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1、购物必备英语口语词汇 商品详情 Details?物品种类all departments 所有分类appliances 电器arts, crafts & sewing 美术、手工、缝纫用品 automotive 汽车用品baby 母婴用品beauty 美容化妆品cell phones & accessories 手机及配件 clothing & accessories 服装配饰 collectibles & fine art 收藏品艺术品 CDs & Vinyl CD 、黑胶唱片杂货、食品健康、个人护理品厨房用品工业、科学用品grocery & g

2、ourmet food health & personal care home & kitchen 家具、厨房用品 industrial & scientific jewelry 首饰 movies & TV 电影电视musical instruments 乐器office products 办公用品patio, lawn & garden 园艺用品sports & outdoors 运动、户外用品tools & home improvement 家装工具toys & games 玩具游戏video games 电子游戏?宝贝信息

3、in stock 有货out of stock 断货only x left in stock 只剩 x 件new 全新used 二手size 尺寸color 颜色origin 产地qty = quantity 数量product details 产品详情sold by xx 由 xx 商家出售new product display 上架新品quality guarantee 品质保证?常见表达Material: Wool Blend布料:羊毛混纺Occasion: Casual场合:休闲Garment Care: Hand-wash and Machine washable衣服护理:手洗,也可

4、机洗Fit: Runs small (59%)合身度:偏小(基于59%的评论)Platform measures approximately 1"(鞋子)防水台高约1 英寸Frequently bought together.经常和此商品一起购买的商品Customers who bought this item also bought.购买此商品的人还购买了折扣与价格 Discount product promotions 商品促销you save x% 为你节省 x%best seller 最畅销today's deals 今日特价list price 市场价price 现

5、价promotional codes优惠码gift/egift cards (电子 )礼品卡浏览评价 Customer reviews?4 out of 5 stars 4 星评价?Excellent Bag! Worth every penny!超棒的包包!物有所值!?The zippers are poor quality.拉链质量好差。?Thumb's up for general quality and warmth.整体质量和保暖度好评。?It performed as advertised.和卖家描述得差不多。?Great jacket. Super comfy!衣服超棒,

6、超级舒服!?Cute but not very durable.可爱但是不耐穿。?WAY TOO SMALL! Had to return.太小了!必须退货。增值服务 Servicesfree shipping 免费送货shipping weight 送货重量gift-wrap available 提供礼品包装free return 免费退货2下单与支付下单 Order placement add to cart 加入购物车 place your order 下单 checkout 结账shipping method 送货方式 tracking number 订单编号 送货 Shipping

7、shipping & handling 配送费tracking number 快递追踪编号满一百美金包邮free shipping on orders over $100 ?Shipping: This item is also available for shipping to countries outside the US.送货:此商品支持直邮到美国以外的国家。?Shipping Advisory: This item must be shipped separately from other items in your order. Additional shipping ch

8、arges will not apply.送货公告:此商品必须与其他物品分开包装,不会另收运费。发货地址 Shipping address信用卡信息填写完成后,接下来重要的一步,就是填写个人信息了。地址的填写是关键,顺序和中文正好相反,从小到大。? 常用地址词汇甲 / 乙/ 丙/ 丁 A/B/C/D楼/ 层 /F号 No.室 / 房 Room单元Unit楼/ 栋 Building住宅区/ 小区 Residential Quater公司Com或 Crop 或 LTD.CO号宿舍 Dormitory厂 Factory酒楼 / 酒店 Hotel巷/弄 Lane路 Road花园 Garden院 Yar

9、d街 Street大学 College信箱 Mailbox村 Vallage镇 Town县 County区 District市 City省 Prov.邮编 - zip code? 举例河南省南阳市中州路42 号No.42, Zhongzhou Road, Nanyang City, Henan Province中山市东区亨达花园7 栋 702Room 702, Building No 7, Hengda Garden, East District, Zhongshan支付 Payment有了心仪的商品,支付时也别急着付钱,看清楚对方收款的币种,必要时确认下汇率,才能确保不花冤枉钱。? 国外常见

10、的支付方式1. Paypal2. Visa/Mastercard3. TT ( Tested Cable/Telex 电汇)? 海淘时需要辨认的货币I亚洲CNY人民币HKD港币JPY 日元KRWS元THB泰铢TW丽台币SGD新加坡元I欧美GBP英镑EUR欧元USD美元RUB卢布CAD力口元AUD澳大利亚元CHF瑞士法郎? 在线支付相关词汇payment methods 支付方式payment due 应付货款pay on delivery 货到付款balance 余额Savings account 储蓄帐户Card type 银行卡类型Debit card 借记卡Credit Card 信用卡

11、Card No 银行卡号I.D. 证件I.D. No 证件号码Transfer 转账CVV信用卡背面的后三位数,即 Card Verification Value(信用卡验证值),也称 CVC( Card Verification Code,信用卡验证码)和 security code (安全码)。? 与客服交流有些问题,比如支付细节等等,你还不是很明白,这是就要致电询问客服,而下面这段对话一定能帮到你。关于支付细节的对话:A: Mr White, may I pay by Alipay?怀特先生,我可以用支付宝吗?B: Alipay is only accepted if the amoun

12、t involved for each transaction is less than $1000.我们只接受每笔交易 1000 美金以下的支付宝付款。A: So what's your requirement of payment?那么您有什么付款要求呢?B: We request a 10% payment at the time of ordering.我方要求订货时交纳10%的预付款。3售后问题海淘一族也不是顺风顺水的,遇到售后问题怎么办,以下这些表达可以帮助你和国外客服沟通。账号登陆出现问题?My account is ( 账号邮箱 ), and I can't l

13、og on with my password. Could you please help check my account and confirm my registration status?Thanks.我的账号是xxx ,现在用我的密码无法登陆账号,能否帮我查看一下账号注册状态?谢谢。催促网站发货?My order number is ( 订单号 ), which was placed on ( 订单日期 ). I kindly request you accelerate the processing. Thanks.我的订单号是xxx某月某日下单,请快一点发货谢谢。要求发货合箱?M

14、y order number is ( 订单号 ), which was placed on ( 订单日期 ). I'm writing to ask if you could ship all things that I ordered in a single package, instead of separating them into several packages. Thank you.我的订单号是xxx某月某日下单。我想询问一下是否可以把我的订单都合在一起 发货,不要分开发货,谢谢。申请退货?My order number is ( 订单号 ), which was pl

15、aced on ( 订单日期 ). I'd like to return the item as the color is different from what I expected. Could you offer me free shipping label so that I can return it? Thanks.我的订单号是xxx某月某日下单。由于宝贝的颜色和我想的不一样,现在想退 货。可否给我一个免费退货标签?谢谢。追问快递号?My order number is ( 订单号 ), which was placed on ( 订单日期 ). Is it possibl

16、e that I have the tracking number of it? Thanks.我的订单号是xxx某月某日下单。可否告知快递追踪编号?谢谢。要求退回差价?My order number is ( 订单号 ). I have purchased the item from your website only to notice a few days later that its price has dropped about $8. Could you refund me the price difference to my original credit card, pleas

17、e? Thanks.我的订单号是XXX我从你们网站买了这件商品没几天就发现宝贝降了8刀。你能不能给我补回差价,把钱打到原信用卡账号上呢?谢谢。追问砍单原因?My order number is ( 订单号 ), which was placed on ( 订单日期 ). I found that you have cancelled it without notifying me. May I know the reason?我的订单号是XXX某月某日下单。我发现你们没有通知我,就把我的订单取消 了,可否告知原因?修改送货地址?My order number is ( 订单号 ), which was placed on ( 订单日期 ). Is there any chance I could change my shipping address? The new address is XXX.Thanks.我的订单号是XXX某月某日下单。能否修改一下我的送货地址?我的新地址是 XXX谢谢。I售后相关词汇online dispute网上纠纷negative c

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