供应商管理vqm总汇

1、 . 旭麗品質政策品質零缺點,交貨準時,顧客完全滿意.WE COMMIT TO TOTAL CUSTOMER SATISFACTION THROUGHZERO DEFECT,ON TIME PETITIVE PRICE.品質宣言QUALITY STATEMENT1.我做的工作,由我保証.I GUARANTEE WHAT I DO.2.做頂重要的事,第一次就把它做好.DO THE RIGHT THING. RIGHT THE FIRST TIME.3.品質改善在現場.IMPROVE QUALITY ON THE SPOT.(WHEN&WHERE IT HAPPENS).4.確實輔動PDCA管理循

2、環.IMPLEMENT PDCA MANAGEMENT CYCLES.5.品質第一,交期第二,成本第三.QUALITY-FIRST, DELIVERY-SECOND, COST-THIRD.6.勇于改善,進步重于面子.IMPROVEMENTS MORE IMPORTANT THAN LOSING FACE.7.品質保証就是使下工程(客戶)滿意.QUALITY ASSURANCE MEANS LET YOUR NEXT PROCESS(CUSTOMER)BEING SATISFIED.QUALITY POLICYVendor Quality Management Strategy協力廠商輔導策略

3、Prevention rather than inspection預防勝于檢驗Fulfill Silitek quality goal and meet customer quality goal滿足旭基顧客品質目標Continuous quality improvement to upgrade vendor quality level提升協力廠品質水準需要,持續品質改進Enhance and implement C-S-V chain of Silitek quality operation model加強並執行旭基品質運作模組:顧客,旭麗及廠商鏈(C-S-V鏈)To apply JQR

4、(Joint Quality Resource) with vendors to develop long term business relationship.應用JQR與協力廠發展長期事業關系Vendor Quality Management Policy協力廠商輔導政策To continuously improve vendors quality, delivery,cost,service and technology by utilizing systematic methods to ensure parts provided to Silitek exceed industry

5、quality standard and further strengthen Siliteks competitive advantage in the global market. 應用系統手法,在品質,交期,成本,服務,技術方面持續不斷改進.給旭基之材料優于一般工業品質標準,進而強化旭基在世界市場之競爭優勢.協力廠商品質輔導部工作原則 VQM Philosophy1.VQM treats vendor as the extension of Siliteks production line. VQM 視協力廠商是旭麗生產線的延伸.2.VQM designs the quality con

6、trol system by the concept of “Prevention rather than Inspection” and “Continuous Quality Improvement”. VQM 對協力廠商的品質管制系統,是一種預防的系統,而不是 檢驗的系統,也是一種品質持續改善的系統.3.VQM will work with vendor to achieve material quality requirement from Silitek by continuously strengthening vendors quality assurance system. V

7、QM 願意和協力廠商一起努力,持續改善協力廠商的品保體系 ,以達成旭麗對材料品質的要求.Quality Principles品 質 四大原則1.Quality is design oriented. 品質是設計出來的.2.Quality is work arrangement oriented. 品質是安排出來的.3.Quality is process designated. 品質是制造出來的.4.Quality is not based on inspection only. 品質不是檢驗出來的.Material Quality Goal材料品質目標 1.LRR(Lot Reject Ra

8、te )批退率1% 2.DPPM (Defect Parts Per Million)百萬分之不良率1000 3.Dock To Stock(DTS)免檢入庫Subject: Siliteks CSV Quality ChainCSV-Customer-Silitek-Vendor Quality ChainCustomersQuality Info/ImprovementIPQC/Quality Data on lineSilitekQuality Info/ImprovementIPQC/Quality Data on lineVendorsVendorsSilitek Chain:Ven

9、dorApproved Parts ListAPLApproved Vendor ListAVL1.Process Qualification PM/QMP2.Parts Approval3.Packing Method ApprovalVendor SurveyQuality System Assessment(VQM)Vendor Auditing&SPC Monitor(SQC)QBR,Vendor Quality Ranking (QDCST)Material Techniques Developed&Process ImprovementCRP ProgramMaterial JIT

10、SupportVendors CQIP Action PlanIPQC Quality Data ProvidedOQC Inspection Data Provided with each delivered lotVQMENGPROR&DQRASilitek Policy Management DMI Review(To Achieve Total Customer Satisfaction) C-S-V CHAIN VQM Main Activities Silitek Vendor Management SystemApprovedVendor List列入合格廠商名冊Verify vendoreffectivenessand readinessfor production驗証成效ImplementVQM mainactivities推展VQM活動Identify potentialvendor baseand shareexpectations選別夠格廠商VendorQualificationSurvey評鑑審查CorrectiveActionRequest改進對策Signing of QualityAgreement andVendor QualityCommitment簽訂品質同意書Silitek andcustomerexp