上海得斯威国际货运DSV CHINA.pptx

1、DSV CHINA2010,DSV Group,Global Network,Argentina Australia Austria Bangladesh Belarus Belgium Brazil Bulgaria Canada Chile China Croatia Czech Republic Denmark Egypt Estonia Finland France Germany Greece Hong Kong Hungary India Indonesia Ireland Italy Japan Kazakhstan Korea Latvia Lithuania Luxembou

2、rg Malaysia Mexico Morocco Netherlands New Zealand Norway Pakistan Peru Philippines Poland Portugal Romania Russia Serbia Singapore Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand Turkey Ukraine United Arab Emirates United Kingdom USA Venezuela Vietnam,DSV is listed on the NASDAQ OMX Cope

3、nhagen and included in the OMXC20 Index as one of the 20 most actively traded shares. Expected Turnover 2009 4.85 billion +21,800 Employees +500 Locations +60 Countries 3 Divisions,STRUCTURE,DSV Group,DSV Group,History,Air & Sea Division,Key Facts,Worldwide presence 5,440 employees Operations in 58

4、countries Approx. 625,000 TEUs of seafreight annually Approx. 150,000 tons of airfreight annually Approx. 1.7 million shipments annually Turnover Q3 2009: 1,406 million EUR EBITA Q3 2009: 91,3 million EUR,+2,000 Employees 54 Locations Comprehensive Network Integrated Forwarding System Regional Manag

5、ement in HKG Regional Support Functions - Finance - IT - Procurement - Product Development/Sales - Process / Quality,DSV ASIA,Overview,DSV CHINA (Central / North),2009/12 Overview,2009 Turnover CNY 1.05 Billion 2009 Shipments 165,000 Employees +490 Total of 22 Locations,DSV CHINA,Senior Management T

6、eam,Beijing (18 FTE) Dalian (12 FTE) Qingdao (24 FTE) Tianjin (26 FTE) Shenyang (5 FTE),5 Locations 85 Staff Beijing - North Gateway Air Stable Management Team Winning Team,DSV CHINA,North China Overview,Shanghai (209 FTE) Ningbo (38) Suzhou (7) Wuxi (2) Nanjing (6) Xiamen (26) Fuzhou (1) Wuhan (2)

7、Chongqing (2),9 Offices 239 Staff Shanghai - Central Gateway Air Stable Management Team Air / regular consols Ocean / regular consols into all major cities around the globe.,DSV CHINA,Central China Overview,DSV,Corporate Approach,DSV is a Public Listed Company Focused on Delivering Shareholder Value

8、,D S V VALUES 价值,WE ARE DRIVEN BY CUSTOMERS我们被客户所驱动 WE RECOGNIZE IMPORTANCE OF PEOPLE我们崇尚以人为本 WE OPERATE WITH HONESTY 我们确保诚实经营 WE STRIVE TO DELIVER ON PROMISES我们力争言出必行,DSV CHINA,Ocean Export,13 offices in North / Central China Being the biggest business unit in the company 150+ dedicated professiona

9、ls Handling 8000+ shipments / 10,000+ teus/month Covers all major trade lanes Scan, UK, N.Europe, MED, Trans-Pacific Product development Focus on operation excellence using KPI/SOP Comprehensive network both in China and overseas Core activities include: FCL / LCL Buyer consolidation Hazmat handling

10、 Multi Modal door-door service in all continents Sea air solution Bonded / non bonded logistic solution PO management On line tracking Hanging garment Insurance facility,Consolidation Scope,OCEAN,Central negotiation point Executive level contact Cooperation in multiple trades Market relevant, compet

11、itive rates Space protection Close local contacts Long term cooperation Schedule reliability Prompt and accurate documentation.,DSV Group,Procurement,Air/Sea - Intra Asia,Air/Sea - Euro/Med,Air/Sea - TP,Phase 1+2,Phase 1,32 KM offshore,YANGSHAN PORT,Buyer Consolidation & PO Management,DSV CHINA,We o

12、ffer the solutions!,DSV CHINA,Current situation and challenges for customers Too many resources are used for multiple supplier follow up (PO Management) Too many resources are used on trace & track System can not trace on PO level Multiple systems used to get full information Shipments cannot be tra

13、cked from door to door Systems are not updated to reflect real time status,VALUE ADDED SERVIE,DISTRIBUTION,WAREHOUSE,Buyers Consolidation program available at full scale in all China main ports for Direct to destination DC Cross docking Pick & pack Bonded & non bonded facility Value added services P

14、alletizing/Slip Sheet / Labelling/Scanning / Stuffing / Sequence Management / Quality Inspection in CFS / GOH & Flat Cargo Combination,DSV CHINA,DISTRIBUTION,WAREHOUSE,Information flow managed by EDI WebTracker On line PO management system Offer complete visibility through the PO & transport process

15、 Major milestones monitored with deviation reported automatically Door door trace & track,Features On line booking by using own template Real time status update by both origin and destination Track and trace specific purchase order / shipment by multiple criteria Full scale reports available in exce

16、l format Set own milestone SKU level tracing,DSV CHINA,Advantages for Buyer Consolidation Vendor Management Perform as consignees representative at origin Vendor education ensure good compliance PO Management Ensure shipment to be moved out within shipping window Exception alert/management Reduce LC

17、L ratio More cost effective Less cargo damage Full Visibility to Buyer Information flow Physical flow Container Utilization Improvement Reduce overall cost on supply chain,DSV CHINA,Export / Import Daily Consolidation Program Blocked space agreements Sea / Air products Express and courier services P

18、roject transports Full charter Complete WEB-Tracking (D-Track) GOH Services Domestic and international distribution,DSV China,Air Freight,CHANGCHUN SHENYANG DALIAN BEIJING TIANJIN QINGDAO CHONGQING NANJING WUXI SUZHOU SHANGHAI NINGBO WUHAN FUZHOU XIAMEN GUANGZHOU SHENZHEN HONG KONG,DSV CHINA,Air Gat

19、eways,DSV CHINA,Quality Control (QC),Main Focus Data Quality Process Compliance Online System Control Legal Assistance,Activities ediEnterprise Training System Utilization Audit Data Quality KPI Audit Month-end Closure Analysis SOP Control Reopen File Control D-track Control Internal Legal Consultat

20、ion External Lawyer Coordination Contract Review Lawsuit Coordination,12 full time customer Service Staff focused on the fulfillment of standardized K.P.Is for all clients Staff are measured in two areas customer relations and service quality Standardized selection and categorization of all clients

21、in the buying platform Clear division of tasks and responsibility between Sales, Customer service and Operations,Communication,Service/Technology Developments,Account Management,DSV CHINA,Global Key Account structure (KAM responsibility) Single point of contact (KAM organization) Work after partners

22、hip principles To agree and implement KPIs To implement highly developed IT solutions To reduce the admin cost per shipment To reduce the total Supply Chain cost To report on performance achievements All operational coordination Support with Track & Trace and POD,Key Account Management - Principles,

23、DSV CHINA,17 Project Experts Energy: Wind Turbine, Oil, Electric Generator Equip Heavy Industry: Ship building, Engines, Cement Steel Industry: Boilers, steel structure Customer References: FLS, MAN B&W, IBS Dalian, National Oilwell, Disa, Andritz, Kalmar,OCEAN,Project Team - Overview,DSV CHINA,Proj

24、ect Wind Energy / Tower Transportation,DSV CHINA,SEP/2007 Women Soccer World Cup, China Logistics for FIFA/Adidas handled by DSV 25,000 kgs import / 10,000 kgs export air 14 servers, 65 printers, 131 notebooks, 2731 sports wear/suits Temporary Import / Customs Handbook 24/7 operation with delivery to 6 venues throughout China AUG/2008 Beijing Olympics, Soccer Tournament Logistics for FIFA handled by DSV,OCEAN,Special Events,DSV CHINA,I All facilities operated by DSV Staff, MHE & WMS I,DSV China Key Distribution Centers,I War