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1、Supplier AuditChecklistSystem & Process Compliance AuditingISO 9001:2015 Supplier Audit ChecklistSystem & Process Complia nee Audit ingInsert your companys name or logo.Guida neeAbout this Checklistn ecessaryThe audit checklist is just one of the many tools which are available from the auditorfoolbo
2、x that help ensure your audits address therequirements. It stands as a reference point before, during and after the audit process and if developed for a specific audit and used correctly will provide the follow ing ben efits:?En sures the audit is con ducted systematically;? Promotes audit pla nning
3、;?En sures a con siste nt audit approach;?Actively supports your organization s audit process (ISO 9001:2015, Clause 9.2.1);?Provides a repository for no tes collected dur ing the audit;?En sures uni formity in the performa nce of differe nt auditors;?Provides refere nce to objective evide nce.This
4、audit checklist comprises tables of the certifiable( shall ) requirrfienrtsSection 4.0 to Section 10.0 of ISO 9001:2015, each required is phrased as aquesti on. This audit checklist may be used for eleme nt complia nce audits and for process audits. If you wish to create separate process audit check
5、lists, select the clauses from the tables below that are releva nt to the process and copy and paste the audit questi ons into a new audit checklist. We suggest that you retain this audit checklist as your master copy Document Ref:Page 6 of 19Audit Scori ng CriteriaA risk-based internal audit approa
6、ch allows the internal audit to concen trate on review ing the major risks to your orga ni zati on. Theaudit s roiedgrovideassura nee that key risks to your orga ni zati on s objectives are being well con trolled.The audit findings traffic lights are intended to visually communicate the risk posed b
7、y the audit finding of any system or processes being audited. The rating system is stratified from complia nt mdjor toon- con forma neetoc on vey a con cise and con siste nt method for scori ng each audit finding. At the end of theaudit, you can transfer the findings into an Excel spreadsheet to cre
8、ate charts, summary tables and trend data to paste into your audit report or management review docume ntati on.This methodology should be uniformly applied to all types of internal audit (gap analysis, system audits and process audits) that your organization will likely un dertake.Fi ndingDefin iti
9、on/ImpactActio n/Mitigatio nCOMPLIANTCompliant means adherence with the requirements of the standard and the QMS. The process is implemented and documented and records exist to verify this.Continue to monitor trends/indicators.OFIA low risk issue that offers an opportunity to improve current practic
10、e. Processes may cumbersome or overly complex but meet their targets and objectives. Unresolved OFIs may degrade over time to become non-compliant.Review and implement actions to improve the process(s). Monitor trends/indicators to determine if improvement was achieved.MINOR N/CA medium risk, minor
11、non-conformance resulting in deviation from process practice not likely to result in the failure of the management system or process that willnot result in thedelivery of non-conforming products nor reduce the effectiveness of the QMS.Investigate root cause(s) and implement corrective action by next
12、 reporting period or next scheduled audit.MAJOR N/CA high risk, major non-conformance whichdirectly impacts upon customer requirements,likely to result in the customer receiving non-conforming products or services, or which may reduce the effectiveness of the QMS.Implement immediate containment acti
13、on, investigate root cause(s) and apply corrective action. Re-audit in 4 weeks to verify correction.Process Activity MapEQUIPMENT & FACILITIES:What equipment and resources are required?Is equipment suitable and properly maintained?Is the work environment maintained?Is there evidence of appropriate m
14、aintenance of all equipment used by this process?PERSONNEL:Review employee skill lists for the process. Are、 there lists of skills for each position? Do they show enough detail? This is often a finding, where lists are generic with inadequate detail. Training is a key process of any system. Are ther
15、e particular skills you want to evaluate?CONTROL PROCESSES:How is the process defined and who is responsible? How are customer requirements defined? What specifications apply defined?What objectives and targets apply process?What controls/check points are there? What acceptance criteria exist?1/PROC
16、ESS INPUTS:What triggers the process?What inputs are required?Where do the inputs come from?Are they received in a timely manner?Are they fit for purpose?PROCESS NAME/DESCRIPTION:弋What steps are involved in the process?What happens at each step in the process?What documents and records are generated
17、?Is the process implemented in accordance with procedures, instructions or plans?Are controls applied as described?PROCESS OUPUTS:What is the product produced by this process?Are product measures in place to ensure that product meets requirements?How are processes measured?Are product and process me
18、asures achieved?What feedback is received from customers?/Jr INSTRUCTIONS & PROCEDURES:Review the documents that describe and control the process. Review all the important steps and activities of the process being audited. This info must be documented within the QMS. Evaluate how effectively the pro
19、cess flows through the steps. Do you see roadblocks or issues?SUPPORT PROCESSES:As you audit, you will see how it connects and interacts with other processes. Interactions with other processes are always important . As you audit the, you will see how it connects and interacts with other processes. A
20、udit the relevant links to related processes and support processes.KEY PERFORMANCE INDICATORS:Review metrics and performance with Managers, Supervisors and operators. They should know how things are running, objectives, customer issues, problemareas. If they do not, therequirements were not met. Is
21、there evidence that quality objectives and targets affected by this process are being achieved?Supplier Audit Questi onsQuality Man ageme ntRefAudit Questi onAudit Findings(Score 1 per beX)Audit Evide neeOpportu nities for Improveme nt (OFI)NPMOOC N R ON MProvide reference to documented information
22、to justify the findingProvide suggestions for process improvement1Is the quality system documented, controlled and maintained to clearly describe current practice?Quality manual and all procedures show revision control (sign-offs & dates), history of changes2Do quality reports, trend charts and data
23、 analysis identify areas of opportunity and are used by management on a routine basis?Product quality yield data, problems and corresponding improvement actions, status of preventive/ corrective/audit results3Are quality-performance targets clearly defined, included in the business plan and monitore
24、d for improvements?Strategic and tactical objectives, goals, action plans, etc.4Does executive management participate in periodic quality system reviews that address quality related feedback from customers and internal quality metrics?Analysis of field failures, inspection yields, resource needs, in
25、ternal audit results, corrective action status, etc.Continu ous Improveme ntRefAudit Questi onAudit Findings(Score 1 per beX)Audit Evide neeOpportu nities for Improveme nt (OFI)NPMOCNONMMA9R NPProvide reference to documented information to justify the findingProvide suggestions for process improveme
26、nt5Are preventive actions taken based on the analysis of significant business trends, design reviews, customer satisfaction surveys or other meaningful inputs?Management review meetings, goal setting, performance measurement, internal audits, action plans, customer surveys6Is there a formal approach
27、 used to actively pursue cost containment and other continual improvement activities throughout the organization?Employee involvement/recognition program, Lean, Six Sigma, kaizen, SPC, 5-S, cost reduction programme7Is a corrective action system in place that provides root cause analysis and takes timely and effective action to prevent recurrence?Corrective actions, trend charts, meeting minutes, non-conformance frequency & cost analysis8Does the corrective action system cover customer, internal and supplier issues?Management review meetin
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