Unit 4If You Receive a Coplaint

1、 voice your complaints much to my regert place a complaint against with the intention of doing under such a situation look forward to apologize to sb for sth. a lady friend of marys mothers a letter of complaint表达你的投诉表达你的投诉深感遗憾深感遗憾提出申诉反对提出申诉反对打算打算在这样的情况下在这样的情况下盼望盼望因某事向莫人道歉因某事向莫人道歉玛丽母亲的一位女朋友玛丽母亲的一位女朋

2、友一封投诉信一封投诉信 get a fax theres no excuse receive our latest order a scratched drawer complain about sth. require sb.to do right away be unhappy about take action instead of cost us money拿到一份传真拿到一份传真没有任何借口没有任何借口收到我们最近的订单收到我们最近的订单一个被刮坏的抽屉一个被刮坏的抽屉对对抱怨抱怨要求某人做某事要求某人做某事立即、马上立即、马上对对不满意不满意采取措施、采取行动采取措施、采取行动代替

3、、而不是代替、而不是花费我们的钱花费我们的钱 1.wear have like be read daniel and tommy _in the reading club. _tom _speaking chinese? yes,he does. we_english aloud every morning. millie _a dog.its name is eddie. my friend li rui _a pair of glasses . e not like take write listen we usually _a bus home after school. jack an

4、d i _cooking fish.but we like eating fish. the students often_letters to their parents. lucy_from rugao.what about you? _you _to bbc in the morning?likedoesarereadhaswearstakedont likewritecomesdoeslisten 3 have come send water not listen sandy sometimes _the young trees. monday _after sunday. a:_yo

5、ur father often_e-mails to his friends? b: yes,he does. my grandmother _lunch at home. linda _ to music every day. 4.one good friend know new my friend wants _more about china. he scores two wonderful goals in the _match. my friend tony is always so _to us. he plays very _in the match. a:who is the_

6、 member in the football team? b: mike is.doescomeswatersendhasdoesnt listento knowfirstfriendlywellnewest 5.have be talk read score play every morning he_sports in the playground. _paul and mike often _about their lessons? a:where _your friend? b:he _at tennis court. we always _english or chinese in the morning.