浅析办公室人员的管理技能和技巧

1、浅析办公室人员的管理技能和技巧盐行业企业的体制改革已势在必行，在当今竞争激烈的市场中，盐行业企业要获得生存和发展，作为企业领导的参谋和助手的办公室人员，掌握科学的管理艺术，增强办公室作为单位工作运转的轴心作用，加快企业的快速发展、提高工作效率等方面起着很大的作用。一、依据企业规章制度，以身作则、照章办事俗话说：“没有规矩、不成方圆”，企业依据国家法律法规及结合企业运行的实际，制定出切实可行的规章制度，是企业建立正常的工作秩序、提高工作效率必不可少的制度保障和工作措施。办公室人员首先要做到身体力行，带头以身作则，遵守企业的规章制度，协助领导严抓工作纪律和制度的落实，关键是要执行有力。使得企业在经

2、营管理中做到事有人办、物有人管、活有人干、各司其职、忙而不乱。其次办公室管理人员要公平、公正地执行制度，在制度的执行和使用上要做到人人平等，杜绝“有脸者不服钤束，无脸者不能上进”的现象，特别是要在用人机制上形成能者上而庸者下的良好的企业氛围。二、熟练掌握沟通、协调技能和技巧作为办公室人员要熟练掌握与领导及同事的沟通协调技能和技巧，构建和谐关系，能够主动与同事分享自己的信息与观点，有助于提高团队的凝聚力和自身的人格魅力。办公室是一个单位工作运转的轴心，是领导联系各方面的纽带，是上下级沟通的桥梁，起着平衡各方关系、协调各方工作、化解各种矛盾的作用。办公室人员必须加强政治理论知识、规章制度和各种业务

3、技能的学习，不断提高理论水平、思想觉悟和办事能力，熟练掌握沟通协调的技能和技巧。做到思想敏捷、处惊不慌、沉着应对、正确衔接，既不将复杂的问题简单化，更不将简单的问题复杂化，实事求是地科学有效地处理好各种关系，为企业工作的顺利开展奠定坚实的基础。三、善于“推功揽过”的技巧在企业的员工中，每个人的文化知识和精神素质参差不齐，每个人的人生观、价值观以及对功过得失的诉求不尽相同。如何凝聚人心、团结同事，这些都要求办公室人员善于站在大局的高度，有原则地掌握“推功揽过”的技巧。这里的“推功”就是把工作上的功劳和成绩归集给大家，“揽过”就是在不违背原则、不违反国家法律法规、企业制度的前提下办公室人员负起责任

4、，紧紧围绕企业的生存和发展的大局，科学地处理、应对工作中可能出现的各种矛盾。如何善于“推功揽过”，要求办公室人员在工作和生活中要务实，不搞形式主义，不做表面文章，不欺上瞒下，不应付差事，不敷衍了事，兢兢业业、扎扎实实做好各项工作。办公室人员处于领导和员工之间，在工作中难免受到一些委屈，办公室人员必须有“宰相肚里能撑船”的气度，能容天下难容之事，以宽广的胸怀，豁达的气度，以高超的技能和技巧做好每项工作和化解各种矛盾。办公室人员要经常掂掂肩上工作的份量，牢记自己的使命，珍惜岗位，尽职尽责搞好工作，摆正自己的位置，要处理好公与私、名与利、奉献与获取的关系。办公室人员要以高尚的人格力量影响同事搞好工作

5、，以高超的工作艺术扮演好参谋助手角色，依法依纪履行好自己的职责，为企业的生存和发展做出应有的贡献。qcwa3ptgz7r4i30ka1dkaghn3xtkknbycudxqa7fhyi2chhi92tgkqcwa3ptgshls50clmtwn60eo8wgqv7xav2ohum32wgeauwydiawgmer4i30ka1dkaghn3xtkknbycudxqa7fhyi2chhi92tgkqcwa3ptgz7r4i30ka1dkagtgkqcwa3p tgz7r4i30ka1dkaghn3xtkknbycudxqa7fhyi2chhi92tgkqcwa3ptgshls50clmtwn60

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