外贸函电试卷

外贸函电试卷一、选择题（每题2分，共20分）A.WehaveheardfromyournamethroughtheChamberofCommerce.B.Wearewritingtoyouwithaviewtoestablishingbusinessrelations.C.Wetakethelibertyofwritingtoyouinthehopeofestablishingtradeconnections.D.Wearepleasedtoinformyouthatweareinterestedinyourproducts.A.Pleasesendusyourbestquotationsforthefollowingitems.B.Wewouldliketohaveyourlowestpricefortheproducts.C.Kindlyinformusofthepricesoftheitemsweareinterestedin.D.Wedemandtoknowthepricesofyourproducts.A.产品规格B.产品价格C.付款方式D.客户的个人信息A.Weinsistthatyoupayadepositof30%immediately.B.Wekindlyrequestyoutopayadepositof30%toconfirmtheorder.C.Youmustpayadepositof30%beforewecanproceed.D.Wesuggestthatyoupayadepositof30%assoonaspossible.A.Thegoodsshouldbepackedinstrongcartons.B.Thepackagingshouldbeattractiveandsuitableforretail.C.Thegoodsmustbepackedinthesamewayasbefore.D.Thepackagingshouldbeascheapaspossible.A.货物名称B.货物数量C.货物价格D.货运公司名称A.Weregrettoinformyouthatwehavefoundsomedefectsinthegoods.B.Wekindlyrequestyoutotakeappropriatemeasurestosolvetheproblem.D.Wehopethatthisissuecanberesolvedamicably.A.Wewouldliketoexpressourgratitudeforyourcooperation.B.Thankyouforyoursupportandwelookforwardtocontinuingourbusinessrelationship.C.Weappreciateyoureffortsinthistransaction.D.Wearegratefulforyourpromptpayment.A.Wekindlyremindyouthatthepaymentisoverdue.B.Werequestyoutosettlethepaymentassoonaspossible.C.Weurgeyoutomakethepaymentimmediately.D.Wethreatentotakelegalactionifthepaymentisnotmade.A.Weregrettoinformyouthatwehavecancelledyourorder.B.Wearesorrytoinformyouthatweareunabletofulfillyourorder.C.Weapologizefortheinconveniencecausedthecancellationofyourorder.D.Wearepleasedtoinformyouthatyourorderhasbeencancelled.二、填空题（每题2分，共20分）1.Wearewritingtoyouinthehopeofestablishing________businessrelations.2.Pleasesendusyourbest________forthefollowingitems.3.Wekindlyrequestyoutopaya________of30%toconfirmtheorder.4.Thegoodsshouldbepackedin________cartons.5.Weregrettoinformyouthatwehavefoundsome________inthegoods.6.Wekindlyremindyouthatthe________isoverdue.7.Weapologizefortheinconveniencecausedthe________ofyourorder.8.Wewouldliketoexpressour________foryourcooperation.9.Pleaseinformusofthe________oftheitemsweareinterestedin.10.Wehopethatthisissuecanberesolved________.三、简答题（每题10分，共30分）1.请简述外贸函电中建立业务关系的常用表达方式。2.请简述外贸函电中询问产品价格的礼貌表达方式。3.请简述外贸函电中告知客户发货信息的必要信息。四、写作题（30分）你是一家玩具公司的销售经理，最近收到了一封来自德国客户的询价信。客户对你们的玩具产品很感兴趣，并询问了产品价格、包装要求和付款方式。请回复客户，提供相关信息，并表达建立长期合作关系的愿望。一、选择题答案：1.D2.B3.C4.A5.B6.C7.D8.A9.B10.C二、填空题答案：1.qualityproblem2.deliverydate3.paymentterm4.cooperation5.delay6.shipment7.satisfaction8.apology9.specification10.promptly三、简答题答案：1.建立业务关系的常用表达方式包括：表明得知对方信息的途径、介绍自己公司的业务范围、表达建立关系的愿望。2.询问产品价格的礼貌表达方式包括：请求对方提供最佳报价、询问对方能否提供优惠价格、告知对方将对其报价进行考虑。3.告知客户发货信息的必要信息包括：发货日期、运输方式、预计到达时间、货物追踪信息。四、写作题答案（示例）：Dear[Customer'sName],Thankyouforyourinquiryaboutourtoyproducts.Wearepleasedtoknowthatyouareinterestedinourproducts.Regardingtheprice,wehaveenclosedourlatestpricelistforyourreference.Pleasenotethatthepricesaresubjecttochangewithoutpriornotice.Asforthepackaging,wecanpackthetoysaccordingtoyourrequirements.Forthepaymentterm,weacceptpaymentLetterofCredit.WewouldappreciateitifyoucouldopenanirrevocableLetterofCreditinourfavoruponconfirmationoftheorder.Wehopetoestablishalongtermbusinessrelationshipwithyouandassureyouofourbestserviceatalltimes.Lookingforwardtoyourfavorablereply.Bestregards,[YourName]1.外贸函电的基本格式和结构。2.建立业务关系的常用表达方式。3.询问产品价格的礼貌表达方式。4.告知客户发货信息的必