2021年管理会计示范性双语课件习题01.doc

1、chapter 1management accounting: information that creates valuetrue/false1. management accounting gathers short-term, long-term, financial, and nonfinancial information.a. trueb. false2. management accounting information generally reports on the organization as a whole.a. trueb. false3. companies hav

2、e to follow strict guidelines when designing a management accounting system.a. trueb. false4. a good management accounting system is intended to meet specific decision-making needs at all levels in the organization.a. trueb. false5. during the history of management accounting, innovations were devel

3、oped to address the decision-making needs of managers.a. trueb. false6. a key element in any organization s strategy is ttso tiadregnetitfycui stomers and to deliver what those target customers want.a. trueb. false7. the value proposition has only two elements: cost and quality.a. trueb. false8. qua

4、lity is the degree of conformance between what the customer is promised and what the customer receives.a. trueb. false9. recently, the demand for improved management accounting and control information within manufacturing firms has also occurred in service organizations.a. trueb. false1610. recently

5、, the competitive environment for both manufacturing and service companies has become far more challenging and demanding.a. trueb. false11. service companies are very similar to manufacturing companies in may ways, including the fact that many employees have direct contact with customers.a. trueb. f

6、alse12. sensitivity to timeliness and quality of service is especially important to service organizations.a. trueb. false13. government and nonprofit organizations, as well as profit-seeking enterprises, are feeling the pressures for improved performance.a. trueb. false14. management accounting info

7、rmation allows managers to compare actual and planned costs and to identify areas and opportunities for process improvement.a. trueb. false15. management accounting can provide information on customer satisfaction.a. trueb. false16. roi return on investment combines two profitability measures to pro

8、duce a single measure of departmental or divisional performance.a. trueb. false17. around 1920, centralized control of decentralized operations was accomplished by having corporate managers receive financial reports about divisional operations and profitability.a. trueb. false18. in the late 1990s,

9、little interest or attention was paid to evaluatingmanagement s appropriate governance and strategy choices.a. trueb. false19. financial information identifies and explains the underlying problems.a. trueb. false20. management accounting measures can provide advance warnings of problems.a. trueb. fa

10、lse21. customer satisfaction is an example of financial information.a. trueb. false22. operating profit is an example of nonfinancial information.a. trueb. false23. organizational leadership plays a critical role in fostering an organization s culture of high ethical standards.a. trueb. false24. inf

11、ormation is never neutral; just the act of measuring and reporting information affects the individuals involved.a. trueb. false25. boundary systems are always stated in positive terms that outline maximum standards of behavior.a. trueb. falsemultiple choice26. management accounting helps a company a

12、chieve:a. its strategic objectivesb. its operational objectivesc. control and also supports performance evaluationd. all of the above are correct.27. which of the following types of information are used in management accounting.a. financial informationb. nonfinancial informationc. information focuse

13、d on the long termd. all of the above are correct.28. management accounting:a. focuses on estimating future revenues, costs, and other measures to forecast activities and their resultsb. provides information about the company as a wholec. reports information that has occurred in the past that is ver

14、ifiable and reliabled. provides information that is generally available only on a quarterly or annual basis29. which of the following descriptors refer to management accounting information.a. it is verifiable and reliable.b. it is driven by rules.c. it is prepared for shareholders.d. it provides rea

15、sonable and timely estimates.30. which of the following statements refers to management accounting information.a. there are no regulations governing the reports.b. the reports are generally delayed and historical.c. the audience tends to be stockholders, creditors, and tax authorities.d. the scope t

16、ends to be highly aggregate.31. management accounting information includes:a. tabulated results of customer satisfaction surveysb. the cost of producing a productc. the percentage of units produced that is defectived. all of the above are correct.32. management accounting reports most likely include

17、 information about:a. customer complaintsb. net income for the yearc. total assetsd. all of the above are correct.33. the person most likely to use management accounting information is an:a. banker evaluating a credit applicationb. shareholder evaluating a stock investmentc. governmental taxing auth

18、orityd. assembly department supervisor34. which of the following is not a function of a management accounting system.a. strategic planningb. financial reportingc. operational controld. product costing35. financial accounting provides the primary source of information for:a. decision making in the fi

19、nishing departmentb. improving customer servicec. preparing the income statement for shareholdersd. planning next year s operating budget36. financial accounting:a. focuses on the future and includes activities such as preparing next year's operating budgetb. must comply with gaap generally acce

20、pted accounting principlesc. reports include detailed information on the various operating segments of the business such as product lines or departmentsd. is prepared for the use of department heads and other employees37. the person most likely to use only financial accounting information is a:a. fa

21、ctory shift supervisorb. vice president of operationsc. current shareholderd. department manager38. the accounting process is constrained by mandated reporting requirements by all of the following organizations except the:a. internal revenue service irsb. institute of management accountants imac. fi

22、nancial accounting standards board fasbd. securities and exchange commission sec for companies that are publicly traded39. historically:a. in the beginning of the 20th century, the guilds kept detailed records of raw materials and labor costs as evidence of product qualityb. in medieval england, the

23、 basics of modern management accounting emerged withstandards for material use, employee productivity, and budgetsc. in the late 19th century, railroad managers implemented large and complex costing systems to compute the cost of different types of freightd. from 1400-1600, large and integrated comp

24、anies such as dupont and general motors,developed ways to measure return on investment40. in general, it was not until the 1970s that management accounting systems:a. were improved because of demands by the fasb and the secb. stagnated and proved inadequatec. started to develop innovations in costin

25、g and performance-measurement systems due to intense pressure from overseas competitorsd. started to address the decision-making needs of managers41. all successful organizations must identify and understand their:a. weaknessesb. competitionc. strategyd. definition of quality42. a key element of any

26、 organization s strategy is identifying:a. its potential shareholdersb. its target customersc. competitor s productsd. employee needs43. what an organization tries to deliver to customers is called its value proposition, which includes the elements of:a. cost and qualityb. cost, quality, and functio

27、nality and featuresc. cost, quality, functionality and features, and serviced. cost, quality, functionality and features, service, and industry standards44. the price paid by the customer, given the product features and competitor s prices referred to as theelement of the value proposition.a. costb.

28、 industry standardsc. qualityd. service45. the degree of conformance between what the customer is promised and what the customer receives is referred to as theelement of the value proposition.a. costb. industry standardsc. qualityd. service46. the performance of the product, for example, a meal in a

29、 restaurant provides the diner with the level of satisfaction expected for the price paid, is referred to as the element of the value proposition.a. functionality and featuresb. industry standardsc. qualityd. service47. how the customer is treated at the time of the purchase is an example of the ele

30、ment of the value proposition.a. functionality and featuresb. industry standardsc. qualityd. service48. management accounting provides:a. information on the efficiency of factory laborb. information on the cost of servicing commercial customersc. information on the performance of an operating divisi

31、ond. all of the above are correct.49. which of the following groups would be least likely to receive detailed management accounting reports.a. stockholdersb. customer service representativesc. production supervisord. vice president of operations50. top executives of a multi-plant firm are least like

32、ly to use management accounting information:a. to support decisions that result in long-term consequencesb. to evaluate the performance of individual plantsc. for strategic planningd. for operational control51. managers of service departments need all of the following information except:a. efficienc

33、y data on work performanceb. quality data on work performancec. profitability data of the whole companyd. profitability data of the service department52. a national company manufactures a line of modern furniture. information most useful to the employee who assembletshe furniture includes:a. a daily

34、 report comparing the actual time it took to assemble a piece of furniture to the standard time allowedb. a monthly report on the portion of furniture pieces assembled with defectsc. the number of furniture pieces sold this monthd. revenue per employee53. a national company manufactures a line of mo

35、dern furniture. information most useful to the top executiveincludes:a. individual job summaries of materials usedb. monthly financial reports on the company s profitability by product linec. time reports submitted by each employeed. scheduled downtime for routine maintenance on machines54. a quarte

36、rly report disclosing declining market share information is most useful to:a. a front-line employeeb. the manager of operationsc. the chief executive officerd. the accounting department55. a weekly report comparing machine time used to available machine time is information most useful to:a. a front-

37、line employeeb. the manager of operationsc. the chief executive officerd. the accounting department56. a daily report on the number of quality units assembled by each employee is information most useful to:a. a front-line assembly workerb. the accounting departmentc. the chief executive officerd. th

38、e personnel department57. which of the following would be least helpful for a top manager of a company.a. profitability report of the companyb. information to monitor hourly and daily operationsc. number of customer complaintsd. operating expense summary reported by department58. recently, increased

39、 demand for management accounting information has been:a. primarily from manufacturing firmsb. primarily from service organizationsc. from both the manufacturing and the service industriesd. an illusion; in fact, the demand for management accounting has changed very little59. management accounting c

40、an play a critical role in the service industry because of all the following reasons except:a. firms must be especially sensitive to the timeliness and quality of customer serviceb. many employees have very little contact with customersc. customers immediately notice defects and a delay in serviced.

41、 dissatisfied customers may never return60. historically, the neglect of management accounting in the service industry was a result of:a. noncompetitive environmentsb. global customer demandsc. the switch to free market economiesd. an influx of higher-quality and lower-priced products from overseas6

42、1. currently, management accounting information within government and nonprofit organizations is in greater demand because:a. public and private donors are demanding accountabilityb. citizens are requesting responsive and efficient performance from their governing unitsc. more nonprofit organization

43、s are competing for limited fundsd. all of the above are correct.62. currently, pressures for improved cost and performance measurements are being felt by:a. nonprofit organizationsb. governmental agenciesc. profit-seeking enterprisesd. all of the above are correct.63. financial accounting informati

44、on:a. provides a signal that something is wrongb. identifies what is wrongc. explains what is wrongd. simply summarizes information but gives no indication that anything is wrong64. decentralized responsibility refers to allowing lower-level managers to do all of the following except:a. make decisio

45、ns without seeking higher approvalb. take advantage of local opportunitiesc. make periodic financial reports to upper-managementd. pursue individual objectives even though they may not contribute to the entire company65. the return on investment roi performance measure usesto evaluate the performanc

46、e of operating divisions.a. a single numberb. four numbersc. five numbersd. ten numbers66. the return on investment roi performance measure combinesto produce a measure of departmental performance.a. two profitability measuresb. two capital utilization measuresc. one profitability measure and one ca

47、pital intensity measured. two profitability measures and two capital intensity measures67. all of the following are true regarding the return on investment roi formula developed at dupont except that:a. it is the sole measure top-management utilizes to evaluate which division should receive addition

48、al capitalb. it allows companies to have centralized control with decentralized responsibilityc. it produces a measure of divisional performanced. it equals operating income/sales x sales/investmentthe following information applies to questions 68 and 69.the following information pertains to three d

49、ivisions:flowersshrubstreessales$15,000$28,000$120,000operating income$2,000$2,000$6,000investment$22,000$40,000$100,00068. what is the return on investment for the shrub division. a.2.00%b.5.00%c.7.14%d.70.00%69. which division is more profitable based on roi.a. flowersb. shrubsc. treesd. both flow

50、ers and shrubs are equally more profitable than trees.70. to help evaluate management s appropriate governance and strategic choices, organizations have called on management accountants to develop:a. internal control systems to protect assets from theftb. measures to monitor compliance with behavior

51、 that is consistent with the organization s best interestsc. systems to evaluate profitabilityd. reports to highlight variances from amounts planned71. management accounting information is best described as:a. providing a signal that something is wrongb. identifying and helping to explain what is wr

52、ongc. simply summarizing information, but giving no indication that anything is wrongd. measuring overall organizational performance72. for improving operational efficiencies and customer satisfaction, nonfinancial information is:a. criticalb. helpfulc. infrequently usedd. unnecessary73. nonfinancia

53、l information might be used to:a. improve qualityb. reduce cycle timesc. satisfy customer needsd. all of the above are correct.74. the act of simply measuring and reporting information:a. focuses the attention of employees on those processesb. diverts the employee s attention to other activitiesc. d

54、isproves the saying“ what gets measured gets managed.”d. has no effect on employee behavior75. which statement below is false.a. “ what gets measured gets managed.”b. people react to measurements.c. employees spend more attention on those variables that are not getting measured.d. “ if i can t measu

55、re it, i can t manage it.”76. when a change is introduced, employees tend to:a. embrace the changeb. be indifferent to the changec. exhibit no change in behaviord. resist the change77. the introduction of a new management system is most likely to motivate unwanted employee behavior when it is used for:a. evaluationb. planningc. decision makingd. coordinating individual efforts78. management accountants are most likely to feel outside pressure to favorably influence the numbers favorably when the information is used for:a. budgetingb. compensation and promotionsc. continuous improvementd. p