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1、Placing an order下订单第1页What is an order?Order 是为了要求供给详细数量货物而提出一个要求。它是对报盘或询盘后发出报价而促成结果。订单能够用信或印制好订单、传真或e-mail来发送。卖方则用印制好确实认书往返复。第2页下订单流程Customer places a sample orderMake and mail the samplesCustomer places a purchase order (PO)Arrange productionArrange shipmentApply to the CustomsShipping goods第3页关于o

2、rderfresh order 新订单new order 新订单 initial order 首次订单 trial order 试订单 to accept an order 接收订单 to book an order 接收订单/订货 to confirm an order 确认订单 to cancel an order 取消订单 第4页wordsquantity n.数量 How much is the quantity?数量是多少They are going to order a big quantity.他们会下一个大订单。receive v.接收 receive an order 接订单

3、When can we receive/ get the products?我们能什么时候收到产品?第5页quality n. 质量This bike is of good quality.这里自行车质量很好。We should make sure good quality.我们应该确保质量。item number 物品型号deadline 最终限期Tomorrow is the deadline for sending the goods.明天是发货最终限期了。=We should send out the goods no later than tomorrow.第6页order numb

4、er 订单号Whats your order number?你订单号多少?Fill an order 填写订单case n.箱I have an order for 3 cases of A4 paper.我下了个三箱A4纸订单。Invoice n.发票Ill send you an invoice tomorrow.我明天给你开发票。第7页deliver vt.传送, 运输The goods will be delivered before Wednesday. 货物会在星期三之前发出。My boss told me to deliver it to the customer.我老板叫我把这

5、东西寄给那客户。delivery n.传送,运输Your order is ready for delivery.您订购货物能够随时交付。My order needs special delivery.我订单需要特快专递。第8页in stock 库存The customer ordered 100 meters of this cloth. But we have only 30 meters in stock.客人订了一百米这种布料。但我们只有30米库存。How much stock do we have?我们有多少库存?double check 仔细检验Please double chec

6、k with Lily.请跟丽丽再详细查对一下。第9页in advance 提前It needs to pay in advance. 它需要提前付款。If you want to change the order quantity, please inform us 5 days in advance.假如你想改订购数量,请提前五天告诉我们。will do 能行/成 Fine, that will do. 好,那也成。OK,this price will do.好,这个价钱能够。第10页对话练习-下订单A: May I help you?B: Yes. Id like to place an

7、 order for sunglasses box, item number SUN096. 是,我想订太阳眼镜盒,型号SUN096。A: OK, thank you. How much quantity do you want to order? 好谢谢,您想订多少数量?B:I need the same amount as last time.我想订跟上一次一样数量。第11页A: Do you have last times order number?您有上一次订单号吗?B: Yes, the order number is 180915.A: OK You ordered 3 cases

8、 last time. 100 pcs/case, is that right? 您上次订了3箱,100个一箱,请问对吗?B: Yes. And the same address, please.是,寄回同一个地址。A: I will send you an invoice ASAP. Your order should be delivered on next Monday. 我会尽快给您出发票了。您订单会在下星期一发货。第12页对话练习-催订单B-Mr.Black (customer) A-AlenA: Hello, Mr. Black. Im sorry to tell you that

9、 we are unable to deliver your order on August 15th. Can you allow us a few more days? 你好,布莱克先生,我很抱歉告诉您我们无法在8月15日给您订单出货(交付订货)。您能够允许我们多几天吗?B: Thats a bad news. I am waiting for the goods to give my customer.真是个坏消息。我等着这批货给我客人呢。第13页A: Were really sorry about that. Your order is quite a big order, so we

10、 need more production time to make sure the quality 真十分抱歉。您订单那么大,我们需要更长生产时间去确保质量B: I can only wait for 2 more days. 我只能够多等两天.A: Im afraid its not enough. Can we make the delivery date on August 19th? 恐怕那不够,我们能把出货日期推迟到8月19吗?B: No way. August 18th is the deadline. Bye!不行。8月18是最终限期,拜拜!第14页ListeningPage

11、 24 Dialogue 2A: May I help you?B: Yes, I would like to place an order for toner cartridges. We have a standing agreement (长久协议)with your company, so well need the same amount as last time.A:Let me key in (输入) your information into my computer, Ill pull up(导出) our records for you. Do you have an order number? What name is the order listed under?第15页B: It should(应该) be under Leslie Smith. The number is 184796 A.A: Yes, Mr. Smith. I have an order for 3 cases of cartridges, is that what you would like to refill(续订)?B: Yes.A: Is this the correct billing address(送货地址)?B: N

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