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1、授课时间班周星期第节班周星期第节班周星期第节班周星期第节班周星期第节课次17学时数2授课形式(请打V)纯理论口纯实践口理实一体化口习题课口其他口授课题目Unit7CustomerServiceReadingA:IReallyWanttoKnow教学目的SsunderstandsuccessfullymeasuringcustomersatisfactionSsmakeandhandleacomplaint教学重点ThemainideaandthestructureofthereadingA.Masterthekeywordsandlanguagepoints.教学难点Howtousetheke

2、ywordsandexpressionsinreadingA.Analysisonthetextstructure.使用的教具/多媒体/仪器/仪表/设备等Textbook;PPT;CD教学方法Pair-work;Discussing,lecturing参考资料EnglishforCareers(Book1)说明:1.课程教案应按授课次数编写;重复班授课不再另行编写教案。2.合班课的“授课时间”可以集中填写。教学基本内容及设计PartIWarming-up20minutesTask110minutesObjective:Sslearnhowtocollectcustomeropinionsthr

3、oughasurvey.Explainbrieflywhatasurveyis.E.g.“Asurveyisamethodofgatheringinformationfromasampleofindividuals.Thegoalistofindoutpeoplesstandoropiniononcertainmatters.”Task210minutesObjective:Sscananalyzedata,findproblemsandgivesolutions.Dividetheclassintogroupsof4-6studentsandaskeachgrouptocollectanda

4、nalyzethedata.Asksomegroupstopresenttheirconclusionsandsolutionstotheclass.PartIINewwordsinReadingA15minutesObjective:Sscangetfamiliarwiththenewwordsandexpressions,etc.Steps:Sslistentothenewwordsandexpressions,etc.Ssreadthenewwordsandexpressions,etc.PartIIIDiscussionsbeforeReadingA10minutesObjective

5、:Sscangetfamiliarwiththenewwordsandexpressions,etc.Steps:SsknowsomethingaboutReadingA.Ssdiscussthefollowingtwoquestions:Whydidthewriterandhiswifegototheirfavoriterestaurantfordinner?Inordertosuccessfullymeasurecustomersatisfaction,whatshouldyoupayattentionto?PartIVReadingALanguagepoints35minutesPara

6、graph1deserve:v.tohaveearnedsomethingbygoodorbadactionsorbehaviore.g.Youvebeenworkingallthemorning一Ithinkyoudeservearest.gain:v.toincreaseinweight,speed,heightorvaluee.g.LastweekIgainedanotherfivepounds.Paragraph3admirable:a.havingmanygoodqualitiesthatpeoplerespectandadmiree.g.Thisessayisadmirablein

7、allrespects.implement:v.totakeactionorputintopracticee.g.Wehavedecidedtoimplementthepresidentssuggestioninfull.establish:v.tostart;tosetupe.g.Mygrandfatherestablishedthefamilybusinessin1938.Therelationshipsbetweenthetwocompanieswereestablishedtwoyearsago.obtain:v.togetsomethingespeciallybymeansofeff

8、orte.g.Wewishtoobtainfirst-handinformation.particular:a.unusual,singleanddifferentfromotherse.g.Theyhaveconductedaresearchinthisparticularfield.Paragraph4survey:n.ageneralexaminationorstudy(ofconditions,opinions,etc.),especiallycarriedoutbyaskingpeoplequestionse.g.Ament:n.opiniongivenbrieflyinspeech

9、orwritingaboutsomethingorsomeonee.g.Doyouhaveanycommentstomakeuponmystory?Paragraph5deposit:v.toputsomethingdowninaparticularplace;toputmoneyorsomethingvaluableinabankorotherplaceswhereitwillbesafee.g.Shedepositedhercaseinthecorner.Youareadvisedtodeposityourvaluablesinthehotelsafe.Paragraph6inplace:

10、inexistenceandreadytobeusede.g.Thenewregulationsarenowinplace.handout:togivesomethingtoeachmemberofagroupe.g.Couldyoustarthandingthesebooksout,please?Paragraph7distribution:n.theactofsharingthingsamongalargegroupofpeopleinaplannedwaye.g.Thedistributionofthefoodsuppliesintheearthquakeareabegantwodays

11、ago.PartVAfterReadingExercisesTask15minutesObjective:Sscanfindsomespecificinformationinthepassage.Task25minutesObjective:Sscandecidewhetherthestatementsaretrueorfalse.课后作业/思考题PrepareReadingBandGrammarofUnit7教学后记外研社新职业英语第二版职业综合英语1Unit7教案2授课时间班周星期第节班周星期第节班周星期第节班周星期第节班周星期第节课次18学时数2授课形式(请打V)纯理论口纯实践口理实一体

12、化口习题课口其他口授课题目Unit7CustomerServiceReadingB:MotorolaLimitedWarranty&Grammar教学目的SsunderstandaproductlimitedwarrantySsmasteradverbialclauses教学重点ThemainideaandthestructureofthereadingB.Usageofadverbialclauses教学难点HowtousethekeywordsandexpressionsinreadingB.Specialnotesonadverbialclauses.使用的教具/多媒体/仪器/仪表/设备

13、等Textbook;PPT;CD教学方法Explanationanddemonstration参考资料EnglishforCareers(Book1)PartIReadingB55minutesTasklNewwords10minutesObjective:Sscangetfamiliarwiththenewwordsandexpressions,etc.Steps:Sslistentothenewwordsandexpressions,etc.Ssreadthenewwordsandexpressions,etc.Task2Fastreading15minutesObjective:Ssca

14、ncomprehendReadingB.Steps:Ssreadthepassage.Providehelpifneeded.Task3DetailedReading15minutes教学基本内容及Objective:Sscandecidewhetherthefollowingstatementsaretrueorfalseaccordingtothepassage.Steps:Ssreadthepassage.Sscompletethetask.Sscomparetheirworkwithothers.Task4AfterReading15minutesObjective:Sscancomp

15、rehendthespecificinformationtakenfromthegiventext.Steps:Ssreadthepassage.Sscompletethetask.Sscomparetheirworkwithothers.SelectSstopresenttheirwork.Call幻口却亍3=0习20m9m了三序Oriitathtg:Jfwww.nalQigim.匚5鼻1?:117.1Proiricle薛uouvoF升-ddf丁三亡亡*.,!:orotliedrprroofoFp-mrcliase;Die甘:robleig;Grv亡yQnifaddressantilEEph

16、aine口111卫口匕皀1tliep-rodncttoath垃otoroid:iiN亡dRupeijr匸ujtrtujr-PartIIGrammar-AdverbialClauses35minutesObjective:SscanmasterhowtounderstandanduseadverbialclausesSteps:Ssstudythecategoriesofadverbialclauses.状语从句(AdverbialClause)状语从句指句子用作状语时,起副词作用的句子。外研社新职业英语第二版职业综合英语1Unit7教案 说明:1.课程教案应按授课次数编写;重复班授课不再另行编

17、写教案。 .合班课的“授课时间”可以集中填写。它可以修饰谓语、非谓语动词、定语、状语或整个句子。根据其作用可分为时间、地点、原因、条件、目的、结果、让步、方式和比较等从句。状语从句一般由连词(从属连词)引导,也可以由词组引起。从句位于句首或句中时通常用逗号与主句隔开,位于句尾时可以不用逗号隔开。Ssreviewthemainfeaturesofeachcategory.时间状语从句常用弓丨导词:when,as,while,assoonas,before,after,since,till,until特殊弓丨导词:theminute,themoment,thesecond,everytime,th

18、eday,theinstant,immediately,directly,nosooner.than,hardly.when,scarcely.when地点状语从句常用引导词:where特殊引导词:wherever,anywhere,everywhere3原因状语从句常用弓丨导词:because,since,as,for特殊引导词:seeingthat,nowthat,inthat,consideringthat,giventhat.4目的状语从句常用引导词:sothat,inorderthat特殊引导词:lest,incase,forfearthat,inthehopethat,forthe

19、purposethat,5结果状语从句常用引导词:so.that,such.that,特殊引导词:suchthat,tothedegreethat,totheextentthat,tosuchadegreethat6条件状语从句常用引导词:if,unless,特殊弓丨导词:as/solongas,onlyif,providing/providedthat,supposingthat,incasethat,让步状语从句常用弓丨导词:though,although,evenif,eventhough特殊引导词:as,while,nomatter.,inspiteofthefactthat,what

20、ever,whoever,wherever,whenever,however,whichever比较状语从句常用引导词:as(同级比较),than(不同程度的比较)特殊引导词:themore.themore.;justas.,so.;AistoBwhat/asXistoY;no.morethan;notAsomuchasB9方式状语从句常用引导词:as,asif,how特殊引导词:theway课后作业/思考题PreparelisteningandwritingofUnit7教学后记授课时间班周星期第节班周星期第节周星期第班节班周星期第节班周星期第节课次19学时数2授课形式(请打V)纯理论口纯实

21、践口理实一体化口习题课口其他口授课题目Unit7CustomerServiceListeningandSpeaking;Writing教学目的SsmakeandhandleacomplaintSsunderstandandwritealetterofadjustment教学重点Usefulexpressionsaboutmakeandhandlecomplaints.Formatofletterofadjustment.教学难点Howtocomplainanddealwithcomplaints.Understandandwriteletterofadjustment.使用的教具/多媒体/仪器

22、/仪表/设备等Textbook;PPT;CD教学方法Explanationanddemonstration参考资料EnglishforCareers(Book1)说明:1.课程教案应按授课次数编写;重复班授课不再另行编写教案。 .合班课的“授课时间”可以集中填写。教学基本内容及设计PartIListening40minutesTask15minutesObjective:Sscanaccuratelywritedownthemissinginformation.Steps:Listenandfinishtheexercise.Task25minutesObjective:Sscanunders

23、tandtheconversationandchoosethebestanswer.Steps:Listenandfinishtheexercise.Task310minutesObjective:Sscandecidewhetherthestatementsaretrueorfalse.Steps:Listenandfinishtheexercise.Task410minutesObjective:Sscanaccuratelywritedownthemissinginformation.Steps:Listenandfinishtheexercise.Task510minutesObjec

24、tive:SscanfindspecificinformationfromlisteningtoapassageSteps:Listenandfinishtheexercise.PartIISpeaking20minutesTask6Objective:Ssareabletomakeandhandleacomplaintwiththeusefulexpressions.Steps:SsreadTask6.Ssworkinpairstomakeandhandleacomplaint.Sscompletethechart.PartIIIWriting30minutesTask115minutesO

25、bjective:Sscangetfamiliarwiththestyleofletterofadjustment.Steps:Ssdothetaskindividually.Sscomparewitheachothersanswers.Providehelpifneeded.Presenttheanswers.Task215minutesObjective:Sscangetfamiliarwiththestyleofletterofadjustment.Steps:Ssdothetaskindividually.Sscomparewitheachothersanswers.Providehe

26、lp讦needed.Presenttheanswers.课后作业/思考题Finishexercisesintextbookandpreparemini-projectinunit7教学后记外研社新职业英语第二版职业综合英语1Unit7教案 授课时间班周星期第节班周星期第节周星期第班节班周星期第节班周星期第节课次20学时数2授课形式(请打V)纯理论口纯实践口理实一体化口习题课口其他口授课题目Unit7CustomerServiceMini-projectandlanguagelab教学目的SsdoasurveywithaquestionnaireanddraftingasummarySsprac

27、ticelanguageskillsthroughexercises教学重点Necessaryproceduresondoingasurvey.Translationexercises.教学难点Formatofquestionnaireandsummary.Wordsformation.使用的教具/多媒体/仪器/仪表/设备等Textbook;PPT;CD教学方法After-classresearchandpractice参考资料EnglishforCareers(Bookl)说明:1.课程教案应按授课次数编写;重复班授课不再另行编写教案。 .合班课的“授课时间”可以集中填写。教学基本内容及设计PartIMini-Project35minutesObjective:Sscanknowhowtodraftasummaryofasurveyresults.Steps:Grouping.Dividetheclassintogroups.Definingth

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