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1、Overview of UPS Service In ChinaDec. , 2004 2Overview of UPS China Account Management Browntail Network in ChinaService Profile General Operation Flow & BrokerageService we can provide Service in Shenzhen3Oct., 1988 UPS began service with a service agreement with Sinotrans and set up a service n
2、etwork in 67 cities.May, 1994 UPS opened 3 Rep Offices in Beijing, Shanghai and Guangzhou.Dec., 1994 UPS was the 1st international express company to have EDI installation with Chinese Customs. May, 1996UPS set up joint-venture with Sinotrans in Beijing, Mar.,1998 UPS extended its brand-service dire
3、ctly in 21 cities in China.Overview of UPS China4Feb., 2001UPS started the International Expedited Service. Apr., 2001UPS began direct flight service to China fromthe United States six times a week. Apr., 2002UPS set up Intra - Asia Network - Beijing -Shanghai- Clark ; UPS opened its intra-Asia hub
4、in Clark, Philippines, improvingservice to China. Feb., 2003 UPS Yangzi River ( YZR) Project went into operation ,which expanded UPS network in China by making use of YZR flight ( domestic flight ) to connect UPS Browntails PVG-ANC & PVG-CRK ; Overview of UPS China5BeijingShanghaiGuangzhouCN Pre
5、sent Rep. Offices (14)QingdaoShenzhenHangzhouDongguanNanjingTianjinZhongshanDalianShenyangXiamen Suzhou6PVGPEKCANXMNTAO CRKUSAIntra-AsiaC H I N AUPS China Browntail & Yangtze Charter NetworkEurope (CGN)HKGRest ofChinaShanghai-World Connectivity - USA flight depart 2115 (day 2-6) - Intra-Asia/Eur
6、ope flight depart 2205 (day 1-6)Daily Commercial flight - LH to Europe7SHIPMENT TYPES Letter, Document & PackageSERVICE OFFERED in CHINAUPS Worldwide Express Plus*,UPS Worldwide Express, UPS Worldwide Expedited, UPS World Ease, UPS Exchange Collect#, UPS Air Cargo #, Global supply chain manageme
7、nt solutions through UPS Supply Chain Solutions#EXPORT PAYMENT OPTIONS IN CHINAPre-paid Freight Collect 3rd Party Billing 8UPS Express Pak UPS Express BoxUPS Box (Mid )UPS Express EnvelopeNo Weight Limit 9CSTCs key in orderDispatchers assign order to courierCouriers confirm receiving orderCouriers c
8、onfirm pickup completionLCSTC10- Key Entry / DIS- Document Audit- Measure DIM Weight- Scan / Sort / Split- Security X-RayExpress Handling Unit Inspection / DWS(EHU - UPS/ST)- Scan/Sort/Bag/ULD- Export Clearance- Trucking from EHU- Export TenderingPACTLPackage CenterUPS delicate service team Customer
9、 Location- Pick UpUPS delicate service team UPS delicate service team Warehouse OperatorRampside- Towed to RampsideGround HandlerUPS Aircraft- Onloading AircraftUPSGENERAL EXPORT OPERATION FLOWLocationTaskBy11- Import Clearance- ULD BreakdownUPS delicate service team- Scan / Sort / Preload- Dispatch
10、 to Center- Full Blown Destination SplitCustomer Location- Out for DeliveryUPS delicate service teamPACTLExpress Handling Unit (EHU - UPS / ST)- Bond Truck to EHUWarehouse OperatorPackage CenterUPS delicate service teamUPS Aircraft- Unloading ULDsUPSRampside- Towed to PACTLGround HandlerLocationTask
11、By121 2 A p r i l 2 0 0 1 - B e i j i n gP a g e 2Pick UpSortingA,B,DReleaseInspectionDeclarationFormCat “A: Letter / Document “B: Low Value “D: High Value13ISPS/OPSYSEDI FileHold for Customs DeclarationInspectionReleasedCustomsDeclarationCat “A: Letter/Doc “B: Below USD 50 “C: Below 600 USD “D: Abo
12、ve 600 USDPay Tax (Simplified)14DELIVERY OPERATION FLOWCouriers key in delivery info: name / address / scan track #Customers confirm received pcs & provide signatureCouriers complete stop w/ receiver nameEnd of day arrived Center Proof of delivery (POD)/address/name/signature/exception sent to m
13、ainframe after uploadMainframe15UPS Service we can provideAssign dedicate person to take care the ISH accounts , Provide daily regular pick up Can also arrange flexible service as per request,Tailor made service we can offer : Tracking , tracing report to customerMonthly performance report Regular s
14、ervice review with customer Provide customized billing report as per requestInstall UPS shipping software to help tracking and tracing upon request 16UPS Time In TransitDestination Delivery West Europe2 working daysUS/Canada 1 or 2 working days Asia (Major City) 1 or 2 working days17Export Flow (P/U
15、 to US and Asia) Outside FTZAirport OPHeping Rd OP CenterD 13:00A 13:15D 12:00A 12:45 Hong Kong Transit Hub D 15:00A 15:45 D 16:00A 17:00 Data Upload 16:00 Cut off Time CSTC: 10:30 Pick up:11:00 SZX Airport EHUHuanggang Customs18Export Flow (P/U to US and Asia) Inside FTZ FTZ OP CenterD 16:00A 17:00 Hong Kong Transit Hub Data Upload 16:00 Cut off Time CSTC: 12:00 Pick up:15:30 19Package Flow to US (Summ
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