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BEC Higher Speaking Test1 Introduction(1)Interlocutor Candidate AAccessor Candidate B(2) Judging criteria l Pronunciation and intonationl Grammar and vocabularyl Discourse managementl Interactive competence(3) Testing procedure1. Interview 3mini. Personal questionsii. Fixed questions2. Mini presentation 6min ( about 2min for each )i. A chosen topic a short speech 1min -question time 3. Collaborative task and discussion 7min i. A given topic discussion 3min question time2 Fixed questions for Part 1- InterviewI. Can you tell me a little about your work or studies and 1. What you find most interseting about your job or studies ?2. Your future career plans?3. Why you decided to learn English?4. Your ideal kind of employer?5. Why you choose you particular career?6. About the place where you work or study?II. Could you tell me 1. What you think have been the most significant changes recently in consumer behaviours in China ( in your country )?2. How imporatnt you think English will be in the future for business in China ( in your country )?3. To what extent you think consumers in China( in your country ) are influenced by price levels of products ?4. Whether you think most people will work from home in China (in your country) in the future ?5. How you think career opportunities are likely to change in China (in your country) ?Can you tell me a little about your work or studies and 1 What you find most interseting about your job or studies ? The significances of your major in society2 Your future career plans? (subjective mood) I wish I could be/have I wish I could run my own business. advance my education in further my studies in 3 Why you decided to learn English?l Compulsory coursel Widely used The first language of British ,American The second language of Indian The foreign language of the rest world One of the six working language of the UN and the largest one Two thirds of the worlds mass media broadcasts in English It is because of its importance that we decide to learn it.4 Your ideal kind of employer? Wide scope of knowledge How to make use of his people Professionally competent Good at relationship with his people Considerate Well-connected in the society (social connection)6 About the place where you work or study?The city , university, campus ,environment.Could you tell me 1 What you think have been the most significant changes recently in consumer behaviours in China ( in your country )? In the past prices, durability , quantity Now designs , styles ,quality Brand name famous brand (top , international brand) - from quantitative point of view to qualitative point of view -less attention to * -people in China are more and more influenced by *2 How imporatnt you think English will be in the future for business in China ( in your country )? - the status of English in China Due to more and frequent contacts between China and the rest of the world , English would definitely be more and more important for business in China in the near future, but at the same time , with the development of our motherland , our mother tongue of course will be more widely used for business . ( I doubt that )3 To what extent you think consumers in China( in your country ) are influenced by price levels of products ? More and more influenced by * Less and less influenced by * Instead of *4 Whether you think most people will work from home in China (in your country) in the future ? The answer is positive . in the future , communication . commute Instead of travelling to the Technology , network technology. Task-oriented Home-based occupations 5 How you think career opportunities are likely to change in China (in your country) ? With the development of science and technology ,some of the traditional trades are disappearing, on the other hand ,some modern trades .such as IT .becoming more and more popular . likely to shift from to . Now ,its time for you to develop your own ideas for Part ONECan you tell me a little about your work or studies and 1 What you find most interseting about your job or studies ? 2 Your future career plans?3 Why you decided to learn English?4 Your ideal kind of employer?5 Why you choose you particular career?6 About the place where you work or study?Could you tell me1 What you think have been the most significant changes recently in consumer behaviours in China ( in your country )?2 How imporatnt you think English will be in the future for business in China ( in your country )?3 To what extent you think consumers in China( in your country ) are influenced by price levels of products ?4 Whether you think most people will work from home in China (in your country) in the future ?5 How you think career opportunities are likely to change in China (in your country) ?3 Part 2 -Mini-presentation(1) Presentation(proper language + practical ideas) Attention :Your mini-presentation should at least consist of a proper Opening statement The main body The ending (2) Useful sentences for this part. (Tips for coping with three different types of tasks) From these 3 different topics , Id like to choose/select and say something about it I wish I could say something about Topic . I prefer to choose . (my preference is .) Id like to give my choice to . To sum up , A , B and C are the important factors that we must consider whether .The importance of . The importance of can never be over-exaggerated/ emphasized/stressed. There could never be.without . The absence of. would be surely lead to. .could never be achieved at the absence of . .is/are crucial/ essential / substantial / indispensable/ vital/ critical to The success of . depends partly/wholly on. cannot go without Talking about the importance of . , we couldnot but mention .always remains the top priority of .serves as the lifeline of . Only by securing .can we possibly arrive atThe factors involved in and how to In my opinion , the factors involved are as follows: As I see it / from my point of view , it can be illstrated / summrized / shown / exhibited / catagorized / expressed / demonstrated / as follows In the first place / first of all / the first and the most importantly To go on with / to further illstrate the case / to go one step further / equal attention should be given to In the third place / last but not least / the last one is / the last factor I consider is If A is out of control , B is out of the question/ empty talk/dream/fantasy/slogan/impossible . Should there be , we could never.TASK SHEETS FOR CANDIDATES A AND BTask sheet 1 (PART 2)A :Career development : the factors involved in deciding whether to take a job in another country. B : Customer service : how to ensure that staff have a customer-oriented approach to provide goods and services.C: Financial management : the imporatnce of controlling costs for a companys profitability.Task sheet 1A : income / salary family concerns language safety / life insuranceTask sheet 2 (PART 2)A :Recruitment : the factors involved in interviewing in a job application effectively.B : Market research : the importance to a company of being well-informed of competitors prices and products .C: Health and safety : how to ensure that a companys health and safety policy is followed by all staff .Task sheet 2A : careful organization specific personnel / idea / time / venue prescribed procedures -prepare questions check documents / personal documents to seek the ideal candidates you want .Task sheet 3 (PART 2)A :Retailing : the factors involved in a retail outlet becoming popular with shoppers .B : Management skills : the importance of effective interpersonal communication skills for maintaining good staff relations .C : Administration : how to ensure that an office filing system is effective .Task sheet 3A : services (on-spot and after-sales service) varieties of commodities prices and qualities location and branchesTask sheet 4 (PART 2)A :Marketing :the impartance of choosing the right advertising media for a product.B : Business Planning:the importance of forecasting to companies.C : Human Resources :how to ensure that staff at all levels receive appropriate feedback on individual performances.Task sheet 5 (PART 2)A :Corporate Image:the impartance of an appropriate front-desk service within the company .B :Management:how to ensure that managers are able to deal effectively with unexpected situations in business.C : Quality Control:the factors involved in how to make your products and services consitent reliable.Task sheet 5C : a specific group of people to supervise QC (quality control ) a system of award/punishments ( those who must be ) efficient communication with customers (follow their proper advice)Task sheet 6 (PART 2)A :Customer service:how to ensure a high level of customer satisfaction in the travel industry.B :International Trade: the factors involved in successfully entering into foreign markets.C :Marketing:how to evaluate the effectiveness of a companys website.Task sheet 6B: the comprehensive/general knowledge/understanding of the target market you should have your own strengthes ( technical/financial/human resources strength) meet/satisfy the specific demand/requirements Task sheet 7 (PART 2)A :Time management:how to manage a heavy workload effectively.B:Project work:the importance of providing project workers with training in teamwork.C :Purchasing:how to evaluate and select new products for a companys IT department.Task sheet 8 (PART 2)A :Interpersonal communication:the importance of listening carefully to the opinion of colleagues at all levels.B:Recruitment:how to attract high-quality management staff to a company.C :Business planning:the factors involved in deciding whether to invest in further expansion.Task sheet 8B : preferential policies sound working environment / attractive salaries ( nice pay )/ family concerns (spouse ,child )Task sheet 9 (PART 2)A :Customer service:the importance of dealing effectively with customer complaints.B:Human resources:the importance of setting performance objectives for all staff .C :Corporate hospitality:the factors involved in ensuring the success of corporate hospitality events.Task sheet 10 (PART 2)A :Advertising:the importance of adapting advertisements to suit markets in different countries.B:Project management:the importance of making all staff aware of the progress of the company.C :Financial planning:the factors involved in deciding how much a price increase should be.Task sheet 10C: macro financial environment competitors similar products prices consumers purchasing power the price of raw materials greenlight from government4 Part 3 -Collaborative taskBefore we start (1)The process of this part Express your opinion Asking for opinions from your partner Agree/disagree Additions/extensions(2) Useful sentences for this partExpressing As for me , Id just like to say From my point /my personal point / a students point of view,I must say To this topic, different people always yeild different understandings, some say , others argue , as for me .Asking Would you mind telling me how do you find Id like to know what your ideas are on I was wondering where you stood on . Could you please tell me how you think of .Agreeing I quite agree with what you said . What you said is ,of course , quite to the point. I couldnot agree more. There you go. You got/hit it. Thats just what I was about to say.Disagreeing Im sorry to say I just cannot go with you here/there. Maybe you are right, but who knows. I wish.hope you were right. There is something in what you said ,that is Additions/supplements Id add something here if I may. Id say something more , if you dont mind. Besides the above mentioned,Id say I hope you wont mind if I say something more .Asking for repeating I didnt quite catch what you said , would you mind saying it again. Would you be kind enough to repeat what you said . I beg your pardon.TASK SHEET FOR BOTH OF THE CANDIDATES(Just for your reference)Efficiency study Your branch has been recently identified as the most efficient in the company. You have been asked to suggest how other branches in the company could achieve similar levels of efficiency.Discuss,and decide together:l What the best ways are to improve efficiency .l How to motivate all staff to maintain a high-level of efficiency.Ideas for this task.I. Thorough studies of the case in hand ( how your branch achieved the efficiency)A. planning a detailed/careful/pratical/feasible/scientific planningB. staff motivation provide education/training course to improve the awareness of the team goal material incentives spiritiual stimulation bonus prizes a system of punishment and awards. (Just for your reference)Attracting business clients for IT trainingThe company you work for provides IT training for business .Your department has been asked to make suggestions for attracting new corporate clients.Discuss,and decide together:l What types of companies would be the most suitable to target.l What would be the most effective ways of attracting clients.Ideas for this task.(youd better use subejective mood to answer these questions) Pubicity (advertisement) , satisfactory environment. Teachers(professional,knowledgeable,patient,job-dedication,wide scope) materials (latest,updated), venues , facilities , time arrangement the best possible training records/history,reputation/fame/name.(Just for your reference)Security arrangements at a new factory.The manufacturing company you work for is buliding a new factory.You have been asked to advise on security arrangements for the new site.Discuss,and decide together:l How aspects of security should influence the design of the factory bulidings.l What kind of security procedures would be necessary for company personnel.( develop your own ideas)(Just for your reference)Environmental concerns.The supermarket chain you work for has realised that its customers are increasingly influneced by environmental concerns .You have been asked to review the companys activities.Discuss,and decide together:l Which aspects of the companys activities should be reviewed.l How to encourage staff to be more aware of environmental issues.( develop your own ideas)( Very critical for the coming BEC H ST )Increase in orders.The manufactoring company you work for has experienced a sudden increase in customer orders and in considering asking staff to work extra hours. You have been asked to advise on this .Discuss,and decide together:l What the possible disadvantages could be of staff working extra hours.l What other steps the company could take to deal with the unexpected increase in orders.Language work for this task 1 Just as a coin has two sides , incresaed orders is also two-sided .On the one hand , while on the other hand ,. and .is of no exception.2 Just as a coin has two sides , incresaed orders is also two-sided ,and .is of no excepyion . On the one hand ,yet on the other hand .Ideas for this task.1 cause inconveniences to ( both management and staff ) Meals ( delicious ,to staffs stomach , free ) Extra cost ( pay ,bonus ) Family concerns ( have to fetch children at school everyday) Transport ( especially communication ) Security ( work till the midnignt , when back home alone , it will be more dangerous)2 hire temporary (part-time) staff . Move office clerks to production sites for the time being . Offer greater stimulations Ask for help from sister companies (or government departments concerned)( Very critical for the coming BEC H ST )Expanding the workforce.The house-buliding company you work for is expanding rapidly .The managemnet is considering establishing a small legal department .You have been asked to make recommendations on the new departmentDiscuss,and decide together:l What aspects to consider when
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