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1、组织结构的决走因素why do structures differ?organizational structures ranged from the highly structured and standardized bureaucracy to the loose and amorphous boundaryless organization. the other designs tend to exist somewhere between these twoextremes.mechanistic modelorganic model high specialization rigi
2、d departmentalization clear chain of command nan ow spans of control centralization high formalization cross-functional teams cross-hierarchical teams free flow of information wide spans of control decentralizatio n low formalizationtwo extreme models of organization design mechanistic modelone extr
3、eme we call the mechanistic model. it is generally synonymous with the bureaucracy in that it has extensive departmentalization, high formalization, a limited information network (mostly downward communication), and little participation by low-level members in decision-making. organic modelat the ot
4、her extreme is the organic model. this model looks a lot like the boundaryless organization. it9s flat, uses cross-hierarchical and cross functional teams, has low formalization, possesses a comprehensive information network (utilizing lateral and upward communication as well as downward), and it in
5、volves high participation in decision making.with these two models in mind, we5re now prepared to address this question: why are some organizations structured along more mechanistic lines while others follow organic characteristics? what are the forces influencing the design that is chosen?determina
6、nts of an organization, s structure strategyan organization structure is a means to help management achieve its objectives. it is only logical that strategy and structure should beclosely linked.more specifically, structure should follow strategy 结构追随战略 if management makes a signihcant change 做岀重大的改
7、变 in its organization strategy, the structure will need to be modified to accommodate and support this change organization sizeconsiderable evidence supports the idea that an organization's sizesignificantly affects its structure组织的大小深刻地影响着组织结构.for instance, large organizations一those typically e
8、mploying 2,000 people一tend to have more specialization, more departmentalization, more vertical levels, and more rules and regulations than do small organizations.however, the relationship isrtt linear. rather, size affects structure at a decreasing rate. the impact of size becomes less important as
9、 an organization expands. why is this? essentially, once an organization has around 2,000 employees, it,s already fairly mechanistic. an additional 500 employees will not have much impact. however, adding 500 employees to an organization that has only 300 members is likely to result in a shift towar
10、d a more mechanistic structure. technologythe term technology refers to how an organization transfers its inputs into outputs 组织如何将输入转变为输出.every organization has at least one technology for converting financial, human, and physical resources into products or services.the common theme differentiating
11、 technologies is their degree of routineness. by this we mean that technologies tend toward either routine or non-routine activities. the former are characterized by automated and standardized operations. non-routine activities are customized, they include such varied operations as furniture restori
12、ng, custom shoemaking, and genetic research.although the relationship between technology and structure is no overwhelmingly strong, we find that routine tasks are associated with taller and more departmentalized structures.the relationship between technology and formalization is stronge匚studies cons
13、istent show routineness to be associated with the presence of rule manuals, job descriptions, and other formalized documentation.finally, there has been found to be an interesting relationship between technology and centralization. it seems logical that routine technologies would be associated with
14、a centralized structure, whereas non-routine technologies, which rely more heavily on the knowledge of specialists, would be characterized by delegated decision authority. this position has met with some support. however, a more generalizable conclusion is that the technologyentralization relationsh
15、ip is moderated by the degree of formalization. formal regulations and centralized decision making are both control mechanisms, and management can substitute one for the other. routine technologies should be associated with centralized control if there is a minimum of rules and regulations. however,
16、 if formalization is high, routine technology can be accompanied by decentralization. so we would predict routine technology would lead to centralization, but only if formalization is low.environmentan organization's environment is composed of those institutions or forces that are outside the or
17、ganization and potentially affect the organization's performance 潜在地影响组织的绩效.these typically include suppliers, customers, competitors, government regulatory agencies, public pressure groups, and the likewhy should an organization structure be affected by its environment? because of environmental
18、 uncertainty 因为环境的不确定性.some organizations face relatively static environments一few forces in their environment are changing; other organizations face very dynamic environmentsrapidly changing government regulations affecting their business, new competitors, difficulties in acquiring raw materials, co
19、ntinually changing product preferences by customers, and so on.static environments create significantly less uncertainty for managers than do dynamic ones and since uncertainty is a threat to an organizatiorf s effectiveness, management will try to minimize it one way to reduce environmental uncerta
20、inty is through adjustments in the organization' s structure.three key dimensions to any organization's environment have found: capacity, volatility, and complexitythe capacity of an environment refers to the degree to which it can support growth.rich and growing environments generate excess
21、 resources, which can buffer the organization in times of relative scarcity- abundant capacity leaves room for an organization to make mistakes; scarce capacity does no匚the degree of instability in an environment is captured in the volatility dimension.where there is a high degree of unpredictable c
22、hange, the environment is dynamic. this makes it difficult for management to predict accurately the probabilities associated with various decision alternatives. at the other extreme is a stable environment.finally, the environment needs to be assessed in terms of complexity, that is, the degree of heterogeneity and concentration among environmental elements. simple environments are homogeneous and concentrated. in contrast, environments characterized by heterogeneity and dispersion are called complex.the below figure summarizes the definition o
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