项目管理-3 (NXPowerLite).ppt

Project Management Session 3 Leadership The Art of Possibility Why Leadership? Leadership Focus Areas Context CompetenceDefinition and Tasks Context Connected World Context We all live in a Dell-Wall*Mart-eBay-Google World! Context Context Context Context $ 256 billion in sales (first on the planet) 1 X IBM 1 X Dell 1 X Cisco 1 X Microsoft 1 X HP $ 2 billion Context Context Complaint Video clip Company assures public New York Times report story Company announces free product exchange : estimated cost $ 10 million Context Tsunami 2004 Context Context Context Context Context “The world has arrived at a rare strategic inflection point where nearly half its populationliving in China, India and Russiahave been integrated into the global market economy, many of them highly educated workers, who can do just about any job in the world. Were talking about three billion people.” Craig Barrett/Intel/01.08.2004 Context Changing Roles, Formats and Skills Context 1970-1998 Mens median income: +0.6% Womens median income: + 63% Source: Martha Barletta, Marketing to Women Context “The corporation as we know it, which is now 120 years old, is not likely to survive the next 25 years. Legally and financially, yes, but not structurally and economically.” Peter Drucker, Business 2.0 Context Context “Over the past decade the biggest employment gains came in occupations that rely on people skills and emotional intelligence . and among jobs that require imagination and creativity. Trying to preserve existing jobs will prove futile trade and technology will transform the economy whether we like it or not” Michael Cox, Richard Alm and Nigel Holmes/“Where the Jobs Are”/NYT/05.13.2004 Context “The last few decades have belonged to a certain kind of person with a certain kind of mindcomputer programmers who could crank code, lawyers who could craft contracts, MBAs who could crunch numbers. But the keys to the kingdom are changing hands. The future belongs to a very different kind of person with a very different kind of mindcreators and empathizers, pattern recognizers and meaning makers. These peopleartists, inventors, designers, storytellers, caregivers, consolers, big picture thinkerswill now reap societys richest rewards and share its greatest joys.” Dan Pink, A Whole New Mind Agriculture Age (farmers) Industrial Age (factory workers) Information Age (knowledge workers) Conceptual Age (creators and empathizers) Dan Pink, A Whole New Mind Context Context The revolution of the young: “Why focus on these late teens and twenty somethings? Because they are the first young to change the world and are actually doing so.The internet has triggered the first industrial revolution in history to be led by the young” The Economist 12/2000; “The triumph of the brainiac: in todays biotech world, nerds rule, and it starts at high school” Cover story New York Times (6/4/2000). Context The Workplace Context Acknowledgement - Acknowledgement - Context Acknowledgement - Acknowledgement - Context Acknowledgement - Acknowledgement - Context CompetenceDefinition and Tasks Leadership Focus Areas Definition and Tasks Leadership = influence Definition and Tasks Leadership = creating the the right climate ? Definition and Tasks Vision and roadmap; Example; Meaning; Enable Others to Act; Guide and track behavior; Relationships. Context CompetenceDefinition and Tasks Leadership Focus Areas Competence Values Driven On a group of theories one can build a school. but on a groups of values one can build a culture, a civilization indeed a whole way of living together Ignazio Silone Competence We do not point ! Mr. C does your wife . Competence Values driven behavior ?Values driven behavior ? Competence Kouzes and Posner 21% Ambitious 40% Broad-minded 20% Caring 66% Competent 28% Cooperative 20% Courageous 33% Dependable 24% Determined 42% Fair-minded 71% Forward-looking Most admired characteristics in a leader 88% Honest 23% Imaginative 6% Independent 65% Inspiring 47% Intelligent 14% Loyal 17% Mature 8% Self-controlled 34% Straightforward 35% Supportive Competence Credibility is the foundation of leadership. If you cant believe the messenger, you wont believe the message. Kouzes and Posner Competence Communication Think like a wise man but communicate in the language of the people William Butler Yeats (1865 - 1939) Competence Ninety percent of executives rate themselves as effective communicators. Only thirty percent of their subordinates agree. Competence The biggest problem with leadership communication is the illusion that it has occurred. Competence “Telling storiesis probably a brain obsession and probably begins relatively early both in terms of evolution and in terms of the complexity. Telling stories precedes language, since it is, in fact, a condition for language, and it is based not just in the cerebral cortex but elsewhere in the brain and in the right hemisphere as well as the left.” Antonio Damasio Competence Competence Let us remember Competence How big is an acre of land The size of a football field Competence Communication Competence Harley executive, quoted in Results-based Leadership “What we sell is the opportunity for a 43 year-old accountant to dress up in black leather, ride through small towns and have people be afraid of him.” Competence Mastery - EQ I told my psychiatrist that everyone hates me. He said I was being ridiculous - everyone hasnt met me yet Rodney Dangerfield Competence Emotional Intelligence: “The capacity to handle your own emotions and your relationships with others.” U.S. News Body pumping adrenaline and other disruptive hormones; Swamped by toxic/angry feelings; Thinking distorted, difficult