酒店英语教案

精选文库四川文化传媒职业学院教师教案 （2014 2015 学年第 一学期）课程名称 酒店英语 授课班级 13酒店管理 教 研 室 英语教研室 主讲教师 周静慧 职 称 助教 四川文化传媒职业学院教务处制教案书写要求1、教案书写（设计）必须以教务处统一格式进行。教案可含有必要的图、表、版书设计等。2、书写方式：以下两种方式任选一种。（1）手写：任课教师在各系（部）领取纸质教案纸书写或在学院网站上自行下载书写（2）电子文稿：电子模板发在学院网站上，由任课教师下载填写。字体一律使用“五号”字，用A4纸打印。3、教案封面和扉页一学期只需填写一次，首页和内页和主要按授课课时填写，可以一个教学内容（单元）或一次课（1-2学时）填写一份，重复班授课可不另书写教案；内页视内容可添页；课程结束后，装订成册。 4、针对不同的专业及不同层次的学生，教案要有所区别。5承担实验、实习、课程设计、毕业设计等实践教学任务的教师，都应根据实际教学情况和教学内容，参考所提供的教案格式编写教案.6、每年的秋季学期和下一年的春季学期为一学年，秋季为第一学期，春季为第二学期。7、提倡写出有自己风格、特点的教案。四川文化传媒职业学院教案 （扉页）课程名称酒店英语授课专业13级酒店管理年级2013级课程类型必修课公共课（ ）；专业基础课（ ）；专业课（ ）选修课限选课（ ）；任选课（ ）授课方式讲授（ ）；实践课（ ）；其它（ ）考核方式考试（ ）；考查（ ）课程教学总学时数68学 分 数4学时分配理论课 48 学时； 实践课 20 学时； 教材名称实用酒店英语作 者陈江生出版社及出版时间2006年指定参考书无作 者出版社及出版时间教研室审核意见负责人： 年 月 日系（部）审查意见负责人： 年 月 日教务处检查意见负责人（或经办人）： 年 月 日注：表中（ ）选项请打“”四川文化传媒职业学院教案第 11 周，第 1-2 次课 （首页）授课章节Unit 10授课方式讲授（ ） 实践（ ） 其他：授课日期2014年11 月27 日教学目标知识目标How to receive table reservationsHow to decline table reservations技能目标The Ss can use English to receive table reservations素质目标To know how to service comfortable教学重点To introduce the information of table reservations教学难点Let students understand and can use these skills in table reservations教学资源教学参考资料Internet information教学手段Lecture and discussing 教学组织教学过程提要1. the skills of table reservations2. dialogue3. tips4. role-play 作业布置Review table reservation, recite useful words and expressions课后辅导Explain the students questions课后记四川文化传媒职业学院教案 （内页）教学过程时间分配及旁注教学过程 Unit 10 Table reservation Useful Drills ：before studying the dialogues , the teacher should let students discuss the table reservation ,what should they ask in a table reservation .and let the students know what they should do when someone wants to reserve a table, and let them know the importance of the information. The students should control the useful expressions.1. inquiring the information . how many people are there in your party?When should we expect you,sir?At what time would you like your table?May I have your name ,please?May I have your contact number,please？2. introducing the restaurantwe are open around the clock.We are open 24 hours3. confirmation and alterationId like to confirm my reservation for tomorrow night,please.Your room is confirmedWell change the reservation for you4. can not satisfy the reservationIm sorry ,our restaurant is fully booked at that time.Im sorry , the table by the windows are all occupied.Dialogue Divide the students into 5 groups to discuss the dialogues. They are required to choose two leaders to role-play the dialogues and find out the useful sentences, then ask someone to translate the important sentences in order to improve their translation ability. After learning the dialogues , the students should practice these dialogues over and over until they can blurt them out naturally.Tips:1. 电话英语小常识：this is Jane or its Jane speaking. Whos that ? 不能用 who are you? 2. 电话英语咨询 询问：您找哪位？用may I help you? 而不能用who do you want?3. 时间的英文表达法 3:00 3:30 3:15 3:05 3:55Role-playFor this part, the students will be divided in 5 groups, and let the students make up a dialogue which based on the table reservation, and role-play it to the class. In order to provide the students oral English ability.课堂板书Unit 10Table Reservation主板书Aims of studyingHow to receive table reservationsHow to decline table reservationsTeaching process：1. the skills of table reservations2.dialogue3.tips4.role-play副板书：Id like to reserve a table for_?At the peak hourLook forward to doing sth.Name of the restaurant location of the restaurant 四川文化传媒职业学院教案第 12 周，第 1-2 次课 （首页）授课章节Unit 11 Greeting the guests授课方式讲授（ ） 实践（ ） 其他：授课日期14年12月 4-5日教学目标知识目标1. How to seat guests2. How to seat walk-in guests技能目标Ss can receipt the guests in english素质目标Ss know how to do when a guests come in restaurant 教学重点How to react when a guest walk-in教学难点How to introduce to guests教学资源教学参考资料Internet information教学手段Giving a lecture， discussing教学组织教学过程提要1.introduce the background information2.useful drills3. dialogues4. Showing the way for the guests作业布置Recite the useful sentences Make a dialogue with their partners 课后辅导Answer the studentsquestions课后记四川文化传媒职业学院教案 （内页）教学过程时间分配及旁注教学过程First: background information For this part , the teacher invites some students to introduce the greetings to the students at the front of classroom . And they can role-play to act these scenes. Then, when they finish, the teacher makes a conclusion about the greetings.Second: useful drillsThe teacher introduces how to seat guests, and discusses with students what should we do when guests come in. Greeting Guests. Useful sentences welcome to *food center. may I help you / have you made a reservation/heres reception. What can I do for you? introduce to guests. The special noun. Beijing roast duck / Sichuan flavor / Cantonese / southern China flavorinquiry to guests . how many people are there? How many people of you? What would you like to have? Would you prefer a table in the main hall or in a private room? seating guests. Useful sentences. this way please/ will this table OK?/we are expecting youThird : dialogues For this part , the students will role-play these dialogues. The teacher and the students find out the useful sentences which we can use in a restaurant ,and remember the sentences in the class. The teacher will pick some important words or sentences up to explain . Dinner / breakfast / lunch / supperA private room / in the hallHalf an hour 半小时 one and half an hour 1.5小时Showing the way for the guests Teach the students how to say the directions .learn how to direct the ways the teacher draw a picture on the blackboard ,write some shops,and draw some roads, then let the students show the way for others.课堂板书Unit 11Greeting the guests主板书Aims of studyingHow to seat guestsHow to seat walk-in guestsHow to deal with the fully-bookedTeaching process：1.introduce the background information2.useful drills3.dialogues副板书：Dinner / breakfast / lunch / supperA private room / in the hallHalf an hour 半小时 one and half an hour 1.5小时 Go straight /go along till you see 四川文化传媒职业学院教案第 13 周，第 1-2 次课 （首页）授课章节Unit 12 taking orders授课方式讲授（ ） 实践（ ） 其他：授课日期14年12月1日教学目标知识目标How to recommend dishes How to take orders技能目标The students can use English to recommend dishes 素质目标To know how to react when the guest takes orders教学重点Table manners教学难点How to recommend dishes in English 教学资源教学参考资料Internet information教学手段Giving a lecture， discussing教学组织教学过程提要1. direction2. background information3. to introduce western entrees , drinks ,bread and wine 作业布置Recite the words and expressions 课后辅导Answer the Ssquestions and correct the Sspronunciation课后记四川文化传媒职业学院教案 （内页）教学过程时间分配及旁注教学过程1. invite several students to role-play showing the way for the guest.The teacher will draw a picture , and ask the students to show the way Key words: turn left , turn right , on your left, on your right, opposite to， next to , in front of , go along, go down, go straight.2. how to order dishes.点菜就餐的典型次序是：找一张桌子坐下看菜单点菜就餐付钱离开。英语语言的表达基本上也是依照次顺序。“订餐”在英文中有两种说法，即tobookatable和&makeareservation。在英国以及其它很多国家，餐厅一般划分为吸烟区和非吸烟区。一进餐厅，服务员会主动征询客人的意见，然后引领客人前往所选择的区域就餐。在西餐厅就餐，菜单一般由三类不同的菜别组成。thefirstcourse或者starters是指第一道菜，往往是汤、一小碟色拉或其它小吃。第二道菜是主菜，fishandchips是鱼和炸土豆条，它同“roastbeefandyorkshirpudding牛肉布丁”、“shepherdspie牧羊人馅饼”一样，都是典型的英国传统菜肴。最后一道是甜食或冷或热，但都是甜的。西方饮食习惯是先吃咸的，后吃甜的。西餐菜单名目繁多，有时不易读懂。遇到这种情况，可以请服务员解释一下。3. taking orders background information for this part , the students are given 7 minutes to read the background ,and the students are invited to introduce the information to other students .1. here is the menu. 先递给女士，长者或宾主2. please take your time 留一定时间给客人选择，然后再询问可否点菜：are you ready to order now?3. Todays specialty, house specialty抓住点菜时机推荐菜品。 4. How would you like your？体贴顾客的需要，询问喜好和禁忌。5. I am afraid it will take some time to prepare.需花费较长时间准备的菜品，下单前一定要和顾客说明。6. how about？如果没有顾客点的菜，要及时推荐其他菜肴。7. 点好菜后把菜单上的内容清晰的向客人重复确认一遍。4. useful drills5. 面包：toast 烤面包/土司 hamburger 汉堡包 sandwich 三明治biscuits/crackers/cookies 饼干 meat-pie 肉馅饼 French fries 炸薯条主菜 Entrees 牛排： (rare) 半熟的（牛排） roast beef 烤牛排 (medium-rare) 适中偏生的（牛排）. (well done) 熟透的（牛排）甜点 Dessert cake 蛋糕： cream cake 奶油蛋糕 ice-cream 冰淇淋 pie 馅饼chocolate ice-cream 巧克力冰淇淋 strawberry ice-cream 草霉冰淇淋 apple pie 苹果馅饼Drinks 酒水black coffee 不加牛奶的咖啡/清咖啡white coffee 牛奶咖啡coffee with cream and sugar 加奶加糖的咖啡 instant coffee 速溶咖啡green tea 绿茶 black tea 红茶开胃酒white wine 白葡萄酒 red wine/port 红葡萄酒/红酒champagne 香槟酒 cocktail 鸡尾酒rose liquor 玫瑰酒whisky 威士忌 课堂板书主板书 Unit 4 Culture Text A social visits in AmericaTarget : How to recommend dishes How to take orders Teaching process : 1.direction2.background information3.to introduce western entrees , drinks ,bread and win副板书toast 烤面包/土司 hamburger 汉堡包 sandwich 三明治biscuits/crackers/cookies 饼干 meat-pie 肉馅饼 French fries 炸薯条主菜 Entrees 牛排： (rare) 半熟的（牛排） roast beef 烤牛排 (medium-rare) 适中偏生的（牛排）. (well done) 熟透的（牛排）甜点 Dessert cake 蛋糕： cream cake 奶油蛋糕 ice-cream 冰淇淋 pie 馅饼chocolate ice-cream 巧克力冰淇淋 strawberry ice-cream 草霉冰淇淋 apple pie 苹果馅饼 四川文化传媒职业学院教案第 14 周，第 1-2 次课 （首页）授课章节Unit 12 taking orders授课方式讲授（ ） 实践（ ） 其他：授课日期14年12月1日教学目标知识目标How to recommend dishes 技能目标To know how to take a la carte for the guests素质目标To know some basic knowledge about the western breakfast教学重点How to inquiring the customer教学难点How to ordering dishes教学资源教学参考资料Internet information教学手段Giving a lecture， discussing, role-play教学组织教学过程提要1. the background information Table Dhote : 餐厅已配置好的菜式组合 A La Carte ： 根据客人选择提供的菜式2. 西餐点餐礼仪：3. 写菜单4. 介绍菜式5. 情景对话作业布置Recite the words,课后辅导Answer the Ssquestions and correct the Sspronunciation课后记四川文化传媒职业学院教案 （内页）教学过程时间分配及旁注教学过程1.the background information Table Dhote : 餐厅已配置好的菜式组合Which kind of table dhote would you prefer? A La Carte ： 根据客人选择提供的菜式2.西餐点餐礼仪(REVIEW)：菜单应先递女士，无女士则先递长者。多人用餐，递给主宾给客人充裕时间选择，看情况介绍一些招牌菜（house specialty）接受点餐时，必须问清客人的需求。How would you like your？如客人点的菜已卖完，可以建议 Im afraid is sold out, how about?如果花费时间较长，事先说清需要准备的大概时间。 I am afraid it will some time to prepare. If you are in hurry ,I would recommend？3.写菜单May I take your order now?Take your time , pleaseWould you like table dhote or a la carte ?One bill ,or separate bills ?How would you like your6？Im afraid is sold out .Its out of season4.介绍菜式Which flavor would your prefer ? 你喜欢哪种口味？Im on a diet 我在节食。I like spicy food 我喜欢辣的菜I like clear and light food. 我喜欢清淡的菜How do you cook it ? 这道菜是怎么做的？5.情景对话Dialogue practiceFor this part , the students will role-play these dialogues. The teacher and the students find out the useful sentences which we can use in taking orders. The teacher will pick some important words or sentences up to explain . 课堂板书主板书 Unit 12 Taking ordersTarget : How to recommend dishesTo know how to take a la carte for the guests Teaching process : 西餐点餐礼仪写菜单介绍菜式情景对话副板书Table Dhote : 餐厅已配置好的菜式组合Which kind of table dhote would you prefer? A La Carte ： 根据客人选择提供的菜式 Which flavor would your prefer ? 你喜欢哪种口味？Im on a diet 我在节食。I like spicy food 我喜欢辣的菜I like clear and light food. 我喜欢清淡的菜 四川文化传媒职业学院教案第 15 周，第 1-2 次课 （首页）授课章节Unit 13 serving dishes授课方式讲授（ ） 实践（ ） 其他：授课日期14年12月 24日教学目标知识目标1. How to serve studying2. How to deal with the mistakes技能目标To understand the way to translate the names of Chinese dishes into english素质目标To know how to give recommendation to the guests教学重点What to do in serving dishes教学难点How to deal with the mistakes 教学资源教学参考资料Internet information教学手段Giving a lecture， discussing教学组织教学过程提要1.introduce the background information2.useful drills3.dialogues作业布置Recite the useful sentences Make a dialogue with their partners 课后辅导Answer the studentsquestions课后记四川文化传媒职业学院教案 （内页）教学过程时间分配及旁注教学过程 Useful drills1. preparing dishesmay I serve it to you now?would you like to serve the two dishes together or separately?Shall I serve your main dish now or later ?2. serving disheswhats your opinion of our service ?is everything to your satisfaction?How was the food ?3. packingplease put it in a doggy bagcan you wrap it ?would you like to wrap up the food ?TIPS1. 上菜Here you are 2. 如何询问May I ？（我可以吗？May I serve you now ?Would you ？（您愿意吗？Would you mind waiting for a moment ?How /what about ？How is your meal?How about a cup of tea ?3. 如何表达意见 a. Id like b. 表示赞同 thatstrue c. 表示不赞同 I dont think so dialogue practice several students will be invited to role-play the dialogue ,and the teacher will pick the useful sentences or words up to teach .课堂板书Unit 13Serving dishes主板书Aims of studyingHow to serve dishesHow to deal with the mistakesTeaching process：1.useful drills2.tips3.dialogues副板书：May I ？（我可以吗？May I serve you now ?Would you ？（您愿意吗？Would you mind waiting for a moment ? 四川文化传媒职业学院教案第 16 周，第 1-2 次课 （首页）授课章节Unit13 Introduction of Chinese Food and Western Food授课方式讲授（ ） 实践（ ） 其他：授课日期14年12月 29日教学目标知识目标Be familiar with the terms and useful phrases about Chinese food and Western food技能目标Use sentence patterns skillfully in introducing and ordering Chinese food and western food.素质目标Grasp some knowledge about some Chinese local cuisine and western specials教学重点Make situational dialogues fluently教学难点Become a qualified waiter or waitress.教学资源教学参考资料Internet information教学手段Giving a lecture， discussing教学组织教学过程提要I. Organization：II. A New Lesson：bar service III. Exercises (Further learning)V. Assignmen作业布置Recite the useful sentences Make a dialogue with their partners 课后辅导Answer the studentsquestions课后记四川文化传媒职业学院教案 （内页）教学过程时间分配及旁注教学过程I. Organization：1.Greetings2. Fill in the teaching daily dairy.II. A New Lesson：bar service 一knowing the task How to develop a dialogue with a guest at either western food dining hall or Chinese food dining hall?二. Preparing the task 1. Learn some useful and important words and expressions by enjoying the pictures.2. Listen and finish the following tasks: Listen to two dialogues and answer the following questions: 1)Whats the difference between a Chinese breakfast and a Continental breakfast? 2) Briefly introduce the Chinese breakfast, please. 3) Briefly introduce the American breakfast, please 4) Conclude some words to describe the Chinese breakfast and the Continental breakfast.3Learn some wine names from the dialogue.三Finishing and practicing the task1.Translate the following sentences into Chinese.2. Situational conversation: Work in pairs and act out the dialogue with your partner on the given situations.III. Exercises (Further learning)一. listen or watch the following materials , act the bartenders part and then practice the whole dialogue in turn with your partner. 二. complete the dialogue according to the Chinese in brackets and the read it in roles.V. Assignment 一. Discuss with your classmates after class:* the working procedures of introducing and ordering Chinese food and western food. *How much do you know about Chinese Cuisines? *How would the westerners like their food cooked? 课堂板书Unit主板书Aims of studyingUse sentence patterns skillfully in introducing and ordering Chinese food and western food.Be familiar with the terms and useful phrases about Chinese food and Western foodTeaching process：I. Organization：II. A New Lesson：bar service III. Exercises (Further learning)V. Assignmen副板书：1)Whats