Unit 1 Introduction to Logistics

1、Unit 1 Introduction to LogisticsLEARNING OBJECTIVESp To learn the definition of logisticsp To list different activities of logistics and understand the relationships between themp To discuss the aims of logisticsp To recognize the importance of logistics to every organizationEnglish for Logistics2KE

2、Y TERMS(7-1)p military adj. 军事的p maintenance n. 维护，保持，维修，生活费用p armed adj. 武装的p tempo n. 节奏，步调p critical adj. 批评的，决定性的，重要的p discipline n. 训练，纪律，惩罚p professional adj. 职业的，专业的p logistician n. 物流师；后勤人员p International Society of Logistics 国际物流协会English for Logistics3KEY TERMS(7-2)p disseminate vt. 散布；宣传，

3、传播p confusion n. 混乱，混淆p implement n. 工具，器具 vt. 实现，执行，使.生效p inbound adj. 内地的p outbound adj.出站；驶向外国的，向外去的p fleet management 车队管理；船队管理p order fulfillment 订单履行p tactical adj. 战术的；策略的；善于策略的English for Logistics4KEY TERMS(7-3)p coordinate vt. 调整；整合p marketing n. 行销，销售p sales manufacturing 生产销售p warranty n

4、. 保证；担保；授权p after-sales service 售后服务p cutlery n. 餐具p raw materials 原材料p procurement n.采购p negotiate vt. 谈判，商议；English for Logistics5KEY TERMS(7-4)p insurance n. 保险；保险费p customer service 客户服务p ultimately adv. 最后；根本；基本上p complaint n. 投诉p damage claim 损坏索赔p disappointment n. 失望；沮丧p neutralize vt. 抵销；使中

5、和p stock control 存货控制p inbound transport 入境运输p outbound transport 出境运输English for Logistics6KEY TERMS(7-5)p order processing 订单处理p central nervous system 中枢神经系统p invoicing 发票p order modification 订单更改p order status inquiries 订单状态查询p credit checking 信用检查p buyer n.买主p vendor n. 卖主p substantially adv. 实

6、质上；大体上；充分地p vital adj.至关重要的；English for Logistics7KEY TERMS(7-6)p cornerstone n. 基础；柱石；地基p recycling n. （资源、垃圾的）回收利用p waste disposal 废物处理p pallet n. 简陋小床；调色板；托盘，货板p cable reel 电缆盘p container n.集装箱p reverse logistics 逆向物流p physical distribution management 物流管理p downstream adj. 下游的p overseas liaison 海

7、外联络English for Logistics8KEY TERMS(7-7)p arbitrary boundaries 任意边界p merchandising n. 推销；销售规划p availability n. 可用性；有效性；实用性p overriding 主要的,占优势的p management information system (MIS) 管理信息系统p National Council of Physical Distribution Management 国家物流管理委员会p Council of Supply Chain Management Professionals

8、 供应链管理专业协会English for Logistics9TEXTp 1.1 Defining Logisticsp 1.2 Definition of Logisticsp 1.3 Activities of Logisticsp 1.4 Aims of Logisticsp 1.5 Importance of Logisticsp 1.6 Emerging trends in logisticsEnglish for Logistics101.1 Defining Logistics p The origin of the term logistics comes from the

9、French word “logistique,” which is derived from “loger” meaning quarters (as in quartering troops).p Logistics is not only about the supply of materiel to an army in times of war, it also includes the ability of the national infrastructure and manufacturing base to equip, support and supply the arme

10、d forces, the national transportation system to move the forces to be deployed, and its ability to resupply that force once they are deployed.English for Logistics111.2 Definition of Logisticsp Logistics - (business definition) Logistics is defined as a business planning framework for the management

11、 of material, service, information and capital flows. It includes the increasingly complex information, communication and control.English for Logistics121.2 Definition of Logisticsp Logistics - (military definition) The science of planning and carrying out the movement and maintenance of forces. tho

12、se aspects of military operations that deal with the design and development, acquisition, storage, movement, distribution, maintenance, evacuation and disposition of material; movement, evacuation, and hospitalization of personnel; acquisition of construction, maintenance, operation and disposition

13、of facilities; and acquisition of furnishing of services. English for Logistics131.2 Definition of Logisticsp Logistics - The procurement, maintenance, distribution, and replacement of personnel and materiel. - (Webster Dictionary) p Logistics - 1. The branch of military operations that deals with t

14、he procurement, distribution, maintenance, and replacement of materiel and personnel; 2. The management of the details of an operation.English for Logistics141.2 Definition of Logisticsp Logistics - .the process of planning, implementing, and controlling the efficient, effective flow and storage of

15、goods, services, and related information from point of origin to point of consumption for the purpose of conforming to customer requirements. English for Logistics151.3 Activities of LogisticsEnglish for Logistics161.3 Activities of Logisticsp Procurement or purchasingp Customer servicep Inward tran

16、sport or trafficp Receivingp Warehousing or storesp Outward transportp Stock controlEnglish for Logistics171.3 Activities of Logisticsp Order processing p Effective communicationp Locationp Recycling, returns and waste disposalp Physical distribution managementp Information processingEnglish for Log

17、istics181.4 Aims of logisticsp LOGISTICS is the time-related positioning of resources, or the strategic management f the total supply-chain.p The SUPPLY-CHAIN is a sequence of events intended to satisfy a customer.p The overall AIM OF LOGISTICS is to achieve high customer satisfaction. It must provi

18、de a high quality service with lowor acceptablecosts.English for Logistics191.5 Importance of logisticsp Essential and expensivep Logistics is essential for every organization. logistics has always been a central and essential feature of all economic activity. p Not only is logistics essential, but

19、it is also expensive. Organizations may reduce their overheads as much as possible, but they are often left with surprisingly high logistics costs. English for Logistics201.6 Emerging trends in logisticsp Globalization.p Information technologies.p E-commerce.English for Logistics21NOTESp 1. The prac

20、tice of logistics in the military sector has been in existence for as long as there have been organized armed forces and the term describes a very old practice: the supply, movement, and maintenance of an armed force both in peacetime and in battle conditions.p 有组织的武装力量出现以来，物流实践就存在于军事领域中。这个词描述了一个非常古

21、老的实践：和平时期和战争条件下军队的供应、移动和维持。English for Logistics22NOTESp 2. Logistics considerations are generally built into battle plans at an early stage, for it is logistics that determine the forces that can be delivered to the theater of operations, what forces can be supported once there, and what will then

22、be the tempo of operations.p 对物流因素的考虑通常在作战计划的早期阶段，因为正是物流决定部队能否到达作战区，什么部队可以一到达就获得支持，以及接下来的行动节奏如何。English for Logistics23NOTESp 3. The overall AIM OF LOGISTICS is to achieve high customer satisfaction. It must provide a high quality service with lowor acceptablecosts.p 现代物流的总体目标是实现高客户满意度。它必须以低的或可以接受的成

23、本，提供高品质的服务。English for Logistics24EXERCISEp . Questions for Discussion and Review Where does the term “logistics” originate from? What are the activities included in a logistics system? Recognize the importance of logistics to every organization How important is logistics to the national economy? Wh

24、y is the customer service activity critical? What is reverse distribution?English for Logistics25EXERCISEp Translate the following sentences into Chinese: 1. Transportation can be defined as the actual physical movement of goods or people from one place to another, while transportation management (t

25、raffic management) refers to the management of transportation activities by a particular organization. 2. In a broad sense, it is the output of the entire logistics effort; that is, customer service and some resulting level of satisfaction are what the logistics system ultimately provides the buyers.English for Logistics26EXERCISEp Translate the following sentences into Chinese: 3. If it does not satisfy customers, it is unlikely to survive in the long term, let alone make a profit, have high retu