管理学全部简答

1、管理学全部简答what are the basic characteristics of management?management is a social phenomenon and cultural phenomenon.the main body of management is the managerthe tasks of administrstion can only be layered.the core of management is managing relationshipsdescribe the general method of studying and stud

2、ying management?materialist dialecticssystem approach.the theoretical connection is practical.what are the characteristics of the system?1. integrity2. purpose.3. open.4. the exchange of sexinterdependence.6. control.describe the characteristics of management?1. the general2. comprehensive3. the his

3、toric4. practicalthe idea of a system?1. the whole point of viewopen and closedthe idea that closed is deadblurring the linemaintain your dynamic balancegive careful feedback7. powder and viewdivide and perfectequivalent point 9.the hawthorne experiment?workers are social peoplethere are informal or

4、ganizations in the enterprisethe new leadership is about improving the satisfaction of the employeesthere is the hawthorne effectdescribe the characteristics of strategic management?1. the systemiclong-term predictability,external resistanceflexibility should be variabledescribe the characteristics

5、of comprehensive qualitymanagementfocus on customer focus2. leadership3. the participation of4. the process methodsystematic approach to management6. continuous improvementdecision based on factthe relationship with the supplier foxdescribe the characteristics of an external environment?change is on

6、e of the main features of an enterprise，s external environmentthe reverse of customer，s and production，s elimination is the second major feature of an enterprise，s external environmentthe ubiquitous competition is the third major feature of an enterprise，s external environmentthe main points of the

7、scientific management theory?the central problem of scientific management is improving labor productivityin order to improve the productivity of labor, we must equip the work with the first class workersto enable the workers to master the proper standardized operation methods, use standardized tool

8、machines andmaterials and standardize the work environmentimplement a system of other piecesboth the worker and the employer must make a mental revolutionto separate the function of the plan from the function ofexecutive functioncarry out the work of the functional industryimplement an exception rul

9、e in managementdescribe the characteristics of the ideal administrative organization system?clear division of labortop-down hierarchypeople，s reviews and educationcareer managementfollow the rules and disciplinethe relationship between people in the organizationdescribe the characteristics of a lear

10、ning organization?have leadership visionmake a strategythe organization should be flat or horizontalinformation is shared within the organizationhave strong organizational culturebe activedescribe the contents of corporate social responsibility?there are many aspects of the enterprise's social r

11、esponsibility design, such as providing employment and financing social good causesthe protection of the ecological environment supports the social security system and other enterprises also require the shareholder mediastakeholders such as community government trading partners are responsiblewhat a

12、re the factors that affect management ethics?the stage of ethics in the managerpersonal characteristics of the manager3. the structure of the organization 4. the organizational culturethe intensity of moral problemsif the degree of complexity and variability of the habitable environment can be divid

13、ed into what type?simple and stable environmentcomplex and stable environmentssimple and dynamic environmentscomplex and dynamic environmentswhat is the general environment for management?1. the economic environmentthe political and legal environmentsocial and cultural environmentthe environment of

14、science and technology and the environment of globalizationwhat are the specific factors of management?the specific factor environment of management, namely themdnagement industry environmentor the industry environment that includes the customer supplier competitor government agencylocal public orga

15、nizations such as the consumer management association and other ngosother factorswhat is the meaning of planning?planning the instructional science and the predictive management activitiesdirect guidance on the management of an organization may be positiveit can also be negative the importance of pl

16、arming is in the following aspects:make up for uncertainty and changeit is helpful for managers to focus and target their attentionit helps to manage the economy more economicallycontrolwhat are the principles of planning work?the limiting factor principle2. the principle of promiseflexibility princ

17、iplechange the principle of shipping lanesdescribe the program of planning?1. measure the opportunity2. identify the targetdetermine the prerequisitesidentify optionsevaluate options6. optionsdevelop a derivative plandigitize your plan in the form of a budgetdescribe the smart feature of your goal?b

18、e specificyou can measure or measure3. can be achievedthe correlation between goalstime limitsdescribe the nature of the target?goals can be divided into breakthrough and control goalsthe longitudinal nature of the goalnetwork of goalsdiversity of goalsthe practicality of the goalthe ability to expl

19、ore goalswhat are the core competencies of the enterprise?have the ability to establish electronic business network andsystemthe ability to quickly put new products into the marketbetter after-sales servicethe ability to produce quality productsinnovative ability to develop product featuresrespond q

20、uickly to market changesthe system that satisfies customer orders quickly and accuratelyintegrate techniques to create new productswhat is the three-way competition strategy that porter offers?in the competition strategy, porter offers a three-way competitive strategytotal cost leading strategy of s

21、trategic differentiation strategythe classification of theprerequisites for the work?the scope involved can be divided into external and organizational within the organizationthe method can be divided into quantitative and qualitative according to the degree of controlit can be controlled and uncont

22、rollablehow do you describe the prediction?ask questions and taskscollect and collate informationestablish a forecasting modelmake sure the prediction is donepredict the outcomedeliver the forecast delivery decisionsdescribe the characteristics of the right decision?decision-making requires specific

23、 and specific goalsdecision-making requires knowledge and mastery of informationthe decision requires more than two alternatives for better understandingdecision-making requires a comprehensive analysis and assessmentthe pursuit of decision-making is the most likely effect of optimizationwhat are th

24、e best decision-making conditions?the problem is clearbe specific about your goalsall solutions are knownbe clear and stablethere is no cost time constraintwhat are the methods that the organization can use to predict?1. the extrapolationcausal method 2.3. the intuitive methoddescribe the factors af

25、fecting the selection of organizationalstructure1. the technical2. the external environment3. the organization scaleorganize your life cycleorganizational strategydescribe the characteristics of the organization?organizing your work is a processorganizational work is dynamicorganizational work requi

26、res consideration of the impact of informal organizationsdescribe the technical classification of various organizations?unit price or small batch production technologymass or concentrated production techniquescontinuous process manufacturing techniques3. describe the advantages and disadvantages of

27、flat structure?it is helpful to shorten the relationship between the higher and lower levelsrapid flow of informationmanagement costs are lowmanagement has greater freedom and creativity due to management breadthtraining and selecting subordinatesdisadvantages:the manager can，t supervise subordinate

28、s closelypoor coordinationincreased management widths also increase communication difficulties in the same classwhat are the factors of the width of image management?the ability of the manager and his subordinatesface the problemthe type and method of organization communicationauthorized by 4.5. pla

29、norganizational stability31.what are the principles of division?1. strive for at leastthe organizational structure should be flexiblemake sure your goals are met4. assign balancecheck the department's divisionswhat are the advantages and disadvantages of a straighttine organizational structure?t

30、he advantages of linear structure: simple structure and clear responsibilityit is easy for each person to make a decision quicklydisadvantages: the business is more difficult to manage when the organization is largerrequires management and comprehensive knowledge and skills once managedit is difficu

31、lt to find a replacement for the replacement department quicklysummary line - the advantages and disadvantages of the staff structure?advantages: there are corresponding functions and personnel as staff and staffthe hand may carry out effective management of the departments in the departmenta conduc

32、tor adopts a strict liability system to prevent the long run in managementleadership and the phenomenon of "schisntdisadvantages: the initiative and enthusiasm of the subordinate departmentsrestrictions; department of communication between departments and line departmentsthe goal is not uniform

33、, it is easy to create contradictions to make the upper and lower coordinative workit is difficult to train managers who are familiar with the overall situationthe adaptability of the system is suitable for the new situationsmall structurethe advantages and disadvantages of the matrix structure?the

34、advantages of matrix structure: flexible and adaptable to a certain degreethe task requires bringing together a variety of specialized personnel to facilitate communicationopinions are also convenient for accepting new ideas and new methods all the members knowthe task of the group facilitates the r

35、ealization of the projectorganizational collaborationdisadvantages: the team members should accept the dual leadershipwhen they are not unified, they are overwhelmed by the effects of image managementwhat should managers do to achieve effective authorization?be good at accepting different points of

36、viewhave an attitude of letting goallow others to make mistakesbe good at trusting your subordinatesbe good at moderationfactors that influence centralization and decentralization?the importance of decision makingsenior executives， preference for consistent policy policiesthe size of the organizatio

37、nthe history of the organizationthe chief executive's philosophy of lifehow easy it is to get managerial talentmeans of 7.decentralization of operationsorganizational changeexternal influencesdescribe the characteristics of the business process reconstruction?the change of mindsettransform the s

38、ystem through processcreative application systemsdescribe the six steps of six sigma?what are the products or services you provideidentify who your customers are and what they needyou need to provide customers with the products or services they needwhatclarify your processcorrecting the mistakes of

39、the process is not workingmeasure and analyze the process to ensure improvement ongoinghow do you deal with resistance to organizational change? ensure a common vision of changecoimnunicate the purpose and importance of changerecognize the emotional impact of changeunderstand all aspects of the chan

40、gecommunication is the part of change and not changeset up an ideal behavior patternprovide effective feedback and appropriate resultsrespond to resistance in a constant waybe flexible and supportivewhy is staffing important?staffing is a guarantee of effective organizational activitiesof the five f

41、unctions of managementthe main problem is that people are in the organizationthe most important thing is whether the managers are properly equipped or notespecially important is the survival of the organization's star suestaffing is another important aspect of the organization，s readiness staffh

42、e is preparing for organizing activities in a complex and varied environmenthow should public competition principles be observed in staffing?open competition must be open to anyonenot only does the can didate have the capacity to do the job but he is asked to be more than the otherseffectively imple

43、ment the requirement of the positionopen competition should be treated equally both internally andexternallyequality of opportunityopen competition is the prerequisite for talent to be fluidopen competition encourages all people within the organization to work in the context of reasonable mobilityop

44、en competition.describe the advantages and disadvantages of internal improvement?there are more reliable sources of information in the organizationknow the candidates， strengths and weaknesses to determine if they are suitablethe work ofmembers of the organization are able to do the job quicklymotiv

45、ate members of the organizationthere is a change of opportunity in the job to motivate the moralewhat is the effect of the past on getting rewards for training in the organizationdisadvantages:there is often a shortage of peopleit causes inbreedingpeople who are not promoted in the organization will

46、 be frustrateddescribe the advantages and disadvantages of external recruitment?have a wide range of sources and recruit top talentavoid inbreedingpeople who are not promoted in the organization will be frustratedbecause most candidates have a certain amount of experience to save time on trainingand

47、 costdisadvantagesyou can，t make an objective evaluation because you don，t know the actual situation of the applicantsometimes it's a big disappointmentapplicants don，t understand the history and status of the organization in need of a familiar processcompetent people think that the election wil

48、l make them feel unfair and lose their confidencewhat should be paid attention to in choosing a job?choose the right conditionsmoderating the selection of personnel should be highly qualifiedpay attention to potential candidatescorrect the relationship between diploma and levelintervene to enable yo

49、ung peoplewhat is the organization's requirements in the review?be objectivethe evaluation method is feasibleassess your time properlyfeedback on the resultswhat are the methods for training managers?theoretical training position rotation is promoted in thesecondary position traininggroup semina

50、r tour guides, etcwhat should be paid attention to when training for management?training must be combined with organizational goalsthe superior manager must support the participation in the workthe teacher，s problemlearning is voluntarythe training content must meet the requirements of the traineest

51、he training method must be effectivetheory and practice must be combinedwhat are the influence of position power and non-position power?the influence of position powerthe right to rewardmandatory rightslegal rightsthe power of a non-positionthe rights and role models of expertswhat are the roles of

52、leadership?effectively coordinate the organization，s goalsit is helpful to motivate peoplethe combination of personal goals and organizational goalswhat is the basic accomplishment of a qualified leader? knowledge of leadership2. empathy3. the objectivity4. self-knowledgehow do you describe the lead

53、ership in leadership?1. the decision of art2. the art of choose and employ persons3. the authorization of artdirecting and motivating the artfocus on the main pointslead the art of changewhat are the benefits to the organization?collaborative process design or problem solving analysis difficulties a

54、nd opportunitiespromote cross-functional understanding of quality and productivity improvementmore innovative operating costs are fallingincrease commitment to the organization，s missionmore flexible response rates and absenteeism rateswhat are the personal benefits of the team?problem solving skill

55、s enhance the ability of personal coimnunicationdeeper understanding of business processesdevelop new skills in leadershipwork quality improvementsatisfaction and identityfeeling like you，re part of a team is much bigger than thatwhat are the team conditions?there are steering committeesclarify the

56、structure of the teamleaders and membershave a team of propellerswhat are the requirements for effective communication?1. clear2. deliver accurateavoid premature evaluationeliminate the concerns of junior people5.managers actively communicatecontrol the intelligence processwhat is the communication

57、process?the communication body confirms the communication information2. the codingcoimnunicate information through communication channels4. the decoding5. respondcoimnunicate communication7. the feedbackwhat are the three forms of communication?communication between peoplecoimnunication between man and machinecommunication between the stage machineswhat is the purpose and function