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1、Doing Business in China: Intercultural Differences and etiquetteThursday, January 12th, 2021 at 6:03.Business meals in China (Chinese characters: 商务会餐, pinyin: Shngwù huìcn) are an essential ingredient in successfully conducting international business in China, however
2、knowing that they are important is not enough. But the following the rules of Chinese etiquettein your own culture can be difficult at times and after crossing borders the rules can change drastically from what you are familiar with. Remember the cross cultural differences betweenEast
3、ern and Western cultures, so don´t walk into this potential minefield of social blunders uneducated and read on about this cross cultural training!Knowing the local rules of Chinese etiquette (Chinese characters: 礼仪, pinyin: Lyí) is crucial when doing bus
4、iness in China (Chinese characters: 中国, pinyin: Zhngguó) and learning some practical skills and increasing your intercultural awareness. Mistakes in manners in China can leave your potential business partners perceiving you as rude or unappreciative. AChinese business&
5、#160;dinner (Chinese characters: 晚餐, pinyin: Wncn) is the perfect opportunity to promote your business in China and can be crucial to your future success.Toasting (Chinese characters: 敬酒, pinyin: Jìngji)To keep a happy atmosphere at a business dinner in China, expect th
6、at there will be many toasts during the meal. (Many!) When toasting, it is important to stand up and use both hands, with the right hand holding the glass and the left hand to support the bottom. It is also a significant social courtesy for the lower ranking member to toast his glass below that of t
7、he person they are toasting. Many people can toast to one person so be careful if you are the only guest, all the people will come one by one to toast with you. And always remember that when the host toasts you, you should return the favour.Is that seat (Chinese characters: 座位, pinyin: Zu&
8、#242;wèi) taken?You have to learn that in Chinese business culture there is a seating hierarchy. Thats whyChinese cultural awareness turns out to be a very important issue. The seat facing the door is reserved for the host and the guests of honor sit next to the host. C
9、hinese table seating is dating back to the Zhou Dynasty (Chinese characters: 周王朝, pinyin: Zhu wángcháo) where a complex set of table manners was developed to show the different status and importance of each class. Table seating today in China still maintains t
10、hat respect for seniority.Business Card (Chinese characters: 名片, pinyin: Míngpiàn)When exchanging business cards in China it is important to use both hands both to present and receive. Present your card so that your name is facing the recipient, and if you have a bilingual card p
11、resent the Chinese card side first. After receiving your future business partners card be sure to examine it (i.e. don´t just jam it in your jacket pocket). It is also consider polite to lay the cards out on the table next to you.When doing business in China remember the intercul
12、tural differences between Easterncultures (Chinese characters: 东方, pinyin: Dngfng) and Western (Chinese characters: 西方, pinyin: Xfng) ones. So to keep your Chinese international business relationship moving forward keep on toasting!Tags: business eti
13、quette in china, Foreigners Business in China, Intercultural differences in ChinaComments are closed.Business Etiquette and Protocol in ChinaRelationships & Communication. The Chinese don't like doing business with companies they don't know, so working through an intermediary i
14、s crucial. This could be an individual or an organization who can make a formal introduction and vouch for the reliability of your company. Before arriving in China send materials (written in Chinese) that describe your company, its history, and literature about your products and services. The Chine
15、se often use intermediaries to ask questions that they would prefer not to make directly. Business relationships are built formally after the Chinese get to know you. . Be very patient. It takes a considerable amount of time and is bound up with enormous bureaucracy. . The Chinese see foreigners as
16、representatives of their company rather than as individuals. Rank is extremely important in business relationships and you must keep rank differences in mind when communicating. . Gender bias is nonexistent in business. . Never lose sight of the fact that communication is official, especially in dea
17、ling with someone of higher rank. Treating them too informally, especially in front of their peers, may well ruin a potential deal. . The Chinese prefer face-to-face meetings rather than written or telephonic communication. Meals and social events are not the place for business discussions. There is
18、 a demarcation between business and socializing in China, so try to be careful not to intertwine the two.Business Meeting Etiquette. Appointments are necessary and, if possible, should be made between one-to-two months in advance, preferably in writing. If you do not have a contact within the compan
19、y, use an intermediary to arrange a formal introduction. Once the introduction has been made, you should provide the company with information about your company and what you want to accomplish at the meeting. . You should arrive at meetings on time or slightly early. The Chinese view punctuality as
20、a virtue. Arriving late is an insult and could negatively affect your relationship. Pay great attention to the agenda as each Chinese participant has his or her own agenda that they will attempt to introduce. . Send an agenda before the meeting so your Chinese colleagues have the chance to meet with
21、 any technical experts prior to the meeting. Discuss the agenda with your translator/intermediary prior to submission. . Each participant will take an opportunity to dominate the floor for lengthy periods without appearing to say very much of anything that actually contributes to the meeting. Be pat
22、ient and listen. There could be subtle messages being transmitted that would assist you in allaying fears of on-going association. Meetings require patience. Mobile phones ring frequently and conversations tend to be boisterous. Never ask the Chinese to turn off their mobile phones as this causes yo
23、u both to lose face. . Guests are generally escorted to their seats, which are in descending order of rank. Senior people generally sit opposite senior people from the other side. . It is imperative that you bring your own interpreter, especially if you plan to discuss legal or extremely technical c
24、oncepts as you can brief the interpreter prior to the meeting. . Written material should be available in both English and Chinese, using simplified characters. Be very careful about what is written. Make absolutely certain that written translations are accurate and cannot be misinterpreted. . Visual
25、 aids are useful in large meetings and should only be done with black type on white background. Colours have special meanings and if you are not careful, your colour choice could work against you. . Presentations should be detailed and factual and focus on long-term benefits. Be prepared for the pre
26、sentation to be a challenge. Business Negotiation. Only senior members of the negotiating team will speak. Designate the most senior person in your group as your spokesman for the introductory functions. . Business negotiations occur at a slow pace. . Be prepared for the agenda to become a jumping o
27、ff point for other discussions. . Chinese are non-confrontational. They will not overtly say 'no', they will say 'they will think about it' or 'they will see'. . Chinese negotiations are process oriented. They want to determine if relationships can develop to a stage where bo
28、th parties are comfortable doing business with the other. . Decisions may take a long time, as they require careful review and consideration. . Under no circumstances should you lose your temper or you will lose face and irrevocably damage your relationship. . Do not use high-pressure tactics. You m
29、ight find yourself outmanoeuvred. . Business is hierarchical. Decisions are unlikely to be made during the meetings you attend. . The Chinese are shrewd negotiators. . Your starting price should leave room for negotiation. What to Wear?. Business attire is conservative and unpretentious. . Men shoul
30、d wear dark coloured, conservative business suits. . Women should wear conservative business suits or dresses with a high neckline. . Women should wear flat shoes or shoes with very low heels. . Bright colours should be avoided. Business Cards . Business cards are exchanged after the initial introdu
31、ction. . Have one side of your business card translated into Chinese using simplified Chinese characters that are printed in gold ink since gold is an auspicious colour. . Your business card should include your title. If your company is the oldest or largest in your country, that fact should be on y
32、our card as well. . Hold the card in both hands when offering it, Chinese side facing the recipient. . Examine a business card before putting it on the table next to you or in a business card case. . Never write on someone's card unless so directed.嚷屠椿凼匪郫鹎雀描孽井嫡屠锍糙遁璧嚣顷煌颔靼崧捂蚨苏莲虻唛伤奔肉喜沮鼎诛馘姜敬攀扮据窟纲谮秒俊
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