某工厂信息调查问卷(doc 7页)

1、工厂调查问卷Factory Survey QuestionnaireI.基本信息GENERAL INFORMATION公司名称Company Name日期Date地址Address联系人Contact电话Phone传真Fax总经理GM顾问/Consultant1. 客户类型Customer Typeÿ 加工Processingÿ 组装Assemblingÿ 消费品Consumableÿ 化工Mechanicalÿ 电子Electronicsÿ 汽车零部件Auto Partsÿ 医药Medicalÿ 其他Others

2、2. 产品Product_雇员人数Number of Employees_3. 制造类型Manufacturing Typeÿ 离散型Discreteÿ 重复型Repetitive 4. 销售额Sales Revenue_II. 技术信息Basic Information 1. 是否有局域网？Do they have a LAN?ÿ是Yesÿ否No2. 是哪种类型的局域网？What is the type of LAN?(列类型供选择)_ 3. 是否有数据库,是哪种类型？What database do they use if any? (列类型供选择)

3、_4. 是否有电脑,数量多少？How many PCs are they using now if any?_5. 是怎样的平台？What kinds of platform? (列类型供选择)_6. 是否正在使用管理信息系统, 使用情况如何?Are they using a MIS now? How about it?_7. 是否有财务系统,是什么系统？What financial system are they using now if any?_8. 有多少工作地点？How many physical sites do they have?_9. 是否通过ISO9000认证？Have t

4、hey passed the certification of ISO9000?ÿ是Yesÿ否No10. 工厂生产中存在着怎样的困难？What issues in your factory harrass you most?(过于开放)_计划Plan1.您的部门中使用电脑吗？如果是的话,有多少台电脑,什么型号的? Do you use computers in your department? If so, how many and what kind?_2.您的工厂中发放正式的生产工作单吗？您是如何操作的？Do you release formal production

5、work orders to the factory? How do you do that? _3.您是否考虑过库存情况？Have you ever consider the inventory?ÿ 是Yesÿ 否No4.组装的提前期是如何决定的？Whats the lead time for assembly?_5.你计划制定周期为多久How long is your planning horizon? ÿ 季度Quarterlyÿ 每月Monthlyÿ 每周Weeklyÿ 每天Daily6.你凭什么制定计划？Whats you

6、planning source?_7.如何决定制造/采购的时机和数量？（你怎么制定计划）How do you decide when to make/purchase and how much?(How do you make plan)_8.是否有工厂日历？Do you have factory calendar?ÿ 是Yesÿ 否No9.你所面临的最大问题是什么？你期望利用电脑改进哪些工作？Whats your biggest problem? What do you expect the computers to improve your operation? _采购

7、Purchasing1.部门职员人数 Total staff in your Dept. _采购员人数Number of buyer_ 采购物料数量Number of purchased items_ 采购零件Purchased parts_ 原料Raw materials_ 在购买过程中您使用电脑吗？多少台,什么型号？Do you use computers in purchasing? How many and what kind? _ 您的采购流程是怎样的？Whats your purchasing procedure? _ 您是否正在使用采购订单进行采购？Do you use form

8、al purchase orders?·是Yes·否No 采购材料时间 times for purchased items 最长longest_ 最短Shortest_ 原因Mean _ 采购零件的频率Frequency of ordering each part_ 您是如何知道订购的时间的？How you know when to place an order?_ _ 您是如何知道订购的数量的？How do you decide how much to order? _ _您是如何判断供货商的价格是否合理的？您有没有固定的供货商？How do you decide on

9、a fair price with vendors? Do you have approved vendors? _ 您购买物料时是否会参考它们过去的价格？Do you purchase items according to the history price records? _ 您是否专门为每个供货商和物料订立价格乘子？Do you have price matrix for each vendor and item ?·是Yes·否No 您是否会查看供货商以往的表现？Do you assess historical vendor performance? ·

10、是Yes ·否No 您在采购时是否会先查询该物料的库存状况？Can you enquiry the detail of the items inventory situation when you do purchasing? _ 您在采购中遇到的最大的问题是什么？What are your biggest problems in purchasing？ _ 库存控制 Inventory Control 员工总数Total staff:_ 仓库数量及种类 Number and kinds of stockrooms_ 仓库是如何安排的？ How are the stockrooms

11、organized?_ 您所保留的库存记录是怎样的？ What kind of inventory records do you keep? _ 您是否统计实际盘存？多久统计一次？Do you do physical inventory? How often? _ _ 您是否进行循环盘点。Do you do cycle count?·Yes·No 物料发放的审批步骤是怎样的？How are material issues authorized?_ 您是否正在使用工作订单和领料单？Do you have formal work orders and pick lists?&#

12、183;Yes ·No 您是否有安全库存？Do you have safety inventory?·Yes·No 您生成和使用何种库存报表？多久制作一次？What kinds of inventory reports do you use and produce for others? How often are they produced? _ _ 是否所有的物料项目都有唯一的零件号码？Do all items have unique part numbers?·Yes ·No 您所面临的最大问题是什么？您期望利用电脑改进改进哪些工作？Wh

13、ats your biggest problems. What do you hope the computers can improve your operation? _ _ 产品与车间Production & Shop Floor员工总数Total staff_ 主要设备Main equipment_工作中心数量,它们是如何组织的,它们位于何处？Number of workcenter,how they are organized, and where are they located?_什么是最主要的瓶颈What are the main bottlenecks?_您是否正在使

14、用生产订单,领料单和工序进行管理。Do you use formal manufacturing orders, picklists, and routings? ·Yes ·No您是否使用发料单？Do you have and use a dispatch list? ·Yes·No您如何重定工作时间表？您若何做CRP及安排生产？How do you rescheduled the work? How do you do CRP and arrange production?_生产经理和领班使用何种报告来完成他们的工作？What kinds of re

15、ports do production managers and foremen use to do their jobs? _生产经理和领班向他们的老板提供何种信息？What kind of information do production managers and foremen provide to their boss?_工程Engineering员工总数Total staff_物料清单BOM工序Routing成本信息Costing information是否实施工程更改操作？简要描述该过程。Is a formal engineering change procedure imple

16、mented?Briefly describe the process._ _销售,市场Sales, Marketing 员工总数Total staff_在外销售人员Outside sales people_订单输入人员Order entry people_ 市场Marketing_有效客户数量Number of active customers_您是否会制作销售预测？如果是您会怎么做？Do you develop a sales forecast and if so how is it done?_预测限度是什么？Whats the forecast horizon?_在您的部门里是否使用计

17、算机？有多少,什么种类？您如何使用它们？Do you use computers in your department? How many and what kind? How do you use them?_您输入订单时,是否会查看产品的可用性？如何做？When you enter orders, do you check the availability of product? How? _您是否给客户发送订单确认？Do you always send an order confirmation to the customer? ·是Yes ·否No如果客户向您讯问他

18、的订单状况,您需要做些什么来提供信息给客户,这个过程需要多久？If a customer called you to ask about the status of his order, what would you need to do to provide the information to him and how long would it take? _您是否做信贷检查？Do you have credit check?·是Yes·否No您是否使用价格乘子？Do you have price matrix? ·是Yes·否No您使用何种报表？您

19、希望有何种报表What kind of reports do you use? What do you wish you had?_您所面临的最大问题是什么？您期望利用电脑改进改进哪些工作Whats your biggest problems. What do you hope the computers can improve your operation?_财务Accounting员工总数Total staff_在您的部门里是否使用计算机？有多少台,什么型号？ Do you use computers in your department ? How many and what kind?

20、_您是否需要处理多币制的事务？Do you have a need to handle multi-currency transactions?·是Yes·否No是否所有的财务事务都是手工输入的？或者有部分是从其他系统中导入的？Are all accounting transactions manually entered, or are some brought over from other systems? _每月完成总帐需要花费多长时间？How long does it take for you to close a month in G/L?_您是否使用标准、实际或平均成本系统？Do you use standard, actual, or average cost system?_库存价值是多少？占年销售额的百分之几？What s your inventory value? How much is this as a percent of annual sales? _您每月需要打印多少发票？