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1、instruction manual sem-0911e-ksa team instruction construction team operation instruction rev. : 0 date : 2009.07.xx prepared by: signature date: mazin al shaibi, electrical, electrical engineer reviewed by: signature date: name, department, job title approved by: signature date: s.u.lee, electrical

2、, electrical manager note: before using this document, make sure it is the latest version. access the system to verify the current version. table of contents 1.general.3 2.organization.4 3.management responsibility .9 4.product realization .11 5.measure, analysis and improvement.13 6.environment man

3、agement.15 7.revision history.16 appendix -1: references appendix -2: process map & check list 1general 1.1purpose this instruction manual is made to manage construction teams quality procedure and environment procedure for consistent quality/environment management system and effective implementatio

4、n within samsung saudi arabia (ssa). the quality/environment management system supports the quality/environment policy and objectives and is intended to provide customer satisfaction through continual improvement. 1.2application this operation manual applies to activities carried out by construction

5、 team in sesa. 1.3terms and definition abbreviation are used in conjunction with acronym, terms and definitions of sem-0002e-ksa 1.4related documents appendix 1: references contain a list of related procedures and instructions appendix 2: process map & check list 1. organization 2.1organization char

6、t 2.1.1 overall organization 2.1.2 project site organization 2.2responsibility and authority see “responsibility and authority” described in the sem-0003e-ksa role & responsibility. 2.2.1 team manager kindly refer to the sem-0003e-ksa role & responsibility. 2.2.2 construction planning manager kindly

7、 refer to the sem-0003e-ksa role & responsibility. 2.2.3 direct operation manager kindly refer to the sem-0003e-ksa role & responsibility. 2.2.4 site manager kindly refer to the sem-0003e-ksa role & responsibility. 2.2.5 field administration manager kindly refer to the sem-0003e-ksa role & responsib

8、ility. 2.2.6 field control manager kindly refer to the sem-0003e-ksa role & responsibility. 2.2.7 field engineering manager kindly refer to the sem-0003e-ksa role & responsibility. 2.2.8 field material control manager kindly refer to the sem-0003e-ksa role & responsibility. 2.2.9 field construction

9、s/i (superintendent) in each discipline kindly refer to the sem-0003e-ksa role & responsibility. 2.2.10 precomm./comm. manager kindly refer to the sem-0003e-ksa role & responsibility. 2.2.11 safety manager kindly refer to the sem-0003e-ksa role & responsibility. 2.2.12 qa/qc manager kindly refer to

10、the sem-0003e-ksa role & responsibility. 2.3work force qualification condition 2.3.1 team manager as a minimum, team manager should be an engineering graduate (b.e. / b. tech) and should have a minimum of 15 years of working experience. 2.3.2 construction planning manager as a minimum, construction

11、planning manager should be an engineering graduate (b.e. / b. tech) and should have a minimum of 10 years of working experience. 2.3.3 direct operation manager as a minimum, direct operation manager should have a minimum of 10 years of working experience. 2.3.4 site manager as a minimum, site manage

12、r should have a minimum of 15 years of working experience. 2.3.5 field administration manager as a minimum, field administration manager should have a minimum of 5 years of working experience. 2.3.6 field control manager as a minimum, field control manager should have a minimum of 5 years of working

13、 experience. 2.3.7 field engineering manager as a minimum, field engineering manager should be an engineering graduate (b.e. / b. tech) and should have a minimum of 10 years of working experience. 2.3.8 field material control manager as a minimum, field material control manager should have a minimum

14、 of 5 years of working experience. 2.3.9 field construction s/i (superintendent) in each discipline as a minimum, field construction s/i (superintendent) in each discipline should have a minimum of 5 years of working experience. 2.3.10 precomm./comm. manager as a minimum, precomm./comm. manager shou

15、ld have a minimum of 5 years of working experience. 2.3.11 safety manager as a minimum, safety manager should have a minimum of 10 years of working experience. 2.3.12 qa/qc manager as a minimum, qa/qc manager should have a minimum of 10 years of working experience. 2.4training management 2.4.1 techn

16、ical training when newcomer or new experienced employee joins the organization, the planned on- job training is to be started. existing employees will also have to get necessary training through yearly training plan. 2.4.2 quality/environment training the training of quality management, environment

17、management and error report examples for quality improvement in accordance with quality/ environment training instruction (sem-0839e) shall be planned & implemented. 2.4.3 training history record and maintenance the training result is recorded and maintained in accordance with quality/ environment t

18、raining instruction (sem-0839e) and quality/ environment record control procedure (sem-0840e). training directly affecting the qms must be evaluated for effectiveness. the team manager in charge of the training shall establish and control the evaluation plan. the evaluation results shall be document

19、ed, and considered to establish the plan of next term. 2. management responsibility 3.1quality objective the quality objectives identified by the construction team manager to achieve organizations overall quality objectives set at corporate level are identified are as below : (1)meeting the requirem

20、ent of the ssa regarding cost, schedule, safety & quality which is set up at the beginning of the project. (2)meeting the requirement of the internal client within ssa organization (3)clients satisfaction construction teams quality objectives shall emerge with the concurrence of each team member. th

21、ese objectives shall be in-line with the organizations quality objectives. each team member shall be motivated to modify work process to meet the set objectives, which shall be measured with periodic feedback sessions. construction team manager shall ensure that each team member is aware of the qual

22、ity objectives of the team and is motivated to work towards the accomplishment of the same. site manager shall be responsible for achievement of the quality objectives at project site. 3.2internal/external communication construction team manager shall ensure that proper communication takes place reg

23、arding the effectiveness of the qms and for the achievement of the quality policy and objectives. the table below shows detail communication category. categorywhatwhohow & when policy/objectiveteam management objective t/m (lead), construction planning manager, direct operation manager, site manager

24、, field control manager, applicable team members monthly conference home office weekly meeting t/m (lead), construction planning manager, direct operation manager, applicable team members site office weekly meeting site manager (lead) applicable site members weekly conference internal/external voice

25、 of customer (voc) applicable team members trouble error report (ter) & lessons learned all team members best practice (bp)all team members internal communication internal study resultapplicable members conference, if needed, conference with other sesa teams t/m (lead), construction planning manager

26、, direct operation manager conference with other organization applicable team members external communication technology trend, information outside relevant association, applicable team members conference, if needed 3. product realization 4.1 work process classification table categorywork processrefe

27、rences proposal - technical proposal (construction execution plan) - commercial proposal - assignment of key personnel construction - civil work - building work - structure work - mechanical work - piping work - electrical work - instrument work - material control work - field control work - pre-com

28、missioning work refer to the construction applicable manuals in appendix i. refer to the process map & check list in appendix ii 4.2 work flow chart refer to the process map & check list in appendix ii 4.3 work approval standard approval work m/dt/ms/mp/m remarks 1proposala construction related tech

29、nical & commercial proposal acwithin the budget acwithin 3% excess of the budget2 subcontracting & final settlement acover 3% excess of the budget 3exclusive agreementa(with sole subcontractor) 4progress paymentac 5assignment of s/ma 6 construction expense acexcept for fixed asset 7 fixed asset purc

30、hase a 8 construction execution plan a- m/d : managing director, t/m : construction team manager, s/m : site manager p/m : project manager a : approval, c : consent 4. measurement, analysis and improvement 5.1data collection data for construction team means all information related to the constructio

31、n which can be measured and monitored. the objectives of data collection can only be met only if data collection methodology is repeatable, reproducible, accurate and stable. to meet the objective of efficient construction management, stress shall be given to track the requirement of the ssa as belo

32、w. 1) cost 2) schedule 3) safety 4) quality 5) voc from the client 6) voc from the subcontractors 7) voc from the internal client within ssa organization. 5.2data analysis the purpose of data analysis is to foresee the problems which the project may encounter and initiate corrective actions. in adva

33、nce information of these problems to construction team manager, site manager and key person in the construction team to take necessary counter measures to control the situation in an efficient and effective manner. 5.2.1key activities of data analysis exercise are:- (1)cost monitoringmeans monitorin

34、g of planned construction cost versus actual construction cost (2)schedule monitoringmeans monitoring of planned schedules versus actual schedules. (3)safety monitoringmeans monitoring of safety activities in the project site, potential risk identification and corrective action. (4)quality monitorin

35、g means monitoring of quality activities in the project site, potential risk identification and correction action. (5)voc from the clientmeans monitoring voc from the client, the problems which the project may encounter can be identified from the view of outside organization. (6)voc from the subcont

36、ractormeans monitoring voc from the subcontractor, the problems which the project may encounter can be identified from the view of outside organization. (7)voc from sesa organizationmeans monitoring voc from the other team in sesa organization, the problems which the project may encounter can be ide

37、ntified from the view of different functioning organization. 5.2.2key documents prepared as part of the document analysis exercise are:- (1)manpower deployment report (2)equipment deployment report (3)construction progress report (4)construction financial report (5)discipline report from safety & qa

38、/qc department (6)weekly / monthly report with comprehensive information 5.3improvement improvement process (wip) is an ongoing and the most critical stage of project management. at this stage result of the data collected and data analyzed are implemented with the aim of improving the overall effici

39、ency / performance of the project. data collected are analyzed systematically with the following key objectives. possibility of further optimization of cost, schedule, safety & quality concerns. possibility of further optimization of voc concerns. 5. environment management 6.1 environmental objectiv

40、e see administration section of administration and it team operation instruction (sem-0909e- ksa). 6.2 environmental effect evaluation s see administration section of administration and it team operation instruction (sem-0909e- ksa). 6.3 monitoring and measurement see administration section of admin

41、istration and it team operation instruction (sem-0909e- ksa). 6. revision history revision chapter revision no. revision date reason for revision all chapters02009.07.xx reason : initial new document team : construction prepared by : s.h.jwa checked by : checked by : approved by : k.b.choi appendix

42、-1: references generally applicable manuals 1)quality management manualsem-0001e 2)procedure manual preparing guidesem-0002e 3)specification issue proceduresem-0003e 4)role and responsibilitysem-0003e-ksa 5)standard document issue procedure sem-0004e 6)company directives / team work issue procedure

43、sem-0005e 7)filing procedure for engineering technical datasem-0014e 8)project filling proceduresem-0017e 9)computer program verification proceduresem-0019e 10)time sheet record method sem-0025e 11)document forms control instructionsem-0028e 12)id check main review item instruction sem-0043e 13)docu

44、ment control proceduresem-0810e 14)internal quality/environment audit proceduresem-0820e 15)corrective and preventive action procedure sem-0830e 16)process improvement proceduresem-0850e 17)document numbering proceduresem-0876e 18)quality/environment training instructionsem-0839e 19)quality/environment record control proceduresem-0840e 20)process team operation instructionsem-0900e- ksa 21)planning and p

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