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ITALIANCULTURE CHAPTER8 ItalianCulturePRISMs Towhatextentshouldwealloworganizationstocontrolourlives Shouldthecustomerbeking DoesMBAstandforMightyBusinessAttitude Whatdegreeofobedience loyaltydocitizensowetocorruptagovernment Isprofitmoreimportantthanfamily IndividualismExtendedfamilyCommunityMonochronicPoychronicLowContextHighContextSocialAmbiguitySocialCertainty LowPowerDistanceHighpowerDistanceMasteryAdaptationEmotionallyNeutralEmotionallyExpressiveQuantityofLifeQualityoflife ItalyisuniqueasaLatinculturein2ways 1 Ithasachievedmiddleclassaffluence 2 hasawebofinstitutions Yesterday simperialism IstheRomanEmpiremakingacomeback TheEuropeanUnion Florence theRenaissanceCity TheEnlightenment Theageofscience humanism man notthechurch isthecenteroftheuniverse EnricoCarusoChristopherColumbusFedericoFelliniSophiaLorenMichelangeloMariaMontessoriLucianoPavarottiGiacomoPucciniRaphaelGiuseppiVerdiNicoloMachiavelli GiuseppeGaribaldiLeonardoDaVinciGalileoGalileiAlexandroVoltaGuglielmoMarconiCaesarDanteCiceroGiorgioArmaniSt FrancisofAssisiAndreaBocelli Machiavelli sclassic ThePrince Howtomanipulatepeopleinorganizationsforpowertalkingheads ideologystruggles THEJADEDITALIANCULTURE Italiansarebigondietrologia conspiracytheories Ilpoliticainsiserve Politiciansservethemselves Italyisanationwherenepotism corruption dishonestyareincarnateinthepoliticalleader Forexample building safetycodesareseldomenforcedinItalyduetocollusionbetweenbuilders politicians Paralizzatogoverno Thegovernmentissoparalyzedthatnationalreferendumsmustbeheldinordertopassmostlaws CAUSESOFITALIAN WESTERNGOVERNMENTALPARALYSIS Numeroussplinteredpoliticalfactionsthatwon tcompromise Red vs Blue statesinAmerica Republican Democraticparalysis Self seekingpoliticians lobbyistsContinuouslyre electedincumbentsVoterapathy cynicism 5 Powerisbasedon elite people notinstitutions6 Thecorruptknoweachotherwell7 SpecialinterestgroupsknowtheycancourtItalianofficials Porkbarrel politicalprojects earmarks inAmerica 9 Organizedcorruption theMafia 10 Good ole boy justice networksoflawyers DAs judges police Lasociet liserve MostItalianslikentheircountrytoawhore used butnotloved Italiansarestrikinglyun private Theyargueinpublic pouroutromanticsecretsontelevision andtalksoloudlyandincessantlyontheircelltelephonesthatitcanbehardnottolistenin TheItaliangovernmenthascashedinonthecellphonecrazetotapthecallsofsuspectedmobsters eavesdroppinghasbecomeanItalianwayoflife WHYDOITALIANSBELIEVEINHANDLINGPERSONALBUSINESSSTRICTLYINCASH BecauseItalyisthewealthiestclassicLatinculture ItaliansstandtolosemoretocorruptinstitutionsthanLatinsinothernations Italy s undergroundeconomy hidden non taxedbusinessincome isenormous WHYJUSTICEISHARDTOCOMEBYINITALY Ittakesanaverageof8yearsforItaliancourtstofinishmostmajorcrimetrialsbecausetheyaren tprosecutedonacontinuousbasis Lawyersoftengoonstrike Italy srecentlypassedstatueoflimitationforwhitecollarcrimesissoshortthatitisnearlyimpossibletoprosecutewhitecollarcriminalsbeforetimerunsout ArecentItaliangovernmentreportpredictsthat90 ofwhitecollarcrimescurrentlyunderinvestigationwilllikelyhavetobedropped ITALIANCULTURETODAY Commerciodellafamiglia Commerciodellafamigliaoggiedomani Thefamilybusinesstoday tomorrow L industriaitalianadimodo ItalianFashionIndustry Allamodaitalianoilsignore Men sFashion UglinessorlackofstyleisabiggersininItalythanimmorality WHYTHEFASHIONINDUSTRYMAKESSENSEFORITALIANCULTURE 1 Family owned run theidealformofbusinessinLatincultures2 Requireslittlestart upcapital3 Non institutional hardforcorruptgovernmentofficialstotouch4 Artistic Beingartisticisvaluedabovesimplymakingmoney Italianfamilybusinessownerspracticecommunitycapitalism multiplestakeholders familycomesbeforecustomers qualityoflifebeforeprofitmaximization Thefamilyisking notcustomers ThecustomerisnotkinginItaly thefamilyfirmrunsthingsaroundtheneedsofthefamily hoursopen daysoff speedofservice etc YOUHAVETOBEANINSIDER Wantgoodservice Wanttobargain Wantpeoplewhotreatyouinagenuineway Thenyou dbetterbeaninsiderinLatincultures amemberoftheextendedfamily along timeloyalcustomerorsupplier amemberofthecommunity orleastatrustedacquaintanceofaninsider Latinsplacerelationshipsaheadofmoney topnotchperformance Theyfeelthatwhoyoudothingsforismoreimportantthanwhatyoudo Workingonlyforthe makesyouaprofessional prostitute Italiansconsidertheirfamilybusinesstobeacommercialworkofart notjusta goldenegg tobeexploited STREET WISEITALIANOADVICE Don tinvestyourownmoneyina rentedhouse ownyourownbusinessOrganizationsareanabstraction peopleareconcreteProfitmaximizationisstrictlyforthosewhodon thaveanextendedfamilyBusinessisartisticself expression Don tsellyoursoultoanimpersonalpublicly ownedcompanythatcaresonlyaboutwhatyouproduce notwhoyouare NEGATIVEMBAVIBES UnMBA Non prabablyitaliano ThisMBAisprobablynotItalian MostItaliansbelievethatMBAscaremoreabouttheircareersthanthecompanytheyworkfor theyareinitstrictlyfor career buildingMBAsgotnostyleorsophisticationbecausetheonlythingtheyvalueisprofit3 MBAsdon tcarewhattheysellaslongasitmakesthem 4 MBAspassnothingontothenextgenerationexcepttheirworkaholism Whydevoteallofyourtime energy talentstohelpingsomebodyyoudon tevenknow acorporation sstockholders getrich Whynotgiveyourfamilymembersyourqualitytime onthejobwithyou MostItalians LatinswouldfeelamassivelossoffreedominAnglo Saxoninstitutional organizationalculture withitsobsessionforcontrol analysis punctuality conformity performance performance performance Latinsdon twanttoeatinrobotfranchises workformercenaryprofitmaximizers catertorudecustomers orseparatethemselvesfromfamily50 60hoursaweek THECORDATA GODFATHERORGANIZATIONS Thecordataatwork Awaytoturnthescorn

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