Best Practice Workshop People Reslts最佳实践的的结果车间的人

1、best practice workshoplearning from self-assessmentbilly batemandeputy director of human resources“people results”goodgoodpeople results learning from self assessmentngood practice comparatorndltrust - a comparison nself assessment - staff survey results nchallengenlearningbest practice comparatorou

2、r way of lifeself assessment and efqm tnt achieving results through peopletnt our way of life nresults the key driver nresults are pursued through peoplenpeople use one approach - owltnt owl achieved byndeployment of efqm and self-assessment across all walks of lifedown lisburn trust- a similar pict

3、ure?nstrong corporate identity nquality organisationnwell organised competitive teams focussed:nfinancial performancenperformance targetsnstaff performancendelivery of quality health and social carea closer comparison with tnttnt business strategycustomer focus, business knowledgemanage through proc

4、esstechnical skill and expertiseone teampartnership approachcan do resultsefqm a framework for everything we doowl behavioursdltrust yes yes yesdirectorates yes tus? yesnonowhat we discoverednefqm one networkndownturn in staff perceptionsnvolumes of information nstatus of hrm targetsnuncertainty in

5、range of services deliverednno framework for management practicestaff survey results (1)staff survey results (2)staff survey results (3)staff survey results (4)staff survey results (5)staff survey resultsconsultations & communicationslearning & developmentorganisational climateme & my jo

6、boverall job satisfactiondown 3%11% lowerdown 5.8%6% lower16% higherdown 14% 12% lowersame 72%10% lowerresponding to the staff surveyexcuses developed by me! informationfigures skewedperiod of transitionsilent majoritynorthern ireland people staff cannot be released to attend trainingstaff survey na

7、 harsh but fair assessmentnorganisational direction is soundnorganisational practice is disjointed and creates negativitynreality check for hr managementself assessing hrm practiceone team?can do results?a framework?one culture?no corporate and directorate team focusfail to set management targetsno

8、efqm and self-assessment are top of the organisation there is no performance framework cascadedyes open, inventive and responsive but?dltrust one culturedifferent points of viewmeeting the challenge -improving people resultsngaps in hr management practice nchange perception and attitudenset targetsn

9、consider trendsncompare with the best in classnextend partnerships to include peoplemeeting the challenge -improving hrmperformance management frameworkmanagement informationpeople management systemsstaff surveysummary - learning pointstransfer good practiceunderstand your business reflect on feedbackperception is influenced by practicepeople management is the key radar - best practice