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1、,小作文(40-50)1.email2.memo3.note内部往来,大作文(120-140)1.posal商务往来,BEC中级写作,To:P.JonesFrom:LuisaGambonDate:1November,2002Subject:LatenessMrJones,Ihavenoticedthatyouoftenarrivelateforwork,especiallyonMondaymornings.Asyourcolleaguesarestartingtocomplainaboutthat,youunderstandthatunlessthisha

2、bitchanges,Iwilltakedisciplinaryactionagainstyou.Comeandseemetomorrowat9a.m.inmyoffice.Thankyou.,Email,备忘录(Memo/Memorandum),主要是用来提醒、督促对方或就某个问题提出自己的意见或看法。,Memo,1.To:收信人的姓名与职衔如To:Mr.JohnSmith,SalesManager2.From:发信人的姓名与职衔3.Date:英式英语-日、月、年如15thAugust,2018,Memo,注意:1.一般采用平头式(左对齐)和缩进式2.称呼、结束语和落款可不写3.必要时可编写

3、常见称呼和落款人的名字,正文告知事由:事件拓展细节:具体信息建议或要求,S1告知事由Ihavelearned/noticedthat_.Iamwritingtoinformyouthat_.Iwouldlikeyoutoknowthat_.Wearegoingto_.,S2拓展细节1.原因(because)2.重要性3.具体信息说明或询问Pleaseletmeknowif_.,S3建议或要求Idohopethat_.Inorderto_,Isuggestthat_.Wearerecommendingthat_.Please_.,Youworkforalargecompany.Youaregoi

4、ngtobetransferredtoanotherdepartmentwithinyourcompany.Writeanemailtoallstaff:tellingthemwhichdepartmentyouaremovingtosayingwhenyouwillbemovingdepartmentexplainingwhatyournewresponsibilitywillbe.Write40-50words.,1.告知信息类,Dearcolleagues,IwouldlikeyoutoknowthatIwillleavethisdepartmentandtakeoveranewjobi

5、nthepurchasingdepartment.Mydepartmentwillstarton1stJuly,2016andmymaindutyistonegotiatesupplycontracts.Thankyou.Karen,Youarethetrainingmanagerofacompanywhichhaswonalargeexportorder.Youhavebeenaskedtoorganizeforeignlanguagetrainingforsomeofyourstaff.Writeamemotostaff:explainingwhythecoursesarenecessar

6、ysayingwhichmembersofstaffshouldattendannouncingwhenthecourseswillstartWrite40-50wordsonaseparatesheet.,To:AllstaffFrom:thetrainingmanagerDate:1March,2016Subject:AForeignLanguagetrainingcourseIwasaskedtoorganizeaforeignlanguagetrainingcoursebecauseofthelargeexportorderwereceivedrecently.Itwillstarto

7、n15Marchandisexpectedtoconcludeon1.May.Thosewhowilldealwiththeordersshouldattendthiscourse.,Youarethemanagerofasmallexportcompany.PeterWatson,animportantclient,isvisitingyourcompanyforthreedaysfrom22October.WriteanotetoyoursecretaryAskinghertobookahotelroomSayingwherethehotelshouldbeGivingherthedate

8、Write40-50words.,2.布置安排类,Mary,MrPeterWatsonisvisitingusinOctober.Couldyoupleasehireahotelroomforhim?Heisarrivingon22ndOctoberandwillstayforthreenights.Ifpossible,thehotelshouldbeoneneartheoffice.Thankyou.,Youarethefactorymanagerofacarcompany.Youarewaitingforurgentlyneededcomponentsfromyourpurchasing

9、department.WriteanotetoMr.Grayson,theAssistantPurchasingManagerenquiringaboutthereasonforthedelaystatingwhenthecomponentsareneededsuggestingameetingtodiscussfuturedeliveriesWrite40-50wordsonyourAnswerSheet,3.询问信息类,Iamwritingtoenquireaboutthereasonofthelatedeliveryoftheorderedcomponents.Weneedthecomp

10、onentsnextMonday.Inordertosmoothourcooperation,Isuggestthatwehaveameetingtodiscussfuturedeliveries.,YouareaProjectTeamleader.Youhavehadtopostponeyournextprojectmeetingbecausesomeofthemembersofyourteamwillbeabroad.Writeamemotoyourprojectteam:informingthemofthepostponingandgivingthereasonstatinganewda

11、teandtimeforthemeetingrequestingsuggestionsfortheagenda.Write40-50wordsonyourAnswerSheet,4.征求意见类,Iamwritingtoinformyouthatthenextprojectmeetingwillbepostponed.Becauseseveralteammemberswillbeabroadforanotherproject,wewillholdournextmeetingon1August,startingfrom9a.m.Pleaseletmeknowifyouhaveanysuggesti

12、onsastotheagendaofthemeeting.,Youhavelostyourcalculator,andyouwanttoorderanewone.Youneedtomakeawrittenrequesttoyoursupervisor,AnnRay.WriteamemotohersayingthatyouneedareplacementexplainingwhathappenedtotheoldoneaskinghertoapprovetherequestWriteabout40-50words.,5.求助申请类,Iamwritingtoapplyforareplacement

13、calculator.Ifoundtheoldonemissingaftertheclientmeetingyesterday.Asacalculatorisessentialtomydailywork,couldyoukindlyapprovethisrequest?,Youwouldliketogotoseminaronpresentationskills.Writeanemailtoyourlinemanager:requestingtimeoffworktogototheseminarsayingwhentheseminarisexplainingwhyyouwanttogoWrite

14、40-50wordsonaseparatesheet,TO:NickJohnsonSubject:PresentationSkillsSeminarIwouldliketoattendaseminaron3April.Itisaboutpresentationskills.SinceIhavetomakemanypresentationstocustomers,thisseminarwillbeuseful.Couldyoutellmeifitspossibletotaketimeoffworktoattendthisseminar?ThanksAngela,YourcompanysSales

15、DepartmenthasaskedyoutogiveatalknextFridayonyourmostrecentproject.WriteanemailtoMrs.JayintheSalesDepartment:agreeingtogivethetalkandsuggestingatimesayingwhatequipmentyouwillneedrequestinginformationabouttheparticipantsWrite40-50wordsonaseparatesheet.,6.推荐建议类,To:AnnaJaySubject:TalkNextFridayIwouldlik

16、etogivethetalksuggestedbyyouandIthink9.30a.m.,afterthebreak,wouldbetheperfecttime.TheequipmentIwillneedisoverheadprojector.Pleasegivemesomeinformationaboutthepeopleparticipating.Renate,大作文商务信函报告建议书,大小作文不同点读者:内部(信函)/外部要点:3个/5个字数:40-50/120-140,DearMr.Wang,称呼,Iamwritingtheletter,正文,Yoursfaithfully,LiMi

17、ng,落款,Herearemysuggestions.,.,DearMr.Wang,称呼,Iamwritingtheletter,正文,Yoursfaithfully,LiMing,落款,Herearemysuggestions.,.,一、商务信函,称呼:顶格写,用逗号1)给组织机构/单位,不确定具体收件人:DearSirorMadam,称呼2)给个人:Dear+人名/职务DearBob,DearMr./Mrs.Wang,一、商务信函,一、商务信函,落款Yoursfaithfully/sincerely,DavidJohnson,订单类handlingorder询问类enquiryandrep

18、ly投诉类complaintandapology告知变化类noticeofchanges,一、商务信函,1.订单类Youaretheownerofaclothingfactory.Acustomerhassentyoualettersummarizingarecentnegotiation.Youhavewrittensomenotesontheletter.Writea120-140wordsreplytothebuyerusingtheletterandyournotes.WriteonyourAnswerSheet.,DearParveen,Itwasgoodtoseeyouagainl

19、astweekandwearedelightedthatyoursilkblouseswillbeincludedinourwintercatalogue.Aspromised,listedbelowarethepointsagreedatthemeeting.1.ThecontractisfortheShebarangeofsilkblousesinthreecolors.2.YouwillgrantusexclusiveimportrightsfortheblousesintheUK.3.Thequantitywillbe5000pieces,withafurtheroption3000.

20、4.Thepriceperpiecewillbe$5.65forthefirst5000.Youwillconfirmthepricefortheoptional3000pieces.5.Paymentwillbebyletterofcredit.6.Theinitialorderwillbereadyexfactoryby1August1999.Itrustyouwillfindthisinorder.Ilookforwardtoyourwrittenconfirmationinduecourse.BestregardsStephaniePowellChiefPurchaser,Sample

21、DearStephanie,Thankyouforyourletterof1March.WearedelightedthattheShebarangewillbeinyourcatalogue.Thereare,however,somesmallpointswhichneedclarifying.TheShebarangecomesinsixcolors.Pleaselookatthesamplesandconfirmwhichthreecolorsyouwouldlike.Youreferredtothefurtheroptionof3000pieces.Ithoughtweagreedon

22、4000.Pleaseconfirmthecorrectfigure.Icanconfirmtheoptionalpieceswillcost$5.25each.Unfortunately,duetoafullorderbook,weareunabletodeliverby1.8.99.Theearliestdatewouldbe15.8.99.Ihopethiswillbeacceptable.Ilookforwardtohearingfromyousoon.Yourssincerely,Parveen,2.询问类Thecompanyyouworkforisexpandingrapidlya

23、ndislookingfornewpremises.YourManagingDirectorisinterestedinWatersideIndustrialPark,andhasaskedyoutowritealettertofindoutmoreinformation.ReadWatersideIndustrialParksadvertisementbelow,onwhichyourmanagingDirectorhasalreadymadesomenotes.Then,usingallyourManagingDirectorshandwrittennoteswriteyourletter

24、toRosemaryBrownatWatersideIndustrialPark.Donotincludepostaladdresses.Write120-140wordsonaseparatesheet.,WATERSIDEINDUSTRIALPARK(Whichotherfirmsareinthearea?)Avarietyoflargeandsmallunitesavailable.(sizes?)FinancialhelpavailableformanycompaniesmovingtotheArea(Whowouldqualify?)Excellentroadandraillinks

25、withallpartsofthecountry.Skilledlaborforceformanufacturingorservicesectorbusiness(Laborcostscomparedwithotherareas?)Foraninformationpack,pleasecontact:RosemaryBrown(Askforthis)WatersideindustrialparkPhone(11)8008866Fax(11)3236644,SampleDearMrs.Brown,Withreferencetoyouradvertisementinthelocalnewspape

26、r,Iwouldliketohavemoreinformationabouttheabove.Couldyoutelluswhichotherfirmsareinthearea,andwhatarethesizesoftheunitsavailableforrental.Regardingthefinancialhelpmentioned,couldyouinformuswhowouldyouqualifyforitandhowtoapply.Anotherpointtoclarifyistheskilledlaborcostscomparedwithotherareas.Finally,we

27、wouldbegratefulifyoucouldsendustheinformationpacktoouraddress.Welookforwardtohearingyoufromyousoon.Yourssincerely,AlyaMaideen,3.投诉类Yourecentlyattendedaone-daytrainingcourseonhealthandsafety.Youweredisappointedwiththecourseandyouhavedecidedtowritealetterofcomplainttothetrainingcompany.Readtheadvertis

28、ementbelow,whichgivesdetailsofthecourse.Youhavealreadymadesomenotesontheadvertisement.Then,usingallyourhandwrittennotes,writeyourlettertoMoiraGeddingsatGBGCertificationServices.Donotincludepostaladdresses.Write120-140wordsonaseparatesheet.,GBGCertificationServicesGoodforbusiness,goodforyouRegardless

29、ofwhetheryouareinamanufacturingorserviceindustry,youarerequiredbylawtooperateyourbusinessinamannerwhichissafeandhealthyforyourworkforce.Ourcourseswillhelpyouprovideasafeandlegallysoundworkingenvironmentforyourstaff.,Ourone-daycoursesinclude:Experiencedandhighly-qualifiedtrainers(trainerwassick-repla

30、cementpoor)High-qualityinformationpacks(pileofloosephotocopies)Smallgroups(maximum8people)(nottrue)priceincludeslunchandrefreshments(explainwhatwaswrongwithlunch)Allone-daycoursesrunMonday-Fridayfrom9:30-17:00.(startlate)Formoreinformationcontact:MoraGeddingsGBGHouseSummerfieldRoadOxfordOX84DN,Sampl

31、eDearMrs.Geddings,IamwritingtocomplainthetrainingcourseonhealthandsafetywhichIattend27November.WhenIbookedthiscourse,Ichoseyourcompanyasitcamehighlyrecommendedandthecoursesseemedtobeofahighstandard.Iwaspromisedanexperiencedtrainerbutunfortunatelyhewassickandthereplacementwasnotasgoodasexpected.Regar

32、dingtheinformationpacksthesewereonlyapileofloosephotocopies,whichwasnotpromised.Theclasssupposedtobeabout8peoplebutinminetherewereabout15.Finally,shouldmakeitclearthattheclassstarted1hourlate,andthelunchthatwasnotserved,wascold.Iamsureyoucanunderstandmydisappointment.Iwouldthereforebegladifyoucouldi

33、nvestigatethismatter.Ilookforwardtohearingfromyou.Yourssincerely,LisaKostevska,道歉信Youarethesecretaryinacompanywhichmakesplastictableware.Yourbosshaslefttheletterbelowforyoutoanswer.Writealetterof120-140wordstoMs,Jerome,explainingthereasonforthedamagedgoods.Usetheinformationinherletterandthenotesfrom

34、yourboss.Donotincludeaddresses.Writeonyouranswersheet.,Chris:pleasewritebacktoMsJeremeQUALITYwithregrets,etc.WemustntCAFETERIAINC.losethiscustomerNEWROADThanksMELBOURNE6October1997ThemanagerPlastic-A-PlentyCo.GoughIndustrialEstateMelbourne,DearSirorMadamPLASTICTABLEWARE-Productnos.0821(folks)and7234

35、(bowls)Wehaveusedyourcompanyasasuppliertoourrestaurantsforseveralyears,(5yearstobeexact.)anduntilrecentlythequalityofyourproductshasalwaysbeengood.However,on2Septemberthisyear,wetookdeliverofsomeplastictablewarewhichwasofextremelypoorquality.Manyofthebowlswerechipped(wewillreplacethemfreeofcharge)an

36、dseveralofthefolkswerebroken.Wecannotusetheminourcafeterias.Idohopethatsuchadeliverywillnotberepeated,andthatyousuppliestousinthefuturewillagainbeofhighquality.(SodoI!Itwasthefaultypackingmachine-nowrepaired)If,however,wereceiveanyfurtherfaultyplastictablewarefromyou,wewillbeobligedtofindanothersupp

37、lier(tellheritwonthappenagainshesanexcellentcustomer,sopleaseofferourapologies)toprovideuswithgoodswhichmeetourownhighstandards.Iamsureyouwillbeabletoprovideuswithasatisfactoryexplanation.Yoursfaithfully,AnnJeremeRestaurantsDirector,SampleDearMsJereme,Thankyouforyourletterof6October.Aftersupplyingyo

38、urrestaurantsfor5years,Iwasextremelysorrytohearthatthebatchofbowlsandforkswhichyoureceivedon2Septemberwasnotofusualquality.(表示歉意)Aftercarefulinvestigation,wefoundthatthecauseoftheproblemwasafaultypackingmachine.Ithasnowbeenrepaired.Icanpromiseyouthatthistypeofproblemwillnothappenagain.(解释原因)Accordin

39、gtothesalescontractbetweenus,wewill,ofcourse,replaceyourfaultydeliveryfreeofcharge.(处理意见)Iwouldliketoofferourapologiesonceagainandthankyoubeinganexcellentcustomer.(再次道歉)Yourssincerely,4.告知变化类YouworkintheSalesDepartmentofaninternationalcompany.ManuelaGarcia,animportantclient,isvisitingyourcompanyfora

40、day.Therearesomechangestotheitineraryyousentherlastweek.Writealetterof120-140wordstoMsGarcia,usingtheoriginalandyourhandwrittennotes,informingherofthechanges.,Proposeditineraryforone-dayvisitofManuelaGarciaWednesday20October11:00MsGarciaarrivesonflight1B432fromMadridJohnSallistomeetMsGarciaatairport

41、11:30Arriveatcompany(Originalarrivaltimetoooptimistic)JohnSallistogiveMsGarciaanintroductorytourofthecompany12:30LaunchatWhiteHartrestaurant(Restaurantfull.ItsnowtheSwanhotel)(JohnSallis,CarolSnape,SueSmith,Ms.Garcia)(Carolcantmakeit.Explainwhy?)14:00Meetinginboardroom(JohnSallis,CarolSnape,SueSmith

42、,Ms.Garcia)15:30Coffeebreak16:00Productpresentation(givesomedetails)(JohnSallis,CarolSnape,SueSmith,Ms.Garcia)18:00JohnSallistotakeMsGarciatotheairport(Johnhastogoearly.SuewilltakeManuelatotheairport)19:30MsGarciadepartsonflight1B886toMadrid,SampleDearMs.Garcia,Furthertolastweekscorrespondence,Iamwr

43、itingtoinformyouthatwehavetomakeafewchangestotheoriginalitineraryforWednesday20October.Firstly,inordertoallowplentyoftimeforyoutotravelfromtheairport,yourtourofthecompanywillbeslightlyshorterthanthehourwhichwehadoriginallyplanned.Secondly,pleasenotethatastheWhiteHartisfullonWednesday,lunchwillbeatth

44、eSwanHotel.CarolSnapewill,however,notbejoiningusduetoapreviousengagement.IthasbeenconfirmedthatTomMcAllisterwillshowthenewvideoaboutournewnaturalshampoorangeat16:00.AsJohnSallishastoleaveearly,SueSmithwillaccompanyyoutotheairportforyoureveningflight.Ifyouhaveanyquestions,pleasedonothesitatetocontact

45、me.Yourssincerely,二、商务报告(report),下级部门用书面形式向上级部门或上级领导汇报工作、反映情况、提出建议等使用的上行公文。常见的有请示报告,工作报告和调查报告。,题型分析:1.文字类2.图表类柱状图:barchart饼状图:piechart曲线图:linechart表格:table,二、商务报告(report),标题:Reporton.引言:Introduction正文:Findings结论:Conclusion建议:Recommendation,二、商务报告(report),注意:1.报告标题可不写2.报告通常包括三项(Introduction,Findings,

46、Conclusion),建议书包括四项(recommendation),IntroductionThereportaimsto_.Thepurpose/aimofthereportisto_.,FindingsThesurvey/researchaboveclearlyrevealsthat_.Fromthechartshownabove,wecanclearlylearn/noticethat_.Thekeyfindingscanbesummarizedasfollows.,ConclusionTherefore,Itcanbeconcludedthat_.Basedontheanalysi

47、sabove,wecanconcludethat_.,RecommendationItissuggestedthat_.Werecommendthat_.Itisadvisablethat_.,1.文字类,Youworkforacompanythatsellselectricalgoods.YouhaverecentlyvisitedapotentialsupplierinSlovakia.LookatthememoandyourhandwrittenNotes.Writea120-140wordreportrecommendingwhetheryourcompanyshoulddealwit

48、hthesupplierornot.,AlanHerestheinformationaboutLudovaTechnologies.Itisntmuch,Imafraid,butitsallwehave.Thecompanyis15yearsoldandemploysabout20people.ItslocatedinthesouthwestofSlovakia,ontheAustrianborder.Theymakeelectricalgoodssuchaspocketradios,butwerenotreallysurewhatelse.Canyoufindoutthefollowinga

49、ndwriteareportrecommendingwhatweshoulddo?Dontforgettomakeafinalrecommendation,ThefactoryWhataretheproductionfacilitieslike?Oldequipment,butmodernizationplannedWhatistheproductioncapacity?QuitelowduetooldmachinesProductsWhatistheproductrangelike?Widerange,goodqualityProductiontimesHowquicklycanyoudel

50、iver?Longdeliverytimes-explainwhy?,ReportonsuitabilityofLudovaTechnologiesSlovenko(LTS)IntroductionThisreportaimstoassesswhethertheSlovakiancompanyLudovaTechnologieswouldbeasuitablesupplierofelectricalgoods.FindingsArecentvisittothecompanyshowedthatitsfacilitiesarequiteold,resultinginalimitedproductioncapacity.Despitethis,LTSproducesanextensiverangeofhigh-qualityproductsincludingradios,cassetterecordersandCDplayers.However,out-of-datemachinerymeansdeliverytimesofuptothreemonths.Thismaychangewhentheplannedmodernizationtakesplace.ConclusionLTSwouldnotbesuitableforlargeorders

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