航空公司培训课件：CES Extended AIRMAN Admin Training

1、Advanced AIRMANTM Administrator Training,October 14th, 2009,Customer Services - Flight System anomaly that degrades the Airworthiness of the aircraft FWS: Flight Warning System CMS: Central Maintenance System CFDS: Centralized Fault Display System MCDU: Multipurpose Control & Display Unit,Example: R

2、eal Time Faults and Warnings,August 2007,AIRMAN Technical Presentation,Page 7,Datalink Provider,Datalink: Connection between an end-system on-board an aircraft and an end-system on ground (VHF, SATCOM, ) Datalink Service Provider (DSP): Operates a network of Remote Ground Stations (RGSs) located at

3、airports and other sites in order to provide VHF, HF and SATCOM coverage in the areas where the aircraft fly. E.g.: SITA (/default.htm), ARINC (), ADCC (China: Aviation Data Communications Company ) Request DSPs to: Re-route messages to the airline (OOOI, PFRs, ACMS, RTF & RTW) Re-route

4、 the messages to Airbus (Recommended): Speeds up the data quality analysis phase Saves time when analyzing flight issues in AIRMAN Benefit from monitoring by RCSM & Airbus AOG center,August 2007,AIRMAN Technical Presentation,Page 8,Ground Reception Tool,Ground Reception Tool (GRT): A ground applicat

5、ion which receives the ACARS messages from the DSP server, and transfers them to AIRMAN E.g.: Aircom Server, OPCenter / FTP access, Hermes, Two options: The GRT re-routes the data directly to the AIRMAN Feeding Folder, as received from the aircraft The data goes through intermediate scripts and fold

6、ers before being dumped in the AIRMAN Feeding Folder AIRMAN requires ASCII raw formats as transmitted by the Service Provider from aircraft to ground, without adding, modifying or removal of any character.,August 2007,AIRMAN Technical Presentation,Page 9,AIRMAN General Overview : Agenda,AIRMAN Chain

7、 of Communication Data Quality Analysis AIRMAN Installation Logs AIRMAN Services AIRMAN Application Logs Most Frequent Processing Issues,August 2007,AIRMAN Technical Presentation,Page 10,Data Quality Analysis (1/2),Objective: Ensure the aircraft send the correct and complete data sequence to AIRMAN.

8、 Ensure no messages get altered or lost on ground before reaching AIRMAN. Requirements: List of aircraft to be analyzed. One week of data. Raw text messages in the same format as received from the DSP (ADCC). In the same sequence as sent by the aircraft.,August 2007,AIRMAN Technical Presentation,Pag

9、e 11,Data Quality Analysis (2/2),Aircraft data pre-requisites: Mandatory data shall be available for all flights. OOOI: OUT, OFF, ON and IN. PFR: Post Flight Reports. Data shall be received in the correct sequence. OUT OFF ON PFR IN Each message shall be in a separate text file. Data shall be sent t

10、o AIRMAN in real time. If the system date is changed by the ground reception tool, make sure there is at least a 2 seconds difference between a message, and the following one for the same aircraft. Data shall be in the same ASCII format as received by the Data Service Provider = ARINC 620 Specificat

11、ion. Data should contain all necessary information: Aircraft registration number, Flight number, departure and arrival airports and times, ,August 2007,AIRMAN Technical Presentation,Page 12,AIRMAN General Overview : Agenda,AIRMAN Chain of Communication Data Quality Analysis AIRMAN Installation Logs

12、AIRMAN Services AIRMAN Application Logs Most Frequent Processing Issues,August 2007,AIRMAN Technical Presentation,Page 13,AIRMAN Installation Logs (1/3),August 2007,AIRMAN Technical Presentation,Page 14,AIRMAN Installation Logs (2/3),August 2007,AIRMAN Technical Presentation,Page 15,AIRMAN Installat

13、ion Logs (3/3),August 2007,AIRMAN Technical Presentation,Page 16,AIRMAN General Overview : Agenda,AIRMAN Chain of Communication Data Quality Analysis AIRMAN Installation Logs AIRMAN Services AIRMAN Application Logs Most Frequent Processing Issues,August 2007,AIRMAN Technical Presentation,Page 17,AIR

14、MAN Windows Services,AIRMAN Amarta & ABC modules run as Windows Services,Amarta: Started from the Services window and stopped from AIRMAN ABC: Started and Stopped from the Services window,August 2007,AIRMAN Technical Presentation,Page 18,AIRMAN General Overview : Agenda,AIRMAN Chain of Communication

15、 Data Quality Analysis AIRMAN Installation Logs AIRMAN Services AIRMAN Application Logs Most Frequent Processing Issues,August 2007,AIRMAN Technical Presentation,Page 19,AIRMAN Logs,Four types of AIRMAN “logs” are generated by AIRMAN when processing data: Amarta logs Generated automatically when Ama

16、rta processes the messages Inter Site Export files Generated by Amarta periodically or on request = amarta Configuration window AIRMAN aircraft dump events Generated on request = AdvancedData Quality AnalysisDump of aircraft events ABC logs Generated automatically when ABC processes messages,August

17、2007,AIRMAN Technical Presentation,Page 20,Amarta Logs,Amarta general logs (AmaTR.Log): Describes the Amarta general behavior: Start, Stop, Service errors,August 2007,AIRMAN Technical Presentation,Page 21,Amarta Logs,Amarta daily logs (AmaTr_RTT_yyyymmdd.log): Details all processing errors reported

18、by Amarta,Note: These logs are used for internal investigation by the support team.,August 2007,AIRMAN Technical Presentation,Page 22,Inter Site Export Files,Export files generated on request, or automatically, containing an image of what was processed by Amarta (AmaTR_ICAO_OracleDB_OracleUser_yyyym

19、mdd_hhmm.ise) Can be used to: Investigate rejected messages Re-import the data in a new system for investigation,August 2007,AIRMAN Technical Presentation,Page 23,AIRMAN Aircraft Dump Events (1/3),Amarta “log files” generated on request, containing a summary of what was processed by Amarta (events_d

20、ump_AircraftImmatriculation_yyyymmddhhmmssmsmsms.txt),August 2007,AIRMAN Technical Presentation,Page 24,AIRMAN Aircraft Dump Events (2/3),Examples of problematic dumps:,- Spurious Messages,- Missing Messages,August 2007,AIRMAN Technical Presentation,Page 25,AIRMAN Aircraft Dump Events (3/3),- Flight

21、 Number Change,- Incoherent airports,August 2007,AIRMAN Technical Presentation,Page 26,ABC Logs,August 2007,AIRMAN Technical Presentation,Page 27,AIRMAN General Overview : Agenda,AIRMAN Chain of Communication Data Quality Analysis AIRMAN Installation Logs AIRMAN Services AIRMAN Application Logs Most

22、 Frequent Processing Issues,August 2007,AIRMAN Technical Presentation,Page 28,Most Frequent Processing Issues,Common errors that occur when processing ACARS messages in AIRMAN: Wrong message sequence: Sequence should be : OUT OFF ON PFR - IN. Spurious Messages. Missing Messages. Incoherent airports: Wrong departure airport. Wrong arrival airport. Flight number change. Wrong or updated OOOI format. Unknown Airports in AIRMAN KB.,August 2007,AIRMAN Technical Presentation,Page 29, AIRBUS S.A.S. All rights reserved. Confidential and proprietary document. This document and all informat