商务英语培训ppt课件

1、.,1,国际商务英语培训Englishtrainingforinternationalbusinesscommunication,2014-5-29,.,2,机场常用英语CommonEnglishOnAirport,.,3,入境英语,MayIseeyourpassport,please?麻烦请给我你的护照。Whereareyoustaying?将在那儿住宿?Hereismypassport/Hereitis.这是我的护照。IwillstayatBostonHotel.我将住在波士顿饭店。Whatsthepurposeofyourvisit?旅行的目的为何?Doyouhaveareturntic

2、kettoGuangzhou?是否有广州回程机票?,.,4,Sightseeing(Business).观光(公务)。Yes,hereitis.有的，这就是回程机票。HowlongwillyoubestayingintheUnitedStates?预计在美国停留多久?Howmuchmoneydoyouhavewithyou?你随身携带多少现金?5days.5天。Ihave1500dollars.大约1500美元。,入境英语,.,5,入境英语,Iplantostayforabout10days.预计停留约10天。Good.Haveaniceday.祝你玩得愉快。Imjustpassingthro

3、ugh.我只是过境而已。Thankyou.谢谢。IamleavingforBostontonight.今晚即动身前往波士顿。,.,6,行李遗失,WherecanIgetmybaggage?我在何处可取得行李?Itsasmallovernightbag.Itslightbrown.它是一个茶色小旅行袋。Icantfindmybaggage.我找不到我的行李。Pleasewaitforamomentwhileweareinvestigating.我们正在调查，请稍等一下。Hereismyclaimtag.这是我的行李票。Wemayhavelostsomebaggagesowedliketomake

4、alostbaggagereport.我们可能遗失了几件行李，所以必须填份行李遗失报告。Wouldyoucomewithmetotheoffice?请和我到办公室。,.,7,行李遗失,Couldyoupleasecheckiturgently?是否可麻烦紧急查询?HowsoonwillIfindout?多快可找到?Howmanypiecesofbaggagehaveyoulost?你总共遗失了几件行李?Pleasedeliverthebaggagetomyhotelassoonasyouvelocatedit.一旦找到行李，请立即送到我停留的饭店。Canyoudescribeyourbagga

5、ge?请描述你的行李。Howcanyouhelpmeifyoucantfindmybaggagetoday?若是今天无法找到行李，你可如何帮助我?,.,8,海关申报,Yourpassportanddeclarationcard,please.请出示护照和申报单。ThisisasouvenirthatImtakingtoGuangzhou.这是我要带去广州的当地纪念品。Doyouhaveanythingtodeclare?是否有任何东西需要申报?Doyouhaveanyliquororcigarettes?你有携带任何酒类或香烟吗?No,Idont.没有。Yes,Ihavetwobottleso

6、fwhisky.是的，我带了两瓶酒。Pleaseopenthisbag.请打开这个袋子。,.,9,Thecameraisformypersonaluse.这个相机是我私人使用的。Whatarethese?这些东西是做何用?Youllhavetopaydutyonthis.你必须为这项物品缴付税金。Theseareformypersonaluse.这些是我私人使用的东西。Doyouhaveanyotherbaggage?你还有其它行李吗?Thesearegiftsformyfriends.这些是给朋友的礼物。,海关申报,.,10,机场旅游信息,Whereisthetouristinformati

7、on?旅游咨询中心在那里?Canyourecommendahotelwhichisnottooexpensive?是否可建议一间较为廉价的旅馆?Isthereanairportbustothecity?是否有机场巴士可到市区?Isthereahotelwhichcostsunder50dollarsanight?是否有每晚花费在50美元以下的饭店?Whereisthebusstop(taxistand)?巴士站牌(出租车招呼站)在那里?Couldyourecommendahotelinthecitycenter?是否可建议一家位于市中心的旅馆?,.,11,WherecanIgetthelimo

8、usineforHiltonHotel?我在何处可搭乘希尔顿饭店的接泊巴士?Idliketostayatahotelnearthestation(beach).我想要住在靠近车站(海滩)的饭店。HowcanIgettoHiltonHotel?我要如何才能到达希尔顿饭店?Howmuchisitpernight?每晚费用为多少?Doyouhaveahotellist?这儿有饭店目录吗?Doesitincludetaxandservicecharge?费用是否包含税与服务费?,机场旅游信息,.,12,机场旅游信息,Isbreakfastincluded?早餐是否已包含于费用内?MayIhaveaci

9、tymap?是否可给我一份城市地图?Isthereadiscountforstayingseveraldays?若停留数日是否有任何折扣?CanIreserveahotel(rentacar)here?我是否可在此预订饭店(租车)?Idliketostayfortwonights.我想要停留两晚。,.,13,飞机预定及确认,Hello.ThisisUnitedAirlines.联合航空，您好。Idliketoreconfirmmyflight.我想要再确认班机。Whatsyournameandflightnumber？请说您的姓名与班机号码？MynameisChuanWang,andthefl

10、ightnumberisUA001forBoston.我的名字是王川，班机号码是飞往波士顿的联合航空001班机。Whenisit？June10th.行程是那一天？6月10日。,.,14,飞机预定及确认,Idliketomakesureofthetimeitleaves.我想要确认班机时间没有改变。Icantfindyourname.Really？我找不到您的姓名。真的吗？MayIhaveyournameagain？请再告诉我一次您的姓名？Istillcantfindyournameonthereservationlist.我仍然无法在订位名单中找到您的名字。Anyway,wehaveseats

11、fornewbookingsonthisflight.Noproblem.别担心，这班班机仍有空位提供新的订位者。,.,15,飞机预定及确认,Onebusinessclassseat,isthatright？一个商务舱座位，对吗？Nowyouhavebeenbooked.没问题，您已完成订位。Thanksalot.Whattimedoyoustartcheck-in？谢谢。你们何时开始办理登机？Twohoursbeforedeparturetime.起飞前2小时。Youmustcheck-inatleastonehourbefore.你必须在至少1小时前办理登机。Pleasegivemeane

12、wreservation.请帮我重新订位。,.,16,飞机预定及确认,Sorry,thisflightisfull.抱歉，这班飞机已客满。WhatisthepossibilityofmygettingaseatifIwait？若是我在此等候，有机位的机率有多大？WhenwillthenextflighttoBostonleave？下一班飞往波士顿的班机何时起飞？Thedayaftertomorrow,Friday.后天，星期五。Thatwillbefine.Whatstheflightnumberanddeparturetime？太好了。请告诉我班机号码与起飞时间？Whatisthefare？

13、费用多少？,.,17,日常生活DailyLife,.,18,见面时的用语,A）Hello,Howareyou?Imfine,Thankyou.Andyou?Imfine,toothanks.B）每天的上午、下午、晚上打招呼时分别说：Goodmorning,Goodafternoon,Goodevening。打招呼的方法很多，Hello是最常用的。可用在一天的任何时候。打电话时最常用。初次见面可以用：Nicetoseeyou.Howdoyoudo.Imhappytomeetyou.见到你很高兴。类似的还有：Imgladtomeetyou.或简略地说：Gladtomeetyou.Impleased

14、tomeetyou.Happytomeetyou.,.,19,介绍他人和自我介绍,男女的称呼：MrMrsmissMs1.正式自我介绍时用全名，例如：ImAlicezhang.非正式介绍时,可只用名，例如：ImAlice.介绍他人时，可用全名或在姓前加尊称，例如：ThisisAlicezhang.或ThisisMisszhang.非正式介绍他人时，可只用名，如：ThisisAlice.成年男子的尊称一般是Mr+姓；已婚女子为Mrs+姓；未婚女子为Miss+姓；已婚或未婚女子都可称为Ms+姓。2介绍双方认识时，应将年纪较轻或在下位的人(B)，介绍给年长或上位的人(A)，即先介绍“这是B先生(小姐)

15、”。如果双方是同辈，则应将男方介绍给女方.,.,20,问路,Excuseme,canyoutellmethewaytothemuseum?请你告诉我去博物馆怎么走？CouldyoutellmehowIcangettothemuseum?请你告诉我去博物馆怎么走？Wouldyoupleasetellmewherethepostofficeis?请告诉我邮局在哪儿？Excuseme,pleasetellmehowtogettotherailwaystation?请问，去火车站怎么走？Excuseme,butImtryingtofindashop.对不起，我要找一家商店。Wouldyouplease

16、tellmeifthereisahospitalnearby?请问附近有医院吗？Isthezoofarfromhere?动物园离这儿远吗？,.,21,英文邮件写作要点HowtowriteEmail?,.,22,称呼收信人addressee,DearMs./Mr./MissGreen/Zhang姓DearJim，Shuzhen名Towhomitmayconcern,致相关人士Dear相当于to直接称呼名字EmmaHi,Sally,.,23,开头寒暄Greeting,Timeflies.时间飞逝Howareyouthesedays？近些日子怎么样啊？Thankyouforyourlastlette

17、r.谢谢您上次的来信Thankyouverymuchforyourhelp/yourrecommendation/invitingmetosupportyourevent.非常感谢您的帮助/您的推荐/邀请我支持贵方会务。,.,24,增加附件add/attachAttachment,ThePOwasattached.（被动语态）Theattachmentisthequotation/proposalofOceanFlowerIsland,pleasecheck.（名词）Pleaseconfirmtheupdated/revisedquotation.Pleaseseetheattachmentf

18、ordetail,whichisaboutAsperourphoneconversationearlierthisafternoon(May10th),theattachedistheupdatednamelistofdesignteam.(the+adj=noun）theold=oldpeople(名词复数）,.,25,正文Mailbody-询问信息,Towhomitmayconcern,ThisisAlexfromEvergrandeFutureIndustryGroup.Idlikeyoutohelpmetocheckifyouhavereceivedmyinvoiceforthispr

19、oject?Projectname:OceanFlowerIslandIvesentitlastweekthroughEMSattrackingnumberEA728183886CN.Thanks.Haveaniceday!Alex,.,26,常用句型Someusefulsentences,Pleaseletusknowifthetimeisconvenientforyou.Ifnot,whattimewouldyousuggest?Yoursuggestion/advice/opinion/recommendationwillbeappreciated.(appreciation感激)You

20、rcommentsarehighlyvalued.Wouldyoupleaseprovide/offermesomematerialsaboutgreenbuildings?Hereisthepictures/materialsyouhavejustrequired.Hopeithelps.(Seeattachedfile:HotelExterior.jpg)Wewantyoutoissueataxinvoice.,.,27,结束语ending,Pleasefeelfreetocontactwithusifyouhaveanyrequest.Weareexpectingyourfeedback

21、.Lookingforwardyourreply.Ifthereisanythingelsewecandoforyounoworinthefuture,pleasedonothesitatetoletusknow.Iftheresanyquestion,justfeelfreetocallmeat1234567890.Formoredetails,pleasevisitthewebsite:,.,28,祝福语Wish,Pleaseremembermetoyourfamily/Bob.Yourssincerely/faithfullyYours,SallyGodblessyou.BestRega

22、rds.Regards,BestWishes.ThanksCheers!WishyouhappyGoodluckforyou.Haveaniceday!,.,29,常用缩写Abbr.,ASAP=assoonaspossibleBtwbythewayPleasePlsBestRegardsRegards，FYIforyourinformation供参考拉丁语在英语中的应用（医学）e.g.举例来说i.e.也就是说,.,30,不鼓励缩写,UyouUryourRegardsRgds.Reg.Thks&rdgs,Thankyou3qThanksthx/thks,.,31,小贴士Littletips,英语

23、中没有顿号、写报告中举例：举一个典型例子：forexampleforinstance,Forexample，airisinvisible.部分多个列举suchas/likeSuchasapple，bananaandpeach,etc.Somewarm-bloodedanimals，like/suchasthecat，thedogorthewolf，donotneedtohibernate.Hehasseveralsuchreferencebooksasdictionariesandhandbooks.他有几本像字典、手册之类的参考书。若全部举出，namely（意为“即”）Heknowsfour

24、languages，namelyChinese，EnglishRussianandFrench.,.,32,正文Mailbody-合作请求（1）,DearAlexa:IamDorothyfromEvergrandeGroup(China).Itisreallynicetotalkwithyouonthephoneandthankyouforleavingmeyouremail.PCPA,oneofourdesignpartners,recommendedyourcompanytous,acclaimingyourcompanyasconsultantwithrichexperienceinth

25、eatreandperformancecenterdesignandoperation.YourreputationandexpertiseisagreatattractiontoEvergrande,andtherefore,wewouldliketoseeifthereiscooperationopportunityforFDAandEvergrande.Hereisabriefintroductiontoourproject.“NingboCityLights”willrepresentthecityimageofNingboandmanifestthecharmofNingbo.Wit

26、hagroundconstructionareaof0.24millionanda455msuperhigh-risebuilding,thewholeprojectcoversanareaof1.69hectares,includinghotel,apartment,commercialoffice,large-scalebusiness,entertainmentandothertypes.,.,33,Weareplanningtoincludeamultipurposeperformingspaceinthe“NingboCityLight”project.Weexpecttodesig

27、nthisspaceintoamultipurposeperformingcenterthatwillservevarioustypesofperformances,includingconcerts,plays,musical,operas,dramas,circus,aswellaspressconferences,exhibitionandevensportsevents,etc.Evergrandeseebigchallenges,butalsopromisingfutureindesigningandrealizingsuchamultipurposeperformancespace

28、.However,Evergrandeisnotabletofulfillthechallengingtaskalone.Welookforwardtocooperatingwiththemosttalentedexpertsfromtheaterandperformancecenterdesignconsultants.Yourprofessionalopinionwouldbeagreathelptousinthedesignofthespace.Thefollowingissomequestionsthatweencounterinthedesignandmayhelpyoutofigu

29、reoutwhatkindofserviceFDAcanoffer.,正文Mailbody-合作请求（2）,.,34,正文Mailbody-合作请求（3）,1.Thedesignofthestagesandaudiencearea.(TheGFAofthespaceis15,000,couldyouadvicethenumberofaudienceseat.?)2.Whatisthepropersizeofsub-stagesandfacilitiesandhowtoarrangethem.Andherearesomequestionsregardingourcooperation:1.Doy

30、ouhaveanyrelevantexperienceinChina,especiallylarge-scarelongfixedshows(showsthatwillbeperformedinonefixedareaforalongtime)?2.Howcanwepromoteourcooperationshortly?3.CanyoubrieflyintroduceFDAsworkingprocessandthepaymentoftheconsultingfee.Lookingforwardtoyourreply!Allbest,Dorothy,.,35,正文Mailbody-会议邀约,D

31、earLornaandTodd：MynameisDorothyandIamthecontactpersonfromEvergrandeGroupinChina.IamwritingtoaskifthereisanyupdatesregardingourconferencecalloftheNingboCityLightsproject.Actually,Mr.RobertShookhaswrittentosuggestholdingaconferencecallfortheprojectandgivesometimeoptions.Evergrandeappreciatesverymuchyourthoughtfulsuggestionandwethinkthefollowingtimeisgoodforbothus.TUESDAY,13MAY(Guangzhou)9:00am(orslightlyearlierorlater)Monday,12May(Chicago)8:00pmIhaveemailedMr.s