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1、全国国际商务英语培训认证考试(一级)笔试模拟试题(1)CHINANATIONALBUSINESSENGLISHCERTIFICATETEST(LevelOne)试卷册(120分钟)注意事项一、请将自己的姓名、准考证号写在答题卡和答题纸上。试卷册、答题卡和答题纸均不得带出考场。考试结束,监考人员收卷后考生才可离开。二、全部考试时间为120分钟,不得拖延。三、选择题的答案一定要涂写在答题卡上;听力理解(LISTENING)部分第一节(SectionA)以及翻译和写作(TRANSLATING&WRITING)部分的答案要写在答题纸上,凡是写在试卷册上的一律不给分。四、选择题每题只能选一个答案
2、;如多选,则该题无分。选定答案后,用HB或2B浓度铅笔以上的铅笔在相应字母的中部划一条横线。正确方法如下:ABC啊五、如需改动答案,必须先用橡皮擦净原来选定的答案,然后再按上面的方法重新填涂。PartILISTENING(25minutes)SectionADirections:Inthissection,youwillhearfiveshortsentences.Eachsentencewillbespokentwice.Attheendofeachsentence,therewillbeapause.Duringthepause,youarerequiredtofillinthecorre
3、spondingblankaccordingtowhatyou'veheard.ThenwriteyouranswerontheAnswerSheet.Example:You'llhear:You'llread:Mr.Whitewillbebackbefore.FromthesentencewelearnthatMr.Whitewillbebackbefore5:00.Thereforeyoushouldwrite5:00inthecorrespondingblankonYourAnswerSheet.Nowthetestwillbegin.1. Thespeakerw
4、orksforCompanyinSeoul,SouthKorea.2. Theman'sphonenumberis.3. Thediscountforbuying450unitsis%.4. ThedateofconferenceisMay.5. ThepredictedsalesforeverymonthnextyearisUnits.SectionBDirections:Inthissection,youwillheartenshortconversations.Attheendofeachconversation,aquestionwillbeaskedaboutwhatwass
5、aid.Boththeconversationandthequestionwillbespokenonlyonce.Aftereachquestion,therewillbeapause.Duringthepause,youarerequiredtoreadthefourchoicesmarkedA,B,CandD,anddecidewhichisthebestanswer.ThenmarkthecorrespondingletterontheAnswerSheetwithasinglelinethroughthecenter.Example:Youwillhear:Youwillread:A
6、.Shewillpostitlater.B.Shecouldnotcontacttheman.C.Shesnotsureifthecomputerisfixed.D.Shecantsenditrightnow.Fromtheconversationwelearnthatthewomancannotsendthenewcatalogueimmediately.Therefore,thecorrectanswerisD.Nowthetestwillbegin.6. A.Makinganappointment.C.Discussingaprice.7. A.Whoscalling,please?C.
7、Waitaminute.8. A.Mathematics.B.Banking.9. A.Thetypisthasalreadytypedit.C.Hellneedherhelp.10. A.Themeetingwascancelled.C.ThemeetingwasheldlastWednesday.11. A.Inatravelagency.B.Inanairport.12. A.Atourguide.B.Ahotelreceptionist.13. A.Customerandsupplier.C.Bossandemployee.14. A.ThursdaysandFridays.C.Tue
8、sdaysandThursdays.15. A.Heisworried.B.Heishappy.SectionCB.Fixingaclock.D.Goingtoashop.B. Hangup,please.D.Youvedialedthewrongnumber.C. Credit.D.Computers.B.Hecompletedthetypinghimself.D. Hewantsthewomantotypemorecarefully.B. Themeetingwasputoff.D.Themeetingwasovercrowded.C. Inabank.D.Inagovernmentoff
9、ice.C. Arealestateagent.D.Ahotelguest.B.Lawyerandclient.D. Shopassistantandcustomer.B. TuesdaysandFridays.D.Tuesdays,ThursdaysandFridays.C. hefeelsconfident.D.Hefeelstired.Directions:Inthissection,youwillheartworecordings.Attheendofeachrecording,somequestionswillbeaskedaboutwhatwassaid.Youwillhearth
10、erecordingsandthequestionsonlyonce.Aftereachquestion,therewillbeapause.Duringthepause,youarerequiredtoreadthefourchoicesmarkedA,B,CandD,anddecidewhichisthebestanswer.ThenmarkthecorrespondingletterontheAnswerSheetwithasinglelinethroughthecenter.Task116. A.Howtousethesoftwarehisstoresells.C.Peoplework
11、inginhisstore.17. A.Theyaregoodatbargaining.C.Theyaregoodatdealingwithcustomers.18. A.Sendingcomplaints.C.Submittingpayrollinformation.B.Customerathisstore.D.Hisjobresponsibilities.B.TheyoftenreporttotheheadofficeinSydney.D.Theyarehappy.B.Supervisingstaff.D.Reportingtotheheadoffice.Task219. A.Theyar
12、etalkingaboutthecompanysdecisiontomoveaway.B. TheyaretalkingaboutthecustomersinKenton.C. TheyaretalkingabouttheiroldofficeinKenton.D. TheyaretalkingaboutameetinginKenton.20. A.ThePublicRelationsDepartment.B.TheFinanceDepartment.(55minutes)C.TheSalesDepartment.D.TheCustomerServiceDepartment.PartIIREA
13、DINGSectionADirections:ChoosethebestanswerforeachsentencefromthefourchoicesmarkedA,B,CandD,andmarkthecorrespondingletterontheAnswerSheetwithasinglelinethroughthecenter.21. Organizationswhichaimathighmarketgenerallyhavelongproductlines.A.segmentB.profitC.shareD.mix22. Asamanager,youshouldmakesureyour
14、subordinatesknowyourandhowyouaregoingtoachievethem.A.examplesB.objectivesC.recordsD.relationship23. RememberthisspecialofferonMay1st.Don'tmissit.A.expiresB.completesC.finishesD.goes24. Thecompanykeepacarefuleyeontheoftheirnewcosmeticproducts.A.launchB.produceC.issueD.announce25. Couldyoupleasese
15、ndmethelatestcatalogueandmakesurethatIamonyourlistforfuturemailshots?A.catalogueB.dialogueC.mailingD.guest26. Couldyouthelineamoment,please?A.takeB.holdC.catchD.extend27. UnfortunatelyMs.ZhongisnotabletotheappointmentwithyouonWednesday,asarrangedbefore.A.runB.keepC.makeD.manage28. referstoknowingtha
16、tthereislittleriskoflosingone'sjob.A.BureaucracyB.PromotionC.JobsafetyD.Jobsecurity29. Draft(s)drawnthecreditmustbenegotiatedinChinaonorbeforeMay12,2007afterwhichdatethiscreditexpires.A.atB.inC.withD.under30. TheorderNo.105issourgentlyrequiredthatwehavetoaskyoutoshipment.A.quickenB.fastenC.speed
17、upD.putupSectionBDirections:Readthefollowingpassage.FilleachgapwiththebestanswerfromthefourchoicesmarkedA,B,CandD,andmarkthecorrespondingletterontheAnswerSheetwithasinglelinethroughthecenter.A31isperhapsoneofthestrongestsignofcustomerloyalty,becausemakingareferralgoesbeyondbeingsatisfied.Acustomerwh
18、omakesareferralisputtinghisownreputationonthe32-andtakesthisriskonlyifheisloyal.FredReichheld,aleaderbeyondthesubjectofcustomerloyalty,33thisinhislatestbook,TheOneNumberYouNeedToGrow.Reichheld34thatcustomerloyaltycanbemeasuredbyaskingcustomersasinglequestion:Howlikelywouldyoubetorememberourcompanyto
19、afriend?Byanalyzingthe35,Reichheldbelievesitispossibletopredicthowfastafirmwillgrowcomparedwithits36.Let'stakethisnotionastep37andlookatreferralstocustomersloyaltyprogramsthemselves.Notonlydocustomersreferpeopletocompanies,theyalsoreferpeopletoloyaltyprograms.Eighty-twopercentofAmericans38incust
20、omerloyaltyprogramshavereferredfriendsandfamiliestotheirfavoriteloyaltyprograms,accordingtothe2004/2005CustomerLoyaltyResearchReport"bymarketing39firmParago.Highincomeearners(withhouseholdincomesmorethan$125,000)tendtobemost40inreferrals:Morethan90percentofhighincomemembersreferoneormorepeoplet
21、oaprogram:64percentofhighincomemembers.31.A.suggestionB.recommendationC.questionD.complaint32.A.productB.companyC.lineD.business33.A.pointsB.saysC.approvesD.echoes34.A.agreesB.disagreesC.arguesD.proves35.A.answersB.sayingsC.remarksD.responses36.A.competitorsB.staffC.customersD.responses37.A.backB.fu
22、rtherC.fartherD.next38.A.proposingB.participatingC.relatingD.comparing39.A.advisingB.advisorC.consulateD.consulting40.A.slowB.passiveC.unwillingD.activeSectionCDirections:Readthefollowingpassageandthestatementsthatfollow.ChoosethebestanswerforeachstatementfromthethreechoicesmarkedA,B,andC,andmarkthe
23、correspondingletterontheAnswerSheetwithasinglelinethroughthecenter.DearSirorMadam:ImwritingtocomplainaboutthewayIwastreatedonthe4p.m.busfromSwindontoWottonBassett.Ihadtotakethebushome.Forseveraldays,myagewasquestionedbythebusdriver.AsIwasembarrassedatthedrivermakingascene(吵闹),thefirsttime,Ipaidthe
24、163;1.05,insteadofjust70p.WhenIgotoffIaskedformy35pbackandwastoldtogotothebusstationwithproofofmyage.ThenextdayIaskedonceagainforachildsinglefromBlagrovetoWottonBassett,andthemaledriveraskedmydateofbirth,andthenforproof.Iseveryoneexpectedtocarryabirthcertificateorpassportaroundbecauseofarrogantbusdr
25、ivers?Igavethedriver70pwhichwastheonlymoneyIhadonme.Itoldthedriverthisandhestoppedthebus.Theotherpassengerswereclearlyfrustratedandtoldhimnottobesostupid.OneoftheadultsknewmeandtriedtotellhimthatIwasonly14andatschoolbutheignoredher.Luckilyanotherpassengergavethedrivertheextra35psothatheon.ddriveHowd
26、oessomeonelikethisgetajobdealingwiththepublicwhenheactslikethis?IunderstandthatStagecoachisshortofdriversbutIthinkthisparticulardriverisjustgoingtomakecustomersfeelthreatenedandreluctanttotravelwithhim.Imsurethereareotherpeoplewhomusthavecomplainedabouthisattitudeandsomethingshouldbedoneabouthim.Idl
27、ikemymoneyrefundedandwouldhopethatinthefuturethedriverswouldbelievewhattheyaretold.Yoursfaithfully(Miss)EmmaHarrow41. Thewriterwasunhappyaboutthebusservicebythe4p.m.busfromSwindontoWottonBassett.A.True.B.False.C.Notmentioned.42. Thebusdriverhadsomedoubtsaboutthewritersageandbelievedshewasanadult.A.T
28、rue.B.False.C.Notmentioned.43. Asagirlof14,thewriterbelievedsheshouldpayonly35pforachildsinglefromBlagrovetoWottonBassett.A.True.B.False.C.Notmentioned.44. Theotherpassengerswereannoyedbythedriversbehaviorandtheywereonthegirlsside.A.True.B.False.C.Notmentioned.45. Thedriverwilllosehisjobbecausealoto
29、fpeoplehavecomplainedabouthisattitude.A.True.B.False.C.Notmentioned.SectionDDirections:Lookatthetablesandchartsbelow.Foreachtableorcharts,therearefourstatementsdescribingit.ChoosethebeststatementfromthefourchoicesmarkedA,B,CandDtomatchit.ThenmarkthecorrespondingletterontheAnswerSheetwithasinglelinet
30、hroughthecenter.46. Favoritemoviebetweenteenagersaged1218.ScienceFiction,8%Comedy,27%Action,18%Foreign,8%Horror,11%Drama,14%Romance,14%A. Teenagerspreferforeignmoviethansciencefiction.B. Themostpopularmovieamongteenagersiscomedy.C. Teenagerslikehorrormovieleast.D. Actionmovieisthemostpopulartypeofmo
31、vieamongteenagers.47.AmericanExportstoMainlandChina,1999-2003Product1999Exports2003ExportsGrowthAllGoods$13.1billion$28.4billion117%RefinedCopper$1million$157million10,000%+Oranges$0.1million$16million10,000%+Eyeglasses$0.2million$1.1million540%Steel$73million$452million520%Semiconductors$0.7billion
32、$2.4billion340%TextileYarn&Fabric$79million$250million220%AutoParts$151million$325million115%Fish$90billion$175million94%Airplanes$2.1billion$2.2billion4%Grain$49million$36million-27%Sources:U.S.InternationalTradeCommission,ChineseCustomsServiceA. AmericanrefinedcopperimportedfromMainlandChinain
33、creasedto$157billionin2003.B. AmericanairplanesexportedtoMainlandChinaincreasedby$2.2billionin2003.C. Comparedwith1999,AmericaexportedlessstilltoMainlandChinain2003.D. Comparedwith1999,alltheAmericanexportstoMainlandChinaincreasedexceptgrainin2003.48. Annualaveragenumberofnewfilesopenedpertrustee,Ca
34、nada,19922003A. Theyear2003seesthebiggestamountofnewfilesopenedpertrustee.B. Thereisadecreaseinnewfilesopeningfrom1996-1999.C. Therearemorenewfilesopenedintheyear2002thanintheyear2001.D. MorenewfilesareopenedmeansCanadiansaregettingricher.$413,000$591,000$200,000$596,000二EastJWestCentral:!CapitalReg
35、ion49. A.ThewestpartofCanadaspendsthemostamountofmoneyonthelanguageprogram.B. Thelessdevelopedregiontendstospentlessmoneyonthelanguageprogram.C. Thecapitalregionspendsthemostamountofmoneyonthelanguageprogrambecausepeopletherehavestrongerdrivetolearnlanguagesthanpeopleinotherregions.D. TheeastpartofC
36、anadaspendsmorethantwiceofthemoneyonthelanguageprogramthanthecentralpart.50. AverageDailyTrafficforIR270NORTHOUTERBELTWIDERNINGPROJECTSCOMPLETED-(1965-2005)200,000150,000100,00050,000197519801985199019952000200519651970A. Thereisasharperincreasebetweentheyears1990to1995thanbetweentheyears1980to1990.
37、B. Ingeneral,thereisanincreasingtrendinaveragedailytrafficfromtheyear1965totheyear2005.C. Theincreaseinpeople'sincomeledtoanincreaseinaveragedailytraffic.D. Theprojectwascompletedin2005.SectionEDirections:Readthefollowingtwopassages.Choosethebestanswerforeachstatementorquestionfromthefourchoices
38、markedA,B,CandD,andmarkthecorrespondingletterontheAnswerSheetwithasinglelinethrowthecenter.PassageOneMostproductsmustbecontainedbeforetheycanbemovedfromoneplacetoanother.Tofunctionsuccessfully,thepackagemustcontaintheproduct.Thiscontainmentfunctionofpackagingmakesahugecontributiontoprotectingtheenvi
39、ronment.Faultypackaging(orunderpackaging)canleadtospillagesandresultinmajorlossesandseriousdamage.Packagingplaysavitalroleinprotectingproductsastheygofromthemanufacturertotheconsumer.Packagingisdesignedtoensurethattheproductreachestheconsumeringoodcondition.Theproductisprotected: duringtransportandd
40、stribution; fromclimaticeffects(heatandcold,moisture,vapour,dryingatmospheres); fromhazardoussubstancesandcontaminants; frominfestation.Packagingcanalsoprovidesupplementaryproductprotection.Thismaybeachievedbyformsofcushioningsuchasshreddedpapers,sheetsofcorrugatedpaperboard(瓦楞纸板),foamedplasticorwra
41、ppings.Thermoformedplastictrays(forbiscuits)orinnerpaperboardpartitions(inacartonofwine)protectfragilegoods.Structuresthatresistdamagecanalsobecreatedbytightlyenclosingproductsinshrinkableorstretchablefilmsorintighterandsmallerbundlesofpaperboardandcorrugate.Packagingservesasashieldagainstinfectionb
42、ycontamination.Improvedstandardsofpublichealthandprocessingsanitation(卫生设备)havecontributedtothereductionofinfectionaroundtheworld.Foodqualityandsafetyareguaranteedbytamperproofpackaging.Childproofclosuresonhouseholdchemicals/detergents,pharmaceuticalsandcareproductsaredevicesdevelopedbythepackagingi
43、ndustrytoprotectagainstmisuse.Foodproductsaresubjecttobiologicalspoilagecausedbythenormalenzyme(酶)-inducedageingandbymicrobiologicaldecompositioncausedbybacteria,yeasts(酵母)andmoulds.Packagingassistsinthepreservationoffoodsandcanreducetherateofspoilageanddecomposition.Packagingthereforecontributestof
44、oodsafety,qualityandnutrition.Packagingtechnologyhasmademajorcontributionstoadvancingfoodscienceandfoodsafetyandreductionoffoodspoilage.Apackagemustprotectwhatitsellsandsellwhatitprotects.Modernmethodsofconsumermarketingwouldfailwereitnotforthemessagescommunicatedonthepackage.Itisnotonlytheprimarypa
45、ckagethatmustcommunicate.Warehousesanddistributioncenterswouldbelessefficientifsecondaryandtertiarypackageslackedlabelsorcarriedincompletedetails.Wheninternationaltradeisinvolvedanddifferentlanguagesarespoken,theuseofunambiguous,readilyunderstoodsymbolsonthedistributionpackageisessential.Packagingpr
46、otectstheinterestsofconsumers.Theinformationcontainedonthepackagetellstheconsumerwhattheproductisandhowtouseit.Suchinformationincludes:productbrandnamesanddescriptions;manufacturersnameandaddress;quantity;use-bydates;directionsfrouse;storageanddisposal;andcautionaryoremergencyinformation.Foodpackagi
47、nglists:ingredients;newweightofthecontentsandthenumberofservings;methodsofpreparation;recipesandservingideas;andoftenthenutritionalbenefitsofthecontents.Muchofthisinformationisrequiredbylaw.Theprintedcodesonpackages(includingbarcodes)helpensurethecontroloftheflowofproductstotheconsumerduringbulk-dis
48、tribution.Informationincludes:quantity,price,inventorylevels,lotnumbers,distributionroutes,size,elapsedtimesincepackaging,color,andmerchandisingandpremiumdata.Theinformationprovidedonpackagingallowstheconsumertomakeinformeddecisionsontheproductspurchaseanduse.51. Themainideaofthispassagemaybeexpress
49、edas.A.therolesofpackagingB.thetypesofpackagingC.theimportanceofpackagingD.thedevelopmentofpackaging52. Accordingtothepassage,thecontaineroftheproductmaypreventtheproductfrom.A.improvingtheefficiencyB.reducingthecostC.pollutingtheenvironmentD.makingthedeliveryfast53. Packagingplaysgreatrolesinthefol
50、lowingthingsEXCEPT.A.ensuringthequalityoffoodB.guaranteeingthesafetyoffoodC.providingthevarietyoffoodD.reducingthespoilageoffood54. Apackagesellswhatitprotectsbecause.A. packagingwillinfluenceconsumersdecisionswiththeinformationitoffersB. differentlanguagesareprintedonthepackagesofproductsC. allpack
51、agescontaincompletesymbolsabouttheproductD. theprintedcodeoffersmuchconvenienceforthesellerstoselltheproducts55. Whichfunctionofpackagingisnotdiscussedinthepassage?A.Communicationfunction.B.Protectionfunction.C.Containmentfunction.D.Distributionfunction.PassageTwoYoumaystillbeusingpaperinvoicesanddo
52、ingsoforvariousreasons.Perhapsyoureunsureoftheviabilityofelectronicinvoicing?Ormaybeyoudon'ttrustcyberspace?Itmaybethatyou'reintimidatedbythechangeoverorfeelthatitwilltaketoomuchtimeandeffort?Thefactispaperlessinvoicingiseasy,convenientandinexpensive.Withelectronicinvoices,it'sestimatedt
53、hatacompanycansave80%ofthecostassociatedwithpaperbilling.Additionally,thosecompaniespurchasingproductsareabletosavemoneybypayingviatheNetwithoutanylatefeesandsavingmoneyonpostage,stationeryandenvelopes.Laborcostsarelessenedonbothsidesoftheexchange.However,ofthe18billioninvoicesgeneratedeachyearinEur
54、ope,mostarestillsubmittedonpaper.ForEUmembernations,therehasbeenaproblemofincorporatingValueAddedTax(VAT)ratesintoane-invoicethatcrossesnationalborders.Ifyou'retradingwithintheUK,thisisnotaproblem,butwhenconductingbusinessoutsidenativeenvironments,electronicinvoicescanbeproblematic.Overthepastfe
55、wyears,aftertheEUissuedthe"E-InvoiceDirective"(knownasDirective2001/115/EC)inJanuary2004,membernationshaveworkedtohelpsolvethisproblem.However,withlegislationvaryingfromcountrytocountrytherearestilldifficultiesinmakinge-invoicesVATcompliant.AllinvoicesmustbeVATcompliantasperthelawsofthelan
56、dofsupply.Despitethesechallengesontheimport/exportfront,youcanstillreadilycutdownonpaperworkbysubmittinge-invoiceswithintheUK.Anotherproblemyoumayfacehastodowithalackofstandardizationinusingelectronicinvoicing,whetherdealingwithintheUKoroutsideofitsboundaries.Therearenumerousstandardsthatareavailabl
57、etobusinesses,includingthosethatstartwiththepurchaserandthosethatareinitiatedbythesupplier.Inordertouseane-invoicesystem,you'llneedtodeterminewhattypeofstructurebestmeetsyourbillingneeds.Evenwhenyouhavedecidedtouseelectronicinvoicing,therewillbeaperiodoftrainingandadjustmentwhetheryouroperationissmall,mediumorlarge.Nomatterhowsimplethesystem,you'llfindthatemployeeswillbeconfusedattimes.Thisisespeciallytrueifyourformersystemhasbeenusedforalongperiodoftime.Also,eveninthiscyber-age,manyofusstillfindcomfortinhavingpaperinourhands.Inactualuseofelectronicinv
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