国开电大22春 商务英语4

单元自测1试题及答案[答案]buying[答案]form翻译：为句子选择正确的翻译(每题10分)。[答案]C.你能向我详细介绍一下吗?[答案]B.并非所有酒店都接受此卡。[答案]A.我们以前是预支现金。[答案]B.到时候告诉我你是怎么带着旅行包生活的。[答案]A.对发行机构来说，发行旅行支票提供融资便利是有利可图的。完形填空：选择正确答案，补全文章(每题10分)。PaymentcanbemadewithaUnionPaydebitcardorincash.Youcan{[答案]B.pay}directlyhroughthe{[答案]C.debitcard}orwithcash.Ifyouprefertopayincash,theappointmentwebsitewillproduceabankdepositslip{[答案]A.based}onthetypeofappointmentforwhichyouhaveregisteredthedepositslipwillYoumustprintthisbank{[答案]C.depositslip},logofftheappointmentsite,proceedtoalocalCiticbanktransaction,logbackintothe{[答案]A.appointmentsite}andenterthebankreceiptconfirmationnumber阅读理解：根据文章内容，判断正误(每题10分)。lers'checks.{[答案]T}2.Therearenosignaturesoftravellerswhohaveboughtthechecks.{[答案]F}3.Quiteafewtravellersliketobuythechecks.{[答案]T}4.Travellersdonotworryaboutthecirculationperiodofthechecksasthereisnotimelimitforit.{[答案]T}5.Banksandtravelservicesarereluctanttoprovidetravellers'checks.{[答案]F}阅读理解：根据文章内容，完成选择题(每题10分)。directlywiththeembassformonline.●Proofofmedicalinsurance●Around-triptravelticket[答案]C.howtoapplyforaSchengenvisa[答案]A.totheembassyorconsulateofthecountrythatshallbeyourmaindestination[答案]B.ontheInternet[答案]C.abirthcertificate[答案]A.different单元自测2试题及答案题目顺序是随机的，使用查找功能(Ctrl+F)进行搜索?[题目]—Howdoyoucalculatethefeeifweaskyoutomovetheofficefurniture?[答案]Thecostdependsonthefloortomoveto,thedistancebetweentwoplacesandtheamountofthe[题目Theclientsaidhehadtosendamonitorbackthreetimesbeforetheproblemwassolved[答案]Well,Iwonderwhethertherecentlayoffsareaffectingthequalityofourcustomerservice[题目]—Whatdoesthecustomer'scomplaintsay?[答案]Hesayshehasn'tgottenbackthemonitorforrepairs[题目]—Whatisthedistancebetweenthenewbuildingandyouroffice?question.Customerswontfindsto[答案]refund翻译：为句子选择正确的翻译(每题10分)。[答案]A.美式客服理念认为每位客户都是关注的焦点。完形填空：选择正确答案，补全文章(每题10分)。theproductorservicethatisbeingoffExcellentcustomerserviceis{[答案]A.vital}tobusinessestoday.It'sacomponentthatisoftenmissing,unfortunately.Howdoyouprovidegreatcustomerservice?Alwaysmakeyourcustomera{[答案]C.athrivingbusinesscustomersarenot{[答案]B.optional};it'sarequirementforbusinessestosurvive.阅读理解：根据文章内容，把每一段和其所谈论的话题相匹配(每题10分)。go,goodcustomerservicemeansmakingcustomersfeelspecial.{[答案]B.theAmericanideaofcustomerclearlymarked.{[答案]D.honoredguest}haveanicedayfromtheclerk.{[答案]E.checkoutservice}representativewilloftenallowthemtoexchangetheitemorreturnitforafullrefund.{[答案]A.satisfactionoftenremainloyaltoabusinessthathasexcellentserviceeveniftheirpricesarehigh.{[答案]C.customer阅读理解：根据文章内容，判断正误(每题10分)。1.Thegoalofcustomerserviceistogivecustomersanexperiencethatmeetstheirexpectations.{[答案]F}2.Leaveyourcustomerwithanunansweredquestionisunacceptable.{[答案]T}3.Bothpositivebodylanguageandnegativebodylanguagearenecessaryincustomerservice.{[答案]F}4.Eyecontactisoneofthemostimportantaspectsofpositivebodylanguage.{[答案]T}them.{[答案]F}单元自测3试题及答案题目顺序是随机的，使用查找功能(Ctrl+F)进行搜索[题目]—Couldyoubesokindastoturndownthatrocknroll?I'mpreparingfortomorrow'smeetingreport.[答案SureSorrytodisturbyou[答案]Whoever[答案]solutionAtthesametimethenegotiatorkeepsthingssecretwouldlimithisherabili[答案]that[答案]Noproblem[题目]—I'lalsothrowinthediscountof10%onyourupfrontdeposit.Whatdoyouthinkaboutthis[答案]Ok,Ithinkwe'vebothhavedoneourbestforthis[题目]—I'lbeawayonabusinesstrip.Wouldyoumindsigningformyexpressdelivery?Okaythensotoconfirmdiscountbutyoupayalltheshippingand [答案]Thatsoundsallright[题目]Thatmightbeacceptableyouhandletheinsurancefees.Theirskillandhasgott[答案]enthusiasm[题目]Theywantedtoadiscussiononeconomics.[答案]initiate[题目]Toattractinvestors,thegovernmenthasitstaxandlaborlaws.[答案]adjusted[题目]Wecan'tmanagethatyoupayfortheinstallation.翻译：为句子选择正确的翻译(每题10分)。[答案]A.通过理解非语言性交际如何起作用，谈判者一定能够理解其他参与者透露的非语言性信息。[答案]B.诚实而尊敬地注视这个人。[答案]C.这是因为无论谁控制了谈判的开始，谁往往就能掌控谈判的结果。[答案]A.谈判桌承载着议事日程，自我意识和各种情绪。完形填空：选择正确答案，补全文章(每题10分)。Anotherexampleisreadingnon-verbalcommunication.{[答案]B.Beingableto}readthenon-verbalBybeingaware{[答案]A.of}differentsignsandexpressions{[答案]B.that}apersongivesverballyandnon-verbally,anegotiatorcanadjusthis/herapproachandthenegotiationcangosmoothly.If{[答案]C.outsideofthenegotiationroom.Beingfamiliarwithanotherpersonhelpsyouto{[答案]A.sense}the阅读理解：根据文章内容，判断正误(每题10分)。realizingit.{[答案]F{[答案]T}oftheroombecomeswildorhelplessduringthenegotiation.{[答案]T}阅读理解：根据文章内容，选择正确答案(每题10分)。{[答案]A.sense}thediferencesbetweenverbalandnon-verbalcommunicationwithinthenegotiationC}.emotions.[答案]B.different单元自测4试题及答案题目顺序是随机的，使用查找功能(Ctrl+F)进行搜索 — Amongthecritiqueswereallegatiprofits.[答案]Oh,wonderfulindeed[答案]lthinkyoumaytalktoyourbossItshouldthatfranchisingisoneofthemeansavailableforgettinginvestme[答案]berecognized题目]Someinthemarketnowwantgovernmentinordertoreducecosts.[答案]regulationSomeofthesolutionswillsup[答案]proprietaryThanksforinvitingmeJohnbutIvealready[答案]Oh!I'msorrytohearthatTheexecutiveteamhavetoholdanurgentmeetingtheyseetheThefranchisorthefranchisees题目]Theinstructiondescribescompletelytheanditssafetybasis.[答案]facility[题目]Trademarks,proprietaryservicemarksandregulationsneedcarefully.题目]Wedidn'tunderstandhowdifficultitwastosuchabreakfast.[答案]distributeWhiletheotherpeopleanddiscussedtheproblemtogetherTedignor[答案]interacted翻译：为句子选择正确的翻译(每题10分)。[答案]A.因为特许经营者在公司中有切身利益，他/她能够比直属雇员赚更多的钱。[答案]C.据说美国所有的商家中，4%都是特许经营的。[答案]B.但是在美国授权特许经营者的规则与其他大多数国家的一样，非常严格。[答案]C.如果不了解或看到公司的日常情况，就不要排除一个公司。[答案]A.说实话，经过多年的艰苦工作、泪水和意见分歧，我还是渡过了难关。阅读理解：根据上下文，补全对话内容(每题10分)。AdawantstodofranchisebusinessandturnstoBillforsomeinformationaboutfranchisebusiness.ADA:Hi,Bill.Iamreallyinterestedinfranchisingopportunities.Wouldyoubeabletogivemesomeadvice?BILL:{[答案]C}?ADA:{[答案]B}?ADA:Yes,{[答案]A}.Wouldyoupleasetellmesomethingaboutthefranchisefees?ADA:Now,{[答案]日}?ADA:{[答案]D}.阅读理解：根据文章内容，判断正误(每题10分)。1.Decideonabusinesswithlearningorseeingwhattheday-to-daywilllooklike.{[答案]T}2.Beforeyou'vedeterminedwhatroleyouwantinafranchise,it'stimetostartthebusiness.{[答案]F}pastindustryexperience.{[答案]T}4.Thefirstthingtolookatishowlongafranchisewouldtaketopurchase.{[答案]F}satisfiedwiththat.{[答案]F}阅读理解：根据文章内容，选择正确答案(每题10分)。[答案]C.anoutlineoffranchisinginChina[答案]A.atthebeginningstage,franchiselawwasnotsoclear[答案]B.thesmallamountofretailtrade[答案]B.positive单元自测5试题及答案题目顺序是随机的，使用查找功能(Ctrl+F)进行搜索AretheProjectManager[答案]There'sbeenagoodatmosphereatthefirstmanagementmeetings[题目]—AretheProjectManagerssharinginformationandcontactsandsoon?—,[答案]Yes,there'sreallynothingtoworryabout[题目]Betterunderstandingofteamworkcanmakeyouamoreeffectiveemployeeandgiveyouanextra [题目]Cooperatingissimplyworkingtogetherteammatesthegoodoftheteam.[答案]fresh[题目]—Henry,whatdoyouthinkofthenewteam? workwith.翻译：为句子选择正确的翻译(每题10分)。阅读理解：根据上下文，补全对话内容(每题10分)。{[答案]B.outside}theorganization:clients,suppliers,visitorsandmembersofthepublic.Moreover,theseThisrelationshipmayevenaffectwhatyousaywhenyoumeetpeople:forexample,it'snot{[答案]B.{[答案]C.way}youdoyourwork.Peopleindiferentcountrieshavedifferentideasofwhatsoundsfriendly,wordsyouuse.阅读理解：根据文章内容，判断正误(每题10分)。performanceteam.relationships.1.Teambuildingskillsarenotsocriticalifyouareonlyanemployee.{[答案]月}2.Toformahighperformanceteam,youneedmanyimportantfactors.{[答案]F}3.Agoodteamshouldhaveadiversityofpersonalities.{[答案]T}4.Teamworksuccessisquitecommoninpractice.{[答案]F}5.Tosolvealltheproblems,youneedacapableleader.{[答案]T}阅读理解：根据文章内容，选择正确答案(每题10分)examplesofteamspirit.team.struggling.[答案]B.arebetterabletoworktogetherandachieveteamgoals[答案]C.cooperation,motivationandrespect[答案]A.canbesharpenedduringpractice[答案]C.youshouldgiveyourbestinanycircumstances5.Respectingyourteammates{单元自测6试题及答案题目顺序是随机的，使用查找功能(Ctrl+F)进行搜索[题目]—Theywanttomakesureyou'repayingtaxesonthemoneyyoumake [答案]We'repayingalright[题目]—Howmuchofaproblemmeetingthebudget? [答案]Well,itseemsthatweunderestimatedthecosts[题目]—lthoughtthatifIcouldgetyoursupportfirst,itmightmakegettingapprovaleasier.[答案]Well,you'vegotmysupportonthis[题目]—Lookingatthis,ifmycalculationsarecorrect,weareaboutfivethousanddollarsoverbudget.[答案]It'sgoingtocostaboutfivethousandmoretocompletethefirstorder[题目]Thebottomhalfshowsthismoneycamefrom.[答案]where题目]Currentarethosedebtsthatmustbepaidwithintheyear.[答案]liabilities题目]Didyougetthefinancialrecordsshapeforyourauditnextmonth?[答案]into[题目]—Didyougetyourfinancialrecordsintoshapeforyourauditnextmonth?[答案]I'mstillworkingonironingoutafewproblemsForalimitedcompanythiswillincludethemoneyiss[题目]l'mstillworkingonafewproblems.[答案]ironingout[题目]Itwillabouteightpercentmorethaninitiallyprojected[答案]cost[题目]Largeorganizationswillfindimpossibletomanageallthesedataifmanualaccountingwereused.[题目]That'ssomethingyoucanimprovebytalkingtohuman,[题目]Thelong-termassetsareknownasassets.[答案]fixed[题目]Therearemoreandmoreofsoftwareforaccounting,thishasmadethedifferenttypesof[答案]manufacturers完形填空：选择正确答案，补全文章(每题10分)。Alibaba.Thecompanysellsgoods{[答案]C.by}linkingbuyersandsellersinthehugeChineseonlinemarket.Alibabaisexpectedto{[答案]B.make}itsinitialpublicoffering,calledanIPO,inSeptemberontheNewYorkfromBloombergNewssayAlibabaisofferinginvestorsa12percent{[答案]A.share}ofthecompany.Thatwouldmeanthecompanycouldraise{[答案]B.asmuchas}$20biliondollarsinthepublicstocksale.AftertheIPO,Alibabacouldbecomeoneofthemost{[答案]C.valuable}technologycompaniesintheworld.单元自测7试题及答案题目顺序是随机的，使用查找功能(Ctrl+F)进行搜索[题目]—Haveyouevertriedshoppingonline?[答案]IprefertoactuallyseeandtouchwhatI'mbuyingbeforelpayforitItssaidthatsomemeasureshavebeentakenthispr[答案]todealwith[题目]Withoutclosequalitycontrol,wemayfraud,andthee-shopmaysuddenlygooffline,soyoucan'[答案]encounter[答案]What[题目]—Amy,doyoushoponlineoften?[答案]Yes.It'sveryconvenientandthepriceisoftenlowerthaninstore[题目]Anon-linevirtualsupermarkettherealsupermarket,whichmakesitfeelsoreal.[答案]simulates[题目]—Arethereanydisadvantagestoshoppingonline?[答案]Ittakessometimeforthestuffyoubuyonlinetoarrive[题目]Chineseshoppersspentbillionsonlineyesterdayastheytookadvantagediscountsofferedon[题目]—Haveyouevertriedshoppingonline?[答案]IprefertoactuallyseeandtouchwhatI'mbuyingbeforelpayforit[题目]lcouldn'tagreemore.That'slonlydostreetshopping.题目]—Somefriendssaywhentheygetthearticle,[答案]it'squitedifferentfromwhattheysawonthewebsiteadvertisementSometimeslsurfonlineshopstochecksomerelatedinformationandthengotheshopping.[答案]actual[Thenyourwillbesoldbyauction[答案]stuffWhatsmoreitsnotalwayssoforustpassword.翻译：为句子选择正确的翻译(每题10分)。[答案]A.网上购物越来越流行。[答案]A.沃尔玛公司期待注册其最大的网购星期一，然而却实现了黑色星期五周末在线记录。[答案]C.从塔吉特到西尔斯的零售商们正迅速把网购星期一发展成为更似网购一星期的促销，因为在[答案]B.点击购买按钮或加入购物车，继续购买其他商品或结账离开。peoplestartqueuingupoutsidethelockedent{[答案]A.holding}coupons(优惠券),sippingcoffeeandhotchocolate,rubbingtheirhandsandstampingtheirfeetforwarmthexcitedlychattingandwaitingfortheclerkstoopentheBlackFriday,thedayafterThanksgiving,which{[答案]C.fell}onNov28,2014,hasbecomeinrecentFridayshopperswereexpectedto{[答案]A.putupwith}thedarkofnightandtheelbows(手肘)ofother阅读理解：根据文章内容，判断正误(每题10分)。阅读理解：根据文章内容，选择正确答案(每题10分)。consoleswhichwerentevesaysJoelAndersonCEOofWalma[答案]C.personalcomputer[答案]B.W[答案]C.ChannelAdvisor[答案]A.350,000[答案]B.ChannelAdvisor单元自测8试题及答案题目顺序是随机的，使用查找功能(Ctrl+F)进行搜索Wellthedayweofferstockforsaleisthedaywewill[答案]faith[题目]ButJerry,haveyoureallythoughtthis?Youwouldessentiallybegivingupthecompanythatyourgreat-grandfatherbuilt.[答案]through[题目]—Butthenwe'llhavetoacceptaBoardofDirectorschosenbyourstockholders.Wouldn'tthatlimitus[答案]frombeingamedium-tierfirmtobeingoneofthebigplayersCanyoutelluswhyyouthinkthismakesgoodbusCanyoutelluswhyyouthinkthismakesgoo[答案]wearegoingtohavetoconsiderfindingmoreinvestors[题目]Hisideasarelinkedtothetheorymarketsareefficient,whichmeansmarketactorstakingall[答案]that题目]HismethodsupportsMrShiller'sfindingsandhaseffortstopredictpricesinthefinancialindustry.[答案]influencedlIfpeoplewereveryvaluablethe[答案]don'tthinkforourstock?[答案]togopublic