTResponsetofirealarm(Code1)

应急响应小組对火警的响应(一级火警信号)Peopleinvolved参与人员:

FLSM消防生命安全经理

ERT应急响应小組

SecurityControl保安控制室

TelephoneOperator

总机接线员Frequency演习频率：

Monthly-onceforeachshift每月-每轮班各一次Recordtobeanalyzedandkeptforoneyear

对相关记录须进行分析并保存一年FireDrills消防演习

35Type1-RandomFireDrill第36Type2-FireSystemDrill第二类–消防系统演习Practice演练内容：

Responsetofirealarmanddiscovery

火警的响应以及火情的发现(二级火警信号）Peopleinvolved参与人员:

FLSM消防生命安全经理

ERT,SecurityControl应急响应小組,保安控制室

TelephoneOperator总机接线员 CrisisManagementTeam危机管理小组 DirectorofSecurity保安部总监 OtherstaffasoutlinedinCode2proceduresoffire

二級火警程序中所提到的其他员工AffectonGuest宾客影响程度:

Audio/visualsignalsfromspeakersandalarmbells

广播及警铃会发出声音/可视信号Evacuationisnotrequired这类演习不要求进行人员的疏散

FireDrills消防演习

36Type2-FireSystemDrill第37Type2-FireSystemDrill(Cont)第二类–消防系统习(继续):Frequency演习频率:

MinimumQuarterly至少每季度一次LocalFireAuthoritiescanbeinvitedtoactasadvisersand/orobservers

可邀请当地的消防部门作为指导员或观察员参与演习Recordstobeanalyzedandimprovementsincorporatedforfuturetests

应对相关记录进行分析并在以后的演习中落实改善措施Recordstobekeptfor2years

有关记录须保存2年

FireDrills消防演习37Type2-FireSystemDrill(38Type3-FireSystemDrill第三类–疏散演习Practice演练内容

:

在三級火警信号启动时的消防应急响应以及疏散程序。Peopleinvolved参与人员:

FLSM&ERT消防生命安全经理,应急响应小組,

SecurityControl

保安控制室

TelephoneOperator

总机接线员

CrisisManagementTeam

危机管理小组

DirectorofSecurity

保安部总监

OtherstaffasoutlinedinCode3proceduresoffice

在三級火警程序中所提到的其他员工

FireDrills消防演习38Type3-FireSystemDrill第39Type3-FireSystemDrill(Cont)第三类–疏散演习(继续):

AffectonGuest宾客影响程度:

Audio/visualsignalsfromspeakersandalarmbells

广播及警铃会发出声音/可视信号

Liftservices,andAir-conditioningservices;

电梯服务,空调服务受影响Frequency演习频率：

minimumSemi-annually至少半年一次Hotelperformancetobeanalyzedandimprovementstobemade.

应對酒店疏散演习的表现进行分析并落实改善措施Recordstobekeptforaminimumof2years

相关记录须保存至少2年

FireDrills消防演习39Type3-FireSystemDrill(40ERTTraining应急响应小组的培训

40ERTTraining41Responsibility职责：FLSMandappointedERTLeader消防生命安全经理以及所委任的应急响应小组组长

ERTstaffmustbetrainedtoresponsetoincipientfires

应急响应小组组员必须接受培训，并要求能在火灾的初期作出响应

ERTTraining应急响应小组培训41Responsibility职责：ERTTrain42TrainingRequirement培训需求:AllnewERTmembershouldreceive24hourstraining

所有的应急响应小组组员必须接受至少24个小时的培训ERTrefresherofatleast8hoursperyear应急响应小组每年至少需要8个小时的复习训练

ERTTraining应急响应小组培训42TrainingRequirement培训需求:ER43TrainingContent培训内容:FireFighting灭火训练UseofSelfContainedBreathingApparatus(SCBA)

自给式呼吸器的使用

LocalFireAuthority2-3daysfiresafetytrainingprograms

到当地的消防部门参加2-3天的消防安全培训课程WorkingknowledgeoftheHotellayout,firehazards,FLSsystemandoperationsviahoteltour

必须拥有酒店布局、消防隐患、消防生命安全系统及操作等的工作知识ERTTraining

应急响应小组培训43TrainingContent培训内容:ERTTr44Whatisthechallengeswhenorganizingfiredrill?

在组织消防演习时遇到什么困难呢?Whatarethefactorstobeconsideredwhenestablishingfiredrills?制定防火演习时需要考虑的因素有哪些呢?小组讨论44Whatisthechallengeswhen45Questions……..提问…….45Questions……..提问…….46FLSMobileLearning

消防生命安全移动学习

S04FireEmergencyPlan

消防应急预案1FLSMobileLearning

消防生命安全移动学47FireEmergencyPlan

消防应急预案RequirementwasoutlinedinCorporatePolicyCE-F12要求概述于集团政策CE-F12….toestablishandmaintainFireEmergencyPlanintheHotels.

….制定及保持酒店消防应急预案2FireEmergencyPlan

消防应急预案Req48CodeofSafetyforFireEmergency

消防应急之安全守则Alwayssavelifefirst,whetheryourownorothers.永远把抢救生命放在首位，无论是对你自己或是别人

Ifstaffdiscoveredafire,raisethealarmfirstbeforeattemptingtoputitout

若员工发现火情，先报警后救火

Incaseoffire,DONOTUSETHELIFTS,usethestaircase.

火警时使用楼梯而不得使用电梯

Atalltimesstaffwillactinsuchamannerastominimizepanicsituations-PANICISAKILLER.无论何时员工必须时刻保持镇定以避免出现恐慌情况–恐慌可以致命

Alwaysstaylowwhentheareaissmokelogged.若在充满浓烟的区域

，应呆在低处。烟比火更易致命

3CodeofSafetyforFireEmerg49FireEmergencyPlan

消防应急预案KeyElements关键要素：EmergencyOrganization应急组织EmergencyProcedure应急程序

Drillsandtraining消防演习及培訓FireCommandCenter消防指挥中心

EmergencyEquipmentandProvisions

应急装备和设施

4FireEmergencyPlan

消防应急预案Key50EmergencyOrganization应急组织5EmergencyOrganization51EmergencyOrganization

应急组织EmergencyResponseTeam–ERT应急响应小组CrisisManagementTeam–CMT危机管理小组TelephoneOperator总机接线员

FireBrigade消防队FireWarden

消防管理员

6EmergencyOrganization

应急组织Em52EmergencyResponseTeam-ERT

应急响应小组ERTLeader应急响应小组组长:-DutyManagerormostseniorstaffmemberpresentattheincident

值班经理或意外现场的最高级员工Makedecisionforevacuation

作出撤离的决定7EmergencyResponseTeam-ERT532Teams2个小组:ERT1ERT第一小组Leadteam先遣队Investigatealarmfast

尽快进行火警调查ERT2ERT第二小组SupportTeam

后援队EquippedwithFireSafetyequipment

配备消防安全设备EmergencyResponseTeam-ERT

应急响应小组82Teams2个小组:EmergencyRespon54TelephoneOperator

总机接线员Purpose目的:

Sendmessagetoemergencyorganization

向应急组织发送火灾消息Responsetoguestenquiry回应客人查询9TelephoneOperator

总机接线员Purp55FireWarden

消防管理员Purpose目的:

Assistinfloorevacuation协助楼层疏散Assistparticularpersonwhoaredisable,children,pregnantwomanetc.协助特別的人士如伤残人士、儿童、孕妇等10FireWarden

消防管理员Purpose目的56FireCommandCenter

消防指挥中心

Establishthelocationeitheron位置的挑选可二选其一Securitycontrolroom保安监控室Telephoneoperatorroom总机接线员室FCCRequirement消防指挥中心要求:Readyaccessandegresstoincident在意外发生时易于进出和疏散Closetotelephones利于电话通讯Nocommunicationblindspot无通讯盲区

11FireCommandCenter

消防指挥中心E57EmergencyEquipmentandProvisions应急装备和设施12EmergencyEquipmentandProv58EmergencyEquipmentandProvisions应急装备和设施FCCandAlarmSystem

消防指挥中心及火灾报警系统

EnsureFCCresponsetimeandsystemfunctionality

确保消防指挥中心响应时间和系统运作MustputinAUTOmode,manualmodeisprohibited

必须设定为自动模式,严禁手动模式EmergencyCommunicationSystem

应急通信系统Testandensurethedevicesfunctionalitysuchaswalkie-talkie,UPSorfaxmachineetc 测试并确保如对讲机,不间断电源或传真机等设备的运作正常PublicAddressSystem公共广播系统Testandensurethesystemandspeakerfunctionality测试并确保系统和扬声器运作正常13EmergencyEquipmentandProv59ERTEquipment应急响应小组设备ERTBagandtrolley–Checktheprovision

应急包和手推车

-检查BreathingApparatus–Checktheapparatuscondition呼吸器-检查仪器状态FireExtinguisher–testandensureitsfunctionality灭火器-

测试并确保其运作Water水Checkwatersupplysource&watertankandensurethepumpingsystemfunctionality

检查供水源及水箱，并确保抽水系统运作EmergencyEquipmentandProvisions应急装备和设施14ERTEquipment应急响应小组设备Emerge606.ElevatorHoming电梯自动归位Testthelifthominginterfacingfunctionality

测试电梯自动归位的接口运作7.EmergencyLight,FlashlightandExitSign

应急灯、手电筒及出口指示牌TestandensurethebatteryandE.lightfunctionality电池测试和确保应急灯运作8.SmokeControlandFireCompartmentation

烟气控制及防火分隔

Testandensurethesmokeexhaust,staircasepressurizationsystemfunctionality

测试并确保排烟，楼梯加压系统的运作

Testandensurethefireshutterfunctionality

测试并确保防火卷帘的运作EmergencyEquipmentandProvisions应急装备和设施156.ElevatorHoming电梯自动归位Emer619.FireExits消防通道Checkthepushbaranddoorcondition

检查推杆和门之状态Preventanyobstruction防止任何堵塞10.AssemblyPoint集合点

Ensuretheassemblypointcanmeetbasisrequirement

确保集合点能符合需求

EmergencyVehicleAccess(EVA)紧急车辆通道PreventobstructionofEVAforfireengineentering

避免堵塞消防车进入EmergencyEquipmentandProvisions应急装备和设施169.FireExits消防通道Emergency62EmergencyProcedure应急程序17EmergencyProcedure63EmergencyProcedure应急程序FireAlarmActivation火警信号启动

FCCFireAlarmsignal/codeReceipt消防指挥中心收到火警信号/代码ERTEvaluationofEmergencySituation应急响应小組评估紧急情况IfRealFireCode2如确实火灾二級火警

Code1一级火警ERTExecuteEvacuationOrder应急响应小組执行疏散令FCCEvacuationAnnouncement消防指挥中心疏散广播Code3三級火警GatheringinAssemblyArea齐集于集合点ConfirmingtheBuildingisClear确认该楼宇已查清18EmergencyProcedure应急程序Fire64FireEmergencyCode

消防应急信号

Three(3)EmergencyCodes三种火灾信号:Code1一级火警Firealarmhasbeenraised;警报已经启动Actiontobetaken将采取的行动:

FireERTshouldproceedtothesceneforenquiry.

应急响应小组应赶往现场调查

19FireEmergencyCode

消防应急信号T65FireEmergencyCode

消防应急信号Code2二级火警Firediscoveredbystaff;员工发现火情;ERTconfirmofrealfireafterinvestigation应急响应小组调查后并确认真火;Manualcallpointwasactivated手动火灾报警器启动;Actiontobetaken将采取的行动:

ShouldreporttotheTelephoneOperator/SecurityControl

员工向总机接线员或保安部控制室报告火情20FireEmergencyCode

消防应急信号66FireEmergencyCode

消防应急信号Code3三級火警Potentialdangerhasbeendiscovered&peoplemustleaveimmediately;说明已确认潜在危险,人员必须马上撤离;Actiontobetaken将采取的行动:-

Evacuationmustbeordered

必须下达“疏散”命令

Continuouspublicannouncement 广播系统将连续地播出疏散通告

21FireEmergencyCode

消防应急信号67主要活动一级火警启动

30秒内在火警控制面板上对火警进行确认

（是/否）ERT发出一级火警信号(最长4分钟限时ERT进行调查)ERT携带适当的灭火器材赶赴火警现场调查是否真正起火?

（是/否）否:重置系統回正常模式(4分钟限时內重置系统)完成火警记录或火灾意外报告

是：ERT尝试扑救

在调查時限內成功扑灭火灾（是/否)否：ERT组长作根据实际情况決定启动二級或三級号2号或3号火警启动否是4分钟开始

否是否是22主要活动30秒内在火警控制面板上对火警进行确认

（是/MAJORACTIVITIESCODE1CODE1:

uponanyactivationofsmokedetector,heatdetector,Cleanagentsystem,kitchensuppressionsystem,etc.AcknowledgealarmontheFApanelwithin30second?

(Yes/No)SendCode1alertmessagetoERT

(max4mininvestigationtimestarts)ERTProceedtothesceneandinvestigatewithappropriatefirefightingequipmentIsitaRealFire?

(Yes/No)IfNo:Resetthesystembacktonormal

within4minafterCode1activatedPreparefirealarmlogorfireincidentreport.IfYes:ERTattempttoputoutthefireManagetoputupthefire?

(Yes/No)IfNo:

ERTleadertomakedecisiontoraiseCODE2orCODE3basedonactualsituation.CODE2orCODE3ActivatedNoYes4minsstartsNoYesNoYesMAJORACTIVITIESCODE1:upona69FireAlarmisactivatedby

火警信号启动来源于

:Smokedetectororheatdetector

烟感或温感的启动Interfacesystems,e.g.firepump,flowswitchetc.

联动系统，如消防泵、水流开关等的启动Kitchensuppressionsystem

厨房灭火系统的启动Cleanagentsystem

清洁灭火剂系统的启动Code1Summary一级火警总结24FireAlarmisactivatedbyC70FireCommandCenter(FCC)

消防指挥中心

Mustacknowledgethefirealarmin30seconduponactivation

在火警启动后的30秒内必须完成确认

InitiateCode1启动一级火警

EvaluationofEmergencySituation

评估紧急情况ERTleaderassesstheseriousnessofthesituationwithin4min.

应急响应小组组长在4分钟内评估局势的严重性Ifthereisa“RealFire”,initiateCode2orCode3

如果发生“真火”，启动二级或三级火警Code1Summary一级火警总结25FireCommandCenter(FCC)消防71主要活动二级火警ERT组长将一级火警信息提升至二级火警信息ERT继续对火灾进行扑救5分钟开始否是二级火警启动:发现火情的人员必须立即启动最近的手动火灾报警器或向总机接綫员报警

向ERT及包括CMT在内的所有员工发出二级火警信息。通知消防队。按照SOP回覆客人的询问消防管理员协助进行局部疏散。向FCC汇报疏散情况ERT携帶适当的灭火器材赶赴现场灭火启动CMT,CMT成员前往FCC或指挥中心并与ERT組长保持通讯火势已受控制

（是/否）是

:重置系统回正常模式完成火灾意外報告三級火警信号已启动及下达全体疏散指令26主要活动ERT组长将一级火警信息提升至二级火警信息ERMAJORACTIVITIESCODE2CODE2raisedfromCODE1byERTLeaderERTcontinuetofightthefire.5minsstartsNoYesCODE2raiseddirectlyfrom:manualbreakglassactivationortelephonereportingSendCode2toallstaffincl.

ERT&CMT.ReporttoFiredept.

RespondtoguestenquiryERTproceedtothesceneandinvestigatewithappropriatefirefightingequipmentFirewardensfacilitatethepartialevacuation.ReporttoFCCtheevacuationstatus.CMTactivated:proceedtoFCCorcommandpostandcommunicatewithERTleaderFireundercontrol?

(Yes/No)IfYes:Resetthesystembacktonormal

within5minafterCode2activatedPreparefirealarmlogorfireincidentreport.CODE3activated&fullevacuationdeclaredMAJORACTIVITIESCODE2raised73Code2raisedfromCode1byERTleader

应急响应小组组长将一级火警信号提升至二级火警信号Actiontobetaken将采取的行动:-SendCode2toallstaffincludingERT&CMTandreporttoFireDepartment;

发送二级火警信号予所有员工,包括应急响应小组,危机管理小组和报告消防队;Partialevacuationmayberequired

也许需要局部疏散;ERTtrytofightthefireorrescuepeopleifsituationisadequate

如果情况容许,应急响应小组可尝试救火或救人Code2Summary二级火警总结28Code2raisedfromCode1by74主要活动三级火警三級火警信息启动:由火警一级或二级提升

在必要时下达全体疏散指令,通知CMT,FCC,保安部操作员及总机接线员

向ERT及包括CMT在內的所有员工发出三級火警信息,通知消防队。按照SOP回覆客人的询问

消防管理员协助进行全体疏散,在自己疏散前向FCC汇报疏散情况ERT撤离并在消防队到达后向他们汇报情况

CMT接管指挥权并按照危机管理程序应变29主要活动三級火警信息启动:由火警一级或二级提升在必要时MAJORACTIVITIESCODE3CODE3activated:

canberaisedfromCODE1orCODE2Declarefullevacuation.InformCMT,FCC,SecurityOperatorandTelephoneOperatorSendCode3

toallstaffincl.

ERT&CMT.ReporttoFiredept.

RespondtoguestenquiryFirewardensfacilitatethefullevacuation.ReporttoFCCtheevacuationstatus.ERTEvacuateandreporttoFiremanaftertheirarrival.CMTtakeoverthecommandandrespondaccordingtotheCrisisManagementProcedures.MAJORACTIVITIESCODE3activat76Wheresituationisdanger,ERTmustleaveimmediately

应急响应小組必须立即离开危险位置InitiateCode3forfullevacuation

启动三級火警进行全体疏散

Actiontobetaken将采取的行动:-Notify“CrisisManagementTeam”

通知“危机管理小组”;Broadcasttheevacuationannouncement

广播“疏散”命令;Firewardenassistoccupanttoescape

消防管理员协助客人逃生;ERTreporttoFireDepartmentupontheirarrival

应急响应小组于消防队抵达之后进行报告

Code3Summary三级火警总结31Wheresituationisdanger,E77Allescapedoccupantgatherintheassemblyarea

所有撤离人员聚集在集合点Countingtheoccupantnumber

点算人数ConfirmingtheBuildingisClearby“Sweep”and“Roll-call”system

经“点名”

确认建筑物內已查清DismissuntilFireDepartmentconfirmation

直至消防队确认才解散AssemblyArea&ClearBuilding集合点及查清建筑物32Allescapedoccupantgather78FireDrills消防演习

33FireDrills79FireDrills消防演习

RequirementwasoutlinedinCorporatePolicyCE-F14要求概述于集团政策编号CE-F14….toconductregularfiredrillsasbelow:…酒店必须举行以下所概述的消防演习:-3TypesofFireDrill三种消防演习:-Type1-RandomFireDrill

第一类-随机消防演习Type2-FireSystemDrill

第二类–消防系统演习Type3-EvacuationDrill

第三类–疏散演习

34FireDrills消防演习Requirement80Type1-RandomFireDrill第一类-随机消防演习Practice演练内容： ERTResponsetofirealarm(Code1)

应急响应小組对火警的响应(一级火警信号)Peopleinvolved参与人员:

FLSM消防生命安全经理

ERT应急响应小組

SecurityControl保安控制室

Telepho