国家开放大学电大本科【管理英语4】期末试题及答案【b卷号：1389】

国家开放大学电大本科《管理英语4》期末试题及答案3（试卷号：1389）一、 交际用语（每小题2分，共10分）1-5题:选择正确的语句完成下面对话，并将答案序号写在答题纸上。—Thisprojectistoobigformetofinishontime.Pleasedomeafavor.B.Youmaynotaskforhelp.C.I'11giveyouahand.—I'dlikeawake-upcallat7:00a.m.,please!—K,youwillcertainlymakeit.B.I'llmakesureyougetone.C.justdowhatyoulike.—Terriblysorrytointerrupt,butmayIuseyourdictionary?—Yes,ofcourse.B.itdoesn"tmatter,c.nohurry.一1thinkIhavemadeaseriousmistake.一Idon，tthinkso.Youreallymadeanerror.B.Idon'tthinkso.lt，sreallyterrible.C.1don'tthinkso.It'snotyourfault.一I"dliketohavethisfilmdeveloped.What'sit?B.MayIhelpyou?C.Whatdoyouwant?二、 词汇与结构（每小题2分，共30分）6-20题:阅读下面的句子，从三个选项中选出一个能填入空白处的正确选项，并将答案序号写在答题纸上。_hisangertheemployeescalledhimMr.Thunder,buttheylovedhim.DuetoInspiteofBecause—CEOsspendplanning,themoreprofitabletheircompaniesare,ThemoretimeIfmoreThelesstimeIntoday"senvironment,jpeopleareoftenburnedout>it'simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.whenBewhereC.while_clearlycommunicatewithandactivelylistentoemployeesisessentialtoimprovetheirperformance.BeabletoBeingableBeingabletobelievethatIhavealottocontributeateamenvironment,andamcomfortableinbothleadershipandplayerroles.towithforILCompared English,Chineseisgenerallybelievedtobemoredifficulttolearn.withfromAgainst theimportanceofEnglish,weshouldputmoreeffortintoitandtrytolearnitwell.GaveGivingGivenHewillwritetomeassoonashe_home-willhavereturnedreturnswillreturnLindawalkedatthehead,byhercolleagues.followedfollowingtofollow15>Afterdaysofinvestigation,thepolicewere_reality>attemptingApprovingApproachingthinktheprimary_factoristhere'sbeensomuchabsencelately.contributingB・causingC.affectingAnagreementwasreachedontheofmutualrespectandmutualinterest.basicbasebasisPleaseaskthesolicitorwhathis_wouldbetotakethecasetocourt.farefeesalaryAllthe_guestsareseatedinthefrontrow,distinguishingextinguishingdistinguishedLearningnewthingshasalwaysbeenagreatforme.motivatormotivatemotivation三、阅读理解（每小题4分，共40分）21-25题:阅读下列短文，从A、B、C三个选项中选出一个正确答案，并将答案序号写在答题纸上。Passage1Ifthere'sonewordthatcapturestheessenceofwhatisoccurringintheworldtoday,it's"change.”Downsizing,reorganizing,andcuttingcosts,arenowthenormforsurvival.Noindustryisexempt.Eventhemostconservativeinstitutionsareundergoingsignificantchangejusttosurvive.Changemanagementhasalwaysbeenanissueofdebateamongstscholars:howcanemployerscreatesuitableconditionsforasuccessfulchangeprocess?Andwhatcanemployeesdotogetthroughit?Tipsfordealingwithchangeintheworkplace.*Makeyourselfawarethatchangehappens>ithappensinpersonallife,ithappensinyourprofessionallife.Youcannotliveinthepast,sodenyingthatchangecouldoccuronlymakesthingsmorecomplicatedforyou.Stayalertintheworkplace!knowwhatishappeningaroundyou.Whenyoucomeacrosscluesthathintchangeisontheway,acknowledgethem!Maintainopencommunicationchannels:Don"tlaybackandexpectthingstopassyoubysmoothly.Youneedtogetacquaintedwiththeoccurringchanges.Seekmoredetailsfromyourmanagementandpeerstoformanaccurateunderstandingofthematter.Betransparentandhonestaboutyourfears:dealingwiththeunknownisoftenresentedanddaunting.Makethepictureasclearasyoucan.Assessyourself!Changeisatimewhenone，sconfidenceaboutone，sskillsandcapabilitiesgetsshaky.Recognizeyourstrengthsandwhereyoucouldbringthemintoplay.Atthesametime>stayawareofyourdevelopmentalareasandworkonimprovingthose.-Don'tbestiff!Itwillmakethechangeprocessmuchharderifyouarerigid.Beflexibleenoughtolookatthedifferentanglesofthechangeandseewhereyoucouldapplyyour“existing”skillsandknowledge,andwhatnewsskillsyouneedtoacquire.*Stayoptimistic!Keepapositiveattitudeanddon，tletyourselfdrowninuncertainty.Involveyourselfinthenewprocess;locateyourselfproperlyinthenewscenario.Adjust!“Youcan'tgettothetopofEverestbyjumpingupthemountain.Yougettothemountaintopbytakingincrementalsteps.Stepbystep,yougettothegoal",saysRobinSharma,oneoftheworld'smost-sought-afterleadershipandpersonalsuccessexperts.2LEnterprisescarryoutdownsizing,reorganizingandcuttingcostsinorderto_A.cutdownonthenumberofworkersB・reshuffletheorganizationC.survive"Noindustryisexempt”means_NoindustryisanexceptionNoindustryisanexampleNoteveryindustrycanbeexemptedThefollowingquestionsareoftendiscussedamongscholarsEXCEPT_HowcanbossescreatefavorableconditionsforchangeHowcanproductivitybeincreasedWhatcanworkersdotogetthroughchangeHowmanysuggestionsdoestheauthorputforward?TOC\o"1-5"\h\z456Fromthepassage,weknowthatRobinSharmais_anexpertonleadership,andpersonalsuccessagreatleadersomeonewholikestoplaythegameofHideandSeek26-30题:请根据短文内容判断给出的语句是否正确，正确的写，错误的写“F”,并将答案写在答题纸上。Passage2Incompetitivemarkets,1eadersareunderincreasedpressuretomaintainapositiveworkculture.Apositiveworkculturecultivatesgreateremployeesatisfaction;greateremployeesatisfactioncontributestohigherperformance;higherperformanceimpactsimprovedclientoutcomes;improvedclientoutcomescontributetoserviceexcellence.Positiveworkculturesarebuiltovertimeandneedconstantattention.Suchculturesaredependentonleadershipvisionandvalues.Aneffectiveleadersetsthetonefortheteam,encouragesapositiveworkplacecultureandisabletobringaboutculturalchange.Workplacecultureismadeupofthesharedattitudes,beliefs,behaviors,valuesandexpectationsthatinfluencethewaypeopleworkintheworkplace.Itis"thewaywedothingsaroundhere”Someculturalaspectsareunderstoodbyallandareobvioussuchasturningupforwokontime,whileothersmaybeaunwrittenrules”thatarenotsoobviousforexamplehowpersonalissuesareresolvedwithworkcolleagues.Manyfactorsthatinfluencewhetheraworkplacehasapositiveoutlookarewithinthecontrolofpeoplewhoworkinaworkplace.Therearealsofactorsoutoftheircontrol,suchasslumpsinglobalpricesorachangeindemandandsupply.Thecompanycan,however,controlhowtheyrespondtothesefactors.Thosecompaniesthatdocreatepositiveworkplaceenvironmentsdevelopareputationintheircomunityasbeing'goodtoworkfor'andhaveacompetitiveedge.Notonlyarethesecompaniesmoreabletoattractandretainpeople,theytendtobemorestableastheyproactivelydealwithissuesandadapttochange.Teamsworkbestwhentheyareclearaboutwhatisexpectedofthem.Theyaremoreabletodealwithdifficultissuesiftheyfeelthevaluesoftheorganizationaresupportiveofthem.Foraworkplaceculturetobepositive,thedirectionandactionsofthebusinessmustbeconsistentwiththecorevaluesofthepeopleintheworkplace.Thepeoplemusttrusteachotherandbeabletoopenlyexpressandexchangeideas.Workingthroughthesestepswillhelpwithdevelopingapositivebusinessculture.Apositiveworkculturewillgiveworkersmoresatisfaction.TPositivecultureshavealottodowithleadershipvisionandvalues,TThedirectionandactionsforthebusinessmustdifferfromthe