饭店实用英语（第三版）Unit Six

1、Unit SixWords & Phrasesallocate v.分派，分配sequence n.序列，顺序privacy n.隐私，秘密position v.安置mitering n.折角法fixture n.固定设备，装置spot v.玷污，弄脏replenish v.补充，添加on a par with与平等maintain the standards保持标准take a.approach at对采取方法Words & Phrasesconsist of由组成air out通风in good working condition 状况良好vanity and sink 梳妆台facial

2、 tissue化妆纸，面巾纸from.perspective以的观点housekeeping cart客房清洁服务车assignment sheet任务单guest amenities客房用品linen room布草间linen keeper布草服务员room status房态Notes1.Guest amenities:special services or items provided to guests,such as free newspapers and in room coffee.2.housekeeping status report:a report the Housekee

3、ping Department prepares that indicates the current housekeeping status of each room,based on a physical check.3.room status report:a report that allows hotel employees to identify the occupancy,status,and condition of the propertys rooms,typically prepared as part of the night auditor.Generated dai

4、ly through a two way communication between the Housekeeping and the Front Desk,the report indicates the current status of rooms according to housekeeping designations,such as on change,out of order,and clean and ready for inspection.Notes4.housekeeping cart:most carts have three shelves:the lower tw

5、o for linen and the top for supplies.Items typically found on a room attendants cart include sheets,pillowcases,and mattress pads;towels and washcloths;bath mats;toilet and facial tissue;drinking glasses;soap bars;ashtrays and matches as well as cleaning supplies.5.mitering:a method for contouring a

6、 sheet or blanket to fit the corner of a mattress in a smooth and neat manner.The results are sometimes referred to as “square corners”or “hospital corners”.Notes6.announcing housekeeping:This is the procedures when entering a guestroom:knocking on the door and announcing“Housekeeping”.If the guest

7、answers,introduce yourself and ask what time would be convenient to clean the room.If no answer is heard,wait a moment,knock again,and repeat,“Housekeeping.”If there is still no answer,open the door slightly and repeat,“Housekeeping.”7.Housekeeping report:information on the occupancy or condition of

8、 the hotels rooms.8.early makeup:a room for which a guest has reserved an early check in time or requested a cleaning as soon as possible.Notes9.check out:a room from which the guest has already checked out.10.late check out：a room in which a guest is being allowed to check out later than the hotels

9、 standard check out time.11.stayovers:a room in which the guest is scheduled to stay again.12.due outs:a room from which a guest is expected to check out on a given day who has not yet done so.13.Do Not Disturb:请勿打扰。14.bed occupancy list:床位出租情况表。15.linens:articles traditionally made of linen,but today more often made of cottonsheets,pillowcases,towels,and so forth.Notes16.laundry and valet service:laundry service includes washing and valet service includes dry cleaning and pressing.17.houseman:a hotel employee who does heavy ho