商务英语视听说听力原文.doc

Unit 1Task 2M: Come in, please.W: Good morning, sir. Im Karen Yang.M: Good morning, Miss Yang. Im Kevin Carter, the Administration Manager. Take a seat, please.W: Oh, is that your wife, Mr. Carter? She is so beautiful.M: Thank you. Ah Miss Yang, Ive gone through your resume. Id like to ask you some questions now, if you dont mind.W: Of course not. please go ahead.M: Well, can you tell me why you would like to work as a medical representative with us?W: I really like this kind of work, and having been a doctor for three years, I want to apply for this position for a change.M: Dont you think its a pity for you to leave your present job?W: To some extent, it is. I have learned a lot in the hospital. But I would like to try a different kind of life. W: By the way, could you tell me how much the new job pays?M: Sure. There is a five-month probationary period and you can only get RMB2,000 for each month. After that, well determine your salary according to your performance.W: Oh, I see. Then, what about the paid holidays, insurance, and things like that?M: Every employee in our company enjoys life insurance and unemployment insurance. In addition, they enjoy two-week paid holidays.W: That sounds fine. How much time will it take for me to be promoted here?M: Im not sure. It depends on your ability and performance. Maybe well send you to one of our branches, if you like.W: No problem. I hate staying at one place all the time. But in which cities do you have your branches? And, where is your company based?M: Our company is based in New York, with branches in many cities, such as Philadelphia, Beijing and London.Follow-up practiceCai: May I come in?Ms. Smith: Yes, please.Cai: Good morning, Madam. My name is Cai Ning. I am coming to your company for an interview, as requested.Ms. Smith: Fine, thank you for coming, Miss Cai. Please sit down. I am Anne Smith, Assistant Manager for the Personnel Department.Cai: Nice to see you, Ms. Smith.Ms. Smith: Nice to meet you, too. Would you like to have a cup of coffee or tea?Cai: Tea is fine. Thank you.Ms. Smith: Ive read your CV. It looks good. Now, I wonder if you can tell me more about yourself, for example, your personalityCai: Well, I think Im a serious-minded girl, Im calm and I dont panic in a crisis. I like jokes and have a good sense of humor. And I also enjoy working with all kinds of people. I can even get along with people who are bad-tempered or something like that.Ms. Smith: Well, then, what do you consider your strengths and weakness?Cai: Strengths and weakness? Well, I think my ability to work with all types of people is a particular strength.Ms. Smith: Yes.Cai: My weakness? Er, Im a little bit perfectionist. Im quite often dissatisfied with what Ive done. I always think I can do it better or in a different way.Ms. Smith: I wouldnt call that a weakness. Id call that a strength.Cai: Well, apart from that, I suppose sometimes I am not patient enough.Ms. Smith: Now, can you tell me about your past experience?Cai: I have six years financial industry experience, working for several companies. For the past two years, I have been working in an investment bank.Ms. Smith: What qualifications have you had for this position?Cai: I graduated from Peking University in 2001, majoring in accounting. I can speak fluent English and I can deal with bookkeeping and accounting in English quite well.Ms. Smith: Why did you leave your last position?Cai: I want to find a job that is challenging, where I can grow.Ms. Smith: Now, is there anything else youd like to ask me?Cai: Yes, if I get this job with HDC, would I be able to work abroad in one of your overseas branches?Ms. Smith: Oh, yes, certainly. Our staff regularly does six-month placements in other branches.Cai: Oh, thats great.Ms. Smith: Right, time is pressing, Im afraid, so thank you very much for coming to see me and well be in touch with you before the end of the week.Cai: thank you for seeing me.Ms. Smith: Goodbye.Cai: Bye.Video 1Chen = C. Ms. Mandel = M.C: Good morning, Ms. Mandel. M: Good morning. Sit down, please. C: Thank you. M: You are Chen Bo, arent you? Im Cathy Mandel, Director of the HR Department. C: Yes, Im Chen Bo. Nice to meet you, Ms. Mandel. M: Nice to meet you, too. Ive gone through your resume and would like to know more about you. C: Thank you for your interest in me. M: To start with, would you like to tell me a bit about yourself?C: Sure, Im a senior student at Guangdong University of Finance. I expect to graduate this summer. My major is international finance. M: So, why did you choose our company?C: As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what Ive learned at university. M: As a major in international finance, what do you think you can do in consultancy?C: Well, I know how to tackle problems. For example, I know I must fist analyze the problem and work out its major cause. Then I will be able to search for ways to solve it from the available data. M: Sometimes data is not enough. Have you got any relevant experience in this field? C: Last year, during the probationary period, I was involved in the restoration of a factory in Nanjing. I really learned a lot from the experience, especially how to assess peoples strengths and abilities. M: Can you cope with hard work under pressure and in a tough environment?C: No problem. I dont care about pressure or the environment as long as I enjoy the work. M: Good. Now, do you have any questions to ask?C: Yes, Ive got one. Are there any opportunities for Chinese employees to be transferred to the head office in New York or other branch offices around the world?M: Um, probably. I think you are likely to be sent to work in an overseas branch to get experience later on once youve proved your worth. C: Oh, great. If Im accepted, I will do my best for the company. M: I wish you luck! Well notify you of our final decision by Friday. C: Thank you, Ms. Mandel. Goodbye. M: Goodbye. Video 2Wang = W, Mr. White = M.W: May I come in?M: Yes, please do. W: Good morning, sir. My name is Merry Wang. Ive come for an interview, as requested. M: Nice to meet you, Miss Wang. I am Harry White, Director of the HR Department. I was expecting you. Please, take a seat. W: Thank you. M. Well, Miss Wang, you are applying for the position of Sales manager, right? How did you know about our company?W: I got to know your company from your TV commercials. They are elaborately designed and produced, and leave me deep impression. And in the summers of 1997 and 1998 I worked as a salesgirl for your company in GZ. M: Really? Thats good. Then you must know something about our company?W: Yes, a little. Your company is very famous. Your cosmetics and skincare products are very popular with women all over the world. M: Huh, thats right. Miss Wang, can you tell me which university you attended? W: Sun Yat-sen. M: And what degree have you got?W: I have a bachelors degree in business administration. M: How is your English? You know, some staff members in our company are Americans, so conversational English is very important. W: I passed TEM8 at college, and I am good at oral English. I think I can communicate with Americans quite well. M: Good. I know you are now with United Butter. What is your chief responsibility there? W: Ive worked there for five years, since I graduated from college. Two years ago, I was appointed Brand Manager responsible for the Panda line of biscuits. M: Why do you want to change your job?W: I want to change my work environment, seek new challenges and broaden my experience. Thats why I want to move into sales. M: What do you think is the most important qualification for a salesperson?W: I think its self-confidence and quality products. M: I agree with you. What salary would you expect to get here? W: well, I would leave it to you to decide after you consider my abilities. My current annual income at United Butter is 150 thousand. But, er, could you tell me a little more about what the job entails?M: You would be in charge of all the sales activities, for all hair products in northeast China. This would involve market analysis, client service and development, sales promotion, and regular customer satisfaction surveys. Youd report directly to the Regional Sales Director. Do you have any other questions? W: Yes, only one. When can I have your decision?M: I need to discuss with other board members. Well notify you of our decision as soon as possible. But to be honest, you seem to be a good candidate with the right kind of experience and personality. Youre high on my list. W: Thats good! Thank you, Mr. White. I look forward to hearing from you. Goodbye. M: Goodbye. Case AnalysisInterviewer: Where do you see yourself in three years?Candidate: Well, I see myself in sales, you know. I must say, I would rather like to establish my own company, you know, in my home town.Interviewer: What specifically about our company attracted you?Candidate: Well, first of all, you know, I want to leave my present company. Its too small, and you know, I dont like the boss. He doesnt know how to motivate people. You know, he is also bad-tempered. You know, the job is routine and boring.Interviewer: UmCandidate: Can I ask a question? If I get this job, you know, would I be able to work abroad in one of your overseas branches? You know, I like travelling.Interviewer: Our staff members regularly do six-month placements in other branches.Candidate: Oh, well, thats what Im interested in.Interviewer: What do you think of your strengths and weaknesses?Candidate: Strengths and weakness? Well, thats hard to answer. You know, Im very humorous. I think thats my particular strength. My weaknesses? I suppose I dont have any, you know.Interviewer: Ok. Is there anything else youd like to ask?Candidate: Oh, yeah. If I get this job, can I take time off for vacation? You know, I love travel.Interviewer: Im afraid I cant answer that.Candidate: And also, when can you give me a definite answer about this job?Interviewer: I guess youll just have to wait until the end of the week. Well, Im afraid we have to stop here. Thank you very much for coming to see me.Unit 2Task 11. I havent seen you for years. 2. What do you do now?3. Im in the Research and Development Department. 4. I knew youd do something very challenging and creative. 5. I sometimes stay in the office after work to deal with unfinished tasks. 6. I am still the accountant of that cosmetics company Task 2Jack: Hi, Im Jack. Im the manager of the Research & Development Department. Ive been in this position for three years. I have to manage all aspects of the product development process, including resource allocation, budget requirements and personnel management. I have to work with marketing teams to analyze the needs of the developing markets and direct our work accordingly. Im responsible for creating and managing the R&D teams and for the overall planning, execution, and success of the projects. Janet: Im Janet, Sales Manager of R&T Company. Since I was promoted to the position of manager four years ago, Ive been engaged in various responsibilities. My responsibilities include: developing sales strategies; achieving sales targets; recruiting and training sales staff; supervising and motivating team performance; expanding the customer base and ensuring high levels of customer satisfaction. Stanley: Hi, Im Stanley. As the manager of the Production Department, Im responsible for selecting, developing and managing a highly competent and motivated staff of employees; ensuring that production is cost-effective and the products are produced on time and of good quality. Moreover, I have to work out the human and material resources needed. Im also responsible for identifying the training needs of our staff and cultivating culture of continuous improvement in all aspects of manufacturing. Video 1 Introducing titles and responsibilitiesPresident = P; Robin= RP: Good afternoon, everyone! This is Robin Copperfield, the new vice president of our company. He will be in charge of the accounting work. Lets give him a warm welcome!R: Thank you!P: Mr. Copperfield is an expert in the field of accounting. So, it is a pleasure for us to have him here. Now, Mr. Copperfield, Id like to introduce the vice presidents and managers to you. R: Its OK, thank you!P: This is May Bates, Vice President in charge of the Administration Department and the Neighborhood Service Department. R: Nice to meet you, Ms. Bates. Ms. Bates: Nice to meet you, Mr. Copperfield. P: And this is Dennis Hayes, Vice President in charge of the Marketing Department and the Sales Department. Dennis Hayes: How do you do, Mr. Copperfield? Glad to meet you. R: Glad to meet you, Mr. Hayes. P: And this is oh, where is Andrew Jefferson?R: Mr. Jefferson? Ive met him before. I heard he is one of the secrets of this companys success. Everyone was raving about what a great job hes done inP: Uh speak of the devil Mr. Jefferson has just arrived. Mr. Jefferson: Hi, Mr. Copperfield, good to see you again. R: Good to see you, Mr. Jefferson. Mr. Jefferson: Sorry, Im late. I was talking to a client. R: Oh, thats ok. How many departments are you in charge of, Mr. Jefferson?Mr. Jefferson: Four: Research & Development, Engineering, Contract Budgets, and Project Preparation. R: No wonder youre so busy.P: Mr. Copperfield, there are three managers who report directly to you, and they are all ladies. So, ladies, can you introduce yourselves?Ada Black: Im Ada Black, responsible for management accounts. Caroline Clinton: Im Caroline Clinton, responsible for financial accounts. Lucy White: Im Lucy White, responsible for data processing. R: Oh, good. Nice to meet you all, ladies. Video 2 Do you like your job? Robin = R; Jerome = J; Frank = F; Colin = C; Janet = JaR: Whats your job now, Jerome? Do you still work for that wholly funded American company?J: No, I left it three years ago. I have my own business now. F: Gee, thats great! How do you feel as a self-employed entrepreneur?J: I feel good. I can make a lot more money than before and I have a lot of independence in doing things. But, sometimes I get tired. As you know, its not very easy to run a business on your own. What about you, Frank? What are you doing now? F: Ive worked for several companies. After graduation, I went to a private company. Then a year later, I changed to a Sino-Japanese joint-venture enterprise and worked as a sales assistant. Two years later, I moved on to a computer company and worked in export sales. And now, Im an advertising executive. C: Oh, you are a real job-hopper. Why have you changed jobs so often?F: Im always interested in new challenges. I know changing jobs frequently can be a waste of a companys human resources, but Im gaining a lot of experience! How is your job, Colin?C: Ive been working for the PMC Textile Plant since I graduated. Two years ago, I was promoted to Line Supervisor. F: Do you like your job?C: The salary and benefits are OK, but I dont like the work environment. You know, the workshops are very noisy sometimes. Also, I dont often get an opportunity to go anywhere. I hate staying in the same place all the time. You often travel on business, right, Robin?R: Yes. As a buyer, I must travel to purchase stock. Ive been to a lot of places. C: Maybe I should think about becoming a buyerR: Mm, everything has two sides. I get fed up with traveling. Nowadays, I want to spend more time with my family. Ja: Hi, guys, may I join you?Everybody: Sure. Have a seat. Ja: You enjoy getting together, dont you? What are you talking about?R: Jobs. What kind of job do you have, Janet?Ja: Im the Public Relations Manager in a holding company. C: Do you enjoy it? Ja: Yes. What I like about it is that I can meet a lot of new and interesting people. R: How about your working hours?Ja: Thats the trouble. I usually have to work overtime, because I often have dinner parties in the evening. I dont get enough time with my family and baby.Unit 3Task 1O: Good morning. Luck Promotions. May I help you? M: Hello, this is Mike Twist from Smooth Communication. Could I speak to Steve Turner, please?O: Just a moment, please. S: Hi, Mike. Its nice to hear from you. Hows the English weather?M: Its pretty good for this time of year. Whats it like in New York?S: Not good, Im afraid. M: thats a pity！Im planning to come by next week. S: Really? Well, youll come by and see us while youre here, I hope.M: thats what Im phoning about. Ive got a meeting with a customer in Boston on Thursday next week. I was hoping we could arrange to meet up either before or after that. S: Great. That would give me a chance to show you the convention center. M: Thats what I was thinking.S: You said you have to be in Boston on Thursday? Thats the 7th?M: thats right. I could stop over in NY on the ay that would be Wednesday. Would that be possible?S: Ah, Im afraid I wont be in the office on Wednesday. M: Er, well, the other possibility would be to arrange it after I leave Boston. S: When do you plan to leave Boston? M: Either Thursday afternoon or Friday morning, but I would like to catch a flight back to London on Friday evening. S: Ok. Well, it would be best for us if you could fly in on Friday morning. I will pick yo