安达信咨询方法与工具资料库ACTDICT

1、精品文档，值得拥有1 / 271.Understanding Markets and CustomersCharacterize MarketIdentify characteristics of the market in order to establish a marketing strategy.Define Business ProcessPerform a detailed analysis of a business process using an analytical tool or method.The analysis may identify and quantify

2、parameters of interest in the process so thatan improvement or the impact of change may be identified.Determine Sociocultural ValuesMonitor social and cultural value indicators to determine what values exist and theirimpact on the company.Establish Target MarketDetermine which market would be the be

3、st to sell a particular product or service to.Monitor Competitor StrategyAnalyze a competitors performance by evaluating what they have achieved or failedto achieve and the methods used. This information may be compared with that ofTelecom to establish performance benchmarks.Research Customer Consum

4、ptionIdentify a customers past use of Telecom and related products and services.精品文档，值得拥有2 / 272.Develop Vision and StrategyDefine Organization StructureDetermine the structure and reporting relationships between organizational units tomanage the company and fulfill strategic objectives.Monitor Stra

5、tegic PlanMonitor a strategic plan. Estimate the proportion of the work required by the plan thathas been completed, and take appropriate action to ensure the achievement of thegoals in the plan.精品文档，值得拥有3 / 273.Design Products and ServicesDefine Operating InstructionsDefine operating instructions f

6、or the use of a Telecom product or service; e.g., definethe service instructions given in a telephone directory or define the content of arecorded announcement to be used in the provision of services by a telephoneexchange.Define Product or ServiceDefine the characteristics of a new product or servi

7、ce that is to meet therequirements of an identified market opportunity.Evaluate Product/Service FunctionalityDetermine the potential functions of a product or service and how it operates.Launch ProductMake available for sale a product or service. This may include advertising or otherpromotional acti

8、vity.精品文档，值得拥有4 / 274.Design and Construct NetworkAlign Antennae to PathMount radio antennae so that they are aligned to the specified radio path and a signalcan be transmitted from one antennae to the other.Allocate Project ResponsibilityAssign a project to the person responsible for its successful

9、 outcome. This mayinclude providing a guarantee period during which responsibility is maintained forcorrecting any problems encountered.Allocate Resource to ProjectAssign scarce or high-value resources to a particular project, especially where theavailability of a particular resource (e.g., mole plo

10、w) is critical for a project to meet itstiming or cost objectives.Allocate Resource to TaskDetermine the availability of a specific resource and assign to a task in such a waythat the task is completed on time and in an effective manner. This applies toresources which are shared, such as labor or ma

11、chinery, rather than materialconsumed by the task.Allocate an Exchange ResourceConstitutes the allocation of an exchanges memory or load spreading throughhighway allocation. These are resources peculiar to exchanges and not directlyassociated with the network structure.Approve Business CaseAuthorize

12、 an amount specified in a business case to be spent under the termsspecified by the case. The authorization is dependent on several factors, includingthe signing authority of the manager, the rate of return of the project, businessjustification, and total capital value. Authorization includes not on

13、ly the financialauthority but ensuring that the other parts of the business case are complete.BuildAssembling and installing network elements and support equipment from equipmentand material according to detailed plans from the design process. This also includesthe refinement of resource scheduling

14、to effect the completion of the network elementon time. Begins with a detailed schedule of instructions to build the network elementor support equipment and the equipment and material necessary to complete thework. Ends with a complete and tested network element ready for connection toprovide servic

15、e.精品文档，值得拥有5 / 27Define Network StructureDefine the structure of a network. Principally involves specifying the location andfunction of nodes and switching points and the interconnections between each.Define Network Resource RequirementsSpecify the operating parameters for the network in terms of ne

16、twork elementfunctionality and their availability and coverage over time.DesignDefines and designs the network, including defining the required capacities betweensites, the network elements, support equipment, and switching rules that are requiredto support the provision of Telecom products or servi

17、ces.Design CircuitDetermine what architecture and conditioning elements are required in addition to thecapacity needed to provide a circuit. Also specify the tests to be performed in order toset the values for the circuit conditioning elements.Design Network Element TypeSpecify how physical pieces o

18、f equipment are to be installed and interconnected toform a network element. The design will take into consideration the physical attributesof the equipment, such as power supply. It also involves specifying the configurationof the equipment so that it will perform the desired function when connected as part ofa network. The design is only done for new network element types-once established,a design is used repeatedly.Design Network Support StructureEstablish the physical aspects of an installation, such as cable reticulation, equipmentlocation, mounting method, and power pr