IS解决方案发展和执行工程师(信息系统方案设计和执行工....doc

IS Solution Development & Implementation Engineer(4人)IS解决方案发展和执行工程师(信息系统方案设计和执行工程师) Business/Function/Process requirements elicitation and analysis 业务/功能/过程要求的提出与分析 Participates to definition of the macro solution (project charter), in line with architectural strategy 参与宏观解决方案（项目外包）的确定，确保与结构模式的一致 Prepares solution outlines (rough-cut-surveys), performs feasibility studies, prototypes, benchmarks and costs/benefits analysis 准备方案大纲（概样），进行可行性研究，建模，制定基准，进行成本收益分析 Participates in Service Level Agreement (SLA) definition and performs Service Level monitoring 参与服务水平协议的制定，执行服务水平的监测 Provides the project management for development and maintenance activities, ensuring quality assurance activities and methodology compliance 进行项目设计与维护管理，确保质量控制活动和方法相适应 Ensures consistency of application design and implementation with work process 确保应用软件设计和执行与工作过程一致 Provides global functional expertise through participation to projects and enhancements 通过参与项目优化来提供全球运作技术 Manages the applicative asset and performs impact analysis 负责项目资产，进行效果分析 Plans the activities for the application migration to production environment 制定将应用软件运用到生产环境中的计划 Authorizes the application migration to production environment 授权将应用软件运用到生产环境中 Facilitates detailed documentation of business/user requirements 标准化业务/用户要求的详细资料 Contributes to creation of training material 编制培训资料 Leads the collection and analysis of service management measures 负责服务管理标准的统计与分析 Provides life-cycle strategy and support for important application products within a work process 在工作过程中为重要的软件产品提供生命周期策略和支持 Guarantees that technical documentation is kept to date 更新技术资料 Provides the opportune system parameterisation and customisation 根据客户需求制定合适的系统参数 Provide support for second level help desk activities, is responsible for the deployment of corrective maintenance (change management) and configuration management in compliance with the IS procedures 支持二级桌面帮助活动，负责纠错性维护活动的展开（更改管理）和配置管理，保证它们与IS过程一致Business IS Specialist(2人)信息系统业务专家 Consults and implements strategy with the business sites, areas and functions 商讨并执行有关业务点、区域和功能的策略 Monitors analysis of IT use by the business 监控业务使用的IT分析 Designs an IT integration strategy for the business and provides implementation scenarios (e.g. what systems are to be deployed and where) 为业务设计IT一体化策略，并提供执行环境（例如，可配置什么系统，在什么地方配置） Works with Business/Process/Function (specific areas) for the planning, evaluation and implementation of IT solutions 与业务/过程/功能部门（一定范围内）协作完成IT解决方案的计划、评估和执行 Helps the business (specific areas) understand and leverage Companys existing IT capabilities to their maximum value 帮助业务部门，（一定范围内）理解和升级公司现有的IT能力至最大化 Monitors Service Level Agreements (SLA) and the coherence with cost, in specific areas 在一定范围内监测服务水平协议和性价比 Take a lead role on behalf of the business for IT business-specific projects (specific areas) （在一定范围内）领导IT业务项目Infrastructure Designer(4人)基础结构设计师（4人） Evaluates the infrastructures opportunities for new applications 评估基础结构在新软件中的可行性 Defines the new infrastructures with providers 与供应商确定新的基础结构 Coordinates Infrastructure definition in assigned technology areas 在指定的技术范围内协调基础结构确定工作 Participates to maintain, update and improve operating processes and procedures 参与维护、更新和改进操作过程与程序 Sponsor infrastructure opportunities to improve productivity and service delivery in the assigned technology areas 在指定的技术范围内负责改善基础结构可行性以提高效率和服务水平 Responsible for leading infrastructure benchmarking in assigned technology areas 在指定的技术范围内负责基础结构的基准设定 Identifies evolutives infrastructure scenarios 确定基础结构发展步骤Customer Service（2人）客户服务（2人） Manage the after sales activity of commercial vehicles sold in the Chinese territory in co-operation with the authorized distributors and workshops 负责与授权的经销商合作，对在中国区域销售的商用车进行售后服务管理 manage the technical warranty of the vehicles ensuring that the manufacturers rules and systems are complied with 管理车辆的技术授权，确保制造标准和系统与之一致 follow the products behaviour and signal to the engineering department vehicles malfunctioning and technical problems 跟踪产品并向工程部门提供车辆在制造和技术上存在问题的反馈 interventions on the field for cases which the workshop staff alone are unable to cope with 协助处理经销商员工不能独自处理的问题 Coaching ,training and helpdesk to the network of after-sales 指导、培训和帮助售后网络建设工作 -management of the spare parts distribution aimed to efficiency ,profitability, customer satisfaction 管理备件经销，确保有效、有利益、客户满意 promotion of additional pac