工业工程之供应链(中英文对照版)

1、工业工程之供应链010940835 宫铭所谓供应链，其实就是由供应商、制造商、仓库、配送中心和渠道商等构成的物流网络。 同一企业可能构成这个网络的不同组成节点， 但更多的情况下是由不同的企业构成这个网络中的不同节点。 比如，在某个供应链中， 同一企业可能既在制造商、仓库节点，又在配送中心节点等占有位置。在分工愈细，专业要求愈高的供应链中， 不同节点基本上由不同的企业组成。 在供应链各成员单位间流动的原材料、在制品库存和产成品等就构成了供应链上的货物流。所谓供应链管理， 就是指在满足一定的客户服务水平的条件下， 为了使整个 供应链系统成本达到最小而把供应商、 制造商、 仓库、配送中心和渠道商等有

2、效 地组织在一起来进行的产品制造、转运、分销及销售的管理方法。从上述定义中，我们能够解读出供应链管理包含的丰富内涵。首先，供应链管理把产品在满足客户需求的过程中对成本有影响的各个成员 单位都考虑在内了， 包括从原材料供应商、 制造商到仓库再经过配送中心到渠道 商。不过，实际上在供应链分析中， 有必要考虑供应商的供应商以及顾客的顾客， 因为它们对供应链的业绩也是有影响的。其次，供应链管理的目的在于追求整个供应链的整体效率和整个系统费用的 有效性，总是力图使系统总成本降至最低。 因此， 供应链管理的重点不在于简单 地使某个供应链成员的运输成本达到最小或减少库存， 而在于通过采用系统方法 来协调供应

3、链成员以使整个供应链总成本最低， 使整个供应链系统处于最流畅的 运作中。第三，供应链管理是围绕把供应商、制造商、仓库、配送中心和渠道商有机 结合成一体这个问题来展开的， 因此它包括企业许多层次上的活动， 包括战略层 次、战术层次和作业层次等。尽管在实际的物流管理中， 只有通过供应链的有机整合， 企业才能显著地降 低成本和提高服务水平，但是在实践中供应链的整合是非常困难的，这是因为： 首先，供应链中的不同成员存在着不同的、相互冲突的目标。比如，供应商一般 希望制造商进行稳定数量的大量采购， 而交货期可以灵活变动； 与供应商愿望相 反，尽管大多数制造商愿意实施长期生产运转， 但它们必须顾及顾客的需

4、求及其 变化并作出积极响应， 这就要求制造商灵活地选择采购策略。 因此， 供应商的目 标与制造商追求灵活性的目标之间就不可避免地存在矛盾。其次，供应链是一个动态的系统，随时间而不断地变化。事实上，不仅顾客 需求和供应商能力随时间而变化，而且供应链成员之间的关系也会随时间而变 化。比如， 随着顾客购买力的提高， 供应商和制造商均面临着更大的压力来生产 更多品种更具个性化的高质量产品，进而最终生产定制化的产品。研究表明，有效的供应链管理总是能够使供应链上的企业获得并保持稳定持 久的竞争优势， 进而提高供应链的整体竞争力。 统计数据显示， 供应链管理的有 效实施可以使企业总成本下降 20%左右，供应

5、链上的节点企业按时交货率提高 15%以上，订货到生产的周期时间缩短 20%30%，供应链上的节点企业生产率 增值提高 15%以上。越来越多的企业已经认识到实施供应链管理所带来的巨大好 处，比如 HP、IBM 、DELL 等在供应链管理实践中取得的显著成绩就是明证。供应链管理： 它从战略层次和整体的角度把握最终用户的需求， 通过企业之 间有效的合作，获得从成本、时间、效率、柔性等最佳效果。包括从原材料到最 终用户的所有活动，是对整个链的过程管理。SCM (供应链管理)是使企业更好地采购制造产品和提供服务所需原材料、 生产产品和服务并将其递送给客户的艺术和科学的结合。 供应链管理包括五大基 本内容

6、。计划：这是 SCM 的策略性部分。你需要有一个策略来管理所有的资源，以 满足客户对你的产品的需求。 好的计划是建立一系列的方法监控供应链， 使它能 够有效、低成本地为顾客递送高质量和高价值的产品或服务。采购：选择能为你的产品和服务提供货品和服务的供应商， 和供应商建立一 套定价、配送和付款流程并创造方法监控和改善管理， 并把对供应商提供的货品 和服务的管理流程结合起来， 包括提货、 核实货单、 转送货物到你的制造部门并 批准对供应商的付款等。制造：安排生产、测试、打包和准备送货所需的活动，是供应链中测量内容 最多的部分，包括质量水平、产品产量和工人的生产效率等的测量。配送：很多"圈

7、内人 "称之为 "物流"，是调整用户的定单收据、 建立仓库网络、 派递送人员提货并送货到顾客手中、建立货品计价系统、接收付款。退货：这是供应链中的问题处理部分。 建立网络接收客户退回的次品和多余 产品，并在客户应用产品出问题时提供支持。定义供应链管理(Supply chain management SCM)是一种集成的管理思想和方 法，它执行供应链中从供应商到最终用户的物流的计划和控制等职能。 从单一的 企业角度来看， 是指企业通过改善上、 下游供应链关系， 整合和优化供应链中的 信息流、物流、资金流，以获得企业的竞争优势。供应链管理是企业的有效性管理， 表现了企

8、业在战略和战术上对企业整个作 业流程的优化。整合并优化了供应商、制造商、零售商的业务效率，使商品以正 确的数量、正确的品质、在正确的地点、以正确的时间、最佳的成本进行生产和销售。来源20 世纪 70 年代晚期， Keith Oliver 通过和 Skf 、 Heineken、 Hoechst、 Cadbury-Schweppes、Philips 等客户接触的过程中逐渐形成了自己的观点。并在 1982年金融时代杂志的一篇文章里阐述了供应链管理 （SCM）的意义，Keith Oliver曾经认为这个词会很快消失，但“ SCM”不仅没有消失，还很快地进入了 公众领域，这个概念对管理者的采购、物流、操

9、作、销售和市场活动意义匪浅。演变供应链至今尚无一个公认的定义， 在供应链管理的发展过程中， 许多专家和学 者提出大量的定义， 反映了不同的时代背景， 是在不同发展阶段上的产物， 可以 把这些定义大致划分为三个阶段：1、早期的观点认为供应链是制造企业中的一个内部过程2、后来供应链的概念注意了与其他企业的联系3、最近供应链的概念更加注重围绕核心企业的网链关系，如核心企业与供应 商、供应商的供应商乃至与一切前向的关系， 与用户、用户的用户及一切后向的 关系。应用供应链管理主要涉及到四个领域：供应、生产计划、物流、需求。职能领域主 要包括产品工程、产品技术保证、采购、生产控制、库存控制、仓储管理、分销

10、 管理。辅助领域主要包括客户服务、制造、设计工程、会计核算、人力资源、市 场营销。供应链管理的实施步骤： 1、分析市场竞争环境，识别市场机会， 2、分析顾客 价值， 3、确定竞争战略， 4、分析本企业的核心竞争力， 5、评估、选择合作伙 伴对于供应链中合作伙伴的选择，可以遵循以下原则：1、合作伙伴必须拥有各自的可资利用的核心竞争力。2、拥有相同的企业价值观及战略思想3、合作伙伴必须少而精。案例作为中国最大的 IT 分销商，神州数码在中国的供应链管理领域处于第一的地 位。在IT分销模式普遍被质疑的环境下，依然保持了良好的发展势头，与CISCO、 SUN、AMD 、NEC、IBM 等国际知名品牌保

11、持着良好的合作关系。 e-Bridge 交 易系统 2000年9月开通，截至 2003年3月底，实现 64亿元的交易额。这其实 就是神州数码从传统分销向供应链服务转变的最好体现。 本着“分销是一种服务” 的理念，神州数码通过实施渠道变革、产品扩张、服务运作，不断增加自身在供 应链中的价值，实现规模化、专业化经营，在满足上下游客户需求的过程中，使 供应链系统能提供更多的增值服务，具备越来越多的“ IT服务”色彩。Supply Chain ManagementOpen Category: intelligent transportation, supply chain managementThe

12、so-called supply chain, in fact, from suppliers, manufacturers, warehouses, distribution centers and channels, and so constitute a logistics network. The same enterprise may constitute the different components of this network node, but the situation is different from a corporate network in different

13、 nodes. For example, in a supply chain, companies may not only in the same manufacturers, storage nodes, and in distribution centers, such as possession node location. In the more detailed division of labor, the higher the professional requirements of the supply chain, different nodes are basically

14、composed by different enterprises. In the supply chain flows between the member units of raw materials, finished products, such as inventory and production constitutes the supply chain of goods flow.The so-called supply chain management, that is, to meet a certain level of customer service under the

15、 conditions, in order to make the whole supply chain to minimize costs and the suppliers, manufacturers, warehouses, distribution centers and channels, and so effectively organized together to carry out Product manufacturing, transport, distribution and sales management.From the above definition, we

16、 can be interpreted to include supply chain management of rich content.First of all, supply chain management products to meet customer demand in the process of the cost implications of various members of the unit are taken into account, including from raw material suppliers, manufacturers to the war

17、ehouse distribution center to another channel. However, in practice in the supply chain analysis, it is necessary to consider the supplier's suppliers and customers of the customers, because their supply chain performance is also influential.Second, supply chain management is aimed at the pursui

18、t of the whole supply chain's overall efficiency and cost effectiveness of the system as a whole, always trying to make the total system cost to a minimum. Therefore, the focus of supply chain management is not simply a supply chain so that members of the transportation costs to minimize or redu

19、ce inventory, but through the use of systems approach to coordinate the supply chain members so that the entire supply chain total cost of the minimum so that the whole supply chain System in the most fluent in the operation.Third, supply chain management is on the suppliers, manufacturers, warehous

20、es, distribution centers and organically integrate the channel into one to start this problem, so many businesses,including its level of activities, including the strategic level, tactical and operational level Level, and so on.Although the actual logistics management,only through the organic supply

21、 chain integration, enterprises can significantly reduce costs and improve service levels, but in practice the supply chain integration is very difficult, it is because: First of all, in the supply chain There are different members of different and conflicting objectives. For example, providers gene

22、rally want manufacturers to purchase large quantities of stable, and flexible delivery time can change; desire to the contrary with suppliers, although most manufacturers are willing to implement long-term production operations, but they must take into account the needs of its customers and to make

23、changes Positive response, which requires manufacturers choice and flexibility in procurement strategy. Therefore, suppliers and manufacturers to the goal of flexibility in the pursuit of the objectives inevitably exist between the contradictions.Secondly, the supply chain is a dynamic system, with

24、time and constantly changing. In fact, customers not only demand and supply capacity to change over time, supply chain and the relationship between the members will change over time. For example, the increased purchasing power with customers, suppliers and manufacturers are facing greater pressure t

25、o produce more and more personalized varieties of high-quality products, then ultimately the production of customized products.Research shows that effective supply chain management can always make the supply chain of enterprises will be able to maintain stability and a lasting competitive advantage,

26、 thusincreasing the overall supply chain competitiveness. Statistics show that, supply chain management will enable the effective implementation of enterprise total cost of about 20 per cent decline in the supply chain node on the enterprise-time delivery rate increased by 15 percent or more, orders

27、 to shorten the production cycle time 20 percent to 30 percent, supply chain Node on the enterprise value-added productivity increased by 15 percent or more. More and more enterprises have already recognized that the implementation of supply chain management of the great benefits, such as HP, IBM, D

28、ELL, such as supply chain managementin the practice of the remarkable achievements made is proof.Supply chain management: it from a strategic level and grasp the overall perspective of the end-user demand, through effective cooperation between enterprises, access from the cost, time, efficiency, fle

29、xibility, and so the best results. From raw materials to end-users of all activities, the whole chain of process management.SCM (supply chain management) is to enable enterprises to better procurement of manufactured products and services required for raw materials, production of goods and services

30、and their delivery to clients, the combination of art and science. Supply chain management, including the five basic elements.Plan: This is a strategic part of SCM. You need a strategy to manage all the resources to meet our customers for your products. Good plan is to build a series of methods to m

31、onitor the supply chain to enable it to effective, low-cost delivery of high quality for customers and high-value products or services.Procurement: you can choose the products and services to provide goods and services providers, and suppliers to establish a pricing, delivery and paymentprocessesand

32、 create methods to monitor and improve the management, and the suppliers to provide goods and services Combined with management processes, including the delivery and verification of documentation, transfer of goods to your approval of the manufacturing sector and payments to suppliers and so on.Manu

33、facturing: arrangements for the production, testing, packaged and ready for delivery, supply chain measurement is the largest part of the contents, including the level of quality, product yield and productivity of workers, such as the measurement.Delivery: a lot of "insider" as "logis

34、tics", is to adjust the user's orders receipts, the establishment of the storage network, sending and delivery service delivery personnel to the hands of customers, the establishment of commodity pricing system, receiving payments.Return: This is the supply chain problems in the handling pa

35、rt. Networking customers receive the refund of surplus and defective products, and customer applications to provide support for the problem.DefinitionSupply Chain Management (Supply chain management, SCM) is an integrated management ideas and methods, the implementation of the supply chain from supp

36、liers to end-users of logistics planning and control functions. The enterprise from a single point of view, is an enterprise through improved on the lower reaches of the supply chain, supply chain integration and optimization of information flow, logistics, capital flow, to get their competitive edg

37、e.Supply chain managementis the effectiveness of enterprise management, enterprise performance at the strategic and tactical operations of enterprises throughout the process of optimization. Integration and optimization of the suppliers, manufacturers, retailers, business efficiency, so that the num

38、ber of goods to the right, the right quality, in the right place, right time, the best production and marketing costs.Source70 in the late 20th century, Keith Oliver adoption and Skf, Heineken, Hoechst, Cadbury-Schweppes, Philips, and other contact with customers in the process of gradually formed i

39、ts own point of view. And in 1982, "Financial Times" magazine in an article on the supply chain management (SCM) of the significance, Keith Oliver was that the word will soon disappear, but "SCM" not only not disappeared, and quickly entered the public domain , The concept of the

40、 managers of procurement, logistics, operations, sales and marketing activities sense a great deal. EvolutionSupply chain has never been a universally accepted definition, supply chain management in the development process, many experts and scholars have put forth a lot of definition, reflecting the

41、 different historical backgrounds, in different stages of development of the product can be broadly defined by these For the three stages: 1, the early view was that supply chain is manufacturing enterprises in an internal process2, but the supply chain concept of the attention of the links with oth

42、er firms3, the last of the supply chain concept of pay more attention around the core of the network links between enterprises, such as core business with suppliers, vendors and suppliers, and even before all the relations, and a user, after all the users and to the relationship.ApplySupply chain ma

43、nagement involves four main areas: supply, production planning, logistics, demand. Functional areas including product engineering, product assurance, procurement, production control, inventory control, warehouse management, distribution management. Ancillary areas including customer service, manufacturing, design engineering, accounting, human resources, marketing.Supply Chain Management implementation steps: 1, analysis of market competition environment,