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1、Creative Problem Solving withSix Thinking Hats,How to use Edward deBonosparallel thinking in problem solving,Goals of this program,Define parallel thinking Identify each of the six hats Learn how to ask a good question Apply six hats method to problem solving,What is parallel thinking?,At any moment

2、 everyone is looking in the same direction.,So the six hats are?,Six colors of hats for six types of thinking Each hat identifies a type of thinking Hats are directions of thinking Hats help a group use parallel thinking You can “put on” and “take off” a hat,Uses for Six Hats,Problem solving Strateg

3、ic planning Running meetings Much more,Six colors,White: neutral, objective Red: emotional, angry Black: serious, somber Yellow: sunny, positive Green: growth, fertility Blue: cool, sky above,and six hats,White: objective facts & figures Red: emotions & feelings Black: cautious & careful Yellow: hop

4、e, positive & speculative Green: creativity, ideas & lateral thinking Blue: control & organization of thinking,General hat issues,Direction, not description Set out to think in a certain direction “Lets have some black hat thinking” Not categories of people Not: “Hes a black hat thinker.” Everyone c

5、an and should use all the hats A constructive form of showing off Show off by being a better thinker Not destructive right vs. wrong argument Use in whole or in part,Benefits of Six Thinking Hats,Provides a common language Experience & intelligence of each person (Diversity of thought) Use more of o

6、ur brains Helps people work against type, preference Removal of ego (reduce confrontation) Save time Focus (one thing at a time) Create, evaluate & implement action plans,Using the hats,Use any hat, as often as needed Sequence can be preset or evolving Not necessary to use every hat Time under each

7、hat: generally, short Requires discipline from each person While using it, stay in the idiom Adds an element of play, play along Can be used by individuals and groups,The blue hat,Thinking about thinking Instructions for thinking The organization of thinking Control of the other hats Discipline and

8、focus,The blue hat role,Control of thinking & the process Begin & end session with blue hat Facilitator, session leaders role Choreography open, sequence, close Focus: what should we be thinking about Asking the right questions Defining & clarifying the problem Setting the thinking tasks,Open with t

9、he blue hat,Why we are here what we are thinking about definition of the situation or problem alternative definitions what we want to achieve where we want to end up the background to the thinking a plan for the sequence of hats,and close with the blue hat,What we have achieved Outcome Conclusion De

10、sign Solution Next steps,White Hat Thinking,Neutral, objective information Facts & figures Questions: what do we know, what dont we know, what do we need to know Excludes opinions, hunches, judgements Removes feelings & impressions Two tiers of facts Believed Facts Checked Facts,Red Hat Thinking,Emo

11、tions & feelings Hunches, intuitions, impressions Doesnt have to be logical or consistent No justifications, reasons or basis All decisions are emotional in the end,Yellow Hat Thinking,Positive & speculative Positive thinking, optimism, opportunity Benefits Best-case scenarios Exploration,Green Hat

12、Thinking,New ideas, concepts, perceptions Deliberate creation of new ideas Alternatives and more alternatives New approaches to problems Creative & lateral thinking,Black Hat Thinking,Cautious and careful Logical negative why it wont work Critical judgement, pessimistic view Separates logical negati

13、ve from emotional Focus on errors, evidence, conclusions Logical & truthful, but not necessarily fair,Six hats summary,Blue: control & organization of thinking White: objective facts & figures Red: emotions & feelings Yellow: hope, positive & speculative Green: creativity, ideas & lateral thinking B

14、lack: cautious & careful,Asking the right question,We cant get the right answer if we ask the wrong question Crucial blue hat skill One technique: five whys,Creative Problem Solving,“Traditional” CPS,Mess-finding Data-finding Problem-finding Idea-finding Solution-finding Acceptance-finding,Common id

15、ea-finding methods,Brainstorming Mind Maps Free association Freewriting Incubation,Six hats & problem solving,A more deliberate process than CPS Like CPS, uses creativity (green hat) Unlike CPS, provides a mechanism for evaluating ideas & making decisions,Hypothetical problem solving program using t

16、he hats - 1,Blue hat Organize the process Red hat Emotional issues what ifs, why nots,Blue hat Focus on the areas that need new ideas Green hat Generate new ideas & concepts Blue hat Organize ideas & process for evaluation White, yellow & green hats Constructive thinking,Hypothetical problem solving program using the hats - 2,Yellow hat Positive assessment of viable alternatives Black hat Screening for impossible, unusable Challenge the alternatives Yellow point out risks, dangers,Hypothetical problem solving program using the

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