商务英语信函与对话文本_Business_Letters_and_dialogues

1、business correspondence and dialogues商务英语信函与对话contentsunit 1 establishing trade relations2unit 2 inquiries and offers6unit 3 on price9unit 4 ordering13unit 5 terms of payment16unit 6 contracts19unit 7 shipment22unit 8 insurance24unit 1 establishing trade relationsdialogue 1: showing me j around the

2、showroomz: would you like to have a look at our showroom?j: yes that would be a good ideaz: this way, pleasej: quite a selection!z: where shall we start? you may be interested in only some of the items. lett look at thosej: good idea!z: have you been in the textile business a long time?j: yes. fve b

3、een in textiles for more than 20 years the company has been in business since 1935.z: no wonder you're so experiencedj: the textile business has become more difficult since the competition grew.z: that's true.j: do you have a catalog or something (that tells me about your company)?z: yes. i

4、will get you some later.j: thanks. when can we discuss some details?z: would tomorrow be convenient?j: yes. that'll be fine.dialogue 2: meeting at the airportt: do you know where the baggage claim area is?z: yes, it，s over there. how many pieces of luggage do you have?t: only one suitcase.z: let

5、5s go pick up your luggaget: the blue canvas one is my suitcase.z: our car is out in the parking lot. we，ll take you to the yellow dragon hotel.z: how was your flight?t: just wonderful! good food and good service.z: is this your first visit to hangzhou?t: yes.z: we are glad you come to meet us in pe

6、rson.t: thank you for meeting my planez: it is the least we can do, since you have travelled so far to see us.t: it makes negotiations easier if we meet each other in person.z: how，s business these days?t: not bad. but sales are down a bit due to the revaluation.z: do you think ifs a general trend?t

7、: oh, i hope not. i think it's just a slump. things will improve soon.z: i hope so.dialogue 3: introducing pniducts at the fairb: excuse me. could you tell me where i can see some electrical appliances?x: this area. we'll be glad to show you what's available here's my card xu is my l

8、ast nameb: here is my card i，m george from abc trading co., lid. we import electronics and transistorsx: please have a look at our samplesb: do you produce video tape recorders?b: your development of electronic products has been remarkablex: yes. our research has had good resultsx: pve forgotten to

9、ask you what products you9 re interested in.b: i think fve already seen some items (we might like to order), although fd still like to study them a bit furthe匚x: ok, go aheadb: fll probably be able to let you know tomorrow.x: fll be expecting you tomorrow morning, say, at 9.b: tomorrow at nine. good

10、 ij1 see you then.business letter 1 block styleoriental horizons inc.48 east main street, ramsey, nj 07446, usaapril 25, 2007ningbo textiles united imp. & exp. corp207 kaiming st.ningbo, zhejiang 315000, pr chinadear manager,you were recommended to our company by the bank of china, new york bran

11、ch, which told us that you export chinese textiles and cotton piece goodsour company imports general merchandise. we have been in business since 1935, and therefore havewide experience in all the lines (we handle).our bankers are chase manhattan bank and the hsbc in hong kong. they can provide you i

12、nformation about our business and financesplease inform us of your trade terms and forward samples and product brochures we look forward to a productive tradesincerely, / yours sincerely, / yours faithfully*mangermsb/shbusiness letter 2 - indented stylebeatty ltd.1095, avenue of hersham, walbridge-o

13、n thamessurrey, ukoffice of the manageroct 20, 2007housewares departmentzhejiang light industrial products imp. & exp. corp233 tiyuchang rd.hcmgdwu, zhejicmg 310009, p.r. chinadear housewares department:your company，s name has been given to us by the chamber of commerce of london.we wish to buy

14、porcelain tea and coffee cups and saucers of different shapes, fully decorated with flowers or other desig ns.if you can supply this type of merchandise, kindly airmail us a sample cup. also, please enclose your price list and all suitable illustrations.we await your early reply.sincerely,*managerbu

15、siness letter 3 simplified stylezhenjiang textiles imp. & exp. corp.102 fengqi roadhangzhou 310006, chinamarch 12,2007in ternational trading co. ltd.34 acadia baywinnepeg, manitoba r3t3h9, canadachinese tableclothswe learned from the commercial counselor of our embassy in ottawa that you deal in

16、 tablecloths.we sell chinese tablecloths. they are of good quality and have fine workmanship. chinese tablecloths are very popular in europe. we would like to work with you to market them in canada.we are sending you under separate cover by airmail a copy of the latest catalog. please let us know if

17、 there are any items (which are of interest to you and we will send you quotes and samples)we hope to hear from you soon.zhou yanmingmanagerunit 2 inquiries and offersdialogue 1 inquiring about chinese carpetsa: nice to know you, mu li.l: you too.a: fve come to inquire about carpets a friend has ask

18、ed me to negotiate on his behalf.l: ph be glad to help you. what interests you?a: frankly, i really don't know much about your carpets. could you tell me something about them?l: with pleasure our carpets are handmade of pure chinese wool. they are resilient and have fine workmanship.a: thafs why

19、 chinese carpets are so popular.l: here are our samples and catalog. you'll find details of the different designs, colors and sizes.a: fm interested in the high quality "dragon'，brand.l: all right. can i have your specific requirements?a: certainly. fll write them out. by the way, what

20、about the delivery date? will they be supplied from stock?l: pm afraid not. the stock was all sold out.a: that's too bad! fll let you have the order tomorrow.dialogue 2 visiting the canton fairs: is this your first time to the fair?j: yes.s: have you had a look around the exhibition halls?j: yes

21、. i took a walk around the day before yesterday the halls are so spacious that i lost my way several times.s: really? you should follow the signs.j: i did, but you know, the exhibits are so spectacula匚 and there's such a wide variety.s: it's very nice of you to say so.j: i must say you'v

22、e done a marvelous job in recent years s: thank you.j: fd like to find out about hardware here's my list. i hope you'll give me your best offe匚s: fll try my hardest.j: thanks if you prices are good and if i can get the commission i want, i can place the order with you right aways: fm sure yo

23、uul find our prices very competitive. hardware has gone up a lot in recent years, but our prices haven't changed much.j: glad to hear that. when can i get a firm offer?s: well have it worked out by this evening and let you have it lomonow morning would you be free to come by then?j: fine. fll be

24、 here tomorrow morning at 9. how's that?s: perfect. see you tomorrow then.business letter 1dear mr. haan:re: parts for machine type b-114we purchased from you ten sets of the machine in the subject line in 2005. the machines have been very satisfactoryhowever, at present we need a large quantity

25、 of parts/accessories as per the enclosed list. please send us as soon as possible your proforma invoice by fax and hard copy in quadruplicate by airmail. you are kindly requested to quote the fob new york rate.the parts and accessories are urgently needed so we wish to receive your proforma invoice

26、 by return fax.business letter 2dear mr. wang:subi： parts for machine type b114thank you for your letter of feb. 15th, 2007 and the enclosure requesting quotes for the machine in the subject lineas requested, we are submitting our quotation in triplicate and wish for you to place your order with us

27、as early as possible because we have a large backlogwe await your decision.business letter 3august 13, 2007dear export department:re: electric sawswe are in the market for electric saws. please provide us with quotes for the goods listed on the enclosed inquiry sheet, giving your prices cfr jakarta.

28、 please also state your earliest delivery date, your terms of payment and discounts for regular purchases.kindly mail us your catalog and details of your specifications.we look forward to your early reply.business letter 4august 25, 2007dear commercial manager:re: electric sawswe thank you for your

29、letter of august 13th and confirm our cable of today，s date, which reads as follows:re: aug 13 offering oct/nov 800 pieces of tiger brand electric saws£ 10 a piece cfr j ar kart a payment by l/c a/t sightreaching us before sep 15 subject reply within 5 daysplease note that our terms of payment

30、are by irrevocable l/c, payable at sight against presentation of shipping documents please make out / write out the letter of credit telegraphically without delay, so as to enable us to effect shipment during october/november.we await your acceptance by cableunit 3 on pricedialogue 1 negotiating the

31、 price of projectorsm: pm sorry i couldn't make the appointment yesterday i had a cold. the doctor ordered me to stay in.so i called up to cancel it.z: that's all right. how are you today?m: much better, thank you. now, let's talk about business. fm impressed with all the equipment the p

32、rojector has.z: this is our newly-designed built-in project0匚m: i see. pm thinking of ordering 20 sets. but, there's one problem.z: what's that?m: price. it9s impossible for us to make any sales at this price.z: us $ 369 is about as low as we can go. and ifs as good as you could get.m: fm af

33、raid i carf t agree with you there your price is higher than other companies9z: but considering the high quality, our price is reasonable.m: i don deny that the projector is top-quality. if you could go a little lower, fd give you the order right awayz: well, i don't know if we can do it. let me

34、 talk to our general manager.dialogue 2 negotiating the price of poplin and pongees: what do you have there, ms. yang?y: some of our new products. have a look at the patterns, pleases: i like this printed poplin how much is it a yard?y: 45 pence per yard cif london.s: your price is higher than i can

35、 accept. could you come down a little?y: what would you suggest?s: could you make it 40 pence per yard cif london?y: fm afraid we can't. this is the best price we can quotes: lefs leave that for the time being.y: are you interested in our pongee? here is the latest product.s: the quality is very

36、 good. but nowadays nylon is pushing this material out.y: i don think so. we've sold a lot this month.s: well, anyway, fll book a trial orde匚 the price?y: same as we offered last times: what about the quantity?y: 200 pieces for september shipment.s: all right. fll take the lot.y: how about print

37、ed poplin then?s: there5s still a gap of 5 pence. will you give me a trade discount?y: sorry can we meet each other half way?s: what do you mean?y: let's close the deal at 43 pence per yard cif london.s: yoif re driving a hard bargain, but pll accept it this time.y: we will provide good service

38、and quality.s: that will be deeply appreciated.y: shall i make out the contract for you to sign tomorrow?s: fine.dialogue 3 negotiating the price of drillersh: pm glad that we9ve had good discussions about the technical side shall we bring in the commercial side of it now?w: yes. but your price is s

39、o high that we can hardly make a counteroffer.h: it pays to buy good machines better quality usually means a higher pricew: you7re right there.h: you probably know that our drillers are by far the best in europe, and probably, in the worldw: yes. and your price is by far the highest.h: ifs the quali

40、ty that counts our driller steel is far superior to that used by the japanesew: it's no secret that we've had quotations from japan for similar machines if your price were just slightly higher, there wouldn't be any problem at all. the fact is that your price is loo high to be workable h

41、: you should lake into consideration our machines9 superior quality.w: that we have.h: what's more, our design and technology are completely up-to-date. you，11 be assured of efficient service for years to comew: that's precisely why we prefer to order from your company.h: well then, can you

42、give us an idea what price you consider workable?w: we hope that you，11 take the initiative and bridge the gap.h: well, well. we，11 reduce the price by 5%. i hope this seis the ball rolling.w: pm afraid the ball can hardly roll very far. certainly it's a step forward. but the gap is still too wi

43、de.fd suggest another 10%.h: oh, pm afraid that won" do. it simply can't stand such a big cut.w: if that5s the case, fm afraid wetl have to go elsewhereh: well, pm not in a position to agree to such a big reduction. i have to get in touch with my head office and let you know their decision

44、in a day or two. will that be ok with you?w: ok. i hope we can both get something out of thisbusiness letter 1thank you for your inquiry of dec 23, 1999 enclosed is our price list. a catalog has been airmailed to you under separate cove匚this company has exported carpets for years to your country, ca

45、nada, england and other european countries you may be sure that your order will be profitablealso, because our yearly production is about 30000 pieces the largest of all the carpet manufacturers in china - our prices are always lower than others.we look forward to receiving your reply.business lette

46、r 2mar 22, 2007dearre: canned asparagus, a gradewe have received your letter of march 10, 2001 inquiring about the commodity in the subject line.our quote isunit price (per carton of 48 cans each)itemquantity (m/t)fob shanghai net in u.s. dollarcfr london net in u.s. dollartips & cuts1013.0015.0

47、0center cuts1512.0014.00end cuts2010.5012.50remarks:1. packing: standard export cardboard cartons.2. validity: tow weeks from the date hereof.3 shipment: total quantity to be shipped during may, 20074. payment: by irrevocable letter of credit for our company two weeks before shipment and drawn at si

48、ght.the prices we quote above are the lowest we are able to offer. our products will compete well with other brands because of our superior quality. since demand is rising and prices are bound to go up, we urge you to make your decision as early as possiblebusiness letter 3in reply to your fax dated

49、 april 2, we are enclosing this order, no. sx/0014.we accept us$ 15.40 for model a and uss 19.60 for model b, but must offer us$ 35.50 for model c the market is flooded with cheaper models so even this price is too highpayment will made by iitevocable l/c at sight. please advise us when the goods ar

50、e ready for shipment you early reply is appreciatedbusiness letter 4we thank you for your quotation of march 3 and the samples of socks.although we are interested in your products, we find your price so high that our profit margin would be either very low or nil. as you probably know, the socks (ava

51、ilable at present on the market) (manufactured by several hong kong factories) are of good quality and the price is 10%15% lower than yours. we hope, therefore, you will reduce your price so as to stand up to the competition.we await your reply.unit 4 orderingdialogue 1 placing an order for white su

52、gara: welcome to our company. it's a pleasure to meet you.b: the pleasure is all mine. fve long wanted to have a talk with you about the possibility of business between us.a: we welcome good business. what are you interested in?b: white sugar.a: whafs the quantity you have in mind?b: 10000 metri

53、c tons. if the first lot is good, wed like to place repeat orders and have a regular suppl y.a: very good.b: may i have a look at your samples?a: sure. we've got several different sugars.b: this seems of good quality.a: it5s superior white suga匚b: how do you pack it?a: we pack sugar in new gunny

54、 sacks of 100 kgs each.b: could you give the price?a: us$ 150 per m/t.b: do you quote cif or fob?a: our price is on fob basis.b: when can you deliver the goods?a: we can ship them as soon as we receive your l/c.b: i see.a: when can we have your firm order?b: how about tomorrow?a: ok. please come any

55、 time tomorrow morning.dialogue 2 discussing textile business over coffeea: would you like to talk business over coffee?b: fine.a: what are your interested in?b: sheets, pillow cases and table linens. could you give us some idea about your prices?a: here's a pamphlet on our prices. you41 see tha

56、t our prices are very attractiveb: i hope to do plenty of business with you.a: by the way, i thought you were more interested in synthetic fibers.b: yes. but fm also interested in your dacron and cotton blend.a: i see.b: and another thing: all your prices on the sheet are on fob basis. wem rather ha

57、ve you quote us cif prices do you have a list of these for me to take?a: no problem let me have the bill.b: it's on me.business letter 1mulsen trading co., ttd.jan 7, 2007zhenjiang cereals, oils& foodstuffs imp & exp corp.re: canned mushroomwe are pleased by your prompt reply to our inqu

58、iry of dec 20th, 2006 about the commodity in the subject line and now wish to order from you as per our purchase order enclosedwe will make out an irrevocable l/c in your favor through * bank to cover the total cif value of this order. we appreciate your arranging to ship (upon receipt of the l/c) the first four items