商务英语函电(3)

1、Unit 3 Enquiry商务英语函电商务英语函电Unit 3 EnquiryContentContentKnowledge ObjectiveKnowledge ObjectiveSkill ObjectiveSkill ObjectiveWarm UpWarm Up Business Situational Design Business Situational Design Specimen Letters Specimen Letters Notes Notes Trade Terms and Typical Sentences Trade Terms and Typical Sen

2、tencesPractice TrainingPractice TrainingSkill TrainingSkill Training Summary of ProjectSummary of Project商务英语函电Unit 3 Enquiry1Get acquainted with the types of enquiries2Grasp the professional words, expressions and typical sentences on this topic3Know the letter structures of enquiriesKnowledgeObjec

3、tiveSkill ObjectiveWarm UpBusinessSituational DesignSpecimen LettersNotesTrade Terms and Typical SentencesPractice TrainingSkill TrainingSummary of ProjectKnowledge ObjectiveKnowledge Objective商务英语函电Unit 3 Enquiry1Know how to write a specific enquiry2Skilled at sending faxesKnowledgeObjectiveSkill O

4、bjectiveWarm UpBusinessSituational DesignSpecimen LettersNotesTrade Terms and Typical SentencesPractice TrainingSkill TrainingSummary of Project商务英语函电Unit 3 EnquiryTo make an enquiry is usually the first step in business negotiations. An enquiry is usually made by the importer, seeking the supply of

5、 products, services or information. There are general enquiries and specific enquiries.In a general enquiry, the inquirer should state clearly all the information he needsgeneral information, a catalogue, or price list, a sample or sample books, etc.In a specific enquiry, the inquirer should point o

6、ut what commodities he wants. He may ask for a catalogue, a price list, samples, etc., or ask for a quotation or an offer.The exporter usually makes an offer by fax or E-mail immediately he receives a specific inquiry. All necessary terms and conditions should be given in the offer.KnowledgeObjectiv

7、eSkill ObjectiveWarm UpBusinessSituational DesignSpecimen LettersNotesTrade Terms and Typical SentencesPractice TrainingSkill TrainingSummary of ProjectWarm UpWarm Up商务英语函电Unit 3 EnquirySituation:You represent Mr. Adafie Abdin, the purchase manager in JohaGroup Trading Company, Malaysia (Website: ht

8、tp:/ Tel: 00-60-40450075, Fax: 00-60-40450022, E-mail Address: ). You have just received an E-mail from Lily Zhao, the salesperson in Shenzhen Good-luck Digital Technology Co., Ltd, hoping to establish business relations with you. There is a copy of latest catalogue enclosed in her E-mail, as follow

9、s:KnowledgeObjectiveSkill ObjectiveWarm UpBusinessSituational DesignSpecimen LettersNotesTrade Terms and Typical SentencesPractice TrainingSkill TrainingSummary of ProjectBusiness Business Situational DesignSituational DesignCar DVD for German carsVW SeriesAudi SeriesBENZ SeriesBMW SeriesOpel Series

10、Car DVD for French carsCitroen SeriesRenault SeriesPeugeoT SeriesCar DVD for British carsMG SeriesCar DVD for Swedish carsVOLVO SeriesCar DVD for American carsFord SeriesChervolet SeriesGMC SeriesBuick SeriesChrysler SeriesCar DVD For Japanese carsToyota SeriesHonda SeriesNissan SeriesMitsubishi Ser

11、iesSuzuki SeriesMazda SeriesSubaru SeriesCar DVD for Korean carsHyunday SeriesKia SeriesAvailable the following Integrative DVD GPSTask:You are interested in car DVD for Audi Series. Please write a specific enquiry for the mentioned goods to ask for all necessary information.商务英语函电Unit 3 Enquiry1.1.

12、The first enquiryThe first enquirySampleSampleDear Sirs,We have heard from the Chamber of Commerce in London, that you are a leading exporter in your country.We are major wholesalers of digital products in British. We are, at present, very much interested in importing your goods and would appreciate

13、 your sending us catalogues, sample books and descriptions, if possible.Please give us detailed information on CIF London prices, discounts and terms of payment.We look forward to your early reply.Yours faithfully,KnowledgeObjectiveSkill ObjectiveWarm UpBusinessSituational DesignSpecimen LettersNote

14、sTrade Terms and Typical SentencesPractice TrainingSkill TrainingSummary of ProjectSpecimen LettersSpecimen Letters商务英语函电Unit 3 Enquiry2 2A general enquiryA general enquirySampleSampleDear Sirs,We have received your letter of September 6 with thanks.Right now, we are very much interested in importin

15、g your goods. It would be helpful if you could send us your catalogues, sample books or even samples if possible. Please also inform us of your detailed information on prices, discounts and terms of payment.Your immediate reply will be highly appreciated.Yours faithfully,KnowledgeObjectiveSkill Obje

16、ctiveWarm UpBusinessSituational DesignSpecimen LettersNotesTrade Terms and Typical SentencesPractice TrainingSkill TrainingSummary of ProjectSpecimen LettersSpecimen Letters商务英语函电Unit 3 Enquiry3 3A specific enquiry for Haier household electric A specific enquiry for Haier household electric applianc

17、esappliancesSampleSampleDear Sirs,We have been informed of your company and address through Messrs. Jackson & Co., New York, U.S.A.We are, at present, interested in haier household electric APPLIANCES. We should be grateful if you could quote us the most favorable CIF Boston prices for those items a

18、s listed on the separate sheet with your terms of payment and state if you can dispatch within one month of the order.In order to acquaint us with the material and workmanship of your products, please send us your catalogues, sample books and all necessary information.Should your prices be found com

19、petitive and delivery date acceptable, we will place a large order with you.Your immediate attention will be appreciated.Yours faithfully,KnowledgeObjectiveSkill ObjectiveWarm UpBusinessSituational DesignSpecimen LettersNotesTrade Terms and Typical SentencesPractice TrainingSkill TrainingSummary of

20、ProjectSpecimen LettersSpecimen Letters商务英语函电Unit 3 Enquiry4 4A specific enquiry for bags of fake furA specific enquiry for bags of fake furSampleSampleKnowledgeObjectiveSkill ObjectiveWarm UpBusinessSituational DesignSpecimen LettersNotesTrade Terms and Typical SentencesPractice TrainingSkill Train

21、ingSummary of ProjectSpecimen LettersSpecimen LettersGentlemen:We are pleased to learn from your E-mail of October 10 that, as a leading exporter of fashion bags, you are desirous of building up business relations with us. This happens to be our desire.We are, at present, interested in your bags of

22、fake fur and shall be pleased to receive from you by airmail some illustrated catalogues, samples and any other information regarding the goods so acquaint us with the quality and craftsmanship of your items. Meanwhile, please quote us your lowest price, CIF EMP, inclusive of our 3% commission, indi

23、cating the earliest date of shipment.Should your prices be found attractive and delivery date acceptable, we will place a large order with you.We are looking forward to your early response.Yours truly,商务英语函电Unit 3 Enquiry1enquiry=inquiry 询盘，询价如：We thank you for your inquiry for our blankets. 感谢贵方对我方

24、地毯的询盘。general inquiry 一般询盘 specific inquiry 具体询盘inquiry list/form/sheet/note 询价单make/send/give an inquiry for sth. 对某物做出一个询盘如：We would like to make an inquiry for your fashion shoes. 我方想要对时装鞋做出询盘。2negotiation n. 谈判，商议be in negotiation with sb. 与某人谈判如：The price is a matter of/for negotiation. 价格是可以商议

25、的。enter into negotiations with sb. 与某人开始谈判如：A settlement was reached after lengthy negotiations. 经过长时间的谈判而达成协议。negotiate v. 谈判，商议negotiate sth. (with sb.) 与某人商议某事，就某事与某人谈判KnowledgeObjectiveSkill ObjectiveWarm UpBusinessSituational DesignSpecimen LettersNotesTrade Terms and Typical SentencesPractice

26、TrainingSkill TrainingSummary of ProjectNotesNotes商务英语函电Unit 3 Enquiry3discount n. 折扣a 5% discount = a discount of 5% 5%的折扣allow/give/grant/make a discount 给予一个折扣如：We allow a 10% discount for cash payment. 对于现金支付，我方给予10%的折扣。We will give you a discount of 5% if you order 5,000 dozen or more.如果你方订购5 0

27、00打或以上，我方将给予5%的折扣。4terms of payment = payment terms 支付方式，支付条件5place v. 订购place sth. with sb. 向某人订购某物如：They have placed 100 M/Ts soybeans with us. 他们已经向我方订购了100公吨大豆。place an order of sth. with sb. 向某人订购某物如：We are prepared to place an order of fashioned shoes with you if your price is reasonable.若贵方价格

28、合理，我方打算向你方订购一批时装鞋。place an order with sb. for sth. 向某人订购某物如：We are prepared to place an order with you for fashioned shoes if your price is reasonable.若贵方价格合理，我方打算向你方订购一批时装鞋。KnowledgeObjectiveSkill ObjectiveWarm UpBusinessSituational DesignSpecimen LettersNotesTrade Terms and Typical SentencesPracti

29、ce TrainingSkill TrainingSummary of ProjectNotesNotes商务英语函电Unit 3 Enquiry6EMP(European Main Ports) 欧洲主要港口如：Genoa（热那亚），Marseilles（马赛），Antwerp（安特卫普），Rotterdam（鹿特丹），London（伦敦），Hamburg（汉堡），Copenhagen（哥本哈根）。7commission n. 佣金a 5% commission = a commission of 5% 5%的佣金allow/give/grant/make a commission 给予一份

30、佣金inclusive of our 3% commission = including our 3% commission 含我方3%的佣金KnowledgeObjectiveSkill ObjectiveWarm UpBusinessSituational DesignSpecimen LettersNotesTrade Terms and Typical SentencesPractice TrainingSkill TrainingSummary of ProjectNotesNotes商务英语函电Unit 3 EnquiryKnowledgeObjectiveSkill Object

31、iveWarm UpBusinessSituational DesignSpecimen LettersNotesTrade Terms and Typical SentencesPractice TrainingSkill TrainingSummary of ProjectTrade Terms and Typical SentencesTrade Terms and Typical Sentences索要信息（索要信息（Ask for information）1Pleased send us two copies of your catalogues at your earliest c

32、onvenience.请尽早给我方寄来两份贵方的产品目录。2We would appreciate your sending us a copy of catalogue of your DVD players together with terms of payment and delivery date.若贵方能给我方寄来一份DVD机的产品目录，连同支付方式和交货期，我方将非常感激。3Pleased quote us your favorable FOB Pairs prices.请报最优惠的FOB巴黎价。4Pleased send us your best offer indicatin

33、g origin, packing, detailed specifications, quantity available and earliest time of shipment.请给我方寄来贵方最好的报价，指出产品原产地、包装、详细规格、可供数量和最早装运期。5We have pleasure in informing you that we are interested in your personal computers and should be glad if you would make us an offer.我方很高兴告知贵方，我方对贵方的个人电脑感兴趣，若贵方能给我方报

34、盘，我们将很感谢。商务英语函电Unit 3 EnquiryKnowledgeObjectiveSkill ObjectiveWarm UpBusinessSituational DesignSpecimen LettersNotesTrade Terms and Typical SentencesPractice TrainingSkill TrainingSummary of ProjectTrade Terms and Typical SentencesTrade Terms and Typical Sentences索要信息（索要信息（Ask for information）6We sh

35、ould appreciate it if you would let us know what discount you may grant us if we place an order for 1,000 M.T.若贵方能告知订购1000吨所能给予的折扣，我方将不胜感激。7We should like you to send us a catalogue and price list regarding your products.期待贵方寄来涉及你方产品的目录册和价目表。8We should like to know if you can supply the products by

36、the end of May.我方想知道贵方能否在五月底前提供货物。9Could/Would you please send us samples of your products?贵方能给我方寄来一些样品吗？10Could you quote us the lowest price for leather gloves?贵方能就皮手套为我给报最低的价格吗？11We would find it most helpful if you could supply samples of your products.如果贵方能提供产品样品，对我方将非常有帮助。商务英语函电Unit 3 EnquiryK

37、nowledgeObjectiveSkill ObjectiveWarm UpBusinessSituational DesignSpecimen LettersNotesTrade Terms and Typical SentencesPractice TrainingSkill TrainingSummary of ProjectTrade Terms and Typical SentencesTrade Terms and Typical Sentences感谢（感谢（Appreciate）1We will greatly appreciate your assistance.我方非常感

38、谢贵方的协助。2We sincerely appreciate your writing to us.我方真诚地感谢贵方来函。3Your early reply will be highly/much appreciated.我方将非常感谢贵方的尽早回复。4We shall appreciate it very much if you will give us your favorable prices.如果贵方能给我方报最优惠的价格，我方将不胜感激。5It will be greatly appreciated if you will kindly send us your latest c

39、atalogues.如果贵方能寄来最新的目录册，我方将非常感激。商务英语函电Unit 3 EnquiryKnowledgeObjectiveSkill ObjectiveWarm UpBusinessSituational DesignSpecimen LettersNotesTrade Terms and Typical SentencesPractice TrainingSkill TrainingSummary of ProjectTranslate the following expressions into English.1. 一般询盘2. 具体询盘3. 对大米做出一个询盘4. 告

40、知某人某事5. 给贵方一个5%的折扣6. 给我方报最低价7. 具有竞争力的价格8. 具有吸引力的价格9. 带插图的目录10.向你方大量订货1general inquiry2specific inquiry3make an inquiry for Rice4inform sb. of sth.5give/allow/grant you a 5% discount6quote us your lowest/keenest price7competitive price8attractive price9illustrated catalogue10place a large order with

41、youPractice TrainingPractice Training商务英语函电Unit 3 EnquiryKnowledgeObjectiveSkill ObjectiveWarm UpBusinessSituational DesignSpecimen LettersNotesTrade Terms and Typical SentencesPractice TrainingSkill TrainingSummary of ProjectChoose the best answer.1We are looking forward to _ your inquiry _ an earl

42、y date.A. receive, at B. receiving, at C. received, on D. receives, on2Please quote _ requested _ our inquiry sheet your lowest prices and state the earliest delivery date.A. at, in B. as, on C. as, in D. on, on3Last week, we make an inquiry _ your items.A. for B. of C. about D. on4Thank you for you

43、r letter and _ samples.A. given B. sent C. presented D. enclosed5Please quote us CIF Vancouver _ of our 3% commission.A. included B. includes C. including D. inclusivePractice TrainingPractice TrainingBBADD商务英语函电Unit 3 EnquiryKnowledgeObjectiveSkill ObjectiveWarm UpBusinessSituational DesignSpecimen

44、 LettersNotesTrade Terms and Typical SentencesPractice TrainingSkill TrainingSummary of ProjectChoose the best answer.6If you are interested in our products, we will send you some samples _ free _ charge basis.A. on, of B. in, of C. in, from D. in, on7If your quotation is competitive, we are ready t

45、o place orders _ mens shirts _ you.A. of, for B. of, with C. for, from D. with, for8 _ your inquiry form No. A12, we are sending you our latest illustrated catalogue for your reference.A. As B. According C. For D. As per9Your specific inquiry _ .A. will be thanked very much B. will be highly appreci

46、atedC. will be very appreciated D. is to be highly appreciated10As the goods you required are _ short supply, we intend to furnish you our commodity as a substitute, which is _ good quality and very close your requirements but will be offered _ a more favorable price.A. in, with , of , to , at B. at

47、, with , in, to, onC. in, from, of, as, at D. at, from, in, as, onPractice TrainingPractice TrainingABDBA商务英语函电Unit 3 EnquiryKnowledgeObjectiveSkill ObjectiveWarm UpBusinessSituational DesignSpecimen LettersNotesTrade Terms and Typical SentencesPractice TrainingSkill TrainingSummary of ProjectFill i

48、n the blanks with the following words.acceptable catalogues commission desirous learnplace price quote relations shipmentDear Sirs,We are pleased to (1) _ from your letter of March 16 that, as a manufacturer and exporter of sportswear, you are (2) _ of establishing direct business (3) _ with us. Thi

49、s is just our desire, too.We have studied your (4) _ and are interested in your yoga clothing. Please (5) _ us your lowest price, CIF Dalian, inclusive of our 3% (6) _ , stating the earliest date of (7) _ .Should your (8) _ be found competitive and delivery date (9) _ , we intend to (10) _ a large o

50、rder with you.Please give us your reply as soon as possible.Yours faithfully,Practice TrainingPractice Traininglearn desirousrelationscataloguesquotecommission shipmentpriceacceptableplace商务英语函电Unit 3 EnquiryKnowledgeObjectiveSkill ObjectiveWarm UpBusinessSituational DesignSpecimen LettersNotesTrade

51、 Terms and Typical SentencesPractice TrainingSkill TrainingSummary of ProjectTranslate the following sentences into Chinese.1We are interested in the mechanical toys demonstrated at the recent Guangzhou Fair and should be glad to have details of your export terms.2We sell various kinds of furniture

52、in the Philippines. Please quote best price CFR Manila for you furniture and tell us the earliest possible date of shipment.3Seeking your advertisement in the Japan Trade Directory, we ask you to kindly send us as soon as possible your latest price list of Japanese sundry goods, together with an ill

53、ustrated catalogue.4We should appreciate it if you would let us know what discount you may grant us if we place an order for 10,000 pieces.5To enable you to have better understanding of our Hardware, we are sending you by air parcel post a selection of their representative samples for your reference

54、.Practice TrainingPractice Training1We are interested in the mechanical toys demonstrated at the recent Guangzhou Fair and should be glad to have details of your export terms. 我方对贵方最近在广交会上展出的机械玩具感兴趣，请详告出口条款。我方对贵方最近在广交会上展出的机械玩具感兴趣，请详告出口条款。2The buyer shall have the right to lodge a claim against the s

55、eller for the losses. 我方在菲律宾销售各类家具。请报你方家具最优惠的成本加运费到马尼拉价，并告知我方在菲律宾销售各类家具。请报你方家具最优惠的成本加运费到马尼拉价，并告知最早交货期。最早交货期。3Seeking your advertisement in the Japan Trade Directory, we ask you to kindly send us as soon as possible your latest price list of Japanese sundry goods, together with an illustrated catalog

56、ue. 从日本贸易指南中看到贵公司的广告，请贵方尽快惠寄日本产杂货的最新价目表从日本贸易指南中看到贵公司的广告，请贵方尽快惠寄日本产杂货的最新价目表和带插图的目录。和带插图的目录。4We should appreciate it if you would let us know what discount you may grant us if we place an order for 10,000 pieces. 如蒙告知，倘若我方订购如蒙告知，倘若我方订购10 000件，你方能给予多少折扣，将不胜感激。件，你方能给予多少折扣，将不胜感激。5To enable you to have be

57、tter understanding of our Hardware, we are sending you by air parcel post a selection of their representative samples for your reference. 为使你方更好地了解我方的五金产品，今选出代表性的样品包裹航寄你方以供参考。为使你方更好地了解我方的五金产品，今选出代表性的样品包裹航寄你方以供参考。商务英语函电Unit 3 EnquiryKnowledgeObjectiveSkill ObjectiveWarm UpBusinessSituational DesignSp

58、ecimen LettersNotesTrade Terms and Typical SentencesPractice TrainingSkill TrainingSummary of ProjectPractice TrainingPractice TrainingTranslate the following sentences into English.1我方对你方最近在广交会上展示的竹制工艺品感兴趣，请告知详细的出口条件。2我方对特百惠塑料厨房用具感兴趣，贵方若能报最优惠的价格我方将不胜感激。3我方从时代周刊上了解到贵方是发光二极管(LED)的出口商，请报最低价，说明原产地、包装、详

59、细规格、可供数量和最早交货期。4我方一客户对奇瑞牌小汽车感兴趣，请航寄来带插图的产品目录并告知成本、保险加运费价格，目的港是马尼拉。5如果贵方价格合理且交货期可接受的话，我方打算向贵方大量订货。1我方对你方最近在广交会上展示的竹制工艺品感兴趣，请告知详细的出口条件。 We are interested in the bamboo crafts recently displayed at Guangzhou Fair, please inform us of your detailed export terms.2我方对特百惠塑料厨房用具感兴趣，贵方若能报最优惠的价格我方将不胜感激。 We ar

60、e interested in Tupperware kitchen appliances and should appreciate it if you could quote us your most favorable price.3我方从时代周刊上了解到贵方是发光二极管(LED)的出口商，请报最低价，说明原产地、包装、详细规格、可供数量和最早交货期。 We have learned from the “Times” that you are an exporter of LED. Please quote us your lowest price, indicating origin,