3897国开电大专科《商务英语1》历年期末考试试题及答案汇编(分题型分学期版)

1、3897国开电大专科商务英语1历年期末考试试题及答案汇编（分题型学期版）第一大题交际用语题库2021年7月试题及答案Could you please tell me your name?Sure. I like it.Sure. It is my pleasure.Sure. My name is John Taylor. 答案cWhen can you effect shipment?Around in June.It is late.A direct shipment is better.答案AHello, r m Susan. Nice to meet you.And you?Nice

2、to meet you, too.Very nice.答案B I can show you around, if you like.Lets go.Sure. Thank you.I cant wait.答案B5. You know,your parents wishedyou had told them the truth earlier.We should also find that.So be careful with telling the truth.WelL truth is not always pleasant.答案c2021年1月试题及答案Hello, r m Susan.

3、 Nice to meet you.And you?Nice to meet you, too.Very nice.答案BCould you give me the schedule this afternoon?No problem, Mr. Taylor.No, thank you.Yes, I can.答案ADo you have any suggestions about it?No, I have no idea.Let me give you a hand.After I read it in detail, I will tell you my opinion.答案c I can

4、 show you around, if you like.Lets go.Sure. Thank you.I cant wait.答案BWhere shall we have the meeting?The first conference room is spacious.The first conference room isnt good.In the first conference room.答案c2020年9月试题及答案Could you look after my dog for me while were away?No, thanks.With pleasure.r m n

5、ot afraid.答案BHello!Could Is peak to the headmaster, please?Hold on, please.Thats the headmaster, please.Who are you?答案AHappy birthday!Thank you.The same to you.Good luck.答案ASally, could you lend me your calculator?Mine is not working.It doesnt matter.No, I cant.Sure.答案cWe think$55, 000 would be reas

6、onable for transferring our trademark.That，s too high.Oh, my honey.Oh, my goodness.Oh, my friend.答案B2020年7月试题及答案Oh, I am not feeling well. Ive got a cold.Fine. How are you?Never mind. Take care.r m sorry to hear that.答案cLinda, you speak English very well.No, I dont think so.Thank you very much.Not g

7、ood enough.答案BKate, could you answer the telephone, please?r n get it.OK.No, thanks.Yes, I could.答案AOh, but how long will it take to reach LA?It takes along way to reach LA.Usually it takes around 12 days.LA is very far from here.答案BHello, David!I havent heard from you for along time. How have you b

8、een recently?Thats all right.Longtime no see.Not bad, thank you.答案c2020年1月试题及答案Thank you very much for helping me.You re welcome.It doesnt matter.No need.答案AHello, Lucy. How are you?And you?Fine, thanks.Yes, I am.Glad to meet you.答案AHelp yourself to some fish.It sounds nice.Thank you.Yes, please.答案B

9、4. Good morning. Far EastLogistics Company. This is Lin Han xue. May I help you?Good morning, Ms, Lin, Nice to meet you.No, thank you.Good morning, Ms. Lin. This is Daniel Anderson speaking. 答案cHere you are, Sir.All right.Yes, here we are.Thank you very much.答案c2019年7月试题及答案Would you like to have som

10、e rice?Yes, please.Yes, I like.Yes, I have.答案ANice to see you.Good morning.Pleased to meet you, too.Nice to see you, too.答案cWould you please give me some water?Yes, I do.Certainly.No, thanks.答案BWhere shall we have the meeting?The first conference room is spacious.The first conference room isnt good.

11、In the first conference room.答案cWelL after my report, there will be a break for refreshments.All right, I see.The break won t belongwill be a break for refreshments.up?I have already done that.r ve got to hurry.If its a small amount we write it答案cOh, but how long will it take tooff as bad debt. For

12、larger sums we reach LA?All right, r 11 see it. 答案A2019年1月试题及答案Here you are, Sir.All right.Yes, here we are.Thank you very much.答案BWelL after my report, thereThe break won t belong.All right, I see.All right, r 11 see it.答案CWhat if he still doesn t payIt takes along time to reach LA.Usually it takes

13、 around 12 days.LA is very far from here.答案cWhats the purpose of your visit today?Uh, Im, not sure.r m intending to ask for your advice on brand design.Yes, r d like to talk with you.答案A2018年7月试题及答案Could you give mean example of good team working there?Sorry.I can see from your resume.Sure.I was the

14、 treasurer of the Students Union.Not at all. I was in charge of sales for Corporate Pan-Asia.答案BThe senior managers need the results from last month straightaway, so I cant stop to talk. I ve got to hurry.Stay longer.Go slowly.Ok, see you later.答案cHello, r m Susan. Nice to meet you.Are you?Nice to m

15、eet you, too.How are you?答案BSally, could you lend me your calculator?Mine is not working.It doesnt matter,No, I cant.Sure, why do you need it?答案cI bet that Mike wished you had told him that earlier.We should also find what the customers keep in their minds.So be careful with our job.Well, Mike isnt

16、a fool, he wont do that again.答案c2018年1月试题及答案Good morning. Far East Logistics Company. This is Lin Han xue. May I help you?Good morning, Ms. Lin. Nice to meet you.No, thank you.Good morning, Ms. Lin. This is Daniel Anderson speaking.答案cHello, David! I haven t heard from you for along time. How have

17、you been recently?Thats OK.Longtime no see.Not bad, thank you.答案cOh. But why didnt he just own up and tell someone?So be careful with our job.He was too scared that he would be fired, I suppose.You should have told him that earlier.答案BLet me show you how to use the printer.r 11 do my best.Thanks for

18、 your help.No, I can use it myself.答案BI got to know Ted only from his resume. In fact he is not qualified for his job.Oh, its such a pity!Oh, it sounds interesting!r m glad to hear that! 答案A第二大题词汇与结构题库2021年7月试题及答案I founddifficult to talk in public.itthathim答案AListen, everybody. I haveto tell you.som

19、ething importantanything necessarynothing interesting答案AMy sisterstories when I was young.used to tellwas used to tellused to telling答案AHelen ishonest man.theaan答案cThere are twentyin our school.girls studentsgirl studentsgirl student答案BHow many childrenin the picture? Three.are thereis therehave the

20、re答案AA conversationbetween the teacher and his student.goes bygoes ongoes up答案BI was theof the Students Union.manchairhost答案BWhen a company needs tonew people, it may advertise the job in a newspaper or ona website.employretainapply答案AThe company will select some people toan interview.attendpretendi

21、ntend答案AA modern European style cafe is in thearea.A. downtowndowntown答案c17. If you need any help, please feelofonto答案C18.Its better to ask for helpthatwhenwhich答案Bfreecontact me.you meet a problem.You look muchafter vacation.goodbestbetter答案cYou are planning to finish the project with your partners

22、,dont youarent youare you答案B2021年1月试题及答案6. How many childrenin the picture? Three.are thereis therehave there答案A7.Its better to ask for helpthatwhenwhich答案B8.You look muchyou meet a problem.after vacation.goodbestbetter答案cIf you need any help, please feel freecontact me. TOC o 1-5 h z ofonto答案CI was

23、 inof the northwest region of China.chargedutychange答案AThe third part is theresults.expectexpectingexpected答案cThe population of the worldstillnow.will； growhas； grownis； growing答案cYou are planning to export this product to Europe, dont youaren，t youare you答案BI bet that Mike wished youhim that earlie

24、r.toldhave toldhad told答案cThen people, are interested, can apply for the job.whotheythose答案Ar ve learnedtoday.something newnew somethingnew something答案AI believe teamworkimportant.wasisare答案BThere are some visitorsto our marketing department next ecomingto coming答案BThese police oftenthe children acr

25、oss the street.helphelpsis helping答案AI have finishedyour project plan.readto readreading答案c2020年9月试题及答案Have you got some water to drink?Here you are. Therestill some in the bottle.havewasis答案CNot only Tom but also Alice and Marybusy.iswasare答案cWeTl let you know when wea decision.makegivetake答案ADont

26、worry so muchis my job!worryworryingworried答案BThose numbers come to mean the world to youthey give you the record of how muchmoney youve earned or lost.so thatin casebecause答案cThe marketing departmentthe sales for the last six months.has summarizedsummarizedwas summarized答案AThen people, are interest

27、ed, can apply for the job.thosetheywho答案cHe didnt seem toany actions.makeTakedo答案Br 11the remittance for you in our records.check incheckoutcheckup答案cIt is a facthis wife, Josephine Dickson, always had some minor accidents.thatwhatwhich答案APrices may change quickly if supply or demand.changeschangewi

28、ll change答案Ar d like to know what time we can get the containerit is in the port.whywhenwhere答案Bthe expansion of international trade, the container service has become popular.ForLikeWith答案CActually, buyers are the group of peoplewant to buy certain goods or services.theywhowhich答案BA week ago, I sent

29、 him a statementthe amount overdue.showshowingshowed答案B2020年7月试题及答案The whole familyenjoyingthe beautiful music now.are allall isall are答案AHow many childrenin the picture? Three.are thereis therehave there答案AWere sorry to tell you that your remittanceyet.won t arrivehasnt arriveddoesnt arrive答案BThis

30、story is about some American studentslearned business skills by operating theirown banks.whowhichwhom答案ANow, we have enlarged andour domestic market and European market.consolidatedmergedpurchased答案A11.If you want to paysomething in another currency, you have to change your moneyinto the other money

31、.inforback答案Br 11 get your RMB for you while yourethese forms.filling outtaking outworking out答案AThe questionwe should use this brand name will be decided by our marketing team.whichwhetherwhat答案BDo you think you could cut it30%?bydownat答案AI have finishedyour project plan.readto readreading答案cPrices

32、 may change quickly if supply or demand.changeschangewill change答案AActually, buyers are the group of peoplewant to buy certain goods or services.theywhowhich答案BThe next shareholders meeting wasat the end of this year.scheduledusedmade答案AA week ago, I sent him a statementthe amount overdue.showshowin

33、gshowed答案Bis very important that you dont make any mistakes when you calculate those figures.ThatWhatIt答案C2020年1月试题及答案Theremany people running in the park every morning.iswereare答案cThese police oftenthe children across the street.helphelpsis helping答案AIt is better to tell someone to get it.fixfixedf

34、ixing答案BThe ten-day display and salefinished tomorrow.iswould bewill be答案CYou are planning to export this product to Europe, ?dont youarent youare you答案BMarkets are the system thatsome people s demands and some other peoples supplies.rejectsmeetsbridges答案cSmall holes should be made in thecloth to le

35、t the moisture out.drywaterproofwet答案BIpacking in wooden cases.prefergetthink答案Ar 11the remittance for you in our records.check incheckoutcheckup答案cThere are some visitorsto our marketing department next eto comingcoming答案cThe woolen gloves shouldin twenty boxes.be packedpackbe packing答案ABut the cha

36、rge will beand it also slows down delivery.more valuablecheaperhigher答案BI d like to know what time we can get the containerit is in the port.whywhenwhere答案BThe third part is theresults.expectexpectingexpected答案c18 of the EU members have replaced their national currencies by Euro notes andcoins2002.f

37、oratsince答案C2019年7月试题及答案Sundaythe first day of the week.isaream答案AThe population of the worldstillnow,has； grownwill； growis； growing答案cWe try our best to, your requirement.makemeetget答案BI bet that Mike wished youhim that earlier.toldhave toldhad told答案BEvery business has its ups and downs, and soev

38、ery person. TOC o 1-5 h z isdoesdo答案BI hope our plan willby the board.approvebe approvingbe approved答案cThe meeting suggestedthe loan first.to replyrepliedrepaying答案AAt university In evermy assignments in late.handhandedhas handed答案BWhen a company needs tonew people, it may advertise the job in a new

39、spaper or ona website.employretainuse答案AThen people, are interested, can apply for the job.whotheythose答案AThere wasin the meeting room as the general manager predicted the companys salestarget.silencesilentsilently答案AThe ten-day display and salefinished tomorrow.iswould bewill be答案CActually, buyers

40、are the group of peoplewant to buy certain goods or services.theywhowhich答案Br m particularly proud ofI organized the finances.whowhichhow答案cr ve learnedtoday.something newnew somethingnew something答案A2019年1月试题及答案It is a facthis wife, Josephine Dickson, always had some minor accidents.thatwhatwhich答案

41、AFor larger sums we take legal steps tothe money.coverrecoverdiscover答案BThe ten-day display and salefinished tomorrow.iswill bewould be答案BThe marketing departmentthe sales for the last six months.has summarizedsummarizewas summarize答案Ar d like to know what time we can get the containerit is in the p

42、ort.whywhenwhere答案BPrices may change quickly if supply or demand.changeschangewill change答案AI hope our plan willby the board.approvebe approvingbe approved答案cThere wasin the meeting room as the general manager predicted the companys salestarget.silencesilentsilently答案AIt is better to tell someone to

43、 get it.fixfixedfixing答案BIf you want to paysomething in another currency, you have to change your moneyinto the other rback答案Br 11 get your RMB for you while you rethese forms.filling outtaking outworking out答案AGoods are carried by severalof transporton road or rail, by sea or air.meansroa

44、dsships答案AWe try our best toyour requirement.makemeetget答案BEvery business has its ups and downs, and soevery person. TOC o 1-5 h z isdoesdo答案BDo you think you could cut it30%?byforat答案A2018年7月试题及答案You wont choose this brand name, ?will youwon t youdont you答案AThere wasin the meeting room as the gener

45、al manager predicted the companys salestarget.silencesilentsilently答案Ar d like to know what time we can get the containerit is in the port.whywhenwhere答案BI have finishedyour project plan.readto readreading答案cPrices may change quickly if supply or demand.changeschangewill change答案AThere-examination r

46、esults indicate that one-third of the goods are notstandard.up towithinon答案AThe ten-day display and salefinished tomorrow.iswould bewill be答案Cr IIthe remittance for you in our records.check incheckoutcheckup答案cis very important that you dont make any mistakes when you calculate those figures.ThatItW

47、hat答案BBut the charge will beand it also slows down delivery.more valuablecheaperhigher答案cAfter that, we have to postletters.a set ofa lota series of答案cAt university Inevermy assignments in late.havehandhavehandedhasee*handed答案BWhen a company needs tonew people, it may advertise the job in a newspape

48、r or ona website.employretainuse答案AWe 11 let you know when wea decisiontakegivemake答案cyour check is received within a week we shall have no alternative.UnlessAsIf答案A2018年1月试题及答案r m particularly proud ofI organized the finances.whowhichhow答案cThere are some visitorsto our marketing department next eco

49、mingto coming答案BBut the charge will beand it also slows down delivery.more valuablecheaperhigher答案cThe third part is theresults.expectexpectingexpected答案cWe try our best toyour requirement.makemeetget答案BEvery business has its ups and downs, and soevery person. TOC o 1-5 h z isdoesdo答案B18 of the EU m

50、embers have replaced their national currencies by Euro notes andcoins2002.foratsince答案cIt is better to tell someone to get it.fixfixedfixing答案BThe companys Human Resources department will then select the most suitable peopletoan interview.attendjoingo答案AThe ten-day display and salefinished tomorrow.

51、iswould bewill be答案CSmall holes should be made in thecloth to let the moisture out.drywaterproofwet答案BDont worry so muchis my job!worryworryingworried答案BThose numbers come to mean the world to youthey give you the record of how muchmoney youve earned or lost.so thatin casebecause答案cWe are usually ve

52、ry promptsettling your accounts.inonat答案Ar ve learnedtoday.something newnew somethingnew something答案A第三大题阅读选择题题库2021年7月试题及答案Does everyone in your office always agree all the time? When someone makes a suggestion, does everyone just smile and nod in agreement? When you bring forward an idea, do peopl

53、e just accept it? WelL if you answered yes” to any of these questions, you are in an extremely unusual workplace. People are people. They disagree, they argue, and they fight. You cant get around it.But you can learn to deal with it.To hold your own, you need to learn how to argue effectively. If yo

54、uve got an opinion, you need to defend it. And if you have a problem with something a colleague has done, you need to let them know. This can make for some difficult discussions and meetings, but this is just apart of life and business.From the first paragraph we can know that in the office.people s

55、ometimes arguepeople always agreepeople always get around it答案AThe underlined sentence “People are people. ” means.people are always the samepeople dislike each otherpeople have their own opinions答案cThe writer suggests that if you have got an opinion, you need to.get around itfight for itargue in su

56、pport of it答案cYou need several skills to.let your colleagues knowargue effectivelymake for discussions and meetings答案BThe main point of this passage is about.the fact of disagreement and argument in the officehow to avoid disagreement and argument in the officehow to argue effectively in the office答

57、案A2021年1月试题及答案This is a situation youve probably experienced many times： you arrive for a meeting ten minutes early. There are several people already there. You say hello and thenWhat do you talk about?What do you say?In this situation, you need to be able to make a small talk. A small talk is an in

58、formal conversation. We use the term “small talk” because it is not about exchanging information or making decisions or having a serious discussion.Its away to avoid uncomfortable silences and build stronger relationships.Small talk might seem to be about nothing important, but it is important in it

59、self. Being able to make a small talk will allow you to make yourself part of a group. It will set the stage for more serious types of communication.dialog.According to the passage, small talk is a kind offormalinformalserious答案B TOC o 1-5 h z The purpose of making a small talk is.avoid uncomfortabl

60、e silences exchange information make decisionstototo答案The phrase “set the stage for in Para. 3 meansmake preparations forput an end tobe suitable for答案AIn the passage, you can be a member of a group throughplaying gamesworking togethermaking small talks答案cpassage should be Communication a Meeting a