体验商务英语综合教程_第二答案Unit__Travel

1、Starting up 1 How often do you travel by air, rail, road and sea? 2 What do you enjoy about traveling? What dont you enjoy? 3 Put the following in order of importance to you when you travel. 4 Does the order change for different types of travel? A Answer these questions individually. Then compare yo

2、ur answers with a partner. comfort safety price reliability speed Starting up B Choose the correct word from the box to complete the following list of things which irritate people when flying. seats trolleys queues luggage room cancellations food jet 1 not enough leg . available 2 lost or delayed .

3、3 long . at check-in 4 poor quality . and drink 5 no baggage . 6 overbooking of . 7 flight delays and . 8 .- lag room luggage queues food trolleys seats cancellations jet Starting up Which of these irritate you most? Vocabulary British and American English Match the words and phrases below which hav

4、e the same meaning. For each pair decide which is British English and which is American English. A 1 subway a) motorway 2 city centre b) lift 3 carry-on baggage c) public toilet 4 one way d) schedule 5 return e) economy class 6 freeway f ) single 7 rest room g) parking lot 8 elevator h) underground

5、9 coach class i) hand luggage 10 timetable j) round trip 11 car park k) downtown Vocabulary British and American English B Work in pairs. Use words or phrases in American English from Exercise A to complete the text below. My last overseas business trip was a nightmare from start to finish. First of

6、 all there was a delay on the way to the airport as there was an accident on the _. When I got there I found the lower level of the airport _ was flooded. Next my _ was too big and heavy so I had to check it in. When we arrived the _ was closed and there were no cabs at all. After a long time trying

7、 to read the _ and waiting for forty minutes, we finally got a bus _ and found the hotel, but the _ wasnt working and our rooms were on the fifth floor. freeway parking lot carry-on luggage subway schedule downtown elevator Listening Business travelers priorities A Stephanie Taylor is a businesswoma

8、n who travels regularly as part of her job. Listen to the first part of the interview and choose the three priorities she mentions from the list below. Good organization Easy booking Regular transport Being patient Balancing cost with Airline food comfort B Why does Stephanie think it is still impor

9、tant for businesspeople to travel regularly? its particularly important to establish good face- to-face relations with colleagues or with customers. Listening Business travelers priorities C Listen to the second part of the interview and list the best and worst travel experiences that Stephanie desc

10、ribes. Best: great hotel with beautiful towels and beautiful bathrooms and nice soft bed, and good sports facilities. the Virgin lounge, I think. Thats a good experience with all the high tech things. I like that. Worst: things out of your control such as bad accommodation and delayed or cancelled f

11、lights. Listening Business travelers priorities E Listen to what Stephanie says about future business travel and complete her prediction below. Perhaps, particularly in the area of ., I think hotels will need to improve . in general. There are some very good hotels already, but I think more hotels w

12、ill provide for business people perhaps some . facilities for accommodation their standards facilities specific businesswomen Reading Air rage A Answer these questions before you read the article. 1 What was your worst experience when traveling by air? 2 Why do some people get angry when they are tr

13、aveling on a plane? Reading Air rage B Now read the article. Which of these statements are true about the article? Correct the false ones. 1 People in groups are more likely to behave badly on planes. 2 Drink is often the cause of problems on board. 3 Airlines can do little to improve air quality. 4

14、 Travelers are using new technology to express their dissatisfaction with airlines. 5 Airlines have taken no action to address travelers concerns. false true false true false Reading Air rage C Which of the following reasons are given for air rage in the article? 1 poor service 2 flights not leaving

15、 on time 3 poor quality of food 4 too many passengers on a plane 5 not feeling safe 6 people drinking alcohol 7 poor air quality 8 noisy passengers 9 not being able to smoke 10 not enough cabin crew Reading Air rage D Which of the following words from the article have a negative meaning? Use a good

16、dictionary to help you. rage misbehavior quality frustration concern harm optimum valuable irritability disorientation complaints criticize disruptive dangerous dissatisfaction Language review Talking about future plans Use will + verb to express a voluntary action or promise I will send you the inf

17、ormation when I get it. I will translate the email so that Mr. Smith can read it. I wont do all the housework myself. I will call you when I arrive. If I am elected President of the United States, I will make sure everyone has access to inexpensive health insurance. I promise I will not tell him abo

18、ut the surprise party. Useful ways to talk about the future Language review Talking about future plans 2. Use be going to to describe planned activities He is going to spend his vacation in Hawaii. Im going to be an actor when I grow up. Michelle is going to begin medical school next year. They are

19、going to drive all the way to Alaska. Who are you going to invite to the party? A: When are we going to meet each other tonight? B: We are going to meet at 6 PM. A: Who is going to make Johns birthday cake? B: Sue is going to make Johns birthday cake. Language review Talking about future plans 3. Us

20、e present continuous to express future arrangements. I am leaving for Beijing tomorrow morning. She is meeting an important client today. My boss is going on a business trip to Europe next week. The flight is leaving at 9:00. 4. Use be to to express future plans I am to resign from my job next week.

21、 This semester is to end in January. We are to have our final exams in the 19th week. Our company is to hold the annual conference in December. Language review Talking about future plans A Complete each dialogue with the correct form of be going to or will. 1 A Im really sorry, I cant take you to th

22、e station. Something has just come up. B Oh, dont worry. I . (take) a taxi. 2 A Weve chosen a name for our new low-cost airline. B Really. What . (you / call) it? 3 A Have you decided how to increase the number of passengers? B Yes, we . (offer) a family discount at weekends. 4 A I cant send an e-ma

23、il to the travel agent; my computers just crashed. B Write down your details and I . (fax) them over for you. 5 A Hows your daughter? B Shes fine. She . (learn) to be a pilot for the flying doctor service next year! will are you going to call are going to offer will fax is going to learn Language re

24、view Talking about future plans B Use the present continuous or the present simple to complete the sentences below. 1 His flight arrives / is arriving at 9 oclock tomorrow morning. 2 Were staying / stay at the Hilton Hotel for next months sales conference. 3 The next seminar is beginning / begins at

25、 3 p.m. 4 I travel / am traveling by train from Paris to London next time. 5 The boat is departing / departs at midday so you have the whole morning to get ready. 6 The delegation from China are seeing / see the Chairman the following Monday. Language review Talking about future plans C Work in pair

26、s. Take turns to complete the sentences below. Use going to, will, the present continuous or the present simple. 1 Im sorry, I cant attend the sales meeting tomorrow _ 2 The marketing department have decided on their travel plans for the next month. _ _ 3 The trains are delayed because of bad weathe

27、r, so _ 4 Dont worry if you cant drive me to the airport, _ 5 Ive got the details of your flight to Turkey. _ _ 6 Oh no! Theres been an accident and the traffic is very heavy on the motorway. _ 7 Did I give you the departure time? It _ 8 Ive made up my mind, _ Skills Making arrangements on the telep

28、hone Call 1 Purpose Philippa Knight calls Maria Bonetti to make an appointment see her in London next week. Result The appointment is fixed for Wednesday at 2pm. Call 2 Purpose Philippa Knight calls Maria Bonetti to reschedule their meeting because her flight has been delayed. Result Marias phone is

29、 engaged when she calls so she has to leave a message. Listen to the first call again and complete the extract below. Knight: Im calling because Ill be in London next week and _ _ you. I want to tell you about our new collection. Bonetti: Great. What _? Im fairly free next week, I think. Knight: _?

30、In the afternoon? Could _ then? Bonetti: Let me look now. Let _. Yes, thatd be no problem at all. _ two oclock? Is that OK? Id like to make an appointment to see day would suit you How about Wednesdayyou make it me check my diary What about Listen to the second call again and complete the extract be

31、low. Receptionist: Thank you. Im putting you through. Hello, Im afraid shes engaged at the moment. _ or can I take a message? Knight: Ill leave a message please. The thing is, I should be meeting Ms. Bonetti at 2pm, _. My plane was delayed, and Ive got to reschedule my appointments. If possible, _ t

32、omorrow. _ in the morning. _ _ here at the hotel, please? Receptionist: Certainly. Whats the number, please? Knight: Its _. Will you hold but somethings come up Id like to meet her Preferably Could she call me back 020 7585 3814 Case study Work, rest and play Background Company Headquarters Event Pa

33、rticipants Venue Time Activities Purpose ICON, a computer software company Los Angeles, USA A seminar 20 senior managers France Friday to Sunday (July 5 7) Meetings Saturday & Sunday: breakfast, lunch, dinner Case study Speaking task Work in groups of 3 or 4 people. Imagine that you are staff or man

34、ager of the company travel service and role play the meeting to discuss the detailed arrangements for the seminar. You should choose a suitable hotel and decide on the number of participants, arrival and departure times, meals, equipment required and any other special requirements. You should give r

35、easons for your decisions and opinions according to the information provided in the textbook. Case study Writing task You are the head of Corporate Travel at Universal Airlines. Write an e-mail to the manager of the hotel chosen for the team-building seminar to confirm the booking, giving details of

36、 the number of participants, arrival and departure times, equipment and any other special requirements. Your e-mail should be no less than 120 words. Unit 2 Travel He travels fastest who travels alone. B Choose the correct word from the box to complete the following list of things which irritate peo

37、ple when flying. seats trolleys queues luggage room cancellations food jet 1 not enough leg . available 2 lost or delayed . 3 long . at check-in 4 poor quality . and drink 5 no baggage . 6 overbooking of . 7 flight delays and . 8 .- lag room luggage queues food trolleys seats cancellations jet Unit

38、2 Travel He travels fastest who travels alone. A Stephanie Taylor is a businesswoman who travels regularly as part of her job. Listen to the first part of the interview and choose the three priorities she mentions from the list below. Good organization Easy booking Regular transport Being patient Balancing cost with Airline food comfort B Why does Stephanie think it is still important for businesspeople to travel re