Activity 2 Delivering a Welcome Speech

1、Unit 1 Englsih at Airport Activity 2 Delivering a Welcome SpeechPart I Warm-up: Related StrategiesGroup DiscussionWhat should you do in your speech to live up to guests expectations?1. Your speech should be cordial(热忱的), friendly, sincere(真诚的), rich(丰富的言语), modest(适度的), gentle(温和的), humorous, expres

2、sive(富有表现力的), and well-tailored to the tastes of your guests (根据不同的游客对象定制不同的欢迎辞).What should you do in your speech to live up to guests expectations?2. Always remember to begin a conversation with impersonal subjects(不涉及个人的话题/客观话题).3. Politics may become a topic in a conversation, but be aware that

3、tact(手法) should be used when making comments, especially if you are unfamiliar with the viewpoints within the group.4. All taboos(禁忌/宗教禁忌) must be avoided at all times.Part II Toolbox Situation III Sample Dialogue1. What a great joy it is to have friends from afar 有朋自远方来，不亦乐乎 2. lose track of 失去与的联系

4、，不能跟上的进展Situation IIII Sample Dialogue1. as an ancient Chinese saying goes 有一句中国的古话说得好 2. on behalf of XXX, Id like to welcome you all to Guangzhou. 让我代表XXX旅行社，欢迎您来到广州！导游欢迎词写作的基本要求导游欢迎词写作的基本要求“欢迎词”作为一次旅游的开始，它实在是太重要了，它好比一场戏的“序幕”，一篇乐章的“序曲”，一部作品的“序言”。中外游人都讲究“第一印象”，而致欢迎词是给客人留下“第一印象”的极佳机会，我们应当努力展示自己的艺术风采

5、，使“良好开端”成为“成功的一半”规范化的“欢迎词”应包括以下五大要素。（1）表示欢迎，即代表接待社、组团社向客人表达欢迎之意。（2）介绍人员，即介绍自己，介绍参加接待的领导、司机和所有人员。（3）预告节目，即介绍一下城市的概况和在当地将游览的节目。（4）表示态度，即愿意为大家热情服务、努力工作，确保大家满意。（5）预祝成功，即希望得到游客支持与合，努力使游览获得成功，祝大家愉快、健康欢迎词切忌死板，切忌沉闷，如能风趣、自然，会缩短与游客的距离，使大家很快成为朋友，熟悉起来。另外，欢迎词注意汲取一些谚语、名言，充满文采，会收到很好效果 Extensive Oral Exercises1. Wh

6、at do you do with your English knowledge and expressions before you meet the group?2. After the groups arrival, what kind of service does the local guide need to provide?1. What do you do with your English knowledge and expressions before you meet the group?(a) Required to review the important conte

7、nt of my English guide book for useful English explanations or translations in accordance with the visiting and sightseeing program. (b) In case its a professional group, a good study about the knowledge and vocabularies in English will be needed. (c) Prepare some hot topics of conversation, key new

8、s at home and abroad and talking subjects which might be interested to tourists.(d) For newly opened or unfamiliar sightseeing spot, local guide should get to know more about it either through your colleagues who have been there or reading materials provided by travel agency.2. After the groups arrival, what kind of service does the local guide need to provide?(a) Local meeting and seeing off on time;(b) Strictly following the schedule, provide good service of guidance and explanations in sightseeing, take good care of the arrangements of food and hotel accommodation