企业商务英语口语培训教学资料

1、LOGO第一页，共28页。Meeting foreign guests第二页，共28页。Picking up the guest Welcoming1 Introduction2 Greetings3 Offering4 Hotel5 Small talk topics6第三页，共28页。WelcomingvOn behalf of , Im very glad to welcome you here.vIts a pleasure to see you here.vWelcome tovThank you for coming all this way.第四页，共28页。Introducti

2、onv Please let me introduce myself. Im How do you do? My name is May I introduce myself? Im Its a pleasure to make your acquaintance. My name is第五页，共28页。Introduction Its my pleasure to introduce you to Id like to introduce you to A, let me introduce you to A, Id like you to meet This is Hes in charg

3、e of He looks after Hes our Director/Manager.第六页，共28页。营业部营业部 Business Office人事部人事部 Personnel Department人力资源部人力资源部 Human Resources Department(HR Department)总务部总务部 General Affairs Department财务部财务部 Financial Department销售部销售部 Sales Department促销部促销部 Sales Promotion Department内销内销(nixio)部部 Domestic Sales

4、Section外销部外销部 International Sales Section国际部国际部 International Department出口部出口部 Export Department进口部进口部 Import Department公共关系部公共关系部 Public Relations Department广告部广告部 Advertising Department企划部 Planning Department产品开发部 Product Development Department研发部 Research and Development Department(R&D)秘书室 Se

5、cretarial Pool采购部 Purchasing Department工程部 Engineering Department行政部 Administration Department市场部 Marketing Department技术部 Technology Department客服部 Service Department总经理室 General Managers Office副总经理室 Vice General Managers Office生产(shngchn)部 Product Department广东业务部 GD Branch Department无线事业部 Wireless I

6、ndustry Department拓展部 Business Expending Department物供部 Supply Department业务拓展部 BD Business and Development Department监事会 Monitor & Support Department 战略(zhnl)研究部 Strategy Research Department会议室 Meeting Room会客室 Reception Room质检科 Quality Testing Department厂长室 Director Office档案室 Archives党支部 Branch o

7、f the Party生产科 Manufacture Section 第七页，共28页。Introduction I have heard a great deal /so much about you. I have been looking forward to seeing you in person. Seeing is believing. Would you mind exchanging your business card with me?第八页，共28页。v初次见面初次见面 How do you do? Very nice to meet you. Its nice to h

8、ave you here.Greetings第九页，共28页。v 遇到遇到(y do)熟人熟人v Long time no see.v Great to see you again.v Havent seen you for ages/some time.v How have you been(doing)?v Hey, man. Hows it going?v How are you getting on/making out?v Whats up?Greetings第十页，共28页。正面回答正面回答(hud)Quite well/Pretty good/All right, thank y

9、ou!Im doing great/good. How about you?Couldnt be better! What about you?一般回答一般回答(hud)Not too bad, thanks.Same as ever.Nothing in particular. Greetings第十一页，共28页。关注关注(gunzh)气色气色You appear well this morning.Youre in very good looks.Youre looking really good.You dont look yourself.You have been off colo

10、ur recently.Greetings第十二页，共28页。Sample Dialogue AA: Hey, man. Long time no see. Hows it going?B: Pretty good/Not too bad. Thank you! How about you?A: Same as ever! Id like to introduce you to our manager, John Smith.B: Nice to meet you, John. I have been looking forward to seeing you in person.C: Nic

11、e to meet you too, Jack. Would you mind exchanging your business card with me?B: Of course. Here you are.C: Thank you. This is mine.第十三页，共28页。vLet me help you with your luggage.vMay I help you with one of your bags?vOur car is out in the parking lot.vTheres a car waiting for you, so please come this

12、 way.vPls get in the back seat.Offering第十四页，共28页。vWould you like to go to your hotel to rest and have a shower, or go to our company first?v We have reserved/booked a room for you at Rongqiao Hotel.v This is the hotel where youre going to stay.v Shall we go to the reception desk and check in?Hotel第十

13、五页，共28页。vYour room is on the top floor, facing the garden.vHow do you like this suite?vIf you encounter any inconvenience, pls do not hesitate to let me know.vYou must be tired after such a long flight. Have a good rest.Hotel第十六页，共28页。vTravel Hows your flight? You must be exhausted/ I bet youre tire

14、d. How do you like our city? Is this your first visit to? Did you have a good trip? I hope you enjoy your stay here.Small talk topics第十七页，共28页。vWeather Its a beautiful day, isnt it? Finally weve gotten a beautiful day. Im a spring/summer/autumn/winter person. Its lovely/sunny/warm/cold. How do you l

15、ike our weather? It was dismal/cloudy/cold/damp/wet/ stormy/windy.Small talk topics第十八页，共28页。vSchedule Here is a schedule weve prepared. I hope its suitable for you. Im wondering whether you like this plan. You can change it if you want.Small talk topics第十九页，共28页。Sample dialogue B A: Mr. Hu, on beha

16、lf of TPV, Im very glad to welcome you here. Please let me introduce myself. Im Susan Wang. Nice to meet you. B: Nice to meet you too, Susan. A: May I help you with one of your bags? B: Thank you! Youre so sweet. A: My pleasure. There is a car waiting for you. Pls come this way.第二十页，共28页。Sample dial

17、ogue B A: How was your trip? B: A little tired. A: Sorry to hear that. Anyway, we have reserved a room for you at Rongqiao Hotel.You can have a good rest. B: Thanks! A: So how do you find our weather? B: Its hot. When I left home, it was only ten degrees. A: Yeah, a little, but I heard its going to

18、rain this afternoon.第二十一页，共28页。Sample dialogue BB: Great!A: This is the hotel where youre going to stay. Shall we go to the reception desk and check in?B: OK!A: Now everything is OK. If you encounter any inconvenience, pls do not hesitate to let me know. And I will pick you up at 8:00 tomorrow morni

19、ng in the hotel hall. Is it ok for you?B: Yes, thank you! See you!A: See you!第二十二页，共28页。Translation1.我方希望能在平等、互利、互通有无的基础上与贵司建立业务关系。Wed like to express our desire to establish business relations with you on the basis of equality, mutual benefit and the exchange of needed goods.2.为了能在贵国拓宽我方的出口业务，我们希望能

20、与你们直接建立业务关系。In order to extend our export business to your country, we wish to enter into direct business relations with you.3.希望我们之间友好的业务关系得到进一步的发展。We look forward to a further extension of pleasant business relations.4.我方期待着尽快收到贵方的报价。We look forward to receiving your quotation very soon.5.我们盼望(pnw

21、ng)早日得到你方的答复，并相信通过相互合作，我们不久即可达成这笔交易。We look forward to your early reply and trust that through our mutual cooperation we shall be able to conclude this transaction with you in the near future.第二十三页，共28页。6.希望我们合作愉快。I hope that we can cooperate happily.7.希望我们能继续(jx)合作。I hope that we can continue our c

22、ooperation.8.我方希望这种市场趋势能继续(jx)发展下去。We hope that this market trend will continue.9.希望你方能认真考虑这件事，并尽快答复我们。It is hoped that you would seriously take this matter into consideration and let us have your reply soon.10.如能早日解决这一问题，我方将不胜感激。Your early settlement of this case will be appreciated.第二十四页，共28页。11.期

23、待贵方能尽快报一个更低的价格。We expect that you will offer us a lower price as soon as possible.12.我希望(xwng)此事不会影响我们将来业务中的良好关系。We hope this matter will not affect our good relations in our future dealings.13.希望(xwng)这笔生意对我们双方都会带来好处。I wish that this business will bring benefit to both of us.14.我们生产的计算机其特点是质量好，体积小，

24、节能，而且易学好用。The computer we produced is characterized by its high quality, compact size, energy saving and is also easy to learn and easy to operate.15.这些机器由于机械的构造简单，所以很少故障，易于保养。These machines have few breakdowns and are easy to maintain because of their simple mechanical structure.第二十五页，共28页。16.这种材料的表面耐用并易一地清洗。This material has a durable surface and it is easy to clean.17.这种空调(kn dio)系统实用、经济、能满足贵公司的需要。This kind of air conditioning system is practical and economical for the needs of your company.18.我们的产品质量优秀，价格