外贸函电6acceptance-and-order

1、Chapter SixOrder and Acknowledgement 1An order is a demand to buy an exact amount of goods. Order letters create one half of a contract. Brief Introduction订购信是商业交往中最常用的一种方式。买方在收到报盘函后，如果认为卖方所报条件可以接受，便发去订货函。2Different Samples of Order LettersOrder ReplyPlacing an OrderAcceptanceDecliningRepeat an Orde

2、r3A listing format of an order form should include:The quality and specifications of goodsIndicate the name of the product, the model or article numbers, if any, the page of the catalog from which you are ordering, the quantity of each item, and the price.The packing and the price of goodsTerms of p

3、aymentTime of shipment4订单或订购信函应：1. 包含详细的说明、数量、价格以及货号等2. 说明包装方式、目的港以及装运期3. 确认在初期洽谈时所同意的付款条件5An order letter should be as accurate and clear as possible, because any error may cause unexpected trouble.Some letters omit the social complimentary remarks and start straightforward with “Please send the fo

4、llowing merchandise to us.” (see sample 1 in p.176)What are the principle of writing an order letter? 6Dear Mr. Gilson,Sub: Order for 2,000 Pairs of Sheep Leather GlovesPlease dispatch to us 2,000 pairs of sheep leather gloves as per the terms stated in your offer of May 5.Letter 1 Placing an Order7

5、Would you please take special care of the quality and the package of this order? The leather should be of the same quality as that used in the sample. We hope that you can pack each pair in an airtight polythene bag, a dozen pairs of gloves in a box and then 20 boxes to a strong seaworthy wooden cas

6、e. We will order more if the first order with you prove to be satisfactory.8We are enclosing our Purchase Confirmation No.2009-308 in duplicate for your signature. Please sign and return one copy for our file. Upon receipt of your confirmation, an L/C will be issued.Sincerely yours,9Notes这是一封订购函。此信函

7、是双方的首次合作，在写作上首先以subject/sub开头提出主题；然后报出订购的数量，接着对质量提出了具体详细要求；同时提醒对方首次合作的重要性。10dispatch V.发货, 派遣, 发送 as per 根据，按照airtight adj.密封的polythene bag n.聚乙烯塑料袋 seaworthy adj.适合海运的Duplicate n.副本 Please sign and return one copy for our file. 请签退一份供我方存档。11Dear Mr. Carter,Please ship us orange marmalade as per the

8、 following terms:We are awaiting your acknowledgement.Faithfully,Quantity15,000 jarsDescriptionOrange marmalade, Quality A2PriceUS $2.10 per jar CIF ZhuhaiShipmentBy December 10, 2009Mode of TransportOcean freightPayment5% special discountLetter 2 An Order for Marmalade12Notes本文是一封订购函。这种以列表和数字订购的写作方

9、式是最直接、明确的订购。语言简洁、明了，让人一目了然。写信时提供的信息越全面越不容易出错。marmalade n.果酱acknowledgement n.承认, 确认, 感谢13Dear Sirs,We are pleased to place with you the following repeat order if you can guarantee shipment at California to Shanghai by September 25th 300 tons of Grade One California apples.Kindly confirm acceptance o

10、f our order by return and send advice of shipment with three copies of your invoice with B/L to our office in Shanghai. We will send the bank draft upon receipt of them.Yours faithfully,Translation14本文是关于订货的信函，客户对订货满意，会续订货因为彼此都有所了解。首先应表达己方有续订的愿望，然后写明按照上次条款再订若干该类产品，希望对方早日满足要求等。repeat order n.续订guaran

11、tee v. 保证advice of shipment 装运通知invoice n. 发票Bill of lading (B/L) 提单bank draft 银行汇票151. Placing Orders1) to place an order with sb.for sth.给予某人订单We thank you for your quotation of May 20 and now place an order with you for the following items.贵方5月20日报价函已收到，谢谢。现向贵方订购下列商品。Expressions for Order Letters

12、16若贵方能保证在10月9日之前将货物由上海运至新加坡，则我方乐于向贵方订购下列货物.We are pleased to place the following orders with you if you can guarantee shipment from Shanghai to Singapore by October 9.172) to place (enclose) a trial order = to order as a trial下（附寄）试订单We find both quality and prices of your products satisfactory and

13、enclose our trial order for prompt supply.我方对贵方产品的质量和价格均感满意，现寄去试订单，请供应现货。183)to send (give)sb.ones order for sth.向某人下订单We are pleased to find that your material appear to be fine quality. As a trial, we are delighted to send you a small order for 2,500 dozen Rubber Shoes.我方很高兴发现贵方原料品质优良，现寄去2500打胶鞋小额

14、订单，作为试购。194) to confirm ones order 确认订单We are glad to confirm our cable order dispatched this morning as follows.兹乐意确认今早拍发的电报订单如下5)to order sth.at a price按价格订购We have received your catalogue and price list, and now we order the following goods at the prices named.已收到贵方产品目录和价格表。现按所示价格订购下列货物。206) to p

15、lace ones order elsewhere向别处订购谢谢贵方自行车报价，但遗憾的是，贵方价格对此市场来说过高，我们不得不向别处订购。Thank you for your quotation for bicycle, but we regret that we have to place our order elsewhere as your prices are too high for this market.21An acceptance or a confirmation is in fact an unreserved assent of the buyers terms.Wh

16、en a seller receives the relative order and confirms / accepts its terms and conditions, he may begin to execute the order to the buyers satisfaction.按照商法，买主的订单是对欲购货物的出价，在卖主接受以前，不受法律约束。在接受以后，双方就要履行协议（如办理开立信用证、付款、租船、装运、保险等手续 ），并受法律约束。Acceptance22What are the points to remember while you are writing a

17、 letter of acceptance?Confirm the orderArrangement for delivery, payment etc.23Sample letterDear Sir,We are pleased to receive your order No. BD/135 Canned Beef. We accept the order and are enclosing our Sales Confirmation No. 354 in duplicate of which please sign and return one copy to us for our f

18、ile. We trust you will open the relative L/C at an early date.24 As to the Items A and B, we shall arrange delivery as soon as we get your L/C, and for items C and D we shall ship accordingly. Hoping the goods will turn out to be your entire satisfaction and we may have further orders from you. Your

19、s faithfully,25本文是接受函，在写作上首先表示乐于接受对方的订单，然后对接下来的工作进行安排。如向对方要求按时开立信用证；感谢对方所作出的努力和诚意等。countersign n.会签 1)to accept ones order 接受某人订单Thank you for your Order No.123. We accept it and will dispatch the goods early June.贵方123号订单已收到，谢谢。我们接受此订单并将于6月初交货。262)to confirm acceptance of ones order 确认接受某人订单We are

20、pleased to receive your order and confirm acceptance of it.很高兴接到你方订单，现确认予以接受。3) book your order 接受订单We have pleasure in informing you that we have booked your order No.234. We are sending you our Sales Confirmation No.789 in duplicate, one copy of which please sign and return for our file.我们很高兴地告知已接

21、受你方第234号订单。现寄上第789号销售确认书一式两份，请签退一份供我方存档。274)in stock (out of stock)有（无）存货As the goods you ordered are now in stock, we will ship them without fail as early as possible.因为贵方订货尚有存货，本公司将一定尽快发运。We are very pleased to receive your order and confirm that all the items required are in stock.很高兴接到贵方订单，并确认所需

22、的全部货物均以现货供应。28After receiving an order, what does the supplier may immediately do if he can accept all the terms stipulates in it?执行订单(Fulfillment of Orders)291. to execute (fulfill) an order 执行订单Please be assured that the order will be punctually fulfilled.请放心，我方将准时运交订单定货。我方已收到贵方751号订单，订单的执行将使贵方满意。

23、We have received your order No. 751 and it will be executed to your satisfaction.302)to work on an order 执行订单 Your order is booked and we are working on it.已接受贵方订单，现正在执行中。3)to keep sb. informed of不断告知某人情况Your order is receiving our immediate attention and we will keep you informed of the progress.我方

24、正在迅速处理贵方订单，并将随时告知贵方进展情况。314)to ensure the fulfillment of an order保证订单的执行请及时开立有关信用证以保证订单的执行。Please open the relevant L/C in time to ensure the fulfillment of the order.32To explain the reasonTo revert to the business in the futureTo suggest substitute 有时因所要求的货物无货可供或价格和 规格已经改变，卖主不能接受买主的订单。在这种情况下，拒绝接受订

25、单的信函必须非常仔细的缮写，而且要为友谊和今后交易留有余地。最好介绍一些合适的代替货品，提出还盘及劝说买主接受。Declining an OrderSuppose you have to decline an order, how can you deal with the situation?33Declining an OrderDear Sir,Thank you for your Order No.115 received this morning for the above goods, but regret that owing to shortage of stocks, we

26、are unable to accept, nor can our manufacturers undertake to entertain your order on account of the uncertainty of raw materials.34 We will, however, revert to this matter and contact you by cable, once the supply position improves. Meanwhile, please feel free to send your special enquiries for any

27、other metal sheets and you can rely on our best attention at all times. Yours faithfully, Encl. As stated.35What is the captioned product?Why decline order?Can the manufacturer produce the goods immediately for the seller?revert to 回复，重谈Improve V. 改善， 好转feel free to 不要客气， 无拘束地做undertake 承担,答应metal s

28、heets 金属片 36Dear Sirs,Thank you for your order of November 11. We should like to fill your order for the Fashion Blouse A437, Size 38, but the fact is that we have received more orders than we had expected, with the result that our large reserve stock has been sold out. Can the seller supply the req

29、uired goods as the buyer ordered? Why or why not?37 The manufacturer is no longer able to supply this blouse, but we are fortunate to have in stock a blouse of the same high quality and exquisite style, at a slightly lower price. You will find this blouse listed and illustrated in our catalogue, on

30、page 15, A438. We can send you the blouse promptly if we receive your order within a few days. This model is very popular. It is now selling as fast as the model you ordered.What does the seller do to solve the problem?38Just write the catalogue number of the blouse and the size you desire on enclos

31、ed special order blank, and, mail it to us in the enclosed stamped envelope. The blouse will reach you promptly.Yours faithfully, Whats the subject goods?Why cant we supply the goods?What is the suggestion?391.fill ones order fulfill ones order 执行订单e.g. Wed like to fill your order, but we do not hav

32、e the special equipment to produce the goods. 2.reserve stock goods kept in stock for future use 储备库存量401) to be unable (not in a position) to accept ones order 无法接受某人订单As wages and prices of materials have risen considerably, we regret we are not in a position to book the order at the prices we quo

33、ted half a year ago.由于工资和原料价格大幅上涨，很抱歉无法按我方半年前所报价格接受订单。2) out of stock 缺货The goods you ordered are momentarily out of stock.贵方所订购的货物暂时缺货。413) can not entertain any fresh order 不能接受新的订单As our factories are fully committed for the fourth quarter, we regret our inability to entertain any fresh order.由于我

34、方工厂第四季度的货基本接满，我们歉难接受新的订单。424) to recommend sth. as a substitute推荐某物作为代用品Unfortunately, your order goods Model No. 84 are now out of stock, but we recommend No. 85 as a substitute which is very close to your choice in quality though slightly higher in price.很抱歉，贵方所订购的84型产品目前已无存货，故推荐85型产品，此产品与贵方指定的产品在

35、质量上极其相近，只是价格稍贵。435）to be not in a position to accept ones order 无法接受某人订单As wages and prices of materials have risen considerably, we regret we not in a position to book the order at the prices we quoted half a year ago.由于工资和原料价格大幅度上涨，很抱歉无法按我方半年前所报价格接受订单。44Something unexpected has compelled us to ask

36、 you to cancel part of our order and to deliver only 1,000 cases black tea instead of 2,000 cases.意外的事件迫使我方要求贵方取消部分订单，改发1000箱红茶，而不是2000箱。很抱歉，由于贵方产品质量低劣，我方不得不取消合同。We regret that we have to cancel our order because of the inferior quality of your products. Cancel an order45Choose the appropriate word

37、or words.1) We are arranging for the punctual (shipment, shipping) of the ( ordered, order ) goods.2) Our offer is (firm， work ) subject to your reply (for, in, within ) one week.3) Any delay (in, about ) shipment will cause us inconvenience.4) Enclosed is our order ( for, on ) 300 sets of Transisto

38、r Radio.465) Your (term, terms) are satisfactory and we are pleased to (enclose, place) an order (with , to )you.6) If you cannot (send, give) the goods as per (requirements, specifications), please send us alternates.7) If you do not have Model 105 (from, in) stocks, please (remove, cancel) this or

39、der.8) We hope you will (agree, accept, receive, admit) our terms and make (preparation, arrangements) for an early delivery.9) We (admit, acknowledge) with thanks your order of June 1.5) Your (term, terms) are satisfactory and we are pleased to (enclose, place) an order (with , to )you.6) If you ca

40、nnot (send, give) the goods as per (requirements, specifications), please send us alternates.7) If you do not have Model 105 (from, in) stocks, please (remove, cancel) this order.8) We hope you will (agree, accept, receive, admit) our terms and make (preparation, arrangements) for an early delivery.

41、9) We (admit, acknowledge) with thanks your order of June 1.471. _ the faxes exchanged between us, we are pleased to confirm having purchased from you 10,000 dozen mens shirts of “Haida” Brand.2.If the quality of your machine is satisfactory and your prices are right, we expect to _for fairly large

42、numbers.3. Enclosed please find our Purchase Confirmation NO.8848_. together with, place regular orders, in case, in accordance with, in duplicate, in ones favor, shipment, in due courseIn accordance withplace regular ordersin duplicate484. Please let us know _ you are interested in any of the items

43、. 5.We will open an L/C _ in time.6. Upon receipt of your L/C, we will effect _of your order without delay.7. We have received your letter of Feb.25 _a draft contract showing the terms and conditions of your sale. together with, place regular orders, in case, in accordance with, in duplicate, in one

44、s favor, shipment, in due coursetogether within casein your favorshipment491)如果你们订购这种商品，我们可以按你们所需要的数量供应。If you want to purchase this product, we are able to supply as much as you require.2) 相关信用证将通过雅加达第一国家银行开出。收到后请立即安排装运，我方非常感谢。The relative L/C will be established through the First National Bank, Jakarta. We thank you very much for your prompt arrangement of shipment upon receipt of it.3)如果你方能满足我方的需要，井