2022年广播电视大学电大饭店英语模拟试题

1、开放教育英语专科饭店英语模拟试题得分评卷人I.Choose the best answer. (60 points, 3point each)1. After greeting a new guest, the receptionists first action should be to _. A. check the guests reservation B. ask the guest the length of his stay.C. ask the guest to register D. call the bellman2. I _ two hotels but they are

2、both fully booked up. A. have tried B. tried C. try D. will try3. - Can I help you?- _. A. Yes, please B. Please. C. Yes, you canD. Yes, as you like. 4. A half days rent is charged _ a room not vacated after 12:00 noon. A. against B. for C. to D. in5. At todays exchange rate, every US dollar is equi

3、valent _ 8:30 yuan RMB. A. to B. as C. in D. for 6. Dont call her at seven oclock. She _ dinner. A. will eat B. is eating C. will be eating D. has been eating7. Mr. Bellow asked the information clerk _ he could help him send a letter to New York. A. if B. that C. who D. where8. The room attendant sh

4、ould _ the cleanliness of all the rooms. A. work on B. see to C. see to it D. see that9. A: I made the reservation yesterday. B: What did he say?C: He said that _. I had made the reservation yesterday he had made the reservation the day before he made the reservation yesterday he made the reservatio

5、n the day ago 10. He tried to catch the first bus, but _. A. as early as possible B. in vain C. as well D. on request a doctor11. Generally speaking, the _ number of each guest room is the same as the room number. A. intension B. extension C. intender D. extended12. Are you sure that the turn-down s

6、ervice _ at noon? A. will do B. will be doing C. will be done D. is to do13. There was something wrong with his back and he had to _. A. lie flat B. hand out C. go off D. tear over14. Personal service do not include the _ service. A. baby-sitting B. laundry C. morning call D. chamber 15. What a care

7、less boy! He _ his work so soon. A. cant finished B. couldnt finish C. cant have finished D. must have finished 16. When the restaurant makes a miscalculation in the bill, the waiter has to _. apologize to the guest give the guest a complimentary drink say it is the cashiers fault apologize to the g

8、uest and change the bill 17. No, thank you. We dont accept tips, but thank you _. A. today B. too C. also D. all the same 18. If you come again tomorrow, Ill have that table _ for you. A. ready B. reserved C. prepared D. occupied 19. Japanese men drink a lot of Sake. It tastes _ like Shaoxing wine.

9、A. something B. somewhat C. somehow D. sometimes20. When the host proposes a toast t his guest, he often says, “_”. A. Bottoms up B. Bottom up C. Empty cups D. Finish drink得分评卷人II. Translate the following phrases into English. (20 points, 2 points each)21. 登记卡 22. 行李员领班 23. 财务部经理24. 收银部 25. 商务中心 26.

10、 叫号电话 27. 特快专递 28. 洗衣袋 29. 电话流水表 30. 娱乐设施得分评卷人III. Decide whether the following statements are true (T) or false (F). (20 points, 2 point each)31. A cashier should remind his client to keep the exchange slip well. 32. Telephone service is round the clock and free of charge in the hotel. 33. After re

11、gistration, the receptionist should wish the guest an enjoyable stay at the hotel. 34. Guests feel pleased when the room attendant calls them by the names. 35. The room attendant should never touch the banknotes or documents on the desk when cleaning the guestroom. 36. Honesty is the best policy. 37

12、. The hotel staff should report the problems to the superior no matter what it is. 38. When you must leave during the meal, you should put your napkin on the chair and fold it carefully, but never take it away with you. 39. Some hotels accept guests personal checks 40. Room service means to do servi

13、ce in the guestroom. 参照答案及评分原则 得分评卷人I. Choose the best answer. (60 points, 3point each)1.A2.A3.A4.B5.A6.C7.A8.B9.B10.B11.B12.C13.A14.D15.C16.D17.D18.B19.B20.A得分评卷人II. Translate the following phrases into English. (20 points, 2 points each)21. registration card22. bell captain23. accounting manager24. cashier counter25. business center26. station to station call27. exp